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Riverside Autoplex of Muskogee
1711 W Shawnee St, Muskogee, OK 74401, United States
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Riverside Autoplex of Muskogee
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Br
Review №1

The salesman was rude, actually blamed me for a plastic piece popping off when I barely touched it. Then I called and spoke to the manager about it she was ruder than the sales person and the owner called me and cussed me out for talking to the manager rudely after she was rude to me... He wouldnt listen to me at all, so I went to Toyota of Muskogee and got better service a better car at a better price. Dont waste your time go to Toyota and save yourself the headache.

Sh
Review №2

Came in just looking around at a maybe-buy and found nothing but great enthusiasm in Kyle. He went out of his way to make sure I had the best experience at the dealership. Unlike most I’ve been too; he didn’t pressure me into anything nor try to talk me into something I had no intention on wanting.Easily got everything rolling once I decided on a truck and had a great experience. I’d definitely recommend this place and salesman Kyle if you want no BS alongside a clean well running vehicle!

Mr
Review №3

Not too bad a place they took car of recharging my AC with no problem. I just waited a hour longer then they had originally told me.

Ke
Review №4

I truly enjoyed my experience here. Shawn Bass was a great help while search for the right vehicle for me. He took the time to get me in a vehicle that I loved. I’ll definitely be coming back here again for my next vehicle purchase!

Ok
Review №5

Brought our Jeep in for a problem. They threw a fuel pump at it and it didn’t fix problem. Shop looks like an 80’s shop very out dated and service department is lacking. Jeep came away with a dent at fuel door that isn’t even worth going back to haggle with them about. I wanted to stay local but made a big mistake this time.

Ke
Review №6

My experience was truly a 5 star experience. Shawn Bass helped me find a vehicle that fitted my needs for school and work. He was truly helpful and didnt rest until I was satisfied with my purchase. He treated me like family(: Keep up the good work!!

Za
Review №7

Awesome sales team, warm, friendly, and very easy to work with. The sales team actually listens and cares about your needs. They work very hard to get you what you want and to better where they can. I am working with Jackson and he is as honest and genuine as they come. If youre looking for a new or used vehicle do not waste your time looking elsewhere. Riverside Autoplex of Muskogee should be your first and last stop.

Ro
Review №8

Salesman are respectful and not pushy. They treat you like a person not a dollar sign. I will be coming back for a new truck

Sh
Review №9

I came in today just looking for a car because I’m interested and all I got was amazing help from so amazing people! Everyone here is so sweet and I would recommend this place to anyone and everyone! Thank you so much for all of your help today and thank you for being so kind!!!and when you go in make sure to ask for Hayleigh she helped me out a ton and is the kindest soul!

Jo
Review №10

The water pump went out on my 2006 Dodge diesel truck. I called the service department Tuesday and told them Id have it towed in Wednesday. They said if they could get to it Wednesday they would and if not it would be Thursday. They called late Wednesday afternoon and the truck was ready. Helpful people in the service and parts departments! Highly recommend Riverside Autoplex......

Ke
Review №11

Do not buy an oil change contract from this place. I did and then to my surprise there was and expiration date on it. I was not told this when I bought it. So my oil change today was paid for twice by me. That wouldnt be too bad except for the fact that on a diesel pickup the cost is over $200. Beware of this dealership.

Sh
Review №12

Eric in Internet Sales and Roy the sales manager made buying my vehicle the easiest, smoothest transaction I have ever had. They both were accessible, patient, and went above and beyond what I would anticipate. The best customer experience I have had to date with a dealer; we will be back.

Ga
Review №13

DO NOT BUY FROM RIVERSIDE AUTO PLEX! THEY SOLD ME A 2014 CHEVY TRUCK AND IT NO LONGER RUNS AFTER ONLY A WEEK AND A HALF!! STILL NOT GOTTEN PAPER WORK OR TITLE EITHER.

Me
Review №14

They try.. if you dont have the best of credit expect to use a cosigner but they will try to lower the price to where you can afford it. It changed to Tommy Nixs in Muskogee.. I havent been there since the change so I dont know anything about it. Hopefully they still try to get you in something good at a good price.

Be
Review №15

Very helpful Salesperson Rikki. I was done with dealing with sales people for the day and she made things happen for us. If you need a vehicle and want a helpful down to earth salesperson go to Riverside Autoplex in Muskogee and ask for Rikki.

Gr
Review №16

Absolutely horrible. I was told one thing over the phone which sounded good. I drove 3 hours to the dealership only to be told something totally different.

Te
Review №17

I recently talked to a young man named Tyler. I am not in the market just yet but when the time comes around I will definitely be back. He did not overwhelm me and recommended some great ideas for a new truck. When the time comes this will definitely be my first stop. Highly recommend!

Ma
Review №18

Buying a car is usually a head ache, but Shawn Bass takes all the worry away. Buying a car from him was not only stress free but an enjoyable experience. Thank you so much! I’ll definitely be recommending Shawn to future buyers.

Mi
Review №19

This place is a great place to buy cars, trucks, great staff, clean friendly they will do what it takes to get you in a car. Thank you for helping us out. We do appreciate you. 🚗🚗🚗🚗

Je
Review №20

We had an excellent experience with Josh Davis! He listened to our needs and was not aggressive with pushing something we did not want! Brittany was wonderful finding the deal for us Thank you

Ja
Review №21

Smh. Looked at a starter car for my kiddo here, and it was priced decently... until they add on the $400 document fee. Salesperson had absolutely no clue about mechanics of vehicles, nor any actual sales ability. Hard pass on this place.*Edit: Spoke with Chris 4/30/19. Chris advised that they would revisit the document fees when associated with a cash purchase, so they may work to change that. Im still looking for a couple of vehicles, so theres a possibility I may revisit them to see what they have. If I do, Ill update on this issue. Chris was very friendly, and did attempt to make it right.

Do
Review №22

I had a great experience at the Riverside Autoplex of Muskogee! Kasey is an awesome saleman he and the other staff members are so polite and friendly. He helped me and my daughter pick out a great car...I will definitely be coming back!!

su
Review №23

Great customer service

Je
Review №24

They totally mislead and lied to me on the phone I set an appointment with them after an agreement was reached I was told bring in x amount of dollars & they could finance me on this vehicle I was willing to purchase. Today I was there an hour early for the appointment only for them try and pull a bait & switch I lost a half a days pay, time, gas, energy, it really was a afternoon of letdown and hell. I would never refer or recommend anyone to step foot on Riverside Autoplex of Muskogee.

Te
Review №25

Amazing experience. Dad and I had gone to three different dealerships in Tulsa, before coming to Riverside Autoplex in Muskogee. They did everything 100 times better and so easy to work with. Friendly, amazing people, never a bad experience. I wont go anywhere else! Thank you Garrett Taylor for all your help

Ch
Review №26

The dealership did a fantastic job getting me the deal I wanted on my Jeep purchase.They had my vehicle cleaned and ready to drive off of the lot.Great people, great dealership.I would highly recommend these guys to anyone in the market for an automobile.Thanks for everything!

NI
Review №27

I purchased a 2008 GMC Acadia from this dealership back in Feb 2016. Not even 30 days after the sale of the vehicle the engine and transmission blew on the highway. When I contacted the dealership they told me well if the car is in two pieces I guess you need two tow trucks! I put $6,000 down on a vehicle that lasted 21 days and then needed $8,000 in repairs!! Not only was the car a recent trade in but nothing was serviced to check and make sure the car was in good mechanical conditions and not just pretty to look at. Also during the 21 days it was actually up and running it had started raining while I was driving and rain was coming in literally every crack in the vehicle. Unfortunately for me I now have $11,600 on my credit from this purchase AFTER the vehicle was sold at an auction. After reading recent reviews it doesnt seem like anything has changed in the last 3 years so letting everyone know what I went through with this dealership seemed like a good idea. STEER CLEAR OF THIS DEALERSHIP!!!!! They only care about the sale of the vehicle and the commission they are making!!

Ka
Review №28

This is the most disrespectful company that I have ever dealt with every person Chris Brice Brittany Austin Melinda, all offer to help and push you off to the next person or talk to you like youre incompetent. My 19 year old daughter was completely taken advantage of threatened &I have been talked down too by everyone of them who pretend to be nice and saying they are helping you, but have no clue what is going on from one to the next then continue to say well I found out this or that which none of it was true. Again if any of you are thinking of this place DO NOT . Update We have had to actually hire an attorney now pathetic !second update filed complaint with the Better Buisness Bureau.

Da
Review №29

Some of the most professionalism in business Ive encountered. I spoke with a gentleman named arlow, who was knowledgeable and enthusiastic without being pushy. Very respectful, which you dont see at most big dealerships. I know where Ill be going next time i need a car, and Ill DEFINITELY recommend to friends and family. Great job to the sales team up there, you earned a loyal customer for sure.

al
Review №30

Awesome people work there

Ch
Review №31

I truly appreciate all the help that Johnathan was with getting my payments affordable and that worked well with my budget but the deal didnt go through. They allowed me to drive off without having the vehicle financed and almost a month later called and said I needed to bring my vehicle back but wasnt sure if they still had my trade in. When I came back they were rude and treated me like I was a hassle to deal with.

Da
Review №32

Had to put one star because zero was not an option. Terrible customer service, financing department and service department! Crooked! Sold me a jeep with a bent frame to drive my two toddlers around in, thanks a lot I’ll be sticking with James Hodge from now on. What a disappointment.

Ra
Review №33

Riverside is the most friendly dealership I have ever been to. Brand new management has streamlined my car buying process Into the easiest way I have ever bought a car. Im happy with my purchase and would like to thank everybody involved in my car deal.

Th
Review №34

Got a great deal

Ch
Review №35

Almost 2 full months after the purchase of my new truck here, still no title. Was given 3 separate purchase orders with different dates and 2 separate paper tags with different dates. Both have ran out. Then was offered a dealer tag. Still no tag or title. Cant even drive the truck I purchased.

Ch
Review №36

Dont be fooled by their flyer for winning the $1000.00 or the $10,000. you still have to go in and match your claim number to their winners board to see if you won, which the flyer says nothing about in the fine print. I will never go back to that dealership even if they had a vehicle I really wanted. There were about 20 other $1000.00 winners when I went in last night that had the same number as me, granted I saw one win a $5.00 gift card from Walmart.

Di
Review №37

Just wanna say Shawn Bass has served my family in the past, and always accommodates! Easy to work with, and can help anyone

Ma
Review №38

I have bought many vehicles from many different dealerships but no car buying experience I have had comes close to this one.From the first call I placed to the dealership because I live 2 hours away and wanted to confirm price and availability, to the sales manager I talked to, all the people on the phone were great and helpful. When we arrived Jim was waiting for me and had the truck ready for me to test drive. All the salespeople treated my family great like we were their customer. Jim was a great salesman the whole way through.I absolutely dread going to the finance department anytime I am buying a car due to the high pressure sales, bait and switch tactics, and fighting over price and interest rate details. Fear not here as I guarantee you will never deal with as honest of a person in finance as Austin. Austin had all the numbers right and ready to go, discussed our options for additional contract items like GAP and service contracts without being pushy or over bearing, and didnt try to change vehicles or lenders or rates on us. Every car dealer should send their finance guys to spend a couple of days with Austin to see how it is supposed to be done.If you are in the market for a car you should be looking to these guys.

ma
Review №39

Had an issue with my vehicle, spoke to a dealership in Checotah that was no help at all and pretty much told me they couldnt help me. I called Riverside spoke to Morgan he was very helpful and explained things very well and went above what others did to help me resolve my problem! Thank you Morgan and Riverside

Pa
Review №40

I have called them three times and asked to speak with a sales person or sales manager and everytime I do they tell me they will contact me in a hour. Which never happens. They said the same thing to me three times. Would not recommend

Re
Review №41

Great place to get a new vehicle! Steve Van Worth was great to work with and very patience. He let me take my time to make sure it was the correct buy for me.

Da
Review №42

Made the trip from Tulsa to meet Jack, a great guy to work with. After being told the internet sale price was $4800 I was told the lot fee was over $300. We entered into negotiating the price and after 3 or 4 trips to the new sales manager and the owner, Jack came back each time and said they wouldnt budge. So I left the lot, drove 10 mi. and called and said I would pay their price. They said theyd be ready when I returned. Jack met me and said they were refusing to accept their advertised price and decided to raise the price to $7000.00. I got online later and the price had been changed. There are reviews for Riverside Autoplex elsewhere, many of them with negative reports. There are plenty of other car lots to do business with.

Ta
Review №43

Everyone was very good at apologizing. I was told one hour to service transmission, so I waited...five hours. No repairs were completed. Kindly charged me $100 to upgrade the software. Best day ever.

Ha
Review №44

Eric that works at the Muskogee location is awesome when you go there ask for him! He is literally the nicest car salesman I have ever met and Im not lying about that. He did literally all he could to help me get out of my vehicle. Ask for Eric yall!

Ka
Review №45

Kyle is awesome if you need a vehicle go see him he will treat you right!

Cr
Review №46

Experience was great, staff was great and a big shot out to Kyle for sealing the fabulous deal!!

Ke
Review №47

Took them over 31 days and still no title, no funding because they lost paperwork and dropped the ball. And they ran my credit so much it took a hit and even the lender we were approved with there cant use the old numbers so they completely screwed us out of a vehicle. And it took forever to get our downpayment back!!! DONT WASTE YOUR TIME HERE!!!

Pe
Review №48

Me and my girlfriend were looking to buy a new car with our taxes and saw this flyer and some of the prices seemed great. they were having an event and figured we would try to take advantage of this offer. we go in they tell us everything is great they just need a down payment. told us we could wait for our taxes to come back and still get the deal if we left a deposit I guess on the event prices and said we would get the 200 back when we came back in whether we bought the car or not. we went back in and what a surprise everything was different they couldnt get us financed for the 5 years they were telling us and could only get a 2 year finance which means huge payments. not only that 95% of the time we were there we were by ourselves and we were there for like an hour or so. then when it came time to leave there was no one there to refund her deposit. they supposedly went to help with another dealership this afternoon. they would have to mail it they said and would call us when they mail it, and they also didnt even have the $25 gift card we were supposed to get for the event the time before. any offers these guys put out are total scams. Im just hoping they are honest enough to give the money back. I will update how that turns out soon as I find out.*Update* 3/9/13Today we received our money back after a lot of hassle and being told we were already refunded. I called the other day and talked to a guy named Ty and he told me he would help and to have my girl go in. she did and he refunded the money and gave her $20 out of his pocket for the gas shes had to waste. A business is only as good as its employees. so if youre thinking about going to this place, and Im not saying anyone should or shouldnt, I would say to ask for Ty.

Je
Review №49

Wonderfully friendly folks in the service department. Anita and Tammy went out of their way to help me. Thank you ladies for being so awesome!!

Sa
Review №50

Justin is amazing! He helped us find a vehicle that was perfect for our family! Thank you guys so much! Highly recommended!

Na
Review №51

Great customer service! I bought my car there last week and my husband was so impressed that he traded his truck for a new one! And we didnt have to sit there all day to get the paperwork taken care of. Thank you Riverside!!

Ra
Review №52

Love my Dodge Avenger! Tyler, Joe and Eric were great to work with! If youre looking for a new car go to Riverside Autoplex-Muskogee and talk to Tyler hes genuine, kind and makes the car buying experience stressless and fun! 👍🏼 Highly recommend!

To
Review №53

Garrett was great to work with buying a pre-owned truck. He even drove to meet me in Texas with the truck so I did not have to drive all the way to the dealership. Nice truck at a low price and an overall great experience working with Garrett.

jo
Review №54

Great place to buy a vehicle and the staff is fantastic with all my vehicle inquiries. I recommend going there for an experience you wont be disappointed about. Be sure to ask for Arlow, Joe or Eric. Very helpful knowledge worthy guys and will treat you right!

ca
Review №55

Thank You for the Quick Service I received on getting my New Tire ☺ Getting the extra Warranty is going to be will Werth it..💕 Hope the Quick Service Always..🇺🇸

An
Review №56

Having some issues with paperwork on the vehicle I purchased, I am not going to bash them til I give them a chance to correct it. I am praying it was just a clerical error! I can just tell you to check the paperwork very carefully.

Ka
Review №57

Shawn Bass made the process simple and easy and the whole experience was much easier because of him.

Mi
Review №58

I like the car I got and the price was reasonable. I do have to say they did work with me a great deal. Sebastian was awesome!!!! Got me a 2015 Kia Soul. I did have to wait a long time in paperwork ie the 4 stars but all in all it was a good car at a great deal and the salesman I dealt with was really awesome!!

je
Review №59

Kyle was extremely helpful and made sure that I found a quality truck at a decent price

Da
Review №60

They post vehicles at low prices to get you in the door and then change the the deal once you get there! Bait and Switch tactics! We drove from Coffeyville Kansas, and left, outraged!!! If it sounds too good to be true, it is! Theyre LIARS... Jackson, and Rikki, you should be ashamed of yourselves!Rikki even told us it is a known policy to generate traffic! Can you believed this?!? Its a sorry way to treat people! It is an even sorrier way to do business!They did us the same way Mary!Mary Hildreth2 reviews5 months agoFound a car I wanted to look at in their featured section and called and ask. They verified the price in the ad but when I got there they claimed their supposed new company doing their internet ads messed up and raised the price over $5000! I got up and walked out. It’s a scam to get you in the door. Do not trust these people!

Da
Review №61

Was only looking but salesperson very helpful. When I trade cars I am sure I will get my new car here

Am
Review №62

We bought a new jeep today and the customer service was wonderful! Hassle free and we got a really good deal. :-)

Tr
Review №63

Casey was awesome helped us get into the car we wanted and was a pleasure to deal with all around!

Ra
Review №64

Me and my wife went in to just ask some questions on a couple cars and decided on the Black Challenger SRT in the showroom Monday evening and took it home after making a really good deal, and went back on Tuesday evening and got the wife the 300C Limited Edition they had in the showroom, our salesman Ethan was very knowledgeable, informed, and very helpful, Myron the manger is a great guy as well, they got our payments where we needed them, and got us in vehicles we are very happy with, this was the best car buying experience we have had, no pressure, sales people actually let you get out of your vehicle and look around, when you are ready to ask questions they are happy to help when you are ready to talk. When we need another vehicle we will definitely return to Riverside Autoplex in Muskogee

Ma
Review №65

Found a car I wanted to look at in their featured section and called and ask. They verified the price in the ad but when I got there they claimed their supposed new company doing their internet ads messed up and raised the price over $5000! I got up and walked out. It’s a scam to get you in the door. Do not trust these people!

Ja
Review №66

This was the 3rd dealership I went to while looking for a truck and the last. I was greeted as soon as I walked in and the process was quick and easy. Id recommend them to anyone.

Mi
Review №67

My experiance wasnt to good. Took 3 wks to evaluate a transmission problem. It was rebuilt in TX. Last April and modified. The people from mangers to techs couldnt fix my problem. There is a problem with communication between customer and dealership. My 99 dodge truck is in worst condition now than when when I brought it to them. They can probably change parts from a box that complete, no assembly required. If I ran my business like this, I wouldnt have any. Do your homework and I dont recommend this dealership .

Ka
Review №68

I tried to get a car from here once before and they told me no!! Then Mike calls me and says we are under new management everyone’s new and guess what I own a new car!! My payments are very affordable!! Thanks Mike your awesome!!

Tr
Review №69

Nothing surprising about the current 2.5 stars of this dealership. Went in for a prize offering mailer and it was a total information grab, bunch of used car dealer scam artists here! I will never do business with this dealership. They need to find better ways to reach out to the community.

Er
Review №70

Great people, friendly and very helpful in finding a car that fits your needs, Hayleigh was extremely helpful!

Bi
Review №71

I spent a good portion of my day dealing with the internet manager regarding a truck. I drove after work from Broken Arrow to Muskogee. As a matter of fact, they called me at least 10 times over this vehicle. This vehicle was Sale priced online for $37,884. The price was verified. When I got to the dealer the price changed to 41,995. Of course this was after I worked all day, drove 45 minutes to them and spent my time test driving it.

Jo
Review №72

“Too busy” to try and work with us. I will never recommend them to anyone

Je
Review №73

I had a great experience. Dustin goes above and beyond. He was very knowledgeable and helpful.

Sa
Review №74

Just been to recently, absolutely great service. Arlow, Joe, and Eric were great, didnt feel like a business, but just like going to a friend or families house while i was there. If you choose to go, seek these guys out, theyll hook you up too.

Ri
Review №75

Want to say thank you team riverside for the great service and salesmanship on are new truck and making us feel at home.. Id recommend to anyone looking for that new or used vehicle to stop in and see James or any of the team thanks again Richard and Anita

An
Review №76

Wow Roy Ive seen all these bad reviews. I shouldve known better.. This is the worst dealer to go to. Unless ur a blue collard citizen who can purchase a hellcat on command. Roy is very rude and all he cares is about commission he will make you wait until whatever contract you signed has expired.

Al
Review №77

If you want a great staff that are very professional and give YOU their time. This is the place for you.These gentlemen here Eric and Joe are very patient and understanding and allowed me to work with Arlow who was on point with customer courtesy.I will be doing business there from now on.

Na
Review №78

No matter how good the deal sounds dont buy from them they well screw u anyway possible rather it be forcing u to buy a warranty or they wont sale u the vehicle or by jacking around on how much they are gonna give u for a trade in then taking over 30 days to mall u the title and which they blammed the bank called the bank and they said that they was simple waiting on one paper to be faxed then when deal was made they got a 30 day pay off which they made me take the loan for a couple hundred over 30 day pay off which they didnt pay off in 30 days which ended up me getting less money and then they try telling me that I didnt have an overpayment Becuase they sent the bank the exact pay off which they did but the contract stated they was supposed to pay off more then then that finally after calling every day for 3 weeks and getting hung up on or told Id get a call back and never do finally I actually got a call back after telling them I was gonna take them to court for breaking the contract they finally mailed me a check for less then what I was told id be getting back when we signed papers this place well do anything to screw make the drive to somewhere else u wont regret it

Sk
Review №79

These people truly care about you, and try do help you however they can. J-ten helped me get into my dream car!!! Awesome experience!

Ta
Review №80

They were friendly. But when it came to the actual deal we got taken advantage of. I stayed in the car because we had our granddaughter and she was being difficult so my husband was taking care of it. They told us over and over it will help your credit....not but anyway the truck was listed at 6,000. We put 2,000 down in cash but way later I found out that the loan they took out was for almost 9,000. Plus interest. Not all happy. They gave us a warranty on the truck. Two weeks after we bought it my husband discovered the heater didnt work. Took it back to have it fixed. Got it back a week and 1300 later. Of which the parts where 175. Plus it tanked my credit. We struggled for two years to dig ourselves out of that whole and because of them we are back there again dont do business with them.

Kr
Review №81

Not very good customer service. Generally, when I call the service department, i cant even speak to a person, but have to leave a message. I needed service for a Jeep recall. I got the VIN number and gave all the information to the person. He told me they would order the part and then we could come in for the service. One week later, I still had not heard from them. I called, had to leave a message, and never heard back from them. When I called again and a person answers, he doesnt remember anything about it, and needs all the info AGAIN. My husband drives this vehicle to work: I dont have the VIN number just sitting around. I shouldnt have to go through all this again because he didnt follow through like he should have.

Ti
Review №82

Jackson is awesome, he doesnt stop until he puts you in the vehicle you want!

Ka
Review №83

I moved to Tulsa, but when Im ready to buy I will be in Muskogee buying from Curtis Jenkins. I would trust him enough to point to a car and tell me its mechanically sound and purchase without hesitation. As a woman buying a car is an extremely scary thing, Im glad I know I have Curtis when Im ready. That takes all the fear out of it for me.

do
Review №84

I had the very good experience of working with mr. Shawn bass when I visited riverside auto in muskogee. There was no high pressure sales pitch. Just like visiting with family. I would recommend shawn to any person looking to buy an auto.

Ki
Review №85

Out of curiosity I went in to browse and was very impressed with the service and patience from the staff at hand.Arlow, Joe, and Eric were very helpful and easygoing. Id recommend them and the Autoplex of Muskogee.

ME
Review №86

I went to Riverside Autoplex and at first I got turned down but then someone else referred me and a good car came in that I could afford and they had to have my mom help me co-sign which I didnt like and they put it in her name only which I didnt like so what I paid on it I didnt get credit which I didnt like but I did like the car its hard to get a car financed there because they want you to have a lot of money down or co-signer and they pass the blame on who to talk to to get the credit that you are paying on that car sometimes you might get a car other times you might have to have loads of people that help you get it but they do have good cars thats why I give it a 3

Ni
Review №87

My girlfriend and I bought a car from here april 27, 2018. We ended up having to call them cause our temporary tags expired. We had not received our title in the mail yet. Come to find out they did the wrong paper work on our vehicle. So we had to drive back up there which is a 3 1/2 hour drive to do the correct paperwork. They had given us a new temporary tag until we could get our title and the correct paper work mailed to us. Its now 2 months later and we still havent received our title.....beyond annoyed at this point....customer service how ever was awesome but we did pay for our car in full with cash.

Da
Review №88

Do not trust these people or buy a car from them. They are snakes who only care about selling you more then you need and their cars will have surprises for you when you leave. They sold me a car without a working horn. Plus they will screw you over on the price of the car. Do not trust the managers here for any reason they lie and bully you into buying their cars and won’t tell you the price till you are signing

Sp
Review №89

Theses people were amazing!! Rikki was our salesman and she was completely down to earth and down for whatever it takes to make us happy. We saw a lot of salesman throughout the process and Rikki stood out the most because she was relatable and she acted herself. My wife just loved her! As for the sales managers and others involved that we talked to, they were awesome, friendly and never gave up on getting us the best deal. Pete Mears the GM was phenomenal. He went to bat for us with the banks and even when we said “it’s just to much” he said “watch me work!” He exceeded our expectations in every way and was very personal with us and we felt like family. Top to bottom, the best experience we have ever had at a dealership! Ohhh and by the way, since they were so awesome to us, we didn’t just buy 1 vehicle...We bought 2!! At an amazing price! I highly recommend this crew! Ask for Rikki and you will not be disappointed. Just tell Pete, get to work and sit back and watch!!

Pa
Review №90

Great guest service from sale person Arlow he was very knowledgeable of the vehicle i was looking at. He made it the best sales experience i have received from an auto dealership.

Ed
Review №91

If I knew how to give 0 stars I would have. After a series of emails with a salesperson plus filling out paperwork, we spent way too much of our lives being told Come sign final papers not 1 time but twice. There was some suggestion of the finance officer being new to his job and the salesperson only being there a couple of months...they sent us home in our new vehicle! This after being told exactly what we wanted and what we wanted to pay. Needless to say at the end of the ordeal we brought our original 2015 vehicle back home and have sworn never to go back. A confused mess.

Pa
Review №92

Josh Davis and Brittany and the rest of the crew were totally awesome it was a wonderful experience

Sa
Review №93

Lost my business. While some of the people here were helpful some were incredibly rude. Most were at the very least unknowledgeable in products other then the Wrangler. How hard is it to research your inventory a little bit?

An
Review №94

Awful experience! I bought a Jeep from here my sales person was rikki ! She lied to me from the start ! After giveing them 12,000.00 cash dwn on my Jeep the very next day a payment was prossessed for my trade in ! I go back and ask rikki she assures me I’ll get that back ! 4 weeks latter nothing so I call ! I have been put on hold for long periods of time ! I have been hung up on and the “man” manager even cussed me out ! And now rikki the all mighty sales lady that will rip u off so fast u don’t even know what happened it messaging me not to help me but to let me know if I go public with this or cause a problem she will screen shot all of my messages and post them ! We’ll go ahead ! It’s all true everything I said ! This place is awful and does not deserve your hard earned money !! Stear clear !!

Be
Review №95

The used cars were in horrible shape. I test drove 3 all were no good.

Ph
Review №96

Shout out to Mike Webb for a great salesman and helping me out in a new car if you need a new or used car go check out Mike Webb thank Big Mike

da
Review №97

Fantastic experience. Arlow, Joe, and Eric were amazing. I will only buy my vehicles from these guys!!

Au
Review №98

The people at riverside were very helpful and nice and worked with my mom to get her a vehicle that would be the best for her we thank them for there kindness and well will deal with them again in the future.

Ti
Review №99

Dustin Thomas is a great guy to buy a car from

Sa
Review №100

Janine is the best! Buying a car from riverside Muskogee has been the best car buying experience I’ve ever had!

Information
46 Photos
100 Comments
3.4 Rating
  • Address:1711 W Shawnee St, Muskogee, OK 74401, United States
  • Site:http://riversideautoplexofmuskogee.com/
  • Phone:+1 918-682-1240
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:8:30AM–6PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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