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Eyemart Express
2275 Pine Ridge Rd, Naples, FL 34109, United States
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Eyemart Express
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Ya
Review №1

Amazing service! No where gets your order done so fast! I got my glasses in less than an hour! And they have hundreds of beautiful frames to choose from! Definitely recommend to check them out!

Da
Review №2

Great service and friendly staff! They made it very easy. Went in for a pair of sunglasses and a pair of reading glasses. At other places, my prescription takes at least a week. Eyemart Express was so quick! Even with a special order and visiting less than an hour before closing on a Friday, my glasses were ready the next day. Fast simple and inexpensive. So far extremely pleased with my purchase!

Ma
Review №3

My family won’t go anywhere else. The customer service is incredible!Dr. Todd Hinshaw is truly the best. Go see these people and save moneybe treated royally!!

Br
Review №4

In addition to my first review below, I have had another wonderful experience buying my second pair of glasses here. Again, Rene did an amazing job making sure that the glasses were perfect in every way and that I was completely satisfied before leaving the store. The highly-styled frames I chose this time look much more expensive than what I paid and are of excellent quality. I continue to recommend this store and their knowledgeable and professional representative, Rene. (FYI: I am not connected to the store nor to any of the people here in any way.)What a welcoming and professional group of folks who work here at Eyemart Express on Pine Ridge Rd. here in Naples! My frames had broken but I wanted to keep my lenses. It’s very difficult to find new frames that fit exactly. I had tried another local eyeglass place without success. Rene, a very pleasant and knowledgeable employee, spent a great deal of time hunting down the exact frames to fit my lenses. He had a couple of close fits, but refused to stop until he found the perfect one. The frames turned out to have a double discount and cost almost 1/3 the price of a previous pair that I had purchased that did not quite fit and in fact I had to return to another dealer. You don’t often meet people who are willing to go the extra mile for you and who take personal pride in getting things just right. Thank you Rene and thank you Eyemart Express.

an
Review №5

When I walked in i was greeted by Carol.who helped me till the end.she made me feel comfortable I liked her personality she was not pushy and very understanding.the glasses are economically priced and lenses are included with frames.unlike some other eyeglass stores.i live that I can see and I look good in my frames. Thank you Carol for your help

CA
Review №6

Great came in lost a pair of glasses great deal on 2 pair done in 30 mins

Pa
Review №7

This Eyemart express was exceptional. Thanks Greg for all your help.

As
Review №8

Great selection, great service and super quick!

Me
Review №9

The best experience I have ever had getting an eye exam and new glasses!!!

Ja
Review №10

Lost my glasses in the ocean and got three new pairs in about 30 minutes. The service was best in class. I don’t usually write reviews, but I was so wowed. The best.

J
Review №11

Found this place on Google maps. Thought the reviews were too good to be true but my glasses broke so I needed replacement fast. I got two pair of prescription glasses at a better than internet price and got them in less than an hour! Place is fantastic.

Je
Review №12

The staff at the Naples location were outstanding and so accommodating! This was my first experience with Eyemart and they made it a breeze! I will definitely be a returning customer and highly recommend these guys for a great pair of glasses.

Sa
Review №13

I literally lost my glasses in the ocean the day before and had NO back-ups so i was blind as a bat for 20 hours but LUCKILY my girl Carol who answered my frantic call to their store right before closing time was SO SWEET and told me to come in the next day and that they could make me new glasses in 1-2 hours! I went in the next day, picked out new frames with the help of my friend and Carol’s expert opinions, and they were able to make my new glasses in literally **26** minutes!!! I was so so happy and had a great time shopping there! Never take eyesight for granted but if you ever need glasses in an hour or less this is the best place to come!!!

Da
Review №14

Having some vacation with my mother and daughter, Visiting from Texas, I went to Bonita Springs, having my pair Of glasses on in the Beach, I lost one of my glass of my pair of glasses, I came to this Optical Because it was the same company as the Texas one. The Customer service was Great and helpful and having a pair of glasses ready in less than 15 minutes. They were working as a good team.I was very thankful How is my para glasses again far from home. Thank you for your good customer service Again. And recommending This place to those who need Eye Exam and glasses.

Ja
Review №15

Customer service at this location was over the top!Greg and Rene were friendly, professional, knowledgeable and extremely helpful. Greg guided me through the process and clearly explained every detail. My two pairs of glasses were done in the time it took me to grocery shop! Amazing! Awesome experience! Thanks guys !

Ma
Review №16

Just had my second eye exam a few days ago and this place is amazing. Their customer service is top notch. They are very polite over the phone. Dr. Hinshaw does a very thorough exam. I recommend this place to anyone that is looking for a new eye doctor.

El
Review №17

The level of attention and customer service offered at this location will make your trip worthwhile. Dr. Hinshaw, the independent doctor onsite was super friendly and took his time to conduct my eye exam. He answered all my questions and addressed my concerns. The ladies up front were nice and accommodating. Carol assisted me in selecting new frames and she was outstanding. She showed great patience and offered many helpful suggestions. Both of my glasses were ready in less than 20 minutes. I am impressed by how everyone at Eyemart Express made my experience easy, quick, and economical.

Th
Review №18

Great experience with my eye exam, picking out eyeglasses and receiving my finished eyeglasses. Everyone involved at eyemart was amazing! I like the optometrist, very thorough examination and Carol who took the time to help me pick out my sunglasses and regular glasses was awesome. We actually became friends in the process of 3 hours time. When I picked up my glasses the gentleman who assisted me made sure they fit perfectly. Thank you all so much. Very satisfied customer. Rate 5 stars. Location on Pine Ridge road in Naples is awesome to have as well., very nice location.

Ne
Review №19

Excellent customer service in the Naples store for prescription glasses. Lens are made in the store. Good range of prices for a huge range of frames. I bought one reading glasses for $190.00. My wife got two pairs of reading glasses $38.00 for two. Hard cases with all. Fittings are perfect.We are both satisfied. All the glasses were ready for pick up within 3 hours. Well done.

Ma
Review №20

So good and quick

Ow
Review №21

Great staff, great service, helpful, professional,.Carol was fantastic patient and very helpful picking out the right frames for meThanks Carol

An
Review №22

Absolutely 5 STAR. Incredible customer service. Carol at the Pine Ridge location was beyond outstanding. EyeMart is lucky to have her. Best experience getting glasses! Will absolutely be returning! Thank you for being so genuine and hospitable. I love the black frames...Carol I’ll be back for the blue ones soon!I told my siblings and parents about my experience and getting my glasses THE DAY OF my eye examination. They are excited to get glasses from you all in the near future! Thank you again!

Mi
Review №23

Every pair of glasses We had made here had to be remade due to improper measurements. Tried 1 last time because of warranty and store has lost my new glasses. Incompetence at it’s highest level. Independent eye dr is great!

Ma
Review №24

Really a great store with super helpful professional staff. Have switched over from other eyeglasses store. They have helped with both prescription glasses and contacts. I am so impressed with this store.

Po
Review №25

Great service and value! My progressive persciption designer-frame sunglasses were ready in 1 hour and half the price of other places. I highly recommend this establishment. Theres also a 1 year guarentee. Easy to get to and park, and plenty of very friendly and helpful professional staff.

Da
Review №26

Just amazing, my first visit I got the special 2-4-1 deal. They had frames that fit just right in this choice (wide head), and where very stylishly (get nothing but compliments. I also did the eye exam and corrected prescriptions made a world of difference- I can see again.Second visit I cam for safety sport google style- even better pricing then in line and ready in29 min!! Two 👍

A
Review №27

Rene was AMAZING!!! I walked in, he asked me what I was there for and I told him I needed to buy glasses. He asked if I had a prescription, which I did, so he took me to a wall of glasses and picked 2 out for me in no time flat. They both were amazing! The smile on my face when I put them on was not what I was expecting. Loved not having to do the usual where I walk in somewhere and try on 50 before deciding on a pair an hour later. If you need glasses and are dreading picking out a pair, just go in and see Rene!!!

Ba
Review №28

The best treatment, value and quality I have ever gotten from a business.

Gr
Review №29

I needed glasses ASAP and Eyemart express not only had it done in a day but in only twenty eight minutes Minutes. It was a quick in and out visit, then they texted to alert me that they were ready. If you ever need quick and quality glasses, then go to eyemart

S.
Review №30

I was amazed at how easy they make it to get the perfect fitting eyeglasses.I just picked them up yesterday along with my free pair & the lenses are perfect. Much better experience that Ive had elsewhere with a great price!

Lo
Review №31

Service was Awesome!! Gregory and Rene were very helpful in helping me select sunglasses!!! I would recommend them to anyone!!!

Bo
Review №32

Brittany did a great job. Everything was so quick and easy. I will be a customer for life

An
Review №33

By far one of the best experiences I’ve had buying glasses. I was visiting Naples when I broke my prescription sunglasses - unfortunately beyond repair. This store - which wasn’t even officially open for business yet - went above and beyond to get me outfitted in a new pair of really high quality Ray Bans w polycarbonate lenses in just a couple of hours. My sales associate Carol went above and beyond. I’ll definitely return and recommend.

No
Review №34

Eleanor and the whole staff were awesome! This experience was better than expected. I was treated like a friend, product was ready when promised and frames were A-1. Highly recommend this place!

Ni
Review №35

Love my new glasses. Made in less than an hour. Super friendly staff. Knowledgeable and experienced. Cant ask for anything more. Oh yeah great prices too!!! Check them out! You wont be sorry

CC
Review №36

After dealing with a nearby competitor, I tried Eyemart Express, I could not be happier! I got exactly what I wanted, at a very reasonable price (no insurance), faster than I ever thought possible.

Mi
Review №37

Took less than 45 minutes and I had prescription progressive regular glasses and progressive polarized sun glasses. Amazing!

Ca
Review №38

Megan and Roscoe made me feel like i was family very friendly and quick to answer any questions I had. i was in in out Good Customer service is very hard to come by these days A+

Pe
Review №39

My 94 year old mother lost a lens in her glasses.Took her perscription to Eyemart Express. They made her new frames with lenses that fit perfectly without her needing to be there. 35 minutes, $110 and out the door!! Easy Eyemart Express!!

Da
Review №40

Rene helped me and he was very nice and informative about the different types of lenses and he helped me pick out my pair. The wait was what surprised me, i only waited about 20 minutes for them to be done, im very pleased with their service.

ro
Review №41

Everybody was very nice very professional and went the extra mile in order to make sure you were completely satisfied. My wife and I would both highly recommend these folks for anyone shopping for glasses plus their prices were very very good.

No
Review №42

Saw commercial on Monday, drove over yesterday staff was so helpful my sister had her glasses in hours time, Roscoe and staff was great. So happy we went. I would say this place is top on my list for eyewear. Keep up what your doing over there.

Ka
Review №43

Great experience with Josh! He was attentive, knowledgeable and friendly & went above and beyond for my unique situation. Couldn’t be happier.

An
Review №44

The best place to choose glasses! Very friendly and helpful personnel, I will definitely come back again 👍

Sh
Review №45

By far the best experience I have ever had !! Highly recommend!! Id even add another star!

Ta
Review №46

Great professional staff ...very happy with the service given.....dr. Todd Hinshaw is an amazing optometrist ..and he has an amazing cheerful assistant named sarah ...very happy with end results...

J
Review №47

Good value, super staff and service and ready in 15 minutes (can’t imagine this is sustainable, but shattered my expectations). Vastly superior to my other experiences with similar businesses and Dr. Hinshaw is an absolute pleasure to work with. Highly recommended.

Bi
Review №48

Very professional and very FAST! Manager Greg was awesome as well as other staff!

De
Review №49

Great experience! Dr. Linda Zanas and staff were warm and caring. Dr. Zanas went through a very thorough examination, communicating through the entire process. I will return.

Be
Review №50

Greg was very knowledgeable and professional. Excellent choice of eyewear

Sa
Review №51

I had an appt yesterday with Dr Hinshaw whose been my eye doctor since 2008. Right from the get go when I made the appointment I knew it was going to be a pleasure visiting his new location. I arrived and was acknowledged and greeted immediately. Entire staff was very friendly and I was taken care of quickly. Dr Hinshaw as usual very accommodating highly recommend it

Jo
Review №52

Absolutely courteous and efficient service. And, by the way, the price is very reasonable.

Co
Review №53

Staff was amazing! 2 pairs of glasses the same day. I will be back for sure!

St
Review №54

Josh, Eleanor and Jose helped so much with my purchase. Even helped with an old pair that I was having issues with from another place. Went above and beyond customer service. I’ll be returning for the 2 - $38 again soon. Thank you again. 🤗🙏

St
Review №55

Everyone was very friendly and helpful. The store was very clean, both at the doctors side and the optical side.

Vi
Review №56

Gloria was great to work with, everybody at Eyemart in Naples was very nice and kind. I would go there again.

Information
5 Photos
56 Comments
4.9 Rating
  • Address:2275 Pine Ridge Rd, Naples, FL 34109, United States
  • Site:https://eyemartexpress.com/get-glasses/Naples/34109
  • Phone:+1 239-692-8617
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
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