Been to this store a few times for my fiancees glasses everyone is always nice just slow. But not this time I was greeted by Bryan as soon as I walked in . Bryan was prompt, and very helpful. Got me in and out very fast . Would highly recommended you see him! If he wasnt the manager he sure should be!
Bryan was very helpful & attentive with everything. The guy definitely needs to run the place if he isn’t already
Everyone was super friendly - the person who greeted me, the doctor and the person who worked with me on the glasses. They all made me feel like a valued customer. Very personalized service. Doctor is very efficient and informative - I would definitely come back
Best experience I’ve ever had. I was in and out quickly. I’ve had contacts since I was a kid and never been able to walk out with a trial pair and I did here. Also was able to get a 20/20 Rx. The staff was wonderful! Really a overall great experience!
Quick and easy process to get glasses. Extremely friendly staff! Highly recommend!
Excellent personalized service by knowledgeable, well trained, experienced professionals who value your time. No waiting. No BS. I really appreciate this.
This place was amazing! The staff are all very nice and I felt so welcomed. Definitely will recommend to my family and friends.
The Staff and Dr. were super friendly, quick, and efficient. Everything was clean and modern. I would highly recommend.
Went here for a while. Do not spend money on what is not needed. If your eyes are healthy and you just need glasses or contacts, dont go here. Optical Outlets
Cathleen Caraballo has an excellent patient manner. She conducted what I thought was a very thorough examination and answered my questions with respect to Cataracs and possible surgery. I was very impressed with her as well as the staff that got me checked in and checked out expeditiously.
Staff was very friendly and knowledgable. Intake was great and Dr. Caraballo explained everything and fixed me up with the proper prescription.
A great experience...staff very friendly...very organized.
All the 5 star reviews here are very well deserved.Excellent, prompt service and advice from the staff. Very nice and extensive selection of all kinds of frames and reasonable prices too.Special thanks to Michael for his kind help and to the rest of the staff.In a couple of months I will need another pair of glasses and I know here to go!
Great place, and personel, clean as can be,in and out in no time.
Was impressed with the assistance I received in ordering my new glasses. The help that I was given with paperwork was greatly appreciated
I just received my reminder in the mail for my annual eye exam. I’m grateful to have found an eye center that has a team that is consistently professional and efficient. This was the third office my husband and I tried when we moved to Naples 6 years ago and while we initially chose it because they take our insurance, we remain customers because we know they’re committed to providing the best care and service. They truly take the anxiety out of a trip to the optometrist. I highly recommend this location.
Michael is so great. I continue to patronize Visionworks because of the amazing level of customer service. He is professional and personable and it creates a really nice atmosphere at the store. The prices are also good and they have a nice variety of frames.
I was very happy with the process of my purchase at Visonworks. The Optician explained all the options and prices thoroughly and gave me a comparison price with the current promotion and my insurance coverage. I would recommend them.
Amazing experience from start to finish! Clearly explained all our options and helped us make the right decision. Professional and kind. Glasses came in quickly and when he said they would. I have used this location for multiple sets of glasses!
Outstanding customer service! Everyone was very friendly, polite and highly professional! The eye doctor broke down everything and was very knowledgeable! Had tons of beautiful frames to pick out and getting my new glasses/prescription done in one day is the fastest Ive ever gotten in all 10 years of going to different places!
Everyone at this store is very nice. Store is very clean and well kept. I had Michael help me and he was very knowledgeable and kind. He spent a lot of time helping me. Would recommend to anyone.
Scott saved my trip!! I am in Naples visiting and I forgot my lenses... and I’m almost blind (-6.5 Miopía...)😓. I called and he kindly helped me. I sent him my prescription and now I have my lenses. When you are in a situation like this, it’s awesome to count on such helpful people. Thanks Scott, you rocks!!
I bought my glasses here six months ago and have been very happy with them.Regrettably, the frames broke while I was traveling. Scott the manager, found me a substitute frame, replaced the lenses, and I was out the door in less than 10 minutes.Great service.
My son broke my glasses while on vacation. The staff here was so nice and the manager fixed my frame in a few minutes and didn’t charge me! Would absolutely recommend this location. Thank you for the great service!
This a 10 star review for Visionworks Naples. Exemplary customer service .. Mike went above and beyond to help out ..my gratitude.
Mike Easterbrook is amazing! He helps you find the best price to fit your needs for glasses! I recently went in with a new script and explained wed moved to Ft Myers. He offered to drop them off at that store so I wouldnt have to go back to Naples to pick them up. We were there on other business just that one day. Then he called to let me know that Elizabeth Oleski, General Manager, Ft Myers had my new glasses waiting for me! I told her that Ive been wearing glasses for nearly 40 years and the past 4 visits with Mike at North Naples store were my best experience ever in eyewear purchases.
Michael was amazing! Very helpful and made sure I got what I needed! Will for sure spread good word about you guys! Thank you!
Great staff, quick visit, just a great visit. better than ECoF to be honest.
Hade a great experience. Michael helped me throughout the whole process. Two thumbs up!!
I normally do not enjoy getting an eye exam but Dr. Zanas made the experience comfortable. The Visionworks staff was friendly and helpful as well.
Awesome staff, very helpful and informative, great job Overall 👍
The store is always very clean and employees our very professional. Michael Eastabrook greeted me and helped me throughout the process. Will definitely recommend to others.
Great variety of frames and always nice people working there!
I love this place. Highly recommended.
The Optician Michael was very proffesional and helpful.