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Visionary Eyeworks
73 White Bridge Rd Suite 105, Nashville, TN 37205, United States
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Visionary Eyeworks
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my
Review №1

Dr. Carr was really great and helped me pick out a new brand of contacts that were much better for my eyes. The tech Johanna also pick out the perfect pair of glasses for me! I was very pleased with my experience there! Definitely recommend!

Ma
Review №2

So glad I decided to make an appointment here! The doctors and staff were wonderful. They took excellent care of me and my eyes!!! Sarah and Mandy are a delight!

Tr
Review №3

I absolutely love this place, their amazing people and their thorough services!!!😍❤️My daughter and I were long-term clients with Dr. Norris at AccessorEyes, so we were nervous when they became a part of Visionary Eyeworks. I am so glad to know that the nervousness was completely unfounded.☺️The experiences we’ve had since the merger have been nothing short of awesome. The technology they have here is truly the best around and makes you know that the health of your eyes will absolutely be addressed and cared for, and their selection of glasses, contacts and accessories let’s you know they have the needs of their clients and the trends of the market top of mind and are invested in making sure we have the best options within our reach.And most importantly, Dr. Norris and Mandy have merged with Dr. Carr and Deidre in a way that feels totally seamless and just as at home and welcoming as it was at the Gulch location. Everyone there makes you feel like family, totally welcome and valuable, and completely cared for. I couldn’t be happier to now be a true part of the merged AccessorEyes/Visionary Eyeworks patient family.And I am a completely real person leaving a review. They don’t know I’m saying all of this or that I feel this strongly about them...but I had to say this!🤩🤩They’re really wonderful and really embraced us with such warmth and big hearts. And when someone makes your kid feel safe and taken care of, AND makes you feel comfortable and happy, you gotta tell people.This kind of care and warmth is rare these days - we can feel like numbers and pieces of paper at the doctor most of the time. But not here. 💯❤️ You’ll feel like and be treated like the whole person that you are. It’s a blessing to have this place to go to, and I am grateful.So make your appointment and get over there - I personally promise that you won’t regret it!

Ka
Review №4

I love this office staff, they are so thoughtful and careful. I came as a patient from the Accessoreyes merger and I couldnt be more happy. The doctors here are so thorough and detailed in the visit. I appreciate them so much.

Da
Review №5

I recently moved to Nashville and needed an eye doctor. Visionary Eyeworks was recommended to me by a friend, and I had such a pleasant experience! I was a few minutes late due to GPS issues, and everyone was so kind and understanding. Dustin was incredibly helpful, and Dr. Carr talked me through the entire process. Highly recommend!

Ko
Review №6

The staff here is so great! From the physicians to the front desk staff - they are so courteous and actually care about your needs and taking care of you! Seriously, some of the friendliest staff I have encountered in such a long time!

Ma
Review №7

What a wonderful crew!!! From the moment I walked in the whole staff was friendly, helpful, and attentive. They will take great care of you!!

No
Review №8

I may not be the perfect patient, but what is the saying... fool me once? From feeling pressured to add extras to my order, to my order not being ready for weeks/months (certainly UPS cannot be THIS bad -- the woman helping me was so disorganized, that I wonder if my glasses were even ordered when I paid for them), not to mention being able to read someones private information that is just sitting across from me while the woman who helped me gets up and walks around the office 10 times during my ordering process... Im just not sure this is the place for me. Im all for supporting small businesses, but next year Ill try another provider.

Gr
Review №9

Would recommend Visionary Eyeworks to anyone in the area. Really friendly, kind and knowledgeable staff and a great overall experience! The facility also has up-to-date equipment and is a clean and bright facility.

Mi
Review №10

Accessoreyes has merged with this company according to their website - Accessoreyes is terrible, Im out of town and my glasses broke and they wont send me a copy of my prescription because it is expired. I am sure they are worried I am going to buy glasses elsewhere.

Ch
Review №11

Is 10 stars a thing?Dr Carr was amazing.Deidre and Skye helped me pick out the perfect frames.I will never go anywhere else for my vision needs!

El
Review №12

Highly recommend! I always receive excellent personalized service here. Deidre is a wizard at finding you the perfect pair of frames. I get compliments all the time! Ive been seen by both doctors and both are kind and very good at their jobs. Ive been a patient here for 4 years now. These are great people - I always leave with a smile. Check them out!

Da
Review №13

Great experience! From the beginning, this was a stress free environment. The staff made us fell as if we were long time customers and that is so rare these days.

Ni
Review №14

Great service with a kind staff and great prices. Did exactly what I wanted them to and more!

me
Review №15

Very helpful! Super clean,No waiting.... love this place.

Ra
Review №16

Staff is wonderful, EXCELLENT customer service skills. Dr.Carr was very knowledgeable and thorough! Skye was super nice and gentle when conducting the pre-test. They have an Optomap, which takes a full picture of the interior of the eye and takes place of dilation, so i can drive myself home! Deidre was very helpful on helping me find the right fit glasses with all the selection they have.

Je
Review №17

The office is beautiful, and so many frames to choose from! The staff is fantastic, always smiling and so very helpful. They answer any questions you have, and have the technology to do so! Thank you for having such a great team, and doing all you can for your patients!

JR
Review №18

Great customer service. I really appreciated that Dayra, Sky and Dr. Carr took the time to educate and explain questions (even the random ones), find the right prescription and allow me the opportunity to adjust it if need it be in a week or so. Thank you!

Ca
Review №19

Deidre, Skye and doctor gave excellent customer service in a professional and helpful manner. They were very nice and friendly. My teenager has been going here for several years, mom and child are satisfied.

Ma
Review №20

Very personal service, takes insurance and proactively tells you what the best deal is! They make you feel like family. A hidden gem with classic and trendy frames to boot.

Le
Review №21

Customer service is key! From the time I walked thru the door nothing but excellence. Everyone there goes above and beyond to help you . From the doctors to Deidre and Skyy I can’t say enough. I wasn’t able to pick up my contacts right away so they were mailed to me. I can’t say enough about the service. BRAVO!

Ca
Review №22

After moving to Nashville and trying out two different eye doctors unsatisfied, I finally found my place with Visionary Eyeworks. Dr. Kobrick and her team provide excellent professional service, while making the visit feel personal and your time valued. I appreciate not feeling like I am being herded through the cattle call as I have at several other optometrists, and that I am receiving individualized attention during my visit.

Mi
Review №23

I have always been greeted with a smile and EXCELLENT service. If you are looking for contacts or glasses this is the place for you. They even have a very nice inventory of sunglasses. I highly recommend going here and seeing what they have to offer.

Qu
Review №24

Another wonderful experience at Visionary Eyeworks! Nice stepping up with the technology you guys! Cant wait for my new glasses :)

Sa
Review №25

UPDATE: I received a call from Deidre today to help clarify the experience I had. I am thankful she took the time out of her day to explain this to me. My issues were more on the insurance end than on Visionary Eyeworks. My experience with dilation was a rare one, but in the future, make sure you bring a driver if you plan on opting for this route! I have been assured that trial contacts are included in the contact appointment fee, which is a huge relief. Communication has eased this situation a lot for me, and I hope the experience next week helps me love this location.This was not what I had expected based on the lovely reviews. Skye in the front was wonderful and very warm and welcoming, but the compliments stop here. To start with, I was offered dilation or a new imagery system (for a surcharge). When I asked if dilation would make it hard for me to drive, I was reassured multiple times that I would be just fine, but sensitive to light. However, I could hardly see to punch in my PIN number at the end of the appointment. I ended up stranded in their parking lot for an hour while I waited for a friend to come drive me because I could not see to drive. This lasted for 5 hours. The doctor was good at her job, but very standoff-ish and was not connecting with me. At the end of the appointment, I found out that they had charged me an extra $72 because this was a contacts appointment. I wish I had gone to Target Optical, which had been my initial hunch. I have never had a bad optical visit, and now I have lots of anxiety associated with the situation. They are ordering my trial contacts and I am scared to return to their office. Would not recommend unless you are assertive, know your stuff, and have plenty of money to spend.

Ia
Review №26

Ive been going to Visionary Eyeworks for 6 years and I have had a great experience with them. They are extremely friendly, professional, and organized. I never have to wait for an appointment and they have always worked with my insurance to help me get the best deal. I would recommend them to friends and family.

Jo
Review №27

Everyone here is so kind and professional! I had the best experience. They have all the latest technology, plus a friendly staff that treats every customer with personal touch.

Sa
Review №28

Visionary Eyeworks got me in same day, were super friendly, and professional. I loved the atmosphere and Dr. Laura is the most personable Optometrist Ive met. I didnt feel pressured into buying contacts or glasses there.

Sa
Review №29

Excellent staff, always friendly and professional. I moved from Bellevue to Hermitage one year ago and I am still going to Visionary Eyeworks. Highly recommended for contact prescriptions as well as glasses.

al
Review №30

Simply the best. Everyone at the practice is fantastic and genuinely cares about making sure you have the best outcome.

Ji
Review №31

Ive been giving this business my trust since moving to the Nashville area for 5 years now. Both my wife and I have received the best care, service, and professionalism possible with all of our eyecare needs. These folks take the time and do it right, explain fully, answer each question and concern - treating everyone just as they would expect for themselves. You wont go wrong here.

Dr
Review №32

As a plastic surgeon my eyes are my livelihood. I’m happy and thankful to trust my optometric care to Visionary Eyeworks!!

Ce
Review №33

Amazing customer service, and they’re so nice and friendly! I’ve been going there for a while now and it has always been a good experience.

Ke
Review №34

I had the worst experience! The doctor entered the room and didnt even say hi or introduce herself. She literally didnt say 2 words to me. She immediately started the exam. The exam room was very uncomfortable due to the silence. Some music or TV noise would be nice since the doctor wont small talk with you. The doctor told me she couldnt order my contacts in the dailys for me but I went somewhere else recently and they said they could and it was the same exact prescription. I will not go back. Doc needs to work on her bedside manner.

Q
Review №35

Probably the most caring, informed, and service-focused vision folks in Nashville. Great experience, competitive pricing, convenient location.

N
Review №36

I have been waiting for my glasses for about 2 months and every time i call them they say we will call you back with info regarding your glasses tomorrow but i end up waiting for a week or two. I don’t recommend this store

Ch
Review №37

The staff is so kind and helpful! They really go above and beyond for their clients.

Ma
Review №38

They was really nice

Ma
Review №39

The service, selection and staff are all fantastic! I have been to many different local vision centers and these ladies are far and away the best in town!

Information
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39 Comments
Rating
  • Address:73 White Bridge Rd Suite 105, Nashville, TN 37205, United States
  • Site:http://visionaryeyeworks.com/
  • Phone:+1 615-353-0434
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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