Very clean and organized. Had lots more than usual gamestops. Staff was nice. 10/29/21

The lady working was very friendly and helpful and made us feel very welcome which is not typical in retail these days. The only reason I cant give a 5 star review is that we were unfortunately sold a charger that was not compatible with the controller we bought at the same time, but we were told it would.We had to go to a game stop closer to us to return it which was a minor inconvenience. Im sure it was an honest mistake and isnt isnt giving lower marks for an otherwise great customer service experience.

Staff is helpful they got me what I needed in a timely manner

Used to love going, but now its just a place to buy current console things and games. Used to have more pc and older console stuff.

The absolute place get games. Or cosmetics. 5 stars

Friendly staff and very knowledgeable!

They sell video games... Can get some deals on clearance items.

Staff is obviously passionate about what they do and very knowledgeable, helpful & friendly

Very friendly and helpful staff! She let us know about the special they have when you buy a new game...they have discount on used game.

One of the better stores in town. Always have what I am looking for.

Of all the GameStop stores we have visited, the employees of this store offered the highest level of customer service. This is not to say the others didnt, but this store exceeded all the others.

Good selection of used games. Helpful, friendly staff

Austin was super helpful and answered all of my questions. Store wasnt busy (near closing), which was nice.

They excel at wasting your time

I pre-ordered a PS5 bundle from Gamestop in September and checked out with Quadpay. The biggest mistake of the year for me. I have been overcharged with Gamestop acknowledging that in email with a promise to fix it and yet that hasnt happened. Someones card information got mixed up with my email and I was constantly getting emails stating that my payment declined while Quadpay was simultaneously taking payments. Then a Gamestop worker without my permission created a second order and attached my card information so now Quadpay is charging me for a ghost order that has no product attached to it. When I first started contacting Gamestop they said Quadpay was to blame. Quadpay says Gamestop is to blame. They have taken out more money than I should have been expected to pay. And I still dont have all the products I paid for. I get hung up on repeatedly from Gamestop customer service. And trying to contact Quadpay is ridiculously hard. I went into two stores for help and that was a waste of my time. Lauren, the store leader of HTC gamestop was a terrible help and I do not recommend her problem solving/decision making skills. She tends to overstate her power of which she has none outside her store. I have spent many many hours trying to get this resolved and not one person from Gamestop has tried to contact me to fix this situation. That folks is a bad sign for the future of this company when nobody will take responsibility for the issues they have created. I placed an order with a valid payment method and they messed up everything from there. DO NOT shop here. Go somewhere and spend your money where the company appreciates your business and does not cause you undo stress for their mistakes.

Most GameStop stores are the same. Theres not much to set them apart. However, this location has the best staff. Not only are they nice, but they are knowledge and have done an excellent job recommending games to me over the years.

Good place to watch YouTube.

Had the Xbox one controller my son wanted

This location is the best GameStop Ive been to. The staff knows me and welcomes me every time I come in.Don has been the store manager since Ive been coming in 2009. He is so friendly and happy to talk about games and questions anytime. Josh is also great. He has saved advertising material for my kids because he knows what they like.Unfortunately not all GameStops are like this. If you have a choice, come to this one.

Look, Saffron is amazing, I came in to trade my switch for the v2 switch and she helped me transfer all my saved date from one to the other and was a hoot to talk to about a variety of games. If you are going to this store for anything, shes the one to ask for!

We have been shopping here since it opened. Don and his staff are amazing. We have two special needs children and they are always accommodating, understanding, patient and kind. I cannot praise them highly enough.

I usually get games online, but I can see why other people would go here.

We have two Game Stop locations in Noblesville and both have great customer service. The staff always answers all my stupid dad questions without making me feel stupid and they are always very patient. When things dont work out with a used game, they are always happy to help us find something else. Could I spend less money at another chain? Maybe, but I believe you get what you pay for and Im happy to pay for good customer service. Thanks guys and keep up the good work!

Great people great conversation they talk to my kids with respect and engage us comfortably and cordially I love game stop!

Very awesome for people who have pre-orders during the pandemic where you obviously couldnt pick up the game, so upon reopening have it shipped to your store, just for it to be taken by someone else and have to re-order it for a chance at getting what you paid for again; I will never buy from here again.

While Ive heard horror stories about Game Stop, this one at least is great. Whenever we go in there is this one guy who recognizes us and greets us by name. They hardly ever try to wrap you up into memberships either. Hamilton Town Centers game stop may not be the biggest but they are the best Ive been to.

They had what we needed in stock and the cashier was very friendly.

AWFUL service. This chain does NOT handle preorders correctly and could use a lot of improvement. NEVER shopping here again. Worst mistake of my life. >:((

This was my first VR experience but had a blast! Clearly they have some opening day issues but what company doesnt? I will be back for sure.

Great store and customer service. The William Davis guy is just mad because his kids are reckless and break controllers. Game Stop wont buy broken things... why is he surprised? Nice people who are happy to help, and a great selection of games. 卐

Friendly and helpful staff. I generally always have a positive experience in this store.

Best Gamestop location Ive ever been to. Don and the rest of the staff are incredibly knowledgeable and friendly, and their selection is fantastic. Highly recommend going out of your way to shop here.

GameStop isnt known for being great, but this location is always fantastic. Very helpful employees and always very accommodating. I have never had a bad experience at this location

This location has a good selection of new and used games. The staff are friendly and helpful.

I find their games to be a bit pricey. We actually went to ask about our PS 3 they could not answer my questions. I did find a few clearance item that. Purchased. They did direct us to a a store who was able to assist us with our console.

Young man was very helpful!!

They helped me get a gr8 pair of headphones for my xbox1. Thank u

This place was a pleasant stop. The employees were very nice to me and it has yt? O be onebof the better looking gamestops that I have gone to.

Nice store. They dont try to push used games when you want a new one

Great staff-friendly and professional.

Don is amazing and every time we go here, he and his staff go out of their way to ensure we have a great experience. Thanks, Don!

Always helpful and very knowledgeable staff!

Game stop is awesome. The staff is friendly and knowledgeable

ITS IS AWSOME THEY ARE SOOO NICE AND ALWAYS HELP YOU FIND YOUR GAMES THEY ARE SO NICE AND I LOVE ALL THE GAMES

Best place to buy and sell games just a great place and very nice people but...wait there are no buts because this place is great!!!!

All around good store.

I didnt go in our Grandson Payton did. It must have been great 🐝

Was greeted slightly rudely. I stated I was browsing, and was told by an employee that there were kids coming and that he would rather we not browse. I had planned to buy somthing, but this made me so uncomfortable that I had to leave. I dont know if he was being serious or sarcastic, but it seriously made my friend and I too uncomfortable to be there.I dont plan to return to the HTC location because I dont want to be put in that situation ever again.

Amazing GameStop! Workers are happy to help and friendly

Made a payment on my Cricket account. Very convenient, easy transaction.

Very nice people fast service good customer service

Staff here is pretty terrible. If you can go to a different one like over at HTC I would

I always go here and they are so friendly

My kids have somehow managed to rip the left joystick off of two different xbox one remotes. I went in to this gamestop to purchase a new controller to be hidden from my children. While I was in there the guy working told me that they would give me a minimum of $15 for my busted controllers. I explained what was wrong with them and he reinforced that it didnt matter I can get $15 on trade even if they dont work.So a few days later I ventured back out to this gamestop with on of my busted controllers. The same guy takes one look at it and says, I cant give you money for this, its too busted. I called out the fact he specifically told me he would take it, even though I had fully disclosed the issues, of course that didnt matter.Nonetheless I wasted a good hour of my life fighting through holiday mall traffic for a failed endeavor.Next time, Ill use Amazon. Screw that place, I hope they go out of business.

Worked it out so my son got his wallet for free!!!

Very friendly and interactive staff. This is my go to store for pre orders and pre owned purchases

They were very helpful.

Good collection of games and friendly customer service

Awesome selection of games and accessories.

Great employees, very friendly and very knowledgeable.

Fun Store Very Knowledgeable

Friendly staff, good inventory

Quick and friendly service

Its GameStop. What do you expect?

Always helping if you need it

It was hard to find and parking was terrible.

Dying business, everyone buys online now

Christmas shopping!

Awesome customer service

Awesome staff

Love Tanya!