I want to ensure the correct associate gets proper credit for the great customer service that was provided. I went in on Tuesday night November 2nd. The assistant manager, I believe her name was Amanda provided possibly the best service I have ever received. She spent a lot of time helping me get my new phone set up and my information transfered from my old phone. She took the time to explain everything in regular terms that I could understand. She was very helpful in making sure I understood everything. Highly recommend this location.
The guy working was very helpful even though I had questions about phones they dont even carry. Even spent his time helping me find alternatives. Only reason I didnt give 5 stars is because he only had one type of phone in stock in one color😅 Not really an issue and more of a me problem because of circumstances but overall very positive experience
Absolutely love tmobile. Best phone company Ive ever been with. Friendly, helpful workers who know what theyre talking about and always eager to help. Would highly recommend to anyone wanting to switch phone companies or open their first plan
They were helpful and nice
Before we drove 10 miles to their store we called ahead to make sure they had the phone we wanted. They said they had it. When we got there we spent several minutes selecting accessories and backing up the old phone. Then they told us they were sold out of the phone we wanted. What a huge waste of our time.
Visited this store specifically due to the positive online reviews for stores in the area. Came to the store when no other customers were present, but the two specialists working did not seem interested at all in assisting me. They were shocked that I had not upgraded my phone from what I have now; and very tersely reinforced that they were more surprised that I didn’t know what I wanted as my next phone. One associate offered helpful information about 5G and upgrades. But, I would not recommend visiting.
I had a great experience at this store, I was trying to port from Sprint to T-mobile and with the recent merger between T-Mobile and Sprint it seemed like an impossible task, after going to another T-Mobile store and several long hours of chat with customer service .It seemed like it is not going anywhere . As a last resort I went to this store to try my luck, If i remember correctly Amanda was the person who helped me make this transition .I really admire the technical capabilities of Amanda along with tons of patience to get thisissue resolved . Thank you !!
Everytime I go here I have issues. This time I went to upgrade my phone using jump on demand and the associate put it in for delayed trade in. Said I would get a email and then confirmed with manager and she said yes. I never received email and contact led customer service and they stated that I had to go back to store and turn it in.I went back to same store and the Manager was clueless. I even showed her a screenshot of the message I got from customer service. She tried denying that she even helped me with the associate. It is not the first time Ive had issues here so I will never go back. I ended up going to the 146 and Hazel Dell rd and they said that no delayed trade in was on my account but the helped me out.
Always get a very good customer service either I came or just call. Today I spoke to Amanda and she was very friendly. Thank you.
Staff didnt know the current promotions/offers and were disrespectful over the phone.
Amanda was the best! She resolved my problem in a second.
Just Rude. Want someone to help me that cares to do so and knows how..they will mess up your phone..
Awesome customer service and great professional product knowledge!We’ve been with T-Mobile on the unlimited 55 plan for 3 years saved a lot of money too.And the T-Mobile Tuesdays is an awesome customer appreciation weekly...Thanks T-Mobile 😎
They were very helpful
Amazing customer service! Everyone was so kind & helpful. Nothing to complain about. I would highly recommend to anyone in search of a T-Mobile.
The staff at this store is extremely friendly and helpful. I had a recent hardware issues, and Brock was extremely helpful in resolving the issues quickly. He went out of his way and even ran to another T-Mobile location to resolve the issue. Thanks for the great support and service!
Great staff! Walked in with a couple issues and they were able to resolve everything pretty quick. One of the easiest transactions with t mobile Ive had.
Bryant was super efficient and answered all of my questions. He is top notch at his job. I will definitely return!
Noblesville is the best store Ive been to! Bryant and Eric really know what they are doing and are just trying to sell something. They really want to help people get the most out of what they are paying for. I knew nothing about T-Mobile Tuesday until they told me.
Extremely helpful and Friendly ! A pleasure to do business with !
Stopped in for maintenance and questions concerning coverage and phone. Bryant Toles assisted me right away. Bryant, was very knowledgeable and extremely friendly!! I will be back to this location, and will recommend to others! Thank you so much TMobile!
Impressive store with even more impressive staff!!!! Eric and the team are knowledgeable, patient, and kind. I would recommend this store to anyone.
Eric took great care of me. He took the time to explain different phones to me and once I decided on a phone he also took the time to set it up.
Bryant Toles is an awesome salesman for T-Mobile! Hes helped me figure out things going on with my data, bill, etc. hes extremely knowledgeable!
T-Mobile has been amazing to me! Im so glad we have a store in Noblesville now! The store had a nice clean environment and the staff was super friendly and knew their stuff! They took care of me and Ill be sending my friends and family to this store asap!Thanks Noblesville T-Mobile!
Had a wonderful time in this new t mobile location, was given all the device and plan information i need to make My switch from my current provider.
-20 I refuse to ever go back to T-Mobile. I have nothing but trouble from them and customer care since I signed up 6 days ago. Im going back to my previous carrier
One of the friendliest businesses in the Noblesville area! The staff is friendly and informative and always ready to help you with a smile 😄 make sure to ask for Rachid, Sidney or David they’ll make sure to hook you up!
It was awesome
Best store and service Ive ever had hands down thank you Eric!
Stop into the new T-Mobile in Noblesville very impressive and Eric the store manager was very helpful and nice.
Friendly service, very helpful did not try to sell me something I didnt need. I will be doing all my business through this location rather than the other store in the area.
Eric took care of all my needs. Great service!
Really good service and the manager was super helpful and friendly!
The bigger guy in there with the brown hair is awful. He was the only one working when we went and waited almost 45 mins just for him to give us super poor service. Was told he would remove a feature from our account only to find out he never did it. He wouldnt sell me a new phone and told me to go online and do it. Went to the 96th st T-Mobile and they didnt everything this guy wouldnt without any issues.
Very beautiful store awesome helpful staff
Usual good, attentive service.
Amazing service and the manger was super helpful!
Eric is great to work with and super helpful!
Great location with even greater service !
Best crew ever! Highly recommend they are Rockstars!!!!
Ryan was very helpful.
Go see Eric and his team. Thank you all for your help!
Great service, thank you!
Great staff and service!
Awesome experience
Best service in town
Great staff
Good service
Awesome Service!!!