Unbelievable customer service. Everyone in there was so nice. I went to get some documents notarized and the gentleman who did the notary was so professional and wonderful. Thanks again guys.
The employees of the UPS store have always been very helpful and efficient. I give them a thumbs up all the way down the line. Thanks everyone!
Good service at this location. Courteous people.
Darnell helped me with a large order with great customer service. Very helpful over the phone pricing out my options, and then in person completing the project. Very fair pricing and again, great customer service. Thank you all!
Darnell and his staff are awesome on customer service. Safe, clean, efficient and super friendly! Other businesses should take a page out of Darnells playbook- Customers appreciate the safe pandemic protocol!
I went in to this location to do a return from amazon and my amazon app was not working do the return label. so Darnell and his team patiently took the time to help me. they get an A plus for their great customer service. thank you guys
The customer service representative named Ebony was very helpful and very knowledgeable.
I do business here frequently, shipping packages for online shoppers. Well pruced printing with knowledgeable staff who have gone out of their way to help me with my own work.Polite, professional, efficient. Thats how I would describe their work.
Black owned and I love it I run in and out a couple times a month staff is always friendly and smiling
Wow! Id give 100 stars if I could. The gentleman working there this morning (may have been the manager and should be if he isnt) was extremely helpful and knowledgeable. Started my morning in a panic and never expected UPS to be my solution. So glad you have a notary with a great attitude and true customer service skills.
We use this store on a daily to bi-daily basis. The staff is EXCELLENT! Always very helpful and willing to go the extra mile for their clients.We highly recommend using this location for all your shipping and packaging needs.Thank you UPS Store Rivers Ave for all your hard working and service.
Are use the UPS email quite often back where I’m from in Charlotte and they always get my stuff bring it out on time and today I used one near Charleston and I was told basically since they were too busy at a certain time and had missed my email earlier in the day that they were just gets me when they got to me and it wouldn’t be till the next day so basically my priority level was absolutely 00
I have to say that this store is my favorite place to go to. The guys that work there are so friendly, respectful, polite. I can’t say enough about them, I actually don’t mind having to return something they make it that much better. Thanks guys
The owner, Darnell was really helpful. He talked me through my best options for shipping and helped me get the best deal.
Darnell was very helpful in regards to printing educational posters for me. We had to tweak the PDFs to fit the needs of what I wanted, and he was patient and experienced when it came to this. Awesome customer service !!!
Got there in the nick of time before closing to drop off a package. Worked with Conrad who was very helpful and super respectful. Would choose this store as my go-to UPS store in the future.
This is the only ups store I would recommend going to. Theyre friendly fast and efficient. They dont care what you look like. Everybody gets the same equal treatment. Pretty cool place.
Everyone who works in this ups store. Are great people. Love this store3503
Awesome! If I could give it six stars I would. Used this location for Notary, shipping and first time for returning Amazon purchase. I was wondering how would get that mattress from my car to the store as been big and heavy.... (my husband loaded in the car) as soon as I opened the doors of the van employee was right there to help me. Very pleased with this store. Big thank you!
Awesome store, the guy that help us was very pleasant and patience with us, such an excellent attitude. A total professional. He knew everything and knew what to do and not only that but an excellent multi-tasker. Very very very helpful
Amazing customer sevice! Always very helpful!
Excellent customer service!!! Im always very happy going here. They know me there now and every time I walk in the door, they are already going to get my mail and packages for me. Thanks guys! Youre awesome!
Very kind staff and its always a pleasure to visit here.
Professional and courteous staff. All customer service staff members are knowledgeable and willing to assist the moment customers walk in. The store is clean. No complaints, other than international shipping rate prices (which has been directed to corporate).
On Monday April 2, was just inside there and the gentleman that notarized my paperwork for me was great! Will definitely be making this my go to UPS store.
The owner Darnell is the only reason Id ever use UPS again. He is the epitome of stellar customer service.My package said it got delivered to me in VA and then magically sent back to SC to this location because the receiving store failed to inform me of a 5-7 day hold policy when they called to let me know it had arrived and I told them I worked 12 hr shifts for the entirety of them being open, and would get there when I can. Called UPS customer service and was told BY A SUPERVISOR that the package was picked up by the sender once returned to the store even though the tracking info showed no such thing... It was on Darnells shelf. He apologized and worked with me to make arrangements to receive my package, which contains MY CELL PHONE. I HIGHLY recommend him and his store to anyone in need of shipping/receiving.
Attentive staff, I thought they were all occupied when I walked in but one of the guys quickly asked how he could help me and processed my package quickly.
These guys rock! Super helpful and always professional. We use them for all our office needs from shipping to copies to notary. I would HIGHLY recommend them!!
Always great customer service. Friendly staff.
Great customer service! Good to see people who care about their job!
Very fast service. Never disappoints.
They are a great help
Lost a package of mine. Never scanned. Never shipped. Called and they said well its not here . Yea ok I have the receipt from the drop off. Untrustworthy staff
Fast, polite and clean.
Its 30 minutes after the posted open time and the store is still closed.
After driving 10 miles because the site said notary on site the notary wasnt.