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AT&T Store
300 Universal Dr N, North Haven, CT 06473, United States
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AT&T Store
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Do
Review №1

Anthony assisted my wife today with some issues she had as a new customer of AT&T . She shared it was the best experience she has ever had with solving her issues. The knowledge and professionalism he presented was amazing!! You are lucky to have him as an employee!!!

Kr
Review №2

Dalton was extremely helpful. He was super patient. He took extra time to show me how to use my new phone. Great customer service! Best ever at At&T

Ta
Review №3

Tiffany helped me from start to finish. She is excellent at what she does… had a great experience . I would highly recommend you to all.

Ms
Review №4

Anthony always a pleasure having him take care of you. He’s very polite. Always fix the problem other do on my account or phones.

Mi
Review №5

Anthony was AmAzing!! He answered every question I had and solved BOTH my problems!! Very knowledgeable. I will not hesitate to come back if I have any issues. I truly wish more customer service associates were half as helpful and knowledgeable. Thank you Anthony!! :)

La
Review №6

Anthony was phenomenal! He was very attentive and answered all my questions! He was able to provide me with proper education on my phone availability’s! Thank you so much Anthony for your patience and help!

ja
Review №7

Anthony Anthony Anthony has been wonderful each time I visited. The North Haven store in CT. He has guided me to items I was looking for advised how I could get the best purchasing opportunity and told me the simple truth regarding costs. It is nice to leave knowing it was a win win situation

Ka
Review №8

Tiffani is a confident customer service person with intelligent detail regarding all aspects of my upgrade🎃

Ja
Review №9

Tiffani Cancel is amazing! I had a great experience today switching my service to at&t. She was very knowledgeable and gave me great pricing on a new iphone Apple Watch and a tablet. I highly recommend Tiffani as she is definitely a pleasure to work with! Great experience!

El
Review №10

Tony was friendly and funny. We went there to sign up for TV service. We previously had Comcast and were paying way to much. Tony was able to go over all of the benefits and features of our new services. We were paying much more for less channels. We were able to save money and get more channels. After speaking with Tony about everything we knew we would be satisfied with everything. We were especially happy that we would be able to take our sports with us when we are traveling the country because we are huge Yankee fans. Thank you Tony and Lindsay for a great experience.

Jo
Review №11

Tif- was an excellent person and very helpful on helping me get a new phone. Love it thank you Tif.

Ri
Review №12

A very knowledgeable salesperson named Tiffany assisted me and my wife. She gave us a lot of info on the AT&T tv system which we are going to try. Tiffany answered questions, was helpful and non judgmental. She also was able to look into my cell phone bill and made suggestions which we took advantage of.

to
Review №13

Today I came in because I needed a business line I was unsure of which prepaid phone to get.I was helped by a rep and he showed me which phones were offered and unfortunately I didn’t like any. I walked away. I went to T Mobile and after hearing what they offered I wasn’t impressed. I decided after not only having an AT&T account for a long time. I would go back and see what I could get even though I didn’t like the options previously offered. I walked in and Tiffany came over to assist. She was courteous polite and enthused to help me. She not only opened a business account for me she upgraded my phone she was absolutely a pleasure through and through. I would personally ask and recommend her to others. Customer service is extremely important to me and she exceeded my expectations. ( Can I also mention I called customer support on Friday and they weren’t as knowledgeable or helpful after an hour and a half. Just overall appreciative of her. Thanks Tiffany! And AT&T of North Haven

Ma
Review №14

I had a great experience working with Donovan at the North Haven store. He was able to answer all the question I had and it showed how knowledgeable he was about the products. Donovan is a tremendous employee and there needs to be more employees like him!

gi
Review №15

Tiff was very helpful and patient. She took the time to explain all my questions to me carefully. She is definitely one of your good employees

Ju
Review №16

Excellent experience at the AT&T Store today with Lindsay. She was very thorough in explaining my phone plans, options and costs. I am not very tech savvy and usually come away from a discussion about phones, data, etc., even more confused, Lindsay was very patient with all of my questions and extremely helpful.

Ti
Review №17

Tiff was awesome! She was very helpful and made sure I was satisfied with my purchase. Her vibe was great and she understood the assignment!! Fantastic customer service!

Ju
Review №18

Our sales rep, Donovan, made the process of switching companies and picking new phones easy and unbelievably cost effective. His advice and guidance throughout made all 4 of us feel great about our decisions. I am usually so anxious about this stuff, and not messing up your phone is a big deal, but we just answered questions and Donovan did all the work. Great experience; I couldn’t ask for better.

Ch
Review №19

I had to come in and upgrade my phone and to my delight I saw Anthony N. there! He has so much knowledge about ATT and knows exactly how to help a customer. Cant wait to start using my new iPhone that Anthony set up for me from start to finish! Highly recommend.

ch
Review №20

Tiffany was absolutely fantastic she went above and beyond for my family. She is fantastic at her job very efficient and just such a hard worker. We appreciate her kindness and the fact she did her job with a smile. She is amazing

Do
Review №21

Anthony Nazario was our sales rep. He took time to explain the various plans and upgrades. Not being tech savvy, I appreciated that. In the end, I upgraded my iPhone and with applicable discounts even got my monthly bill lowered! Thank you, Anthony for the exceptional customer service!

Sh
Review №22

It was a great time to have Anthony assist me today

Ma
Review №23

I have to say my experience at AT&T was a very positive one. Dalton took the time to address all of my needs and answered all of my questions. He was very professional, kind and knowledgeable. I would definitely recommend Dalton.

sa
Review №24

Anthony is our guy. We have followed him from his first days at AT&T to where he is now. He’s super friendly, personable and knows what he’s talking about product wise. He can break down charges and plans so always walk out feeling like that we GOT IT - he makes sure you get what you need without any issues. We really appreciate him!

Sh
Review №25

Anthony was a very helpful sales associate I give him a rating. 10 of a head great customer service will always come back

Vi
Review №26

Anthony was amazing, he helped me with my phone and made it very easy to get a new plan. I am grateful he was here

Ka
Review №27

Anthony provided excellent customer service changing my phone to AT&T. He discussed options and additional savings if we changed my wifes account as well.

Da
Review №28

Anthony was very helpful. Made the process the adding another line quick and easy, and also helped save money on my monthly bill. I highly recommend!

Re
Review №29

Tony was very helpful and attentive. He was fun to deal with he made the experience very comfortable and enjoyable. Would highly recommend!!

Je
Review №30

Freddie was incredibly helpful and knowledgable. Thank you.

Bi
Review №31

Tiffani helped us out today and she was absolutely fantastic. Her customer service, knowledge and expertise made this a very enjoyable and seamless experience. Highly recommend going to see her if you need help or are getting a new phone!

Mi
Review №32

Thank you Anthony for being so helpful and kind. Service was excellent

Li
Review №33

Anthony was very helpful and had a lot of patience with all the questions I had about transferring phone lines from another account.

Gi
Review №34

Tony was able to help me set up my new phone I lost and set up my new TV service.

Sh
Review №35

Tiffani Cancel was my sales consultant today and my experience with her was nothing short of amazing she’s a really good woman and a excellent sales person extremely helpful was very patient because I was asking a lot of questions I Thank AT&T as a whole for the great service you guys provided me.

Nu
Review №36

I experienced a TNT was Gary said I met a guy named Anthony he was very professional I like the people you got on your phone and I would definitely come back to the stores and I read them at 10 customer service is excellent

Ra
Review №37

Anthony was amazing! He was very knowledgeable and made my experience with switching my service over effortlessly! I will highly recommend him to my family and friends!!

ra
Review №38

Tiffany was extremely helpful get my new phone setup and she explained cost and options. Helped me pick accessories,installed my new SD card and has great personality highly recommend her.

Ke
Review №39

Tony was absolutely phenomenal! A pleasure to work with, personable and so helpful! Everything was quick, painless and I got exactly what I was looking for! Highly recommend!

Ca
Review №40

I entered the North Haven AT&T store and was assisted by Donovan to have my Samsung A10s programmed for me. I have limited tech skill using new phones and have been using a flip phone. He was very professional, patient, and courteous putting me at ease immediately. While practicing some of the basic skills of the phone, he had a relaxed way to assist me despite my errors. He is a definite asset to the AT&T team and this store and I would recommend him to future customers.

Ja
Review №41

Anthony helped me during my visit. He was very friendly and professional. He helped me pick out a new phone, applied the case and protector for me and made sure my phone was good to go. Great experience with him!!

El
Review №42

Tiffany did an awesome 👌 job helping us.. Her customer service skills are good.!!

Ja
Review №43

Anthony was an exceptional help! Really made the process easy would happily come back into the store for that level of service!

BO
Review №44

Where do I start Great service Dalton was the best rep !!!!! He went up and above to help me switch over to At&t he was patient with us getting all the info we needed. I recommend everyone to go to him 5 stars hands down thanks again

Br
Review №45

Dalton was exceptional in assisting me and my girlfriend upgrade our phones today. He was very patient, explained everything thoroughly and made the experience a pleasurable one. I cant say enough great things about the customer service and professionalism. Thank you!

An
Review №46

Delilah and Anthony were excellent! My transfer to AT& T from my old phone company was seamless. They were so helpful and very organized.

Jo
Review №47

After weighing my options into switching from Verizon to another cell phone carrier i happened to walk into att and work with Anthony. At first I had told him I was only just looking for information but after about 30 mins of asking him every question I had and having him not only answer them but go in depth on the plans, benefits and savings to switch over my family and I decided att was the best move for us. Luckily we got Anthony because I can truly say for the first time walking into any store really he made not only me feel comfortable in making a decision, he made the whole process seamless.

Ji
Review №48

We walked in and was immediately greeted by Anthony. He helped us upgrade an iPhone and purchase and iPad. He was super helpful, so pleasant and very knowledgeable. I highly recommend going to this store!

Da
Review №49

Excellent service with Anthony helped me with my iphones, watches & tablet. Everyone super friendly store was excellent

LO
Review №50

Wow! What a great experience! Lindsay and Tiffany are the DYNAMIC DUO!!! They were patient, helpful and so knowledgeable! It was a pleasure from start to finish! Thank you ladies for everything!!!!

Ch
Review №51

Tiff was excellent today with helping us upgrade our plan. Explained everything in detail and very honest about what we were doing.

Li
Review №52

Tiffani at At&t North Haven Branch was awesome.!! She knows her job very well. The best customer service I’ve seen in a long time. Keep up the great work At&t are very luck to have you.Lisa

Ge
Review №53

Thank you Donovan! You are very helpful and knowledgeable. Quick and easy set up!

Su
Review №54

Tiffany was awesome. She gave first rate customer service. I left with all my devices working. Lindsay the store manager was great too. If you need to upgrade or just have questions, they are the ones to go see. Thank you girls for everything.

Ha
Review №55

Tony was funny patient and great. Had issues with my phone and he fixed EVERYTHING

Te
Review №56

Tony did a great job helping me with my iCloud issues.

Ry
Review №57

Anthony was beyond helpful and knowledgeable. I started the Att first net service and had gotten a watch which the process itself with so painless and seamless I’d definitely recommend Anthony to anyone. He throughly explained how the service works, the plan and even the fees I’d see on my first bill. I didn’t leave confused or questioning anything because he went over everything. Glad to come over to Att.

An
Review №58

So I walked into my local AT&T to update my plan. I wasn’t going there for anything else. However, Tiffany helped me out with not only changing my plan, but also upgrading my iPhone. And the best part, she saved me money on my monthly bill. Thank you Tiffany for your assistance today. If you stop by the North Haven, CT store, ask for Tiffany. You will have a great customer experience.

Qu
Review №59

Anthony was great in not only getting me set up with a new phone but with getting us set up with our new TV service which the whole process was Thorough and seamless.

Ra
Review №60

Anthony Work With Me And Gave Me Awsome Service

Ja
Review №61

Anthony was great in getting my TV service all set up and he explained everything perfectly. I definitely be back to see him.

Ch
Review №62

Donovan was awesome. Offered great suggestions and explained everything to me in a way that made sense. Thanks, Donovan!Went back to the store and requested Donovan. He crushed it again! He remembered what I wanted from my first visit and made it a smooth experience.Ask for Donovan!

Lu
Review №63

Tony was helpful setting up mine and my sisters phones

TY
Review №64

Tiffani at the AT&T store in North Haven was amazing. She made the process of getting a new phone adding a new line and getting accessories very painless. Great job Tiffani. Thank you for all your help.

Ri
Review №65

Tony was helpful helping me go from a basic flip to my new phone

Iv
Review №66

We just switched over from Verizon wireless and walked into the North Haven,CT store and were helped by Anthony. It was a great experience he was super helpful. We even switched our phone service and our cable service. He dealt with all of our questions and was super professional and trust me my husband had many questions. He is an amazing addition to your store.

Ra
Review №67

The store was clean and I was handled efficiently. However, I distinctly told the salesman that I wanted to pay for my phone in full, but when he took my credit card he only charged it for the tax, and instead put me on the monthly payment plan.

Ma
Review №68

Jeremy is the sweetest young thing you ever did see. He got me a nice new charger for my phone and gave some awesome information on TV bundles! Planning to stop back by to get the awesome deals on AT&T TV! Thank you team North Haven!

Ji
Review №69

Tiffany is by far the best sales person Ive ever dealt with by far XOXO ❤ 1000 times thank u so very MUCH

Ro
Review №70

Home-boy Anthony hooked me up! He was nice and very quick!! Wow Im happy🙌🏾

Ol
Review №71

This is the 4th phone our family has purchased at this store! I always work with Dalton and he is so accommodating to my families cellular needs. We actually look forward to the upgrade process. Very happy with his recommendation of the iPhone 12 Pro Max. Thanks Dalton!!

jo
Review №72

Delilah from att in north haven ct was very, professional polite and very informative . which was a phone transfer. She waited to make sure it finished before she went for her lunch break.i will b coming back gpr any other problems or questions 5star service.ty agin

Je
Review №73

Tony was very helpful! Saved us lots of money adding a line to our plan!

Je
Review №74

Tiffany was incredibly helpful, competent, and patient. She made sure we had the right plan, set everything up for me and really cared that everything was set up correctly on my new phone and that I was signing up for the plan that best fit my needs. She troubleshot SO many issues for me and made the experience so easy for me. I didn’t feel rushed at all, pressured into anything, and the store itself is clean and spacious. Highly recommend this location and especially working with Tiffany!

Je
Review №75

I have been an AT&T customer for a long time- not always happy with them but not unhappy enough to change. My phone broke and I didn’t want the hassle of sending it out or getting a refurbished one sent to me. I stopped into the north haven AT&T on a whim not expecting much but needing something and was so pleasantly surprised!I was lucky enough to meet Tiffany, who was attentive as soon as I walked in the door. She was able to get me not only one but two new phones without paying more then my current bill! There was no hassling or pressure which is always so appreciated! Tiffany set up all my information, assisted me in backing up all myInformation and transferring it to my new phone, and even placed all my protective phone accessories on my new device! (Which I totally can’t do, lol)Tiffany was so down to earth, easy to talk to, and actually listened to my requests, making my experience truly an enjoyable one!! If anyone needs help navigating through phone companies or services I highly recommend Tiffany and the staff of the North Haven AT&T branch.

Ma
Review №76

Tiffani is an amazing sales representative. She knew exactly what I needed and made the entire process so smooth and easy. Its an amazing feeling to do business with someone that knows what she is talking about and makes it her #1 priority to look out for the customers best interest. Definitely will come back and recommend everyone to see her. She makes it worth it and we appreciate it. Thank you Tiffani, AT&T needs more reps like you!!!

Mr
Review №77

Donovan was the best, he was very patient and very professional i appreciate his work at Att. Thank you Donavan!

Li
Review №78

Dalton was great! Helped me out with a complicated issue, and fixed all the errors the people on the phone customer service line had gotten me mixed up in!

Wi
Review №79

Absolutely love this store!! I can’t thank their employees enough, especially Dalton for making the process of getting myself a new iPhone so easy and fast!! There’s a reason I am an AT&T customer to this day and it’s because of wonderful employees like him!!

Je
Review №80

Had a great experience working with Freddie. Love North Haven AT&T

Do
Review №81

Tiffani was amazing she help me with everything that I needed today with getting my step kids new phones I will always look forward to coming to this AT&T because she shows the real definition of great customer service skills

Da
Review №82

Tony was helpful friendly in setting up my tablet and Anthony was quick in getting my phone activated and set up

Sa
Review №83

I came into AT&T looking to switch over from Verizon. The sales rep Tiffani was so helpful and gave me an exact breakdown of what my bill would look like. I appreciate a rep whos knowledgeable in her line of work and makes sure the customer always is taken care of. I had such a positive experience with her that I will be recommending AT&T of North Haven to all of my friends and family. If you’re looking to stop in one day, definitely ask for Tiffani. She’s the best!

La
Review №84

Tony helped me out today and did an amazing job getting everything I needed for my daughters birthday. Couldnt have been a more amazing experience. Thank you very much!

Ju
Review №85

I met with Tif today - she was amazing! Knowledgeable, pleasant and solved all my problems.Thank you Tif!!!

Da
Review №86

Tony was helpful helping me port over Trac phone

Ro
Review №87

Went to North Haven store today and Anthony helped me with my phone. I had issues with it. It was under warranty and I got the new one and he transferred all the info over for me. Freddy helped me the day before too. Great guys. I recommend them.

Ca
Review №88

Anthony was patient and very helpful. Honestly this was one of if not the best experiences I had in an AT&T store. As I sat in the store and looked around it didn’t surprise me as to why Anthony was very helpful because his manager Kevin was just as helpful and caring to each person that walked through those doors. When the sales people were all tied up the manager immediately acknowledged each person that came in walking up to them asking what brought them in and put them on the wait list. It’s an experience like I had with Anthony and also from what I saw out Kevin/his staff that will have me always go to North haven.

Bi
Review №89

My sales person Dalton was very helpful with switching me from android to iPhone. Best move I made! Such patients he had with me.

Th
Review №90

Tiffani is the only reason I shop at the North Haven location. Her knowledge and expertise of products and services is impeccable. I highly recommend working with her. She is incredible!

Ay
Review №91

Anthony was great, thank you for your help!

De
Review №92

Tony and Lindsay did great at helping me! There the best.

Ba
Review №93

Tony was helpful setting up our new Streaming service

Ro
Review №94

Anthony is the go to guy...He has been my wireless guy for a few years now. His Customer service is awesome he is very thorough. He is like family at this point. I am very comfortable sending family or friends to see him. I even shared positive stories with customers he is working with. Entire staff in the North Haven was friendly Super. Managers Kevin and Lindsay were great. Store is clean and well run. If you are in the market for a phone or other services go see Anthony he will treat you like family...

Pa
Review №95

Great staff!Excellent service!

Ro
Review №96

Tony was helpful fixing my new phone that was sent to me.

La
Review №97

Went to the North Haven AT&T store after a bad experience elsewhere. Anthony took care of everything for me and provided the BEST service. Check them out!

Vi
Review №98

Dalton was of great help! Such an enjoyable & easy experience. Very professional!

Am
Review №99

Tiffany was a huge help! I have been having issues with my upgrade since November and no one could seem to take care of the issue. She took the time to look into the problem and the upgrade went through. She is very quick, efficient, friendly, and made this experience great!

Ca
Review №100

Tony and Lindsay did a excellent job today! Best at&t store!

Information
14 Photos
100 Comments
4.6 Rating
  • Address:300 Universal Dr N, North Haven, CT 06473, United States
  • Site:https://att.com/stores/connecticut/north-haven/81553
  • Phone:+1 203-985-0486
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:Closed
  • Saturday:8AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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