Great customer service & extremely helpful from the start, answering all my questions down to the financing process. Great family ran business & good positive vibes from the first time my family walked through the door, to today where they walked us to our vehicle with a brand new computer tower & monitor! Highly recommend this one stop shop for computer needs/repairs. I will definitely be back for future purchases!Have a GREAT DAY to all who read this!Peace & Love
Very good customer service. He explained the financing terms and was very patient . They have a variety of products...
I showed computer annex before,even had computer repaired,bought my mother a tablet it was no longer under warranty,took it over there for repair he told me they could not fix the problem,i need to buy another,the old only a year old,so I took it home and after 2 hrs I fixed it,and Im not a repair man,I shop where I can trust what people say good buy computer annex usa
Do not buy from them they will sell you damaged used computers under “Refurbished”. I tried taking the computer in for a warranty repair only to be told I need to pay out of pocket for the service. Please save your money and but from a reputable merchant not these scammers. One more thing the prices on these machines are way above what they’re selling for on the market. If you’re in the business of getting ripped of then by all means go ahead if not then stay away from Computer Annex USA. There’s nothing American about this business.
I bought 4computers from them. One of them with in 2 week I see it has a battery problem. I go back to tell them and the brother Josh wants to fight. What happen to help your customers. The dam battery went from 100% to 0% with in 15 minutes of the laptop doing nothing. You cant say thats not a lemon do your job help your customers
If I could give a minus star I would. They stole my money to diagnose my Mac it’s dec4 n should of been done nov21 n no phone call. He said he did work on it but tech hadn’t found the problem. What am I to do argue with him. Customer satisfaction was not meet he should of refunded my $40. Stay away from here...terrible business!!
Very nice and extremely helpful I definitely will be back. Great quality Customer service highly recommend.
Me and my business partners came in looking for a mac lap top and with their great deals, quick no credit check, I was able to get a $1600 in-store credit from Mr Bede, and Ada and Zack. We left with a great Mac PRO, 50 TV and an IPhone 6s. Great deals tell them I sent you 🤝.
Dan helped me and this is the best store ever! Have the best financing options. They also have the best deals on any electronics. Ask for Dan!
Absolutely fantastic service and great products. They went above and beyond to make sure that I was able to get what I came into the store for. If I could give them 10 stars I totally would. Will be going back for any electronics or even repairs that I need in the future and will recommend to everyone that I know. Thank you guys!
The owner here helped me out so much buying a new macbook. Thank you again. I cant be more thankfully to get a brand new computer that is exactly how I wanted it built! Thank you so much Computer Annex USA! Go buy from this store! Amazing people, amazing products!
Very friendly, helpful, patient and their service was on point. They will work with you to make sure you get what you need.Please support the small fish/companies. I Reccommend 111%
I had a great experience. The owners are amazing and they are very knowledgeable of what they are selling!!!! Awesome customer service!I bought a new Mac book pro and totally love it!!!!Definitely recommend and will be back here!
I have been going to Computer Annex USA for several years and I have not had a bad experience with them. They are very helpful and their prices are Great!!!. I recently purchased two systems from them and they went the extra mile and gave me a great deal. I had to go back to them because one of the systems was missing a cord and they apologized and got me one immediately, no questions asked. Great Customer Service.
Great deals, good customer service. They offer different options on computers, parts and repairs. They take the time to ask what you look for and give you a couple of options. Very friendly staff.
From the moment I called to get directions to the shop, I knew this place was professional. I went in to buy an IPhone and from the moment I walked in and greeted by Jesus, their technician, I knew I was sold! I got to meet the lady who answered the phone and she was as pleasant in person as over the phone. Jesus was very helpful, his customer services skill were outstanding and truly knowledgeable. I am actually writing this review from my new phone and it works perfectly. I highly recommend this business and most certainly I will be doing more business with them.Thank you, Jesus and Computer Annex!
Demi & Bede gave me the best experience I have had in a long time. They were very nice, professional, and let me take my time to shop for what I wanted. I also received an incredible deal! Thank you both for my experience!
Very knowledgeable people, helpful and honest. I have purchased a number of systems and parts from them and sent them many other persons and never had anything but great service. Prices are as good as you will find and they have a lot of inventory in stock. Both sales and service are highly recommended.I am a computer engineer for over 40 years and will give them all my business.Bill
Great experience overall! Staff was nice, helpful and made sure that I walked away happy and satisfied. I recommend to anybody even slightly interested to stop by and check this place out.- 1/29/2020 Update!Place is awesome, everybody here is awesome. Payed off my MacBook within 3 months and my credit went up significantly. Came back and my limit went up by almost $1000. Got a nice IMac and IPad and walked out spending way less than I anticipated. I definitely recommend this place. Easy approval process and definitely worth checking out at the least
I came here with no money and just to check out some computers. i applied for credit and i got approved and was able to take home an iMac that i was interested in and they even gave me a discount. I thought it was cool that there was no money down and got to take home a mac just like that. The next day i came back to get an rams upgrade on the mac to make it faster and they gave me more then 50% discount on it and they installed it for free. You cant get that anywhere else. I recommend this place for you guys to check out. The staff was great and very helpful. Definitely going to buy more things from this place.
The establishment and staff is amazingly nice, thank you so much to Bede for assisting me and my mother for the MacBook Pro!! It works amazing and i couldn’t have been more excited and content with our purchase :^)I highly recommend this place to anyone looking for high quality products and that are looking to save a few bucks!!
I have been a customer of Computer Annex for about 10 years. I am very pleased with all the products I have purchased there. If I experienced any problems or had questions, it was handled in a very efficient timeframe. The owners and workers are great people and very knowledgeable and personable. I will continue to do business there and would recommend to anybody.
The owners are awesome and I will continue to buy all my apple products from them. I have now bought 2 mac books pros, 12.9 pro iPad and key board along with 8+ iPhone. I am 100% happy ..
Rip off don’t recommend
The staff was really helpful. Decent prices. I will be going back for more purchases.
IM FULL WARNING YOU GUYS NOW!!! SCAMMERS!!! I PURCHASED A COMPUTER 2 DAYS BEFORE CHRISTMAS 2019 LAST MONTH,AND I BOUGHT A SEALED MACBOOK FOR MY WIFE, IT WAS BROKEN DIDNT CHARGE AND FREEZES,THEY WILL NOT RETURN OR EXCHANGE FOR A NEW ONE!!! RIP OFFS
My experience with the owner was great. He was kind and very helpful. I would recommend this place to my friends and family.
Good prices, lots of knowledge and great customer service. Bede was very helpful and Demi was very kind. Will return to make purchases in the future.
This needs to be removed from google the place is broken down, there is nothing in this location, just a broken down building which they are renting for other business
They sold me a macbook and couldnt find the box for it.... They wouldnt give me my money back when i wanted to return the MacBook.... Dont go here
Great place 👌 they attended us quickly . And efficiently.we are for sure coming back.
I shopped at computer annex and was very pleased with the service. I also love my used Dell computer no issues or problems and I had it for a year now and Im ready to go back there and up grade. Being a previous business owner I have read reviews posted and understand the competition has nothing better to do then post bad reviews. Some people have nothing better to do.
Very nice store the owner very friendly and will work with you and the wife has a kind spirit always nice to do business with kind hearted people.ask what time you close and he responded when the last person leaves I like that good people !!!!
I literally took my phone there in the afternoon and the guy had it fixed by 2!! everyone was super helpful, kind and their pricing was cheap. Thank you thank you. I definitely recommend this place.
In the last few years, I’ve purchased 3 iPads and two MacBooks. Excellent service from all angles! Mr Bede and Ms Debbie will make sure your purchasing experience will be nothing less than Grade A satisfaction!
Well, obviously, theyre in business for some reason. Perhaps its due to the perfectly good computer tower I purchased there. Fortunately for me, Im no stranger to computers and I know how to purchase them. I would suggest that lack of knowledge is the main reason for the rest of these bad reviews.The employees were perfectly fine and welcoming to us. They hooked up the tower for a demo, no problem. The tower works perfectly because I purchased the correct configuration, not just the cheapest device.I DO recommend this computer store and I WILL be returning.
I am a IT professional but we do not deal in computer Hardware.To fill this gap for our customers we have used Computer Annex USA for at least 7 years now.They are very knowledgeable in all areas for computer hardware and accessories.They have provided any special network configurations for us when needed.Lets face it sometimes there are problems with hardware and or compatibility and they have always been fast and efficient is helping us resolving those issues.We will continue to use their services for a long time.
Fantastic service! Black owned! Great prices and products! And I love my new electronics! Thanks again!
A GREAT place to shop for all of your computer needs. The staff was very friendly, helpful and knowledgeable. I will be back and I highly recommend this place.
This place always have great service. Just purchased my 3rd phone here And been satisfied every time.
Friendly service knowledge employees and above all great price.
Very friendly and pleasurable business people to do business with and will definitely be doing business in the near future again.
Great and friendly customer service. Store owner was very knowledgeable with Apple computers and good deals.
The service was fast, easy, straight forward. Younan is a nice man who addressed my needs as soon as I walked into the store, stated the price for labor & tech repair. Communicated with me quickly as possible when the laptop part was in store. Fast repair and good price.
Demi and Bede were super helpful and kind, they answered all our questions. Great prices
Computer Annex USA is the BEST family owned computer store myhusband and I ever been to. Lord please continue to BLESS this business and the couple who own the store.
This place is GREAT for my one spot stop for my android and iPhone needs. Bede & Demi are very down to earth people thank you for ALL you do.
Excellent prices, great customer service and great selection of phones!
I brought my laptop here twice! One time was to fix a broken mouse pad the other was an actual software problem. both times APPLE was trying to charge me a fortune! And they fixed it so fast for a super super reasonable price I saved a lot! The second time I was on the phone with Apple support trying to solve the problem for and hour and a half.. walked in and he fixed it in 10 MINUTES! I recommend!!!
As a retired computer engineer I can say that the owner is a very qualified person who sells good products at fair prices. I have purchased from them for myself and for friends over many years and has always gotten what I needed with no problems.
Wonderful service & amazing customer service!! Jesus & Jonah were beyond helpful & answered all pertinent questions & concerns regarding my purchase. I will definitely recommend Computer Annex USA in Ontario to all my family & friends!!
Great service. Friendly people greatly recommended this place to anyone looking for computers or laptops and even phones!!
Awesome service. Provided more than I expected.
My sister always brings her laptop here, so i brought my iphone here (that i swam with) and they gave me a great price for great service. Apple was trying to charge me 350 just to send my phone in to see what was wrong with it (not even the repairs).. And they charged me like 30 for the diagnostics test. Great place! I definitely recomend
I live in West Covina and I went to Ontario to shop at computer annex and was very pleased withthe services. They are very helpful and their prices are Great.I dont regret the long drive because their prices and services were awesome.
Absolutely best computer phone company I’ve ever been to.. recommend to everyone
Very good people will definitly téll all my Friends to stop by of there in need of a good computer or just a friendly conversation Bede & Demi are the best
Really good owners and customer service. there products are great. Ill be returning for sure.
Very professional store. The customer service is great! Go see Bede for an awesome deal.
Awesome place. Great service and easy finance. Will come again.
Very nice people helped me get a laptop for production with only 30$ down and small payments every month I reccomend this place if you need a computer or even to get a computer fixed this is the place to go
Friendly service, very kind, helped me get financed and leave home with exactly what I wanted. Would definitely recommend.
This place is amazing. i went in yesterday to get my knew mac book pro great service polite people definitely going back for my desktop.
I got a mac book pro and a iphone from this place is very great and reasonable on prices on there items and will work with you guarteed they great place have no problems here and good warrantys as well !
Great severice from Great Staff very helpful with any and all computer needs..Great for someone working on there 1st computer as they even have payment options..i could not be happier..Thank you @Computer Annex
I up graded to an iPhone 5s they hooked me up for cheap 129.00 out the door quick and easy very friendly. And even gave me a case for free which was pretty cool and a charger for 10 bucks. All in all I had a very good experience and i will be back for all my cell fone needs. And the lady who helped me was pretty...shhh dont tell her
Very good, helpful and knowledgeable in the computer field. Smooth transactions and friendly
Friendly service and fast...came in for a iPhone 5 got it and left less then 2 mins...i would come back if I want a cheap phone that work and also you get a 30 day warranty...
I went in today to get my screen fix on my iPhone they were friendly fast and had great service fix my phone under 20 mins and knew exactly what was wrong with my phone I give the 👍👍
The staff was very welcoming and helpful, sold me exactly what I wanted and didnt try to change my mind once. Told me I could upgrade if I needed to. I was in and out in no time at all
I am pleased to write a review for such a great family business. I have purchased an iPhone and MacBook Air from this computer store and I have always received excellent customer service. The owners of the establishment Mr. Bede and Mrs. Demi go out of their way to meet the needs of the customer. Everyone is on a first name basis and it really feels like family. I have visited other computer stores but, I feel that these stores are only concentrated on selling a high price item that I may not need. This is not so at Computer Annex they explain the product and based upon your needs will suggest the best choice.They also repair equipment and are very knowledgeable as it relates to hardware and software. If you want quality service with a personal touch and genuine concern for your satisfaction with the product these are the people to go see.They have a stellar reputation and are well established in the community. They have been in business for 20 years they must be doing something right otherwise, they would not still be in business.If you are looking for quality customer service, up to date equipment, and knowledgable people go to COMPUTER ANNEX IN ONTARIO CA......
Great place vary knowledgeable and friendly will come back again
Awesome service very patient and very friendly.
Nice and helpful kept the store open extra for me and my girlfriend 👍🏼
Best place to go are very helpful and best customer service. They will help you get a phone no matter your budget.
Looked for a bracket and hard drive for my dell. No success at best buy walmart and several other local shops. Computer annex presented not just one option but three. Thanks for not having me velcro my hard rive to the chassis.
This place has a lot of good deals. Very helpful people.
Fair price and they actually answer all questions. Really try and will meet all your needs . Th8s is the go to place!
They are very serious about their no bag in the retail area policy. I asked if they had any core i5 desktops and even though the sales guy (owner?) was escorting me, he wanted my bag left unattended next to some other customers. Uh, no thanks, I left.
Best place ever Customer service is amazing Really nice people
Great place walked out with a iMac and Mac book under $1300 easy financing great quality thanks again guys highly recommend
My laptop died and I was able to get a Toshiba with the screen that flips around for a great price and the gentlemen that helped me was very knowledgeable. It doesnt look like much from the outside but it had a lot of things to choose from.
HEY JUST SHOPPED JUNE 3 2014 AT COMPUTER ANNEX AMAZING EXPERIENCE LOVE IT FAST RESPECTABLE CUSTOMER GREAT STORE D.SMITH
I bought an apple mac laptop costing $1200 from this company and from day one l started to have problems with it.The graphics card according to the owner was defective and promised to replace it but he didnt. I demanded another laptop to replace it and refused .Please dont buy from this company. I just filed a lawsuit against him to recover my money back.PLEASE DONT BUY FROM HIM
Great service. Fast and easy to work with.
Good Jose was awesome and help quick and got me a phone that was right on the money thank you
I was there on saturday may 3 2014 and purchased a nice gateway tower and table top for a great price. The staff was excellent and i will be a repeat customer i recommend that if your looking for a computer new or used go there first you will be happy thanks rob shupe
I went to get a phone yesterday and got a great deal on a Samsung galaxy s4. I also decided to get a Samsung tablet because they had a great deal also. I recommend this place, great deals and they have financing available...this will be my go to store in the future....Gracias Jesus, for the good deal...
I have purchased 3 used iPhones from Computer Annex in the last 3 years and they are still working !!!The shop is small but the customer service and prices are The Best!!!!!!
Amazing service lovely people 🙏👍
Jesús is very friendly...make sure you talk to him. Calm and very honest! So ooooooh much selection!!! Effecient and great customer service.
Great place to purchase reasonably priced refurbished Androids and iPhones.
Computer Annex is a treatable Computer Shop i will recommend this shop to all my friends whos having any problem with their computer or smart phone and they have them for sale too
They will charge you for a job they will do half way. The staff is rude as f***. They have no sense of servicing. They treat you like you over there asking for a favor. The work was not done on time and yet they had a big mouth about it..hate this place
Put a $100 cash deposit down on a refurbished IPad Air. They told me they just got it in and to come back Saturday. I show up only to be told they sold it the day before. What a bunch of dumb asses! I was prepared to build a new computer and Buy the parts there now I will go to Frys or Amazon. Stay away not to be trusted. Scam artists!
This place is garbabe. They sell used junk at marked up prices and take advantage of people with little money or knowledge. The owner charges based on the money he needs at the time. Hes a dirt bag whos already had businesses shutdown by the federal tax board, sued and had an injunction put aginast him by microsft for using pirated software (which they still use) (case 5:13-cv-01271). You dont get a deal here, you get what you pay for.
I have been a customer since windows 98 LOL. I bought my first desk top here and i was a very happy camper. Every time i NEED something the computer annex is where i go first. I have never been disappointed with the annex. ever! The service is friendly and helpful. I just bought another pc a few weeks ago. It took a while to write this but i had to tweek my computer for my other stuff till i got it the way i like it. I even fixed my pc that broke down on me,. power surge killed my drive. I dont need the geek squad for my computer needs. Just like the Terminator ( Ill be bock) ;-)
Good place to buy any electronics!!
Went in on July 12, 2016 for a iphone 5s. Jesus helped me and dont let the building discourage you. This place is awesome. I walked out with basically a brand new iphone 5s. This thing is so clean. He also set me up so I wouldnt have to go to cricket for a new sim card. I definitely recommend this place. Thanks jesus!