Everyone was extremely helpful in helping us find a perfect fridge and washer/dryer. We love our appliances! We’ve already started recommending them to friends and family. 100% better than buying out of big stores like RcWilley and Best Buy and over spending. Recommend to anyone and everyone!
We researched fridges for months and we knew what we wanted. Jesse was awesome at helping us find exactly what we wanted in such great shape! You wouldn’t even know it has any damage! We are so happy and we found this place and will definitely recommend it to others!!
Purchased a new home for us that needed all new appliances. Went to The Appliance Outlet to see if we could find a set without spending an arm and a leg.We found a Maytag range and Maytag dishwasher that were both in really great shape. We received a great deal on both appliances AND he offered to deliver the pair that same evening when the store closed. He kept in contact with me when he was leaving and how long it would take to get to my house. They also told us that they would call us when any of their locations would receive a Maytag refrigerator to see if we would want it with the set. Not thinking anything would ever go past this day once they delivered the other two appliances. However, I was wrong. About a month later, I received a call letting us know that they found a Maytag fridge and asked if we were interested. By this time, we had already completed our set, but I was in complete shock that they called to let me know.This Orem store is AMAZING and very helpful into what we were looking for and sizes. They will definitely be the store we go to first in the future.Thank you again for being AWESOME people!!!
Were so happy we decided to buy a new washing machine from The Appliance Outlet! Jesse happened to have the same model we were considering elsewhere, so it was easy to compare. We saved 20% off the clearance price at the big box store, for a brand new machine with no defects. Jesse was personable and knowledgeable, and was able to deliver and set up the washer the next day. An A+ experience!
We had a great experience buying our new fridge here. We had a budget for what we could get and Jessie was able to help us get a fridge that fit out needs within that budget. He is very nice and we were able to work out same date delivery with him, so I didn’t have to go rent a truck. I’d recommend this shop to anybody
Had nothing but a great experience with The Appliance Outlet team. They helped us get a great refrigerator at a killer price. Our fridge was stored at the store until our home was built. Very accommodating!
5 stars for sure! I had the best experience here. I was searching for a specific oven, and Jesse found it for me! I was so impressed, he was very kind and very helpful. The prices are reasonable, and he even included delivery and very professional install. Appliance outlet, Orem, I am so happy with my purchase and I’ll be back for more.
Great experience with Jesse and team. Knowledgeable, flexible, fast and inexpensive. Very happy to purchase with them and support a local business. Delivery was a breeze, and they knew what they were doing.
I lost a bolt when installing a microwave. I looked everywhere for one. Finally thr appliance outlet had one that fit perfect. Great customer service, even when I didnt buy my appliance from them.
Awesome! Couldnt be happier! Jesse was fantastic. He was knowledgeable, friendly and helpful. Great prices, exceptional service. We bought a nice retro mini-fridge for our school teacher daughters classroom. When Jesse found out what it was for he graciously delivered it to her school for free! We will definitely be going back to the Appliance Outlet in Orem next time we need an appliance. Thanks, Jesse!
Jesse was awesome. My wanted a quality dishwasher that was a little more than what I wanted to spend. Jesse overheard our conversation and made me an offer I couldn’t refuse and made my wife happy as well. She got the dishwasher she wanted and I got the price I wanted. Jesse made it work for us and he will make it work for you ... check him out before you spend more than you need to.
Great place to buy your appliance needs! Jessie goes above and beyond and will work with you on what fridge, microwave or appliance you will need in your home! Also he has one of the lowest priced appliance inventory we have seen including big box stores!Recommend going to the Orem store and find out for yourself!
The business is small and sweet. They have well-priced appliances, a decent selection, and they can also do delivery, replacement and installation if youre willing to pay extra. Just be vigilant trying to find the place, it is a bit hidden.
Went there on memorial day weekend about closing time and they were more then happy to help us, we were looking for a specific washer and he contacted west valley store and picked it up from there, then delivered to our house and install it, they have an excellent customer service . We will come back for sure thanks for all you guys did :)).
We needed a new washer and dryer for our business, I hit up Jesse and he had some in the store for me and even offered to deliver it the very same night, although I wasnt available that day, but we made arrangements for the following day, he came and set everything up for us and took away the old washer and dryer. It couldnt have gone more smooth, thank you Jesse !!! would recommend him to everyone.
I cannot say enough good things about Jesse in Orem. He closed a little late, so we werent rushed in making our decision; and he even delivered to us the following day, later than normal. He took all the proper precautions with Covid-19, and with our house so as to not damage anything.Overall, it was a wonderful experience. I would highly recommend the Orem location, to anyone. And make sure you ask for Jesse, the guy is a professional.Thank you Jesse, for all your help.
After going to 5 stores in a day, finally found exactly the fridge I wanted for hundreds less than elsewhere. Great customer service! He even helped load it into our truck. Highly recommend!
The Appliance Outlet made buying a fridge for my new home easy, and kept me in budget. I saved $300 by buying a new fridge with a few minor blemishes, most of which are now covered by our magnet collection. We also had the Appliance Outlet deliver and install out fridge. The process was quick and simple. If a few blemishes arent going to bother you, I would recommend checking their stock before going anywhere else.
This place was fantastic! Both Jesse and the other sales woman were so friendly and helpful. Coming in as new homeowners we needed three appliances. They did not have what we needed in their store so they called their sister store. They texted pictures and helped us buy the appliances from the other store. The next day they were on time for the delivery and installation. They were quick, friendly and clean. I highly recommend this store to any and all in the area!!!
Originally my husband went to another discount appliance store in Orem first. We were simply looking for a garage refrigerator. The customer service was awful and they told us we had to put a mask on or show a vaccination card. Mind you mandates are over. All 3 of us turned around and walked out and they chirped something rude at us as we walked out. So we ended up finding the APPLIANCE OUTLET and Jesse was awesome! Walked in. Jesse didn’t hound us on our choice of not wearing a mask. As a matter of fact not a word about it. We ended up finding a refrigerator there. I think the purchase there was due to his great customer service and supporting local. Thanks for not judging us Jesse!
Excellent place to shop, the attention is incredible and the installation service is the best. I will come back and keep buying
This place is awesome! Our dryer broke and we were desperate. We found a dryer much less than Home Depot and they went above and beyond to deliver it that evening. I have recommended this place to all my friends and family in the area.
These people are great. They care about the customer. They are not pushy and they are knowledgeable. The delivery is what I would call white glove. Checking all areas for clearance and making sure nothing is damaged. The products they sell are scratch and dents but they are in perfect working condition and have the full manufacture warranty. Plus their 60 day satisfaction guarantee adds additional peace of mind. Save hundreds of dollars and visit this place before you buy anywhere else. Added bonus. They delivered the refrigerator the same day we bought it. Great service!
We have purchased from The Appliance Outlet twice now and every time I am blown away at the cutomer service. Even when we had an issue with one of our fridges, they came right out after hours and fixed it! Plus the prices are hard to beat! Favorite appliance store hands down!
Great customer service! Helpful non pushy staff. Very knowledgeable of appliances they sale. Dont pay Big Box store prices.
Fantastic customer service and great prices!
A great appliance store. Very good customer support. I wanted a dishwasher and had a set budget, and the sales guy made it all work.
Appliance Outlet has the best customer service!! Not only did they bend over backwards to help me find the appliance I needed, but they also worked with their other locations to make it easier/more convenient to pick it up. Once I got the washing machine installed at home, I ran into a minor hiccup. Their employees were incredibly responsive and helpful in getting the problem fixed. Definitely will be using them for any future appliance needs!
I went to buy a microwave over the range last week and he showed me like 6 different brands and he had a really nice maytag stainless steel brand new with no scratches or dentsHe even gave a good warranty on itSuper nice guy very kind and respectfulMy wife is very pleased with this nice maytag microwaveThank you JesseeBest appliance store in utah County
Roco, Jesse, and the rest of TAO team make it a no-brainer to shop locally instead of the big-box stores! They offer fantastic customer service, great communication, and stress the details to make sure their customers are taken care of. We H.I.G.H.L.Y recommend them. Well be back for the rest of our appliance needs!
The best part of dealing with Appliance Outlet was when they delivered our refrigerator the door into the apartment was only 30 inches wide so they had to take the doors off the old refrigerator to get it out and then they had to take the doors off the new refrigerator to get it in. They did that extra work without hesitating or complaining. I offered them a tip which they immediately refused. I really appreciate their expertise and great attitude. I gladly give them five stars..
The staff was excellent and it was one place to go to find appliances that were scratch/dent/open box. Instead of running to different stores to find them. I like saving money and have no problems with scratch and dent appliances.
We did a remodel on our kitchen and had been able to find all of our appliance over time in scratch and dent/ floor model places except a gas cooktop. I just wish I would have found this place earlier to get all my stuff! They had a great selection of appliances at great prices! I finally found this gas cooktop here at an amazing price. It was going for double at a nearby appliance store for the exact same model! Staff was kind, patient, helpful, and professional! If I could give it 11 stars, I would. I highly recommend The Appliance Outlet to anyone looking for great appliances for great prices with great service. Thanks for everything!
1000% glad I went in...was on my to do list thought was gonna take forever but, was in and out in no time... Saleman knew so much and able to answers questions and went above and beyond to help with dishwasher... will be in again wheni its time to get fridge.
I highly recommend this business. I went in looking for a cheap aka affordable fridge, and found one I loved. They were so helpful, and after a 9 hour work day coming home to a broken fridge :( filled with food mind you, it was nice to have it delivered no later than 2 hours after I bought it. IF youre looking for a used appliance place this is your best bet!!!!! so thankful for their amazing service, and support.
We needed a fridge for our new home and everywhere we looked they were weeks out with the current demand for appliances. I happened to find the Appliance Outlet by chance, and I am SO glad! They had great options in the store and I was able to walk in and immediately purchase a new fridge for same day delivery. I am very impressed with this new location and the employees. The discount was great and we will definitely be going back in the future for other appliances. Good work, guys!
All appliances are nicely organized, and are new - except for the dents in them. The staff lady was very helpful by measuring the appliance for me. She was fairly educated with what they had in stock.
Our experience with the Appliance Outlet was amazing! They were so accommodating to our needs and patient with us when we had a switch-up to our time-frame of having them hold our appliance. They are so kind, considerate, knowledgable and went the extra mile to serve us. Thank you for your help and for providing us with a reasonably-priced, good-quality refrigerator.
Great customer service, helpful staff and really good prices. I would ABSOLUTELY recommend these guys if you’re looking for new appliances and don’t care about very minor cosmetic issues. Could not be happier with my purchase
Honest, trustworthy people and a great fridge! They delivered the same day and were super helpful choosing colors, et!! We will be back for our next appliance for sure!
Really helpful, great price. Super nice and friendly. Great experience and would recommend them to anyone.
My husband and I briefly walked through and it looked nice. We didnt buy anything from there so we cant comment on that. We did however leave our stroller in the parking lot. We had no idea we had left it until the owners came by and dropped it off later that night (the stroller had our mail). Soooo nice of them to go out of their way! Our stroller is big and heavy too! I think that just shows their character so Im sure theyd be great, honest people to work with!
Best customer service/experience in town. Incredible products. We got a full set and totally recommend them.
Clean, very friendly staff. We found what we needed and even got help loading it up. A great place for appliances.
Great place. Very helpful and friendly staff. Good prices
Awesome customer service!!
Unreal customer service. Hands down the best place for appliances in the state.
Hooked us up in a pinch on a Sunday when our refrigerator of a decade failed on us. Nice place and good prices.
Awesome service and staff. Super friendly and knowledgeable.
Very helpful.
Great place.
Amazing appliances for way cheap!!!!!!💚👍
Excellent customer service, they resolve any questions or setbacks in the transaction very quickly.