I highly recommend these folks—friendly and accommodating on the phone. I had to cancel and reschedule several times but they were as nice as could be every time. Serviceman came today, as scheduled and worked until he got my oven working again! Wore his mask without me asking—very important in this crazy time. Will definitely call BEST in the future!

Excellent business. The technician was very knowledgeable and knew exactly what was wrong with my oven. The were very prompt and affordable compared to other services I called. Would highly recommend!

Office manager was rude. Technician was helpful and pleasant.Different story from the office vs from the technician.Oven is still not repaired.Look elsewhere!

Great service. Fixed my problem with a reasonable price

I have a bunch of appliances that started to mess up and act funny before the holidays and we all know how important it is to have your appliances working for holiday dinners. So i gave Best Appliance a call and spoke to the secretary whom was very sweet and was willing to help me in my time of need. Best Appliance sent some of their best people to fix my appliances and now they are working like brand new again. I have to give them 5 stars for their amazing customer service and excellent work ethics. I will most certainly give them a call if a have any other appliance problems. Overall amazing place to do business with.

I called Best Appliance after 2 other companies had come out to work on my stove. After spending a LOT of money and having the other companies come out several times, only to not repair the problem, Best Appliance was able to get the oven up and running the first trip out and for a minimal cost. I will definitely be using them in the future and will recommend them to anyone needed appliance repairs.

They are complete lifesavers!! My dryer was not working when I came back from out of town, they came out very quickly and I was able to catch up on laundry. Very affordable!

Best Appliance came out and worked on our SubZero Freezer. They were fast and friendly. They came out the same day and were very knowledgeable and answered every question I had. I highly recommend them.

I had Best Appliance Service out to my home to work on my Scotsman ice machine. They were prompt and thorough with the repairs. I will recommend this company to others and will definitely use them for future repairs.

Would not recommend. It took over a week to get them out here to look at my dryer. Told me it would be the middle of the next week before part came in and they could fix it....which was fine. Over 2 weeks later have not heard from them nor will they answer the phone.

The serviceman was very prompt in getting here and efficient in repairing my microwave. They also came out very quickly and were very polite! The technician seemed very knowledgable and I would recommend Best Appliance Service to anyone in need of appliance repair!!!

Best Appliance worked on my Viking refrigerator and did a great job. Showed up on time and was very professional and got the job done. Would definitely hire again in the future.

Would not recommend. The receptionist is polite and easy to work with and helpful with scheduling. The first tech who came to our house (to diagnose that Viking range needed a new thermostat) was knowledgeable and pleasant. The tech who came to install the thermostat (who I was later told was the service manager) was not knowledgeable. Read the instruction manual for 30 minutes (for which I had to pay); recommended we not replace the seal on the refrigerator because it was a pain and we should just live with it; and first said he did not bring all his tools to install the garbage disposal. We paid the bill, even though we didnt agree with it. When I called the company to discuss the next morning, the bookkeeper advised me she had already spoken with the tech; he stated he did not spend 30 minutes reading the manual he only studied the thermostat instructions. A 30 minute adjustment to my bill would have made me happy and a repeat customer. Instead, she was aggressive from the time I answered the phone and told me she didnt understand where my anger was coming from.If the guy who came to our house is the service manager, someone should train him in customer service, and the bookkeeper should be trained to diffuse a situation with an unhappy customer rather than arguing about it and calling the customer a liar.

Great service

I took a day off work waiting for my service repair. They never came or called. When I called back and asked for a discount on the travel fee of $80 they had no interest in making it right. They said I should go somewhere else.