I just bought a 2021 Honda TalonX4 Live Valve and I love it! Rick at Moto City was the best salesmen I have ever dealt with in the motorcycle, ATV or auto industry. There was no pressure at all, straightforward about the price in the deal. This was by far the most pleasant buying experience Ive ever had! Dave in service explained everything and even show me some tip and also trails to check out. John the owner and finance man was amazing. Straight forward, no pressure, and legitimately wanted me to walk away with the best deal I could. These guys are amazing and made this a fun experience. They even let me use a trailer to get my new toy home! I will never go to Ride Now again. The customer service isnt the same...
I called the dealership about a motorcycle I wanted .I sent a picture of my super clean trade and they figured out a fair value.Next step was do the financial app online .They reached back out to me with the final price .I then went to the dealer signed the paperwork and was on my way.How easy is that ?Very happy.
This was by far the best experience buying any kind of vehicle I’ve ever had. The customer service there is great they actually know what they’re talking about they’re actually motorcycle riders so it was not only good and fast but it was fun. I called literally in the middle of the afternoon saying I wanted YZ 250 and they put it together for me in an hour and had it ready for me. All in all the whole buying process including them putting it together only took an hour and a half I called at 11 AM they had at me out the door with a brand new bike at 1:30 PM the experience was completely utterly amazing.I used to buy parts and stuff from ride now but I will never go there again not only was it a good buying experience for the bike but it was a great buying experience getting parts they’re friendly they’re knowledgeable and they have a huge inventory in stock.All I have to say is if anyone is looking to buy a bike go to Moto city they’re going to get you on what you want fast and easy I can’t get over how easy they made the experience I just want to let you guys know that this place has forever earned my business!!!!
The best Customer Service All around in Valley.Took 5 minutes to get an reasonable Out The Door price on a Motorcycle.Bike was prepped and ready to go in a very timely manner.Also Check out Moto City You tube reviews. It helped me decide to go to Moto City. If another dealership has a powersports product(ie motorcycle or side by side etc )for an advertised slightly lower price, I would still go to Moto City because of their follow up of great service, parts, knowledge of service bulletins that may be related to your purchase. Great Service
Just picked up the new and very rare 2021 Honda CT125 Trail bike. Yes, it took 9 months to get it, but the team followed through and got it for me. The staff at AZMotocity are great to work with and the purchase process was very easy. Thanks Rick, Bruce and Bob very much appreciate all your efforts! Time to hit the trails!
Always welcome and happy to help. Mainly use the part counter. Always a pleasure to go there.
Just picked up a new 2022 bike from moto city, this is the first time I’ve ever even been to this store and it was the best experience! Rick and John are outstanding guys and the process was super easy, quick, and there was no pressure. Will definitely be back for whatever else I may need.
The dealership is very well displayed with all of their product. It is nice and clean and easy to access from the main road. As soon as my husband and I walked into the dealership I was greeted with a friendly hello and how may I help you. There was no pressure and the sales representative was able to help answer all my questions. My family and I did purchase a TERYX4 S LE and they were willing to deliver it to our home but we had a trailer so we picked it up. John, the manager was very helpful and made the purchasing process very easy. I highly recommend MotoCity and look forward to a long relationship.
From the moment I walked in the crew was amazing and answered all my questions. They didn’t pressure me and there was NO sales pitch. They didn’t try and upsell me on anything.I felt comfortable the entire way through the process. I was treated with respect and for a female buying my first bike on my own they didn’t take advantage of me. Thank you guys!!! I will be back soon to buy accessories soon!
MotoCity had exactly what I needed. Online ordering of parts was easy! Go check out MotoCity on YouTube. Kyle Bradshaws knowledge is phenomenal in their videos. Ill absolutely come back when I need more stuff.
I cannot say enough good things about the staff at Moto City. I purchased a Honda Talon from them and I have to say, every step of the transaction was easy and painless. They took the time to inform me about accessories and warranties, but I never felt pressured into purchasing them. Rick and John were knowledgeable and helpful. I Highly recommend them and I am very happy with my purchase.
My wife and I were in the market for a side-by-side. We called around and got in contact with Marty at MotoCity. He was extremely helpful over the phone and decided to drive to Anthem from Prescott Valley to test drive. We got there and was greeted with the test drive and decided to purchase after all the questions & help we received. I was prequalified with our bank so I thought it would go smoothly. My bank was NOT responsive to inquires to purchase. So Marty (sales) introduced us to the owner John Jenkins. He got us financing through his CU and worked the numbers for a better deal than we had anticipated through our bank. Usually thats the end but I had no way to get it back home... Marty offered to haul my unit to my house (that unheard of) but they did loan me a trailer so I can haul it home day of (no charge). I have not received this level of customer service in a hell of a long time! No buyers remorse here!
The service department is what earned the five stars, I’ve had to come in for odds and ends to be fixed on my bike and they have been nothing but fairly priced with a quick turn around, Eric has been an absolute rockstar in terms of answering questions and helping me get the job done seriously can’t recommend them enough
Great experience with purchasing a Honda CRF50F!Sales person, Marty, was professional and informed. Made quick work of my purchase request. Delivery taken at showroom could not have been better! Store is well stocked and maintained. The owner, John, was a delight to work with! Thank you MotoCity!
Great experience in dealing with Moto City, staff is awesome and deals are great.. Our sales rep Bruce is top notch and great to deal with.. We placed an order/ deposit for 4 bikes and were called 2 were available a week later.. Highly suggest calling on Moto City for all your needs
We had been looking for a side by side for months without any luck. Most dealers didn’t have any inventory in stock and didn’t have any timeframe on when they would get what we wanted in. Moto City had a good selection on the showroom floor and we were able to get what we wanted and leave with it! I’d definitely recommend Moto City to anyone looking for a motorcycle, ATV or UTV!
Repeat buyer, always professional and efficient. I have used them repeatedly over the years and would highly recommend them.
Bruce was very pleasant to work with, Took care of all our needs !!Thank You
Purchased a Used KX at a great price from them. Awesome experience threw and thew. Everyone was extremely helpful and friendly. I highly recommend Moto City to anyone looking for a new bike or sxs. Thank you for the top notch service and Ill be back for any of my motorsport needs.
We enjoyed purchasing our Honda from moto-City. Everyone was friendly and it was low key. Definitely recommend them. Nice people.
I purchased a Honda ATV & a CF MOTO X Force 800 from this family owned local company. My sales guy was Rick Stratton, he is very knowledgable and was very easy and straight forward to work with. The owner John Jenkins handled the paperwork and was also a pleasure to work with. If you are in the market for a Motorcycle, ATV ETC this is a wonderful company to buy from. Thanks again Rick & John.
Moto City was a real pleasure to work with. The team at Moto City are great! You can tell they love there jobs! Thank you for a great experience!
Phenomenal experience purchasing my new KTM 500 CFC-W. The entire staff were knowledgeable, friendly, and sincere. I worked with Rick in sales who was very helpful and finalizing the sale with John was painless. I say painless only because we all know what it’s like making big vehicle purchases. There was no upselling and no BS. Straight up great guys. I forget the name of the young gentleman who assisted me with purchasing riding gear and he, like the rest of the staff, made the entire transaction a pleasurable experience. I wish buying a car was this enjoyable but we all know the truth. Thanks to y’all at MotoCity!
Bruce and John were great to work with. Had some upgrades that were expected to delay delivery but did some scrambling and got it out the door for me. I have used Motocity for my KTM maintenance and the guys have always done a great job for me!
Dont go anywhere else!! Top notch service. Thanks again all!!
These guys are the best! Theyll shoot you straight and take good care of you. I cant even imagine buying a new bike anywhere else!
I would leave no stars as a review if the program would allow me. I tried to clear up a order which I didnt receive ALL the parts in the order. I spoke to Carlos who was argumentive and very rude after he hung up on me while I was trying to explaine my order which he had confused my orders which he really doesnt know what hes doing at all when I called him back he started giggling like a school boy and laughing at me! I demanded to speak to a supervisor 8 times I finally got a manager who was Francis who was more argumentive and more unprofessional then the other representative (as a loose term) I think they really dont understand customer service! i have closed my phone app. I will be making my future purchases from a more professional company like Rocky mountain Atv
Nice shop, well organized buying process and knowledgeable staff. Finalizing the sale with the owner made me feel welcome and appreciated. Ive also bought parts and service here before and will continue to do so.
Great purchase experience. No pressure and knowledgeable staff. I will buy again in the future at Moto City.
Ive purchased two new Yamaha Wolverines from Moto City. The experience was pleasant and professional. Marty was very helpful in determining my choice to buy. John did the paperwork and made me feel very comfortable during the process. I feel that I have new friends. Everyone that I had contact with was very professional and helpful. Would I go back there, YES.
One of the most top notch dealership Ive been to, motorsports or otherwise. Great selection and very knowledgeable staff. My salesman Rick was more than happy to answer all my questions in a timely manner before I even stepped foot into the dealership. No haggling and a very fair price right off the bat. I cant recommend this place enough!
Great experience buying my Z650 from this dealership. Rick was very helpful and knowledgeable and made the buying process very simple. I would highly recommend you check out this dealership if youre in the market for a motorcycle or any other vehicle they may offer.
It was a great experience. No high pressure sales a relax and comfortable atmosphere.Thanks Rick and John.
Awesome dealership, would highly recommend. Special thanks to Marty who went above and beyond to make this a great experience.
I have bought 2 bikes from Motocity and have no complaints nice guys, friendly and easy to work with. Thanks guys!!
I can’t say enough about the staff at Moto City. I recently purchased a 2021 CRF250F for my boys. I looked around and waited for several weeks, hard to find anything right now. They were straight forward and didn’t mess around with financing either, no “come in and then we can see what we can do” lines handed to me. The shop is super clean, organized, and a nice collection of gear and parts to browse. Every employee I interacted with (salesman, finance, parts, service) were so friendly and shared how much they loved working at Moto City. They all gave me the impression that they were part of an awesome community of Moto enthusiasts. I’m still in need of a second CRF250F and hope to pick it up from them!Thank you so much!!
I was looking for a specific Husqvarna dirt bike and MotoCity was the only one that had it in stock. I inquired about the bike before business hours and received a reply with the exact out-the-door price from Rick. I filled out the financing form and was pre-approved before I even arrived to look at the bike. After inspecting the bike which was exactly as described, I came back the next day to fill out all the paperwork and pick up the bike. All-in-all it was a great experience and I will use MotoCity for most of not all of my Powersports needs
Rick did a great job helping me with my UTV purchase. I summer in Durango & all the dealers here are wiped out of inventory so I drove back & got it from MotoCity. Rick gave me a good price & the delivery was super fast. I’m loving the Rmax 1000 in Durango.
Honest straightforward good people to work with will buy here every time
Purchased a Kawasaki Mule from Motocity. The entire buying process was stress free..from shopping to the final transaction....the entire Team were friendly and knowledgeable providing a pleasant buying experience. Also great to meet the owner who was just as easy going. Check them out..good folks ....recommended!
Purchased my second motorcycle from Moto City. Bruce was very helpful in helping with both purchases. I have recommended Moto City to several in my family. My brother also got a great deal on a Yamaha YXZ.
Ive purchased several Motorcycles from Moto City over the years and it has always been a great experience. Friendly and knowledgeable staff.
Got a good deal on a new FJR1300. I went in on Friday to look over the bike and drop off an after market front axle slider and pannier and engine guards. The the Service Manager made sure they were put on first thing the next morning so the bike would be ride ready when I came back the next day. I showed up an hour after they opened and sure enough everything was ready to go. Paper work to purchase the bike was also setup ahead of time so that process only took about 10 minutes for me.
I have been dealing with the MotoCity team for years. I love the personal attention they give to all the customers that enter the door. Pricing is always on point and customer service is always fantastic. John the owner gives a personal touch on every sale.Just purchased 2 bikes today for my son and I today. Got a great deal, and look like a rock star dad to my kiddo showing up with 2 Yamaha bikes today.Thank you John and team for the continued awesome experience. I’ll continue to use and recommend this business.G-
I recently purchased a Kawasaki KRX from MotoCity in Anthem, Az. Great people and easy to work with.
The staff is nice, gave the quoted out the door price and honored it.This is the 4th bike I purchased from MotoCity. But beware, they will upsell a warranty without letting you know the price or properly discussing it with you. Kind of bummed I paid almost $1000 for a warranty that I did not ask for. My bad. Not sure if I hope the bike breaks or not as I typically do any repairs myself. Fees were a little less than other dealers in my area. Not quite the deal I have had in the past.
The buying experience was bad none, due to COVID and it’s consequential side effects. The team at Motocity (Sales, parts, service, and management) did not skip a beat to meet customer needs. Especially ours, we ended up leaving with a new Yamaha Raptor atv that will be enjoyed immensely by my son. Kudos the Motocity team for their exemplary service to customers!
Straightforward, easy, and seamless. the team was great and got exactly what i was looking for
Im blown away. They had a ridiculously low price on the bike I wanted, and I couldnt pass it up! Straight shooting, out the door price they quoted was honored and I probably spent a cumulative total of an hour in here before I walked out with my new ninja 650!Ive been so conditioned to think that dealers are out to screw you and take your money... and Im not proud of that. But hey, when thats all anyone ever tells you, how can you not be? People dont talk about the good experiences like I am here, and thats a shame. Bob was the guy that helped me and he was a stand-up dude. Bob, if youre reading this, sorry for being overly skeptical. I shopped vigorously for the best price on this bike and when I tried to get others to beat your price, they either didnt believe me or said it was too good to be true. They were wrong.Price shop, do your homework, and call these guys if they have the bike you want. Youll be really glad you did!
Terrific low pressure buying experience. My final out the door price wasn’t inflated with a bunch of fees like another mega dealership in town does. Highly recommend Moto City.
Great experience from the 1st phone call! They have earned a life long customer!I also want to give a special shout out to my sales rep Marty, this guy raises the bar on excellent customer service!
We went to Parker not even helped, went to Lake Havasu not much better. We were told very d to try Moto City so drove to Anthem by Phoenix. What a great experience! We would highly recommend Moto City for your purchase or next purchase.
Great local company with awesome inventory of all the Fun Stuff! The team there is amazing! The owner is actively involved in each transaction and they deliver Great Customer Service!
We were looking for the best deal on a UTV and found it.Rick in sales was honest, straight forward, and felt like we knew him forever.sales was outstanding.John the owner with his dog Duke felt like going back in time where customer service was number1.Steve did the paper work and was friendly and professional.Best Experience!
Friendly staff, professional finance, great product! And if you buy a bike there you get discounts on parts :) recently bought the 2021 KTM 890 adventure R
I just recently purchased a 2020 Kawasaki Teryx KRX 1000 from Moto City and I would say it was a fantastic experience from deciding on the model and color I wanted talking with Marty the salesman, the up front fair pricing, and the final steps with Trade In and Financing with John the owner. Great group of people with no pressure. I would definitely recommend Moto City for any of your off road needs. Big selection, very good pricing, awesome staff, and great atmosphere.
I purchased a 22 Husky. Bruce was easy to work with and the transaction moved like clockwork.
The Tenere 700 is an amazing motorcycle that had an unique initial order process. John and Bruce were very helpful and patient, and kept me updated through the process. The purchase and delivery process was helpful,informative, and friendly. This is my second motorcycle purchased from this dealership, and the MotoCity team continues to deliver an amazing experience.
Thank you, Rick Stratton and John Jenkins for the great experience and excellent customer service. You wont meet nicer people, and loyalty to making sure the price is as quoted. No hidden fees, no pressure sells. We are looking forward to years of happiness with our new Kawasaki KRX 1000. Thank you again!!
Absolutely outstanding customer service! excellent prices and a great environment . Very knowledgeable sales and technicians to guide you on your purchase. Would recommend to anyone, my experience was fantastic. Thanks again!
Awesome experience at moto city! Very knowledgeable and friendly staff, and gave me a great deal on top of all that! If I ever need a bike or anything, Ill be going here.
I bought 2 Kawasaki 4x4s from John at Moto City . He is the consummate professional, gave us a great deal, and handled us with TLC... I would highly recommend him and his crew at Moto City!
I recently purchased a 2021 KTM 890 Adventure R from Moto City. It was absolutely a pleasant experience. The sales & service team were knowledgeable, professional, and courteous throughout the entire process. I strongly recommend Moto City for all of your off road and adventure needs!RSteve
Great place! I’ll be buying from Moto City again! Marty was easy to work with!
Great staff, at every aspect from sales to parts. This is my second dirt bike bought here and would come back when Im ready to buy again
Great place best shop I’ve ever been to they stayed late for me and my dad to buy a couple bikes and there customer service is the best of any. Been back a few times and will continue to go back for any and all off-road needs. Great shop and great people!
Moto city is AWESOME!!!! They are courteous, professional and they never pressured us to buy. In fact, we went in to buy a bike for our son and they were so nice and their prices were less than all the other dealers, that we walked out with a bike for my husband as well. I know this post is long but its worth the information Im going to give you.... please keep reading. Theres no hidden fees with Moto City like the other dealers, and trust me, we had the worst experience ever with Ride Now and their hidden fees. We were approved for a loan and they told us the price but failed to disclose all their hidden fees. We drove almost 3 hours and when signing papers found out they charge to assemble the bike (are you kidding me), freight and more!! They never even disclosed this to us before we drove 3 hours. So please.....if you want good service, no hidden fees and professional people who are honest, then ONLY GO TO MOTO CITY!!!!!!! THEY REALLY ARE THE BEST!!!!!! A huge THANK YOU to John and Bruce for all your time (and for staying late) and for making this such a great experience for our family!!
I just recently purchased a 2020 YZ450F. I had a really good price from my local dealer. I thought I would call Motocity and shop their price. I told Bruce I was in the market for a YZ and I wanted his OTD price. I was really surprised to find he was 400.00 less than my local dealer. I was under a time crunch to get the bike and so they above and beyond and delivered the bike to my home. Amazing experience. Great prices, excellent service will keep me coming back.Thanks
I brought my 2005 Hayabusa into the service department for some work the mvd was requiring me to do so that I could register the motorcycle. I am writing this to review to thank Dave and Frances who are the greatest people I have ever worked with. These two knew exactly what needed to be done, and completed the work on my bike in a timely fashion all while keeping great communication with me. Highly recommend it to anyone who is thinking about visiting this fantastic dealership.
I bought 3 bikes here and they treated me terrific. I had shopped at other places and their sales and service was hands down the best of any of the places I went to. Nice family run business. Very knowledgeable. Great people. I didn’t know anyone in there before hand and they treated me exceptionally well. I won’t go anywhere else.
Very easy buying experience. Friendly staff and straight to the point, no games. Would buy here again.
Friendly staff and owner. Pleasant buying experience. Rick and John were straight forward, answered questions, and top notch compared to other dealers I visited.
Got my new bike from MotoCity. The bike is amazing and so was my experience buying. It was quick and easy and I was well taken care of.
This was the easiest vehicle buy experience I have ever gone through. Bruce was great and called me when they received new units I was interested in. John made the process quick and painless with a deal over the phone and I had my unit within 30 minutes of me getting to the store. Dave in service was friendly and chatted it up while I waited. The great service continued two days later when I was buying accessories for my new Talon. Guy in parts was knowledgeable and quite helpful in picking out parts. I look forward to getting to know this crew even better through my continued patronage!!
I wish every dealer did business like these guys. Family owned. Did not play any games when it came to pricing like other dealers do. I didnt live close by and they helped out and did most the paperwork before I got there. Was in and out with my sons new CRF50f within an hour. I dont mind driving a little outside town when you get a dealer that you can trust and doesnt make buying a new dirt bike stressful.
We cant say enough good things about our experience with Moto City, Every thing upfront and explained from the first meeting with Rick thru the finance and purchase with John. We love our Honda Side by Side and look forward to many years of service .
Just a great group of guys that are willing to help you in any way
Hassle free purchase, clean shop, friendly employees, I’ll be going back that’s for sure
Best purchase experience I’ve ever had. The entire staff was very knowledgeable and helpful. Well worth the hour drive to get there. I look forward to doing business again.
From The Time I was Referred to MotoCity to the Intitial phone Call with The Owner John who was available and Very Helpful! To my Visit with Rick was Soo great! Showed my exactly what I was looking for! Took me on a Test Drive.. And Made my Day and Purchase seem to easy and Helpful! The Time to get my Deal Done and Delivered was Awesome and Amazing! On point on time and very Customer Service oriented! Great Company and people I highly recommend them to you snd All my Friends! Fantastic from start to Finish
Great place to purchase a UTV or motorcycle. Nice to do business with a small dealer that takes care of its customers..
I cant say enough about the quality, and friendly service. Dave and Todd simply take care of me like nowhere else!If it needs fixing, Moto-City is where to go. Cheers Doug
The absolute best dealership experience I have ever had. I usually dread having to deal with dealerships with their hidden fees and pushy sales people. These guys are very transparent with everything they do and ZERO pressure. They really value their customers and just want to be helpful. They gave me an amazing deal not only on my trade in but on the price of my new bike. 100% will get my business in the future and I would encourage anyone in the market for a new or used bike to buy from these guys. They are worth the drive and definitely worth the time. Thanks again Moto City.
I couldnt be happier with my purchase experience at MotoCity. The staff is welcoming and professional and get me exactly what I was looking for at a great price. No pressure, hidden costs, or trying to up-sell me on anything. They will have my business from this point on......great place!
Fun moto store with lots of bikes and accessories to go along with your bike. They also have parts and electric bikes.
We always go back to John and the family. They have always went above and beyond to earn our business. They have delivered parts to us in person to our camp at the Imperial sand dunes when we had a broken machine. Service department has never failed us and i would recommend Moto City before any other dealer in the phoenix metro area.
I was extremely satisfied with Marty who helped me with my purchase from the first phone call right through to the very end. Their entire staff was friendly and extremely helpful I would give this place a 10 star rating
Motocity is the best! I just recently purchased a new 2021 Ninja 400 and the bike is wonderful! It rides amazing and I was able to get a great price even with an extended warranty! This store is always packed with new toys and they frequently get more vehicles in. If you need anything from a Razor to a Honda, Motocity has your back.Thank you to John and Frances for helping me me out!
Great place to do business, the staff are very friendly and helpful. They will always have my business.
My wife and I had a great experience purchasing a new motorcycle at MotoCity. The staff are personable and down to earth. We specifically worked with Bruce, Bob, and the owner, John. Im a stingy buyer and the staff were happy to make a deal with me. No sales pressure at all. Everyone we worked with was an avid enthusiast who simply enjoyed making conversation about motorcycles. They all worked hard and stayed late to help us. We checked out several other dealerships in the area and walked away frustrated. Check out MotoCity. Theyll earn your business.
Great people great shop.friendly fast service.staff very helpful.one stop shop for all your moto needs!
If you are looking for the absolute best motorcycle dealership in Arizona, congratulations you found it! John, Bob, Rick, Guy and everyone in the building are professionals and truly know how to earn your business. No games, no kids acting like they are cool and hip here, just pros who know! This dealership will be your new home store forever, I promise you. Give them a chance to show you what Im talking about. After spending 2 minutes with them, youll know it! Your welcome.
Very happy with the attention that our salesman Bruce gave us. The store is a very impressive. The store owner John is very personable. We had a very good experience, my wife enjoyed talking with Wade. The paperwork process was quick and easy. We would recommend Moto City highly.P.S.Thank you John for our riding apparel, and give your pup Duke a pat on the head for me.Thankz agian.