Great customer service. Owner is very helpful. Great quality baseboards. Great price
Will not honor refund, even after they assured us we would get a refund. I’m still scratching my head about this apparent bait and switch they pulled on me. Fortunately there are other options; Home Depot, Discount Door and Trim, just to name a couple.
Have dealt multiple times with them while we decide which doors to buy. Their supplier is closed on Saturdays so dont go then expecting to get special order pricing or anything else thats not standard. Prices are competitive. Cant speak to final purchase until we buy.
They have terrible customer service, they choose who they want to give the good service to and who they dont. I purchased base and then they sold it to someone else. That was already mine. Tell me first come first service. Without Check inventory to see availability. You dont sell isomeone elses order. So I came down here this morning with my trailer wasted my time to pick up my product that was already purchased.
SOLANGEL SHOULD BE MANAGER SHE ALWAYS HANDLES MY MULTIPLE ORDERS A DAY WITH A SMILE IN HER VOICE!!!!!!!! EDWIN IS SO AWESOME LET ME KNOW I HAD CREDIT!!!
Best place to get baseboards and doors!
They were professional and fast
Baseboards Doors & More is the Best Place Around Town to Purchase Baseboards as well as many more Products. I have been using them in all my projects fir about 5 years now. I have never had a bad experience with them.Great Quality & Professionalism not toMention Pricing !!!I would highly recommend them to anyone even if your project is not very Big.Thanks Again,Steves Total Home Upgrades !!!
Straightforward setup and quick in and out service.
Ill never come back to this store this is the 3rdTime I have to cancel an order because a delayThey get the payment and give you a date and 2 weeks after that date They still dont know.
Friendly and helpful staff
Great selection awesome prices
Great place, great selection, friendly staff
Great people and great service and great prices!
I can’t recommend this place enough! My mom is a designer and recommended this place and she was so right! Everyone was so nice and so helpful! I walked in not knowing what kind of baseboards I wanted and they were able to help me pick a solution. When I went to pick them up the next day, they were very helpful in loading them up for me too! They are also very affordable! 10/10 highly recommend!
Received a quote on December 27th for 4 1/4 finger jointed primed at 97 cents a foot (Written on a business card). Arrived on New Years day and they were closed...ok sure. Arrive on 1/8 and prices were just raised to $1.10 that day..can you believe it? I asked to speak to a manager and it so happens to be the same lady that quoted us the 97 cents price. Best she can do is 1.05...fine delivery by the 13th. We verified multiple times we wanted primed not raw. I even took a sample that was raw and confirmed with the warehouse that mine would be primed and this was just a sample of scrap. 13th comes nothing, 14th nothing, 15th and I call. Apparently Im wrong and delivery was always for the 18th between 11 and 2. I check the invoice and it says the 8th (day of purchase, clearly someone goofed and cant admit the mistake). Whatever only 3 more days. 18th comes its 2:00 and guess what isnt here and no one has called. I call and after being put on hold for 25 minutes he calls the delivery guy. And wouldnt you know it while I was on the call it was my turn and hes already on his way. What a coincidence... boards get here and guess what isnt primed... I called the manager and told him all of this. He can come pick up my order and deliver the primed stuff in 4 days (9 days after original delivery) but Id have to pay another $150 because the invoice doesnt have the primed code on it. Like I know their invoice codings and had any ability to double check his employees work. This company wont take another cent from me and I recommend you dont give them yours either. Poorly trained, cant follow their word and have a widespread problem with admitting when they messed up. Bush league...
Was given the wrong baseboards at 1st. Place was crowed.
TRIED TO CHARGE ME $200 FOR A HOLLOW CORE DOOR BLAMED IT IN THE CORONA LAST TIME I WAS THERE IT WAS 75 BUCKS 🤣✌
First off,I spend a lot of money here,really loved this place until I called today, Giovanni answered, I asked for some MODERN SURFACE, ESSENTIAL GLUE DOWN VINYL. 500-SQFT,he then very rudely told me they dont carry this product,I then told him I always buy it and then proceeded to tell me they dont take orders over the phone,very rudely!he needs to be educated on all the products for sale in the showroom, and most importantly some customer service skills, thats all,thanks
Friendly staff, good product, prompt service. Perfect experience.
The ordering desk take all the time need it to answer your questions, their prices on doors is cheaper than Homedepot, you might have to wait 3-5 days for doors, 1-2 days for base.The guys in the warehouse are great, they load the materials for you and if you ask them nicely, they help you tide down your materials. Dont be afraid of asking questions.
This place is the best, prices are so much cheaper than home depot and is the same material. Since I have found this place every house I work on I have told my clients about this place.
Was not the store I was looking for but it is definitely a place that is useful 👌.
I shop at the Arcadia location frequently. Im always able to get quick competent service. Lots of materials are in stock and special order items arrive quickly. Prices are competitive. Deliveries always run smooth.
I had a door that i needed to replace. The door knob hole had to be drilled out but more importantly the door hinges needed to be flush. So i went to this store because home depot had plenty of doors but they dont do the door hinges. Plus there doors cost a lot. So i went to baseboards & more and i got exactly what i needed and the price was right. The staff helped out a lot and i got my door in a day and a half. I definitely will go to this store again and u should too.
Great selection and even better prices. I was shocked that they were half the price of home depot! Santiago was a huge help and never made me feel rushed with all of the questions I asked. He let me know they had the 5 inch baseboard and matching corners I wanted in stock and called to have the matching flexible baseboard ready for my installer to pick up early the next morning. Their showroom was set up nicely and very clean. If you want quality baseboards at an excellent price, this is your place!
Great People & very neat
You cant beat their prices! And their customer service is so helpful. I would definitely recommend!
It won’t let me do one star but this place is horrible. They lied multiple times about when out doors would be done and where to pick them up. Plus after I placed my order and paid in full he said when you pick up the doors the price might go up. And when I came to pick up the doors I had to pay an extra 20 bucks. The worst place
That make really nice custom doors and Alot of accessories!!!
Great pricing..
This has been the worse experience We have ever gone through. They have been to our house 5 times and they have to return again. They sold the doors and then seemly don’t care about the outcome. We were advised to bring all the doors to them and they would use them for the exact measurements on new doors. After the 2nd visit I asked if they had the doors we dropped off? One person said yes, the next said no. I asked for a call back again from the manager and owner, no call. I was told on 2nd visit that most often the homeowner is wrong and the doors usually fit. I made a bet for the cost of the doors that they did not fit. Maybe that’s why Daniel refuses to call back. I would never use this company. I hesitate to post because we still are waiting for the last door. I wish I would have read the reviews before buying.
Fast friendly service and good prices. 👍
I went to Baseboard & Doors shortly after they opened their first location which was a fraction of the size. I was impressed with their efficiency, products and most of all their customer service. I went back to after four years and still remembered the owner Alfredo. I was in awe of how they had built up their business, which takes passion and commitment.I also had the pleasure of meeting Ling who was extremely helpful. I love this store....maria
A was looking to replace a door..this place literally measures & duplicates ur old door.. prices and selection were excellent
Knowledgeable and very helpful. From ordering to loading it was seamless process. Even gave me tips to help with project.
Wasnt really there i was standing in front of the business sorry?
Bought a bunch of 16 ft baseboards. Cheaper than other options. Loading dock staff was friendly and very helpful. Would use again.
The sales staff was very knowledge and helpful! Also, the quality of the baseboard and casing I received was fantastic!Highly Recommend!
Jr2&bros remodeling LLC. good store n nice ppl
This is the place to inexpensively build your Project with quality materials.Good customer service and super great prices. Be patient as they have lots of customers after their good deals.At the end, YOU ARE THE WINNER.
These guys are great on customer service! Very Helpful, stand behind their products and sevice. And their prices are very competitive. Been doing business with them for 5 years. Always my first place to check if I have a special need in wood products.
Amazing customer service !! I had no complaints about anything the best store Ive gone to !!
Horrible service/product. They shipped the doors to my house and almost every day had very visible flaws in the gaps/workmanship. They sent the manager over to inspect the doors. He agreed that all the doors were garbage and they would be over the next day to pick up the doors for repair (great, repair brand new stuff). After they had the doors for about a week, they dropped them off again with seemingly no corrective work done to them. The manager had written the instructions on each door and the employees failed to accomplish these simple tasks. They all had to go back for the same reasons as the first time. It makes me sick that such craftsman ship can actually leave the doors of that building, twice!! The 30 year old doors Im removing are markedly better than these new ones. Bottom line, garbage work.Update: when they drop off or pick up the mistakes from my house theres never a phone call or schedule. Apparently Im always supposed to be home and ready to adjust my day to their schedule without noticeUpdate: it just gets worse and worse. Yesterday (2-20) they had unauthorized charges on my credit card. Manager cant explain why they did this. Showed up at my house again to pick up the bad product without calling again. What the declare and accept as acceptable craftsmanship changes with every shipping attempt. Even the delivery drivers of the company said they would not install the doors in their very own homes due to poor quality.
Recently Heard of the place and went too take a look, really good prices. Way Cheaper than home depot. Bought some BaseBoard for a very good price and the people there are amazing, thanks for the help Oscar much appreciated keep your good customer service skills!
I was expecting to love this place based on the reviews and our experience in store. My husband and I went in on a weekend to order some doors. He had got an estimate via email but we wanted to see the doors in person before purchasing four of them. We were ordering shaker style solid core interior doors. When we went in, however, the specific door was not in their sample line up so the salesman showed us a similar one. We liked it and ordered four, having them delivered. The salesman asked about casement and we said that we had purchased casement and baseboards from Home Depot, describing the type (although we had not brought a piece with us). We asked him what their price would be for the same style and were pleasantly surprised. Not only was it slightly cheaper, but we could have it delivered, which was wonderful because 16’ boards are no fun to bring home on the top of your car.Delivery: Quick, on time, good communicationThe problems all arose when we started working with the products.1. We immediately wiped down and painted the doors with a spray gun outside. As we set them up to paint we thought they felt a little rough but had a short amount of time before the Arizona sun came up and baked our paint job, so we just got started. After finishing them and really taking a look though, we realized the entire door needed to be sanded thoroughly. Every single edge was sharp and rough to the touch. The door came primed EXCEPT for the front edge. So if you’re looking for consistent paint adhesion, that will need to be primed. Additionally, there are large screw holes on the front edge from the screws that held the doors together, which needed to be spackled, sanded and primed. Additionally, the places were the shaker style wood edges (since it’s not a molded door) meet are raised. We had to sand and spackle all of those to make the door look like someone did not just cobble it together. Pretty much the doors are quite unfinished.2. The stops on the door frames were not set up correctly. After installing the doors level and latching correctly, none of the door stops were flush with the door when it was shut. My husband ended up pulling them all off and nailing them back on correctly. Also, the latch on the door did not match up with the frame and many of the holes on the door or frame had to be routered out as they were the incorrect depth or not wide enough for the door handle to even go in!We are not contractors and imperfect in our work but have installed numerous doors from Home Depot and had none of these issues with them, not a single time.The doors in their sample line up were not of this caliber, so I’m assuming they are showing a manipulated version.3. BaseboardsThis is the one that almost makes me cry. The baseboards are a 1/4 inch thinner than the casement we purchased from them, as well as the baseboards we were matching that we purchased from Home Depot. They are disappointingly thin and it looks cheap. Every time the baseboards meet the casement, it makes a corner instead of a flush edge. This makes it impossible to use them as door headers, which is what we bought many of them for. Additionally, we obviously can’t use them anywhere we already had some baseboard installed. Finally, there are times the gap between our floating floor and wall is too big for this size as we were using the other size as a guide when we installed the floor.Honestly, we spoke directly with a salesman telling him exactly what we were doing and asking him if he had something that would work. He promised they had just what we needed! Ugh. I feel manipulated and disappointed and would not go back here again.If I had only one word to describe all the positives and negatives of this place, it would be “cheap.”
Good cervice
I dont know if was not there some one stole my idenity
Convenient location and quick competent service. Matched trim to a photo and cut to length before we picked up.
Baseboards and more is an excellent company and gives great customer service. They went over and above to install my door and door handle. I ordered, a door handle, from a different company, that was very difficult to install. They took the time needed to install the handle and did not leave until it was right. I would recommend this company to anyone.
Great place to buy doors and millwork. Excellent service, products and prices. Family owned and operated.
It is the worst place to make orders. They are always wrong or late. And the people who work here dont care, they just blame each other.
Oscar is awesome and was very helpful! I would definitely recommend this place to anyone looking for baseboards/doors/tile/windows/hardware. Way better and cheaper than Home Depot
We bought base and casing for a remodel from Baseboards and More on East Thomas.Excellent pricing and excellent service.
Freindly and professional. These guys have great knowledge. Windows, doors, baseboard, tile, gates, handles, hinges...and so much more
Came in and bought a beautiful front door for my first home and I couldnt be happier about the quality and customer service I received.
Looks like a nice place but refuse to give us service since it was 2 59 and they close at 3 00. Nice attitude
Recently went in and I cant believe how great the service is. Jose helped me out through the whole process and informed me on what products were best for me. Definitely recommend this guy to anyone who goes in. Great guy and great company
Exceptionally good customer service from all sales reps.
Beautiful BIG selection. Friendly staff, very helpful
Low prices on baseboards. Lower than H. D. And Lowes
There pricing is low compared to Home Depot and lowes. There service is absolutely great. They always take good care of us when we come in. Never had a problem with them.
Arrived at store 1 minute before closing and door was not even locked. Lady walks to me and says theyre closed and could not help me bacause they wanted to go home. I know everybody wants to go home after a long day of work, but come on...I was there before closing and I went to their store from my work just to simply order a door, how long was that going to take?
They have a wide variety of baseboards, molding, windows, doors. Found what I was looking for, and got it at a low price. Definitely worth taking the trip from Buckeye.
Baseboards I purchased some of them were chopped up I couldnt see them because they were wrapped up in the middle of the bunch.
They matched my baseboard prices ! Would recommend.
My experience with Baseboards doors and more was great. They were very nice they, they gave amazing prices, and very helpful. Thank you so much
Ive been to this place twice in one week already! And only because its worth going back too. I recently started a new project at my house and this place has just about everything I need and more!
Whats a representative was excellent and also the people loading
Great attention
Very nice and clean and well stocked, Very friendly employee they acknowledge everyone that walks in the door that makes you feel comfortable, Very good prices. Will Recommend everyone to come in and visit.you wont be disappointed.
I am very pleased with baseboards doors and more, as a contractor I need to get materials fast and easy and they always are willing to help. With a friendly staff and good warehouse management I would recommend people to use them for their tile,doors and baseboard needs!!!
Good service
Awesome place its a one stop place........if you need to shop for materials you need to go there and experience the bestthey have it in stock
Ive been doing business with the BBDM team for several years and have always found them to be on top of their game, providing outstanding service, willing to go above and beyond to meet my needs and with very competitive pricing. Check them out and save money!Kent SheppardRaindance Builders
Oscar is the best seller in the company he really know how to do his job I believe he will be better than California one day :)
Best prices in town for all their supplies!
Daniel is great. Ask for Daniel.
Good materials, well stocked, fast service, she fair prices. Cant go wrong.
It is a great experience going to BBDM as a customer. Be prepared to be treated very well and pay incredible low prices for all your door, window, and baseboard needs!
Been using baseboards doors and more for 5 years now for all my product needs. Alfredo and his staff are very friendly and knowledgeable on tye products they sell. Cant beat there price or selection. I recomend bbd&m to anyone.
Awesome place although it be so far away.
This place is amazing service is inexpensive and they have many great things
He was distracted because his phone kept going off. Otherwise great product and great prices.
Good price and service friendly to
Good service funny people to talk too got stuff home depot dont got
We love the customer services and their prices we recomen you to come..
Best people and products in townNobody cant beat them
Best place to shop for doors and baseboards. Prices are unbeatable.
Great experience joey great guy!
Easy in & out
Best place to shop in town great service and materials
They carry stuff home depot and Lowes dont carry
Awesome staff, got a great deal!
Wasted several times ordering doors, mistakes happened over and over, truly disappointed theres NO real saving if you have to go several times and given lame excuses for their mistakes 👎
Couldnt get anybody to talk to me .
Awesome customer service and the doors come beveled and precut.
Ask for Santiago ! Very pro about business ... Thanks Tim atFix it now garagedoor
Great place!had what i needed!