Gene Niva is great! Provides excellent service with an awesome personality. Would definitely come back to have him service my vehicle again

Every time my RV is in for repair through Midway Chevrolet commercial service department, I am amazed at their professionalism and knowledge. I belong to many RV groups online and one of the biggest complaints is trying to find service. Even minor things like getting an oil change and rotating tires. It’s a daily subject on RV forums online. I’ve found a home for all the engine, transmission and mechanical parts of my RV. Mike Lewis is my service rep and his knowledge is unbelievable and superior to any representative I’ve had the pleasure of knowing. I give a perfect ten to Midway Chevrolet’s Commercial division!

Had a great experience with Marcos and Jesse. Not pushy at all and had a good answer for every question I had.

I will never buy another car from this dealership. They are fast to sell you a car but when it comes to the servicing department they have no idea what is going on. Our car was supposed to be there for 3 hours dropped it off at 9am had to call to find out if they were done with our car they didnt call back until 4:30pm on a Friday. I went back to pick it up and guess what now I need a new tire and theh still have my car and I cant get it back till monday. Thank you for wasting my time and also charging me for something that should have been fixed with a plug. Oh well if anyone reads this please just dont go here save yourself the headache and your wallet will thank you too.Update now that I got my car I now have another problem they cracked my windshield and now I need to get it replaced which the dealer said they would do and also they gave me a different tire than the other 3 tires which is disappointing. Cant believe I still have to deal with them even after they charged me $160 for a new tire....

I live in Northern Arizona Midway Chevrolet is in Phoenix, AZ. I had to drive over 3 hours to buy my new 2021 Chevy Colorado truck at Midway Chevrolet and it was worth every minute of my time. As soon as I walked in the door I was greeted by a courteous sales professional by the name of Orlando S. and his side kick Enrique. They treated me with respect, professionalism, and care. I was given cool water to drink, assisted in the test drive process, and escorted to a cooler waiting area out of concern for my well being in the Phoenix heat. I did not feel pressured to buy and they listened to my concerns and answered all my questions. They had a good selection of trucks to chose from and I felt I was treated very fairly throughout the buying process. They also gave me an exceptionally fair offer for my trade. I was then helped by Joe the finance manager who had all the answers I needed about my loan, financing, payments, warranties, and coverages. I had additional questions after I took my truck home and Joe made a point of emailing me and following up with a phone call to make sure my questions were answered to my satisfaction. I love my new Chevy Colorado truck it is exactly what I was looking for in the color I was looking for, so I am very happy with my purchase. I highly recommend Orlando S, Enrique, and Joe and all the kind people at Midway Chevrolet!

Ramario is the man! I have a very busy schedule and he made it easy for me by working the deal all over the phone. He had my truck waiting for me freshly detailed when I arrived and had me in and out very fast. Rob made the numbers work for me and Lucy in finance was very informative and fast. All around I had a great experience and will be coming back when it is time for a ZL1.

Had a good experience when setting up my appointment over the phone but the service when I was dropping off my car and picking it up was terrible. I was told to ask for George and did so, then was asked to wait. But then had two separate people come to my car in the span of 30 minutes asking what I needed. George never actually showed up someone else did. Then I never received a call, as I was told would happen, when my car was finished. It was three days before I called myself, worried. Then when given instructions on who to ask for when I went to pick up my car I expected better. I waited in the lobby for 5 minutes, as directed by the sign. No one ever came. It was close to closing, about 44 minutes, and I was worried that theyd wrap up before someone actually showed up. I went outside to search for someone. The first man that approached, whose name I have forgotten unfortunately, was extremely rude. He asked what I was doing with such attitude it took me back. Every answer I have him as to who and what I was looking for was met with disdain and rolled eyes. I waited 30 minutes for someone to find my car. I never even saw Hugh, who I was directed to ask for this time. At the point o was very flustered and didnt know what to do to combat such an attitude. It overall seemed like one of those times where if I was a man instead Id be treated with more respect and actual courtesy. Id recommend investing in a customer service department so no one has to deal with this by talking directly to this unorganized disrespectful team again.

Thank you Gene Niva! We were traveling from Oklahoma to Phoenix and our infotainment center flashed a recall for our trailer brake system while pulling our fifth wheel stating our trailer was disconnected and the trailer brake gain was faulty. When we arrived in Phoenix I called Midway Chevrolet and Gene got us right in. Thank you Gene Niva!!!! You did us a solid getting us in so quick!!!!

Very Clean & Well Organized. Staff is Super Courteous, knowledgeable and friendly. My Fleet contact Kenny has Best in Class Service & I got my new vehicle real fast. Great Job Midway Chevrolet. 👍👍

What a wonderful experience! I will always choose Midway Chevrolet to complete my auto body work! This is the second vehicle I have had auto body work on and they have exceeded my expectations. And the detail was better than any place I have taken to get it cleaned!

Absolutely terrible buying here!I’d recommend you don’t buy here keep going down the road and look for another dealership they are complete crooks here thank you for the bad experience.

Although Cesar was very courteous and professional, I am sorely disappointed that after I was told my vehicle was ready, he advised me that I needed an engine air filter replacement. I am used to having the manager show me the dirty filter before asking me if I wanted the dealership to replace it, prior to saying they were finished with my truck, which I would have done. I decided to leave and purchase one on the way home. When I opened the hood of my truck, the engine air filter cover was damaged and missing screws. I managed to look at the filter and it was fine, but as I stated my engine air filter cover had been damaged and now it needs to be replaced.

I recommend for people who are looking to buy a vehicle to stop by Midway Chevrolet. This is my third car through them and they have always made the process easy. Biggest thank you to Marcos Carbajal who was very attentive and professional from beginning to end.

We went in to test drive a car and they said you need to pre-qualify before we let you test drive! Wooow! That’s the first time a dealer has asked to prequalify before test drive! How am I supposed to know if I like the car if they don’t let me test drive. I have test driven so many cars from Porsche to Mercedes, BMW, Mustang etc and no one has ever asked for pre-qualification. I was seriously considering to purchase this vehicle for my wife but they have definitely lost my business for good. Shame on Chevrolet for this customer service! Btw I have a car collection so have dealt with almost every dealership in town.

Israel and Jesse were extremely helpful! Highly recommend!

Go see Tennessee at Midway! She is awesome, no pressure salesperson! Lamar the finance guy is great too! The buying process was enjoyable and quick with excellent customer service. I have found the perfect dealership!!!

10 stars to the Finance Manager; 1 star for the dealership. (The only reason they get 1 star is that they were smart enough to hire a great fiance manager. )What started as a 0 🌟 (star) experience was 100% turned around by the final manager. She reached out until a fair resolution was realized and my family was made whole. When another concern arose due to the original issue 😒; she listened patiently, completed a timely thorough investigation (while I waited), and gave me the necssary proof for the bank claim. Then she took another mile + step because she saw I was having trouble with my recent dental work, and got me a meal with drink so I could take my medicine. (DONT EXPECT her to do this FOR EVERYONE.) She is a 10 🌟 employee who unknowingly proved to my teens that there are a few kind, compassionate adults like their mom. I can see why she is a great pick as manager. (Midway, word to the wise, keep her because she SALVAGED a horrible situation. 🧐)

I went to look for a car. My hopes were not high because of what the auto industry is going through today. I did speak to a very polite and honest salesman. He tried to help me with a few options but it was not what I wanted. I will say if you want a Corvette or a Camaro they did have a nice selection.As we all are hoping for things to improve overall I will return and look again to see if there are more cars to look at.

This was the best experience I ever had buying a new car. It definitely was fast, easy and stress free. Steve Garcia (financial Services Manager) was so helpful and knowledgeable. He broke everything down and explained everything I was getting as part of the deal. I will for sure recommend Midway Chevrolet to anyone who is need of a new vehicle.

Let start by saying Midway Chevrolet is amazing. I have never felt so appreciated and respected when buying a car. Donnie and Duane are top notch. I will definitely buy from Midway again and I will tell all my friends and family they should do the same. I highly recommend Midway Chevrolet!

Everything was done before expected which was great. The staff was a little slow at greeting the first time I drove up. The 2nd time I actually had an appointment so I went to find the representative and was in and out. Thank you for your fast service.

Daniel Castillo has been my service advisor since 2010 and without question provides some of the best customer service, reliability. Always friendly and professional.Very satisfied.

I worked with Bill at Midway Chevrolet who is THE best salesperson I have ever encountered in over 40+ years of purchasing cars all over the world! Bill listens, is very professional and is a great guy and someone I have continued to trust as a friend. When I went out of town recently he and the Manager at Midway even arranged for me to keep my Corvette there inside the showroom. Bill also pointed me in the direction of a local custom wheels specialist so I could complete the look of my amazing car. I worked with Oscar in Parts to order ground effects package. He was also great guy. Finally Adrian in service did a great job keeping me in the loop when I brought my car in for two small recall updates. Bill also have me updates on this process literally by the hour. Bill is well-known in the Corvette community here and even leads the local Corvette club meetings. Go see Bill if you are in the market for a new Vette or any Chevy and rest assured he and the rest of the team will take great care of you!

I am deaf and the service advisor is a great! Treat me well. Gave details to get the service done. My truck is a 2007 Chevy Avalanche and it never had engine check light comes on since it was new.

Had a great experience from Bill West buying a new Corvette. Bill was professional and communicative during the whole process. I felt comfortable and well informed. Great purchase process!

Midway Chevrolet is where I have purchased my last 3 vehicles over the years and they are consistent, have excellent quality of vehicles, and are willing to work hard to earn and keep your business. Everything from sales to financing is a great experience. Ask for Bill West when you go in to purchase a new vehicle, he is extremely knowledgeable and has been there for a long time, so he knows the vehicles and inventory. He will get you in the right vehicle and you will come out relaxed and happy!

Arhyanna was so efficient and friendly and knowledgeable she was so amazing. Girl needs a raise. We will be back to work with her again couldnt be happier

We truly had an exceptional purchase experience at Midway Chevrolet. It started with our sales consultant Bill West. Bill is a true professional. He is and expert at his trade. He knows his vehicle inside and out. No pressure and he is concerned about his customer and that they are well informed about the vehicle they are purchasing. He follows up the sale also. The Finance Department was prepared and all paper work was taken care of in a short period of time. Joseph Koenig answered all extended warranty questions and Steve Garcia did a great job finishing up the purchase. We would highly recommend Bill West and Midway Chevrolet for your next vehicle purchase.

The dealer that sold me the car and for some reason I cannot recall his name. Very personable young man from Colombia. I was upset when I arrived due to being given what turned out to be mistaken information that the vehicle was already on the lot. This young man was able to refocus my energy in a positive direction. He went the extra mile and personally went to pickup the vehicle staying true to his word that he would have it that day. He saved me an additional trip and aggravation. I have his card and I will definitely recommend him personally to all of my colleagues currently looking for vehicles. I truly do appreciate him.In addition the finance guy I believe is Mr. Garcia. Hope I’m not jacking his name up. I am horrible with names. He was as cool as the other side of the pillow. He is so seasoned at what he does, I didn’t even think about the 60K I was about to spend or the beat down I was going to get from my wife when I made it home and she found out I bought a truck. I never walked away from a finance person happy until I encountered him.Great Team!

I’ve never in my life left a review for a car dealership. I’m 40 and have bought many cars. But this time was just awesome. Absolutely the best car buying experience I’ve ever had. 5 stars all the way around.

I was very happy with the attention I received at the dealership. Camilo was very attentive to my needs and questions. Great personality 👍

Very professional, honest and pretty quick. My Service Writer, Jorge, is a nice, likable and honest guy, provided great customer service. They also have individual Lyft shuttle available which is very cool. If you choose to wait they have a nice waiting area as well

Service was great. Granted it took longer to get my vehicle as a special order, but that wasnt the dealers fault. (Thank you Pandemic) Everything was handled with courtesy and professionally. Gordon was great to work with as well as his team. Loving my new Colorado. :)Thanks for the great experience!!!Jeff

These people dont know what theyre doing. Was told a vehicle was sold. The next day I was called back by them saying that there was another one and available I told them to assure me of that and to double check which they did and told me it was available. I drove all the way over there (30 min drive) to find out that that vehicle was sold the day before. They knew what they were doing. Typical salesperson mentality.

Cesar Valenzuela is my advisor, I cant begin to tell you how it feels that someone takes the time to go the extra mile. He always keeps me informed and up to date with whats going on with my car. His courtesy is very much appreciated!!!!! As a woman its hard to find someone that will go the extra mile and explain things in detail. This is exactly why I changed dealerships from Courtesy Chevrolet to Midway. Best decision I have ever made!!!

Our car buying experience was great! Cody assisted us and made the experience easy and stress free. Dwayne from Finance is very personable and gave a detailed discussion. Midway is our car dealership from now on!

When you go to Midway ask for MARICELA! She was attentive, prompt, honest, and is so so friendly. She did not pressure or hassle us to buy a car. She was knowledgeable about every vehicle we looked at and made a normally dreaded experience into a pleasure. Overall great experience!

I specifically asked the advisor to check my tire because it had a slow leak. He kept saying that he didnt see a nail or anything implying my tire was fine. I took it to Big O Tires and they found a small staple in the tire and fixed it for $20. I suspect your tech didnt even pull the tire or check inside. I thought the experience was very poor and will not return.

Thank you Midway for providing my family with excellent service. We appreciate Marcos for making everything go so smoothly. He took care of all of our needs and answered all our questions. Excellent job Marcos!

Super great experience. We went there on several occasions looking for a specific truck. Marcos C. Was an absolute pleasure to work. He was in constant communication with us during the process and was there to answer all questions and concerns we had. Very minimal pressure to purchase. We were very pleased with the entire process and would definitely go back.

I brought my car in for its first service appointment set up through Jesus. He was very professional in explaining everything that would be completed today. He kept me posted on completion time. Everything was done to my satisfaction and on time as promised. Great customer service!Best RegardsJeffrey Snyder

The vehicle was advertised, hubby went to view it but they couldnt find the key. Made an appointment for the next day to drive it, they were detailing it could we come 3 hours later? No. Made an appointment for 9am the next morning...salesguy called at night and changed it to 8a.m. OK. THEN that sales guy called us THREE TIMES AT 3:30-3:40A.M.!! We got there at 8 a.m. guy no showed. Guy that went with us was an AWFUL backseat driver!! Things werent detailed, things didnt work on it. We walked away and bought elsewhere. Not a positive experience

I was going to pay cash for a vehicle. It was a high sales tactic experience. Valentino pressured me to fill out an application for just trying to find the price of the vehicle. I confirmed with him four times that the credit check was not a hard inquiry. The second I left the dealership without agreeing to anything, i got an email from Experian. They placed a hard inquiry on my credit report.

Great experience as always. Bradley answered all my questions. He was very knowledgeable and considerate.

I purchased a used car here in June. Quickly after leaving the lot we noticed the touch screen didnt work. I called and got the run around. We called multiple days because no one was calling us back despite them saying they were looking into replacing the part. I went in and finally spoke with the manager of the used car department. I wish I could recall his name, but he had me confident it would be resolved. We last spoke to them in July where the word was the part was ordered and they would split the cost with me. Now here I am nearly half way through August, no part, No call, and back to where I started with getting the run around. Nearly everyone we spoke to was ruse and dismissive. No transparency here, no accountability, and no follow through.

Bought 2 new trucks 2 years ago.Left a 5 star review previously but after 2 years of issues with the 5500 and absolutely no help whatsoever in resolving these issues I am leaving the lowest possible review. From the beginning the truck had transmission vibration, check engine light coming on and of, brakes were grinding. Driver door would not shut unless you slammed it. Around 12k the a/c stopped working. All these issues were mentioned to the commercial service, and each one of them was brushed of with an explanation that left me looking like I dont know enough about vehicles. The a/c was recharged but no explanation was given as to why it leaked in the first place. Finally after the bumper to bumper warranty is over, all the issues that I mentioned earlier are still present, and now magically the service guys agree that these are issues that need to get fixed but since the bumper to bumper warranty is over, I need to pay for the repairs.The a/c condenser got replaced, transfer case is leaking oil, fuel guage and rear fuel pump dont work, check engine light is on, transmission is vibrating when switching gears, door still doesnt close correctly, and nobody is there to admit that they sold me a defective truck. Everyone is shrugging their shoulders and saying that they can fix all these issues but I will need to pay even though the truck was bought with these issues. Will never buy from this dealership again.They have all my information and if they want to make this right they know what needs to be done.

Orlando and Tennessee got the job done! Theyre very courteous and professional and they treated me like a friend. Thank you!

Very friendly, helpful and professional! Brian Doeden made it so easy for us to get the repairs we needed to our motor home in one day. Not the three week wait other places were telling us. Highly recommend them!

Great experience Camello and Orlando took good care of us. Kelly was great in F&I as well.

We bought a truck on September 8th. Not even a week later our motor went out in the truck. For two weeks we were refused a rental vehicle, when ty very unwillingly provided one. Now it’s almost been a month and they still haven’t even approved to fix our vehicle. No one will return our phone calls, keep us updated and the service has been Terrible. If I could give them a 0 I would. Do not go to midway Chevrolet. I had also read comments and seen on other negative reviews to call the customer service number and so I have called them multiple times to try and get help and no one will call me back.

Gene was great. Kept me updated with everything. Went beyond to hell get me a rental. He was a great help overall.

It took about 10 attempts over 2 days to get someone to answer the phone in the service department to even get my vehicle scheduled for service. The service was fine, but upon pickup again there was no one around willing to help. There was one guy helping people while 5 or 6 guys sat in their offices as a long line formed out in the heat.

So we bought a car from this dealership and paid for a warranty that would cover pretty much anything including a rental car if needed. We dropped our car off Friday morning and didnt receive a call Friday to let us know what was going on with our car it is now Monday we have called Saturday and still didnt receive a call back and didnt receive any information now we are trying to contact the service center and they are not even answering our call we have gone all weekend without a car and had to take a uber to get our kid to school when all of that should be covered under our warranty I dont know what is going on but its not fair to have paid over $1,000 for a warranty and not receive information on whats going on with our car or be able to use our warranty to its fullest extent.

I usually do all mechanical work on my cars myself (I was previously a mechanic), but in the past, when there are things I cant do myself, I have had relatively good luck getting them taken care of by these guys. However, after this experience I will definitely NOT be taking my Yukon there for any more work.My dash cams verified what I feared. They did nothing to the Yukon beyond shuttle back and forth between the back lot and the customer driveway. I provided very specific instructions to Hugo Sanchez on how to reproduce a transmission fluid leak (when parked on a “steep” incline for more than two hours it would leak). They kept my vehicle for TWO days and did nothing more than park it on the customer driveway (there is hardly an incline at all) the first day and then left it on the back lot the entire rest of the time. They didn’t raise it “in the air” for a visual inspection. They didn’t park it on a steeper incline as I advised after the first day (when no leaks appeared on the flat driveway), even when Hugo promised they would. It didn’t move for an entire day until I went to pick it up the next night.Also, when trying to call the service department both days (and when trying to make an appointment) the phone would just ring and ring. Nobody picked up! After three different attempts (about ten minutes apart) each day, I finally was able to speak with someone about my vehicle.Finally, when at the service department picking up my vehicle it took over 45 minutes for them to retrieve it after I spoke with someone about picking it up! There were other people standing around like me waiting for their vehicles as well.I don’t know what has happened to this facility, but it is in desperate need of help. I will not return. If you are considering using this place for your vehicle service needs, I would not recommend this place at all. You have been warned.In response to the response from the dealer in the form of the number for me to call: I provided enough information in this review for you to identify and contact me if you wanted to. Your boilerplate/copy/paste response shows that you care about public perception but not enough to care about the customer. Too bad for you in this case.

Actually got a new transmission and I asked if my fluids would be topped off and I was told yes, but it wasnt done

George and the service team dealt with the recall item and my loose headlight wire expeditiously. It took 2 hours less than expected. Everyone is very professional but relaxed.

Excellent at meeting my wants and needs! Romario was awesome to work with and no pressure to buy a vehicle! Have the exact truck I wanted!

Overall experience okay. Arrived for my scheduled appointment, service tech had said he didnt know why I was there., then found my appointment on his computer. Still proceeded to ask for every detail that was on my appointment record.I called 15 min. before closing to check the status of my vehicle and was told that the shop was backed up, and that they had not gotten to my vehicle yet and every shop in town is running two to three day for repairs. Said he forgot to inform me of this when I left my vehicle. Anyways, I picked the car up 3 days later with the repairs complete and vehicle clean.

Had a car picked out, and deal approved. Than I get a call from someone (that I not was dealing with) telling me the car sold. Whole process was a mess, and now I have run credit but have no car.Couldn’t even get a call back from the sales person that was helping me. Whole process made zero sense, and I’m left with a loss of time and new ding on my credit…Customer beware.

Great friendly and courteous staff Edwin was a phenomenal helper. I was not Pushed into buying anything. It was a relaxing Atmosphere . Michael G in finance was fun and a great source of needful informationm Jess Webb was outstanding with her initial contact and follow through. She is a lovely Accommodating person. So to sum it up Not only did I buy a new truck but I made 3 friends As well. The best experience I ever had buying A new vehicle. Thank you Folks at Midway Chevrolet you are the best. Mark Doolittle

Will never go back to this place. Had an appointment for a simple oil change but it took over 3 hours. Apparently they were “short staffed”. Like, that’s fine but you should’ve told me that when I arrived. I would have gladly rescheduled or went elsewhere. Also, they keep calling me with new car offers after I told them to please stop calling me.

Update: July 19,2021 truck had to go in for immediate service for check engine light blinking.The truck we got was great, but the service and follow up is nothing short of sub par. The night we purchased the truck, before purchasing it, we (myself and the sales rep) noticed paint specks all over the truck. He told us it was not a problem and it would be detailed prior to taking it home that night. We got home, and noticed the next day that it was still covered in paint. We called and brought it in the following day to be detailed again. This time they scratched our brand new $60k truck, and it still has paint on it. They reached out, and I sent pictures via email, as they asked, and they told me to bring it in. We told them that we had to move to California for work, and asked if there was a dealer here who could fix it. They said they would get back to me, and I have not heard anything from them and it has been about 7 weeks. So now I have to do it myself, although they said that it would be taken care of PRIOR to us purchasing it.

Eric Tafoya is the best salesman I have ever met when buying a vehicle. Eric was very friendly. He was very helpful and answered all my questions. I had a great experience with Midway Chevrolet.

First time buying a car at a dealership and I can say without a doubt, its been the best experience. The entire team at Midway Chevrolet are the best. Made me feel at home and answered all my questions. Will come again!

I Found all parts for my car N versa 20

I had a great experience as a returning customer. They took very good care of me and met my needs and still got what I wanted! :)

I didnt feel like a customer, I felt like family. Everyone was nice polite and professional. No high pressure car sale. I recommend Midway chevelot to anyone. My whole family purchases vehicles from them. Great prices, cars, trucks, warranties and service.

Bought a truck there. Service was good but was told they would give a tank of gas and gave half a tank.Say what? Spent a lot of money that day and I think that stinks.

We had the best sales man Camilo!! If your looking for a new Vehicle ask for him!! Not only did I get the truck I wanted but he made it a great experience. Thanks Camilo..

This is the only dealership I have dealt with from my very first vehicle 10+ years ago. I have always experienced exceptional courtesy. The staff are extremely helpful. They have given me excellent service that I am a repeat customer. I highly recommend Midway Chevrolet.

Interaction was great with service advisors was great! My service was easily scheduled online, and was basically in and out with no hassle!

How to service issue with me 2020 Silverado Duramax the service advisor Adrian Baca was very helpful managed to get me in the same day for service very pleased.

The best vehicle buying experience ever. Tennessee was our customer service rep and she really rocked ! This is my 8 th vehicle purchase from midway. They exceeded my expectations and really come through for us with a great deal. We will be back for more!

Purchased my vehicle here and take it to get serviced every few months. I get the best customer service from Cesar Valenzuela and am never disappointed in the work done on my car! 100% recommended Midway Chevrolet!

The employees all worked together to make the trip quick and efficient. They were also friendly and knowledgeable.

Matthew N. was awesome! He handled most of our purchase and trade in remotely so when we came in we were in and out in about an hour with our new Tahoe, and couldn’t be happier. Greatest experience I’ve had buying a new car….and I’ve bought a lot of them. Thanks Matthew and Midway Chevrolet!

I worked with Mike Lewis in the commercial service lane. He arranged time for a 4 wheel brake job on my class A RV. Being a full timer it was nice that the work was completed quickly and the RV returned to me the same day. I am very satisfied will return if I need their services again. Highly recommended.

I have had good experiences with Midway, except for when I purchased my car I had to keep coming back in for things they kept forgetting to do. Overall they are very good and will make sure they take care of you. I came into the service department with an appointment to have my car serviced but the appointment was set for the wrong department and the service tech still took care of me and got my car finished in the time frame he gave me.

Brought my truck in for oil change/service. I ask 3 times up front, please make sure tiresget rotated - she assured me that’s part of it and they do it. It didn’t get done. New truck, never roared before so vary easy to tell. They asked the mechanic if he did it, he didn’t remember. ( If that’s the case, then there should a service/quality checklist with each vehicle on whatever is completed.. giving everyone the assurance the work was done. Receipt also showed air filter changed… was it really?Also there were long streaks on my door window that wasn’t there, all over.Again quality checklist, take the extra min to ensure everything is done.

Anthony was great, he helped me from beginning to end. Also he drove my older vehicle back home when I purchased the one.Financing took too long to complete the transaction. I didn’t know that for pre approved loans, proof of income was necessary at the dealer place. Other than the 3.5 hour wait, everyone was helpful.

Definitely had some nice cars on the property. Decent prices too. The Chevy Spark is a really nice vehicle. Check it out. Great price. I might just purchase one....

Had my oil change and everyone has been so nice, Ceaser was my service advisor had my vehicle within minutes. I will definitely keep coming back

Orlando the sale man 😘 is the best. I love him his customer service is professional and very business minded. Awesome person very helpful and kind. Thank you Orlando for getting me the best deal.

This was our first time to the dealership for service. We were blown away with the amazing service Cesar provided from start to finish. He kept us in the loop the whole time and was professional, polite and went above and beyond for us. We highly recommend Midway Chevrolet and Cesar!

This place is a RIP OFF . Charged me $700 to fix my batteries, which I provided, and the AC when we brought it in for a problem with the fuel vapor recovery which was never resolved. Also, they didnt remount my batteries. Just left the brackets flapping around in the engine compartment.Im NEVER going back there and Im telling all my friends and family to do the same.

All I can say is 100% professionalism from the crew at Midway!! My car had to be towed in, and the service advisor, Adrian, called me and kept me in communication the entire process! I recently moved here from Ohio, and will definitely be looking to Midway for service and sales!

Sales People are great. Had a guarantee approval from a bank before we stepped on the lot. I was sckeptical at first but everyone was helpful and assured me we are good. One day since we got the truck so ...fingers crossed everything is correct in regards to bank approval.PS they also worked hard to get us a lower apr from 15.9 to 13.9 to 11.2....and they paid off our trade in full. I will never go anywhere else. These people are amazing.I went to gateway after they told me they had trucks to being called 15 minutes later saying all 4 sold. I got this for 3 days in a row. No one that contacted me has ever worked so hard to make a deal. I will drive across town to do business again.10/13/21...Update...Midway did exactly what they promised. These guys are so great we bought a truck on Tuesday the 28th and then I went back on the 30th and bought another 2021 chevy silverado...I could not b happier and they truly will work with you if they can....I wish I could give 10 stars....

Very courteous people to work with. They dont try to sell you anything you dont want or need, so thank you for that. The whole process is smooth from start to finish.

Our sales rep Enrique was amazing, he has been very diligent, helpful and a great upbeat attitude. We are in the process to buy our second car with him. This is by far my best dealership experience. I was about to give up on Chevy vehicles because of my previous experiences but now my faith has been restored.

I bought this car a month ago with the tire pressure sensor broken. They assured me that they would fix it with no cost at my first check up. My battery died a few days ago and they told me this is not covered by the gold warranty that I pay for also they cannot do it because I bought a Honda not a Chevrolet. They also told me that I will have to pay for the pressure sensor out of pocket as that is not covered and they don’t know who told me that. I would not recommend this place to anybody I know and if you do have to expect for your entire day to be spent there and possibly the next. The only reason I have to deal with them once again is I bought a car from midway Nissan and the next day the transmission was slipping so I traded it in paying more money for this car.

Alex, Edwin and Joe were awesome in helping us purchase our Silverado. They worked hard in getting us in and out. We were in and out in 2.5 hours, they had our, Silverado waiting for us. I will definitely purchase from Midway again, thank you so much we couldn’t be happier!!!

This dealership was great from start to finish! Even in this time of vehicle shortage, they still worked with me and made a deal that I was comfortable and happy with! I will definitely be back in the future!

Terrible dealership to do service with, Kenneth Smith is a terrible sales rep, kept us waiting for half hour to bring the wrong car to show, decided it was a good idea to argue with us over the difference of a used vehicle and rental vehicle . Kenneth provided the worst interaction that made us turn away. After we brought up our concern with his service he proceeded to tell us F off and gave us the middle finger. Ask for anyone else but Kenneth Smith.

Midway Chevrolet is the absolute worst place to go for anything. The salespersons are majorly high pressure. The service department is slow and useless. It took more than 6 hours for an oil change. I went back because I had a free oil change left and they told me it was going to be 4 hours, that’s ridiculous. I took my car to Sands Chevrolet and had the oil change and 15,000 mile maintenance done it 2 hours. I’ll never return to midway.

I had called around comparing prices and trade value for my vehicle knowing what I wanted... other salesman/dealers were responding but not with what I was looking for... when i contacted Enrique from Midway, he was prompt in responding to my inquiry and found my truck...I gave him my numbers I was initially quoted from another dealership and he beat it by 2k.... idk about any other “hidden” fees that may have been tacked on, but Still felt I got a great price with no haggling and walked away happy with new truck...

Horrible experience. Scheduled a test drive per their time request. Upon arrival the vehicle was not ready nor clean. Excuses were made and then they stated that we needed a credit check before a test drive could happen. Why would they make us a drive in if that was required? Poorly ran company with zero class.

I had one of best experiences buying a vehicle at Midway, sales associates were knowledgeable about the the truck I wanted and didnt try to upsale. Finance dept had me in and out very quickly.

Midway goes above and beyond to get you into the car you want. No pressure, no pushy salesman. They truly want to make you happy with your purchase. 2nd car bought from here. I recommend to all I know. Will be back next time as well. Love the team at Midway!

Id give 0 stars if I could.I bought a 2016 Kia Sedona about 18 months ago from Midway Chevrolet, along with their in-house silver package extended warranty through MPP. I have put just over 5,000 miles on this vehicle in 18 months and my engine needs replaced due to failed head threads. Neither Midway Chevrolet nor MPP have been helpful. My claims to MPP have been denied and calls go unreturned. Midway has offered no assistance beyond giving me a clunker trade in deal, with an outrageous payment to cover the cost of both vehicles. I have been informed by other reputable car lots to contact BBB and the Attorney General as well as to fight MPP on this because Extended warranties are meant to cover failed parts. I will be following through with this advice first thing Monday morning. I am a single mother of 2, taking care of my bed ridden veteran father full time. My income is limited. This has been an awful experience dealing with Midway and I cant say when I bought the car it was a pleasant one either. The Kia dealership that found that issue told me MPP is by far the hardest warranty company to deal with. My advice, shop around, both companies are awful to deal with.

The after hours night security staff were awesome I asked if they had a mask by chance and they supplied me with a mask so I could catch my uber.