user
ACP Auto Body Collision Repair - Portland
10033 E Burnside St, Portland, OR 97216, United States
Appearance
ACP Auto Body Collision Repair - Portland
Comments
Al
Review β„–1

If i can give them 10 stars i would.These guy’s made my life sooo much easier from the moment i called them about my crashed car to the moment when they towed it to the day i picked upThe Manager was on top of his game πŸ™ He never Hesitated to answer any of my calls and any of my questions . He always had Answers.I highly recommend these guys πŸ‘ they wont let you down .Thank you guys !!!

Sa
Review β„–2

First time filing an insurance claim due to an accident, they explained everything to me and were very knowledgeable about the process. Great communication and customer service. My car looks wonderful!! Great team, thank you!

Ab
Review β„–3

Great place! Our car was totaled and ACP was very helpful/communicative throughout the process. It gave us much needed peace of mind because we hadn’t navigated the process before and have had issues with Progressive. Good customer service, including swapping the old rims/tires out with the stock ones for us, and updating us regularly. I would definitely recommend ACP- fair prices and awesome service all around

Ji
Review β„–4

Had a great experience with ACP Auto body. The owner and the staff are very friendly and helpful. The repair took a little longer than expected, but that was because the part took longer to arrive due to covid impacting deliveries. I had one minor issue with a sensor on my rear bumper dislodging a couple months after the bumper was replaced. The owner was very responsive and took care of it right away..

Gi
Review β„–5

ACP is amazing!!! They where very helpful, super professional and had my car ready in a timely manner. I highly recommend ACO Auto repair. Thank you again for making my car look brand new.

Mo
Review β„–6

I unfortunately have had many car accidents in the past and by far this is the best place for sure... We usually have to rent a car while our car was being repaired but he had a loaner car that got great gas mileage. We had a Thousand dollar deductible and the owner gave us a a 300.00 discount and also buffed out the bumper in a few places, in which I unfortunately had a few parking lot incidences. It looks brand new. The girl in the office (can’t remember her name) sorry, was so nice and so is the owner. This is our new auto body shop! Let’s just hope that is not my fault next time! No there will be no next time, but I am definitely going to refer him to everyone. Forgot to ask if they Engine work, or tune ups or oil changes even though our car runs perfect some of our kids cars need work. So call and ask himGreat experience (not the car accident) but the nice service he gave us. Thanks againπŸ˜‡

An
Review β„–7

ACP replaced my front passenger door and windshield. They did an excellent job matching the paint and cleaning everything up. I was especially impressed to find all my road maps still nicely arranged in the door’s storageβ€”I had forgotten to take them out before the work was done. The work took a bit longer than expected, and ACP offered me a discount for the trouble. They were a pleasure to work with, and I would go to them again.

We
Review β„–8

I used to rebuild motors, and have worked on many cars. Im very picky with the shops I work with.Alberto did a great job restoring our 2005 Honda S2000. Someone hit our car and ran last month. ACP Auto Body restored it to great condition. The lines look clean. We dropped it off, they paid our $300 un-insured motorist deductible, and they took care of the rest with insurance. The lines look good. The paint was blended well. Id highly recommend them to anyone.NOTE: Youll see the spoiler is missing in the painted photos, these photos were taken before it was re-mounted.

do
Review β„–9

ACP AUTO BODY, INC did a great job on my car.Alberto and Isabel was a great team to work with. They gave me a loaner while my car was being repair. My car was sparkling clean when I picked it up. I highly recommend them for auto body work.

Ca
Review β„–10

Tried to charge me $1400 for a bullet hole repair with no electrical or function impact, strictly cosmetic damage. I ended up doing the job myself with Bondo for $50.

Br
Review β„–11

I’d like to send my deepest thanks to ACP staff, especially Alberto for taking care of my car. It was my first experience with getting my brand new car repaired from it being hit and from start to finish Alberto was always there to take my calls and answer my questions. Needless to say I was nervous about letting anyone work on my car but after much research, I decided ACP was the best fit and I am so glad I chose them! Their work on my car was exceptional. Everyone was so kind and very professional. These are hardworking, honest people who take pride in their work and they deliver hands down. They even provided me a loaner car at no cost to me and cleaned/washed my car when it was ready for pick up. Helped me with my deductible and kept me informed about the progress of my car.I hope to not ever need to have my car repaired again but if I ever do, I will be a loyal customer of ACP. It’s customer loyalty that this shop has earned. Thank you ACP! ❀️

Al
Review β„–12

You will not find a better service than this one. Their service exceeded all my expectations. My 2020 Toyota Corolla was badly damaged and I thought it was impossible to get it repaired. However, the car after service looks like brand new. It was a problem, cruise control didn’t work, but computer restarted itself in the same day, and it started to work. There was a problem with parts because my car is new. Alberto provided me with free rental car. They also paid my deductible. I can recommend this service for anyone.

Ni
Review β„–13

Very helpful and friendly team at ACP. I had a very small issue with my car. They fixed it free of charge and have me some helpful advice for fixing a different ding as well. Will definitely be back!

Ma
Review β„–14

Took awhile to get it done. Nice paint job on damaged part but small ones were not painted.

Jo
Review β„–15

Dont take your car anywhere else, your search ends here. Exquisite value and quality. They did an excellent job, great people, great end result. No better collision shop in PDX.

E.
Review β„–16

Best decision Ive made concerning Auto Repair Years very helpful and very thorough I was completely satisfied with the outcome

Bl
Review β„–17

Never again ! ACP Affordable Cheap Paint. Months later my car is two different colors. Took forever to get the work done.

b
Review β„–18

Dents Gone WOW!!!! Dont tell the rental company that there was a dent in the brand new car that I had out. I kept it an extra day and took it to the shop. The owner said he would have his Dent guy come in the next day and see what he could do. I thought there was absolutely no chance whatsoever that they could make that dent disappear and that I was screwed, blued and tattooed. I got a text message the next day at 10 a.m. that my car was ready. I was sure that was because there was nothing they could do. No way, Jose!. The dent guy had taken the dent out 100%, and you couldnt even see that there was anything there, ever. The car checked in on rental return without any issue whatsoever. My God almighty, this guy was an absolute magician. It has been said that they can be a little bit slow, and I think that might be true, so I wouldnt count on it being the fastest turnaround on the planet, but if you want top quality work, entrust your car to ACP Auto Body, and Mr. Perez, the owner. You cannot go wrong.

Ju
Review β„–19

From the first call when they were the only place answering phones on Saturday, to issues with insurance payment, they were continuously positive and kept great communication. While I hope to not need a car repair in the near future, but it will be ACP that earns my business back, guaranteed.

Ke
Review β„–20

Just picked up my 2013 Audi Q7, and it looks brand new! ACP did a fantastic job, and I am very pleased with the quality and detail. My car had significant damage to both the front and rear, so much so that I was sure that the insurance company would total the car. Insurance said that they would pay for repairs, so after searching on Google and Yelp, I chose ACP, and Im glad I did. They dealt with the insurance from getting my car towed, extensions on my rental car, returning my rental car, and getting all repairs approved. I didnt have to deal with insurance one bit, and I appreciate that because I hate dealing with insurance. On the outside, the shop isnt the most appealing. However, dont judge a book by its cover! I would not hesitate to use ACP in the future or to recommend this place to friends and family. My only critique would be for communication. It took me a while to get my car back due to the extent of damages, as well as having to special order parts. I would have appreciated updates rather than having to call them all the time.

Au
Review β„–21

We took my boyfriends car here that was involved in an accident. We were so pleased by the service and the remarkable repair, that we brought in my car teo weeks later for some minor repair. They work with you to figure out how to do the job, getting it done the way you like and goes through price options; such as using used parts rather than nee to reduce the price. AWESOME AND HIGHLY RECOMMENDED.

Je
Review β„–22

This team knows what theyre doing and are more about you as a human than just another customer. Youre in the best possible hands in Portland here. πŸ’― recommend

ab
Review β„–23

Wow! its so scary taking your baby (car) into the shop. I was amazed and so grateful for their service. They always answered my calls or would get back to me quickly. When my car was returned it was extra beautiful they did such and amazing job. I am so very impressed with their work and customer care.

Al
Review β„–24

Best auto repair shop, sometimes they are short staffed and the repairs take longer. But they are always high quality repairs.

La
Review β„–25

These guys are amazing!!! Super professional, competent, fast, great communication, and my truck looks brand new again! They dealt w all the headaches of the insurance company. Highly recommend!!!

Je
Review β„–26

It took 3 months to get my car back and repaired because of my insurance company. However, ACP fought for me, so I didnt have to argue and deal with the insurance company myself. They also provided a loaner for the FULL length of the repair, and lowered my $200 deductible to 0!!! I love this repair shop, and will recommend this place to anyone that needs a repair!

Lu
Review β„–27

Went to ACP with my Chinese grandpa, who doesnt speak any English, to have a side mirror repaired.Mirror controls worked perfectly but the mirror had been popped out of the case. A different repair shop tried to charge us 500+ dollars to replace the entire mirror system, but ACP did not try to take advantage of us!ACPs manager (owner?) was friendly and patient, waiting for me to translate everything. Service was super fast, the mirror looks perfect now, Im so happy! Highly recommend!Honest, fast, professional service!

Cr
Review β„–28

Great guys, had a fender that was rubbing after a little fender bender. They had no problem popping it back out real quick. Didnt even get the kids out of there seats. Took about 10 minutes and didnt ask for payment. Still paid them for their time. Definitely will be coming back.

Dr
Review β„–29

Excellent body shop. Dont be thrown off my the location, this body shop does excellent work.

Ci
Review β„–30

No job too small! These guys really take pride in their work, with top notch customer service. Turn around time was fast! They didnt take my payment without me first seeing their work and finished product, a rare thing these days.I brought my older outboards hood to be painted and repaired; hesitant of it being too small a job for them. Nope! They had no problem giving me a fair quote and took pictures of how I wanted my decals. Picked it up a week later and what a terrific paint job!Such a pleasure as a customer to do business with stand-up people. Very, very pleased with their professionalism, attitude and this transaction.Highly recommend this shop to anyone.

Ad
Review β„–31

They have good service and have been helping our business and personal vehicles stay looking like new! Best body shop ever

Ro
Review β„–32

Took a little long to get my subaru back (which could have been my insurances fault or due to the amount of damage to my car) but their customer service and quality of work gives them 5 stars. They were informative on any updates to my car and answered all my questions. I had help with my deductible which was very sweet and really awesome! They are a great company and I would recommend them first to anyone looking for body work!!!!Thank you soo much!!!

so
Review β„–33

I had such a great experience with ACP autobody. Everyone I encountered was so helpful. They help you through the process with insurance and in most cases even help with the deductible. I recommend them to anyone out there with minor to major autobody repair needs.

Ky
Review β„–34

Took my truck in to have the door repaired. They started my car out back and brought it around for me to pick up. I brought my car home and it has never stared again. They said they drained my battery while working on it but I have to now replace more than the battery... If you like driving your car dont bring it here

Ho
Review β„–35

Wow, these guys were awesome. I was totally stressed out about busting up my car and their professional and friendly service made me feel so much better. They did an amazing job fixing up my car, were always available for my questions, gladly helped out with my special requests, and went way beyond my expectations with their level of service. If youre looking for someone to work on your car, I would absolutely recommend ACP. They are the best!

DA
Review β„–36

OH my gosh what a great company. Takes Pride in his work and goes above and beyond to make sure you as a customer are taken care of. I have nothing but positive to say about this place. You can tell he loves his chosen trade. Every time I came in to see my truck after it was vandalized he used my name. He kept in constant contact and even helped me with an insurance problem. they even changed my door hinges with out a cost to me. Growing up with a dad that is a car guy I have nothing but respect for this owner. Rare breed here and really stands behind his work... If we had 15 stars I would rank them that great company!!!! choose this place... you wont be sorry...

Am
Review β„–37

Avertano has been nothing short of fantastic. From working with the insurance company, getting parts for my car which were not available in the US, to following up and helping out, just plain great. The work is great, car looks brand new. Highly highly recommended.

An
Review β„–38

Add as many plusses to that 3 that you can! We had GREAT customer service and excellent craftsmanship on our old reliable 99 van. The body now looks great--if only they did people. Thank you so much for your kindness, honesty and guaranteed-time when it was finished. We are very pleased with your work and will definitely recommend you to our friends.

Da
Review β„–39

Very happy with service and deal.

Tj
Review β„–40

I had work done for an insurance claim (the other persons, thankfully). They handled all of the details with the insurance and arranged my rental car. All I had to do was drop off the car and pick it up. The car came back with the paint looking better than when it was new! The work was completed in a time-frame on par with other body work Ive had done over the years.I had some out-of-pocket work done on another car on which they did a fantastic job for a reasonable price.Dont expect a large comfy lounge with coffee, but you can expect friendly professional service with high quality craftsmanship.

ca
Review β„–41

My truck turned out beautiful they were so friendly took a week longer than expected but that was also during Thanksgiving! And I didnt have to pay my whole deductible

ph
Review β„–42

These guys are simply amazing !!Great quality work and super friendly

Da
Review β„–43

Awesome service gave me the estimate that I was needing and did my driver side mirror for me at a very fair price thank you very much

Ki
Review β„–44

Awesome customer service, quality work!

Li
Review β„–45

I recommend ACP to family, friends, and my own clients (who can go anywhere for auto repair per Oregon law). ACP gets 5 stars in my book!Linda Elliott, Farmers Insurance, Portland

Ca
Review β„–46

Great customer service.

Do
Review β„–47

Great experience. The car was done well and on time. When I went to pick it up, they even went above and beyond the call and fixed a back up light for me. Friendly, courteous and professional. I would definitely use them again!

le
Review β„–48

These guys were pros from start to finish and let me use a free and clean loaner car. They had helpful advice on how to deal with my pesky insurance company!

Re
Review β„–49

Car looked brand new after work was done! Amazing customer service and mechanics

Sa
Review β„–50

I cannot recommend this place enough!! Incredible attention to detail. They were able to match the color of my custom paint job on my VW Beetle. Plus, the owner is an inctedibly nice guy. If your car needs body work, this is the place!

Sh
Review β„–51

I had a problem with a broken side mirror so I called ACP because that is who my phone said to call and they had the part ordered within an hour. Two days later I drove my car in and they went right to work. It only took Alberto 15 minutes to get me back on the road!! The mirror looks brand new and flawless! Not to mention all the electrics on it work as well. They employees at ACP are very friendly, while I was there 3 guys stopped their work to greet me.

An
Review β„–52

Acp did a killer job doing my front end after someone backed into me. I will definitely be heading back there for next repair.

Mi
Review β„–53

Great shop to get your car worked on, the is super nice and easy to work with.They even pay for part or all of your deductible.

Ba
Review β„–54

ACP Auto Body was outstanding in their service and repair from the time I first contacted them through to when my car was back to as good as new or better! I would not hesitate to recommend Avertano and his team to anyone. Thank you, ACP!

Ia
Review β„–55

Fast service, affordable and friendly. If you have a urgent car repair. This is the place to go.

ma
Review β„–56

After going through many frustrating experiences with insurance agents in dealing with car repairs, I found Debra Burke to be most helpful. She was professional and went above and beyond to help me get photographs that I needed to settle a claim. What a pleasant experience to have after having people not step up to their responsibilities. Thank you, Debra.Marlie Killen

Ma
Review β„–57

This place is great. Only issue I had was with the free loaner car, it was a POS but it was free. The work they did looked great. It has now been a little over a month and the car seams to be holding up good as new. The staff was friendly the manager was in touch with me though out the repair keeping me informed. Just if you stop by the shop dont let the look of the place run you off they are professionals and I would rather get a better deal on my repairs then pay more for a big pretty shop, and nice new fancy loaner cars. I would highly recommend this shop and I can assure you that I will be using this shop again.

Ma
Review β„–58

Amazing job on my car, good as new!

Ca
Review β„–59

Very personable and great service! Received rental and handled insurance well. I was able to receive work for re-existing damage prior to the wreck on my Scion Xa as well!

Tr
Review β„–60

I appreciate their services and their prices so much! I couldnt be more grateful for getting my car unlocked for me, and so fast too.thankyou guys..

An
Review β„–61

My Odyssey looks good as new after an accident. We had a wonderful experience at ACP Auto Body!

Co
Review β„–62

They did an awesome job on my hyundai Elantra would recommend.

Ei
Review β„–63

Called after my gf wrecked my truck, the owner was awesome on the phone and I dropped off my truck the next day. He did everything from there, called and let me know what was going on. I dont know what I was expecting when I picked up my truck, but it was AMAZING!!! replaced the whole side of my bed, and even painted a previous scratch on the truck. I reccomend this place to anyone, the guys did an awesome job!

Is
Review β„–64

I had an excellent experience at ACP Auto Body. Everyone I encountered was very knowledgeable and kind.

Ta
Review β„–65

Gave me an estimate even though they knew I wouldnt be repairing my car. Thanks so much for helping me out!

La
Review β„–66

Auto body shop tigard did an excellent job painting my car after a car accident.I recommend ACP Auto Body to every body in the portland area.About We pay your deductilbe, complete true, they did paid my deductible!Thanks guys!

Za
Review β„–67

Fixed my Mercedes after a collision so it was better than new...paid my deductible so my out of pocket cost was nothing....Also free loaner cars. I wouldnt think of going anywhere else!

Ra
Review β„–68

Auto collision shop in tigard, They re doing and do exceptional work. Its not often that you find a repair shop with workers who have a true passion for the cars they work on. Fixed my Toyota for less than the dealer was ready to charge me. They tow mey car from Hillsboro to their location at Portland. Thank you Avertano!

Ge
Review β„–69

Auto body repair Tigard did a great job, I called them to pick up my card near Beaverton after a car accident; Avertano tow my car to his location in portland. After a couple days my car was complete fix and the all pay my deductible!Great deal. Thank you ACP Auto Body!

ja
Review β„–70

Courteous, fast, and well done! Highly recommend.

Jo
Review β„–71

Amazing service, best work i have seen!

Ia
Review β„–72

I highly recommend this place.

Ky
Review β„–73

They actually pay part of your deductible!!

Mi
Review β„–74

Got into a car accident and my back bumper was destroyed. They really did a number on my car. You would think my car was just made. Thank you ACP!!!!

Sa
Review β„–75

No loaner vehicles, two- three weeks before vehicle is returned. No parking.

ju
Review β„–76

Thank you ACP for help me with my 2007 Honda Accord.

Ma
Review β„–77

Good work

Pa
Review β„–78

Excellent work, very friendly, impressed by the work they do.

Information
74 Photos
78 Comments
4.9 Rating
  • Address:10033 E Burnside St, Portland, OR 97216, United States
  • Site:http://acpautobody.net/
  • Phone:+1 503-255-0060
Categories
  • Auto body shop
  • Airbrushing service
  • Auto dent removal service
  • Car service
  • Painter
  • Towing service
Working hours
  • Monday:8AM–6:30PM
  • Tuesday:9AM–4PM
  • Wednesday:Closed
  • Thursday:8AM–6:30PM
  • Friday:8AM–6:30PM
  • Saturday:8AM–6:30PM
  • Sunday:8AM–6:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Similar organizations