I absolutely LOVE this place. Lots of expert here to help you. Great for any beginner sinking their teeth into photography. Unlike other chain stores and Amazon, this place is a fantastic resource for the professional when they need something, they can see, touch, that wont break after the first use! The selection is constantly updating to the latest gear, and even through the pandemic, you can STILL hold a camera and take a few test shots. Again, I love this place and I hope its here to stay for years to come!

This is a shop full of people who know and understand cameras. If you are thinking about investing in a beginner or professional rig, they can be of assistance. Is one thing to search the web, read reviews and view a camera which interests you on line. Quite another to put it in your hands, feel it, see if it fits while having a professional explain ins and outs. Highly recommend (I am not associated with the store in any professional or familial capacity.) Cheers.

Great store. Daniel was super nice and knowledgeable on films. Thank you!

A great place to shop. The staff is always very helpful and knowledgeable. I like the place enough to suffer the drive into downtown Portland to go there. That says a lot...

Almost the last real camera store in Portland. Theyre great. Cameras, tripods, bags, lights, used gear, and more. They also rent gear. Weve rented a big lenses from them many times.

Started coming here after patronizing another certain photo lab for a year and a half where the guy STILL acted like he had never seen me before in his life...the people at Pro Photo are so nice and have long conversations with you as if theyre your good friends, especially Daniel who sold me a used camera from his own collection the first time I met him. Michael also remembered my full name the third time I turned in my film for development. Phil is also very nice and I like his shirts. Simply amazing customer service, the only criticism I have is that they are often out of the cheap and wondrous Kodak Gold and maybe their film lab could be a little faster (I moved from a city that had a place that did one day processing so I guess Im spoiled). But these things dont matter much to me because the customer service is simply incredible and also they always sell Lomo 400 and they claim thats just re-rolled Superia? Works for me I guess. Also that camera cleaning device they sell is absolutely nuts. I bought it to clean my cameras but I soon realized that you can spray air in your friends faces...if youre looking to galvanize a new relationship with a special someone in your life, this may be the path for you!

Great people, prices could be better but its hard to compete with Amazon. Support local businesses!!!

Pricey. They have a pretty big selection though. Between this and Shutterbug, the Bug is a more pleasant experience. However, they have stuff Bug doesnt.

I came to pick up a lens for my pops we literally have the same name… and they wouldn’t release it to me ? I just drove 45 minutes to get told no ? They wouldn’t even talk to him on the phone about it. My parents have been coming here for over 10 years probably won’t anymore. Wack.

Helpful folks. Got right in and out with what I needed. Seems to be that way every time I visit.

Bs Company polices are wack change dat

Knowledgeable staff, great product selection, rental and print departments plus classes too ... it is always best to buy local, and theyll meet online prices too

Very knowledgeable staff. Great customer service! They had exactly what I was looking for.

Favorite store in town. Pretty much the only place I shop. Very, very knowledgeable staff,and lots of em 👍

Great turnaround time on my medium format film. Everywhere else in town was two weeks. These folks processed negatives and sent scans in a couple days. Friendly, professional and safe.

Horrible customer service. HORRIBLE.

Not allowed to rent a lens with a passport?! You are only allowed to rent a camera with a state issued ID. Terrible policy...

Over the years I bought plenty of gear from Pro Photo, especially lenses. What impressed me the first times in the store was how sales staff did their best to help me. They even steered me away from some purchases because certain products would not benefit my photography needs.I find a wealth of knowledge and assistance every time I go. Its one of my favorite places to shop.

Never had a bad experience at this fine establishment. The staff obviously knows their stuff, are always friendly, and patient as Ive watched them interact with absolute beginners many times. The selection is great, and even the used section is well stocked. I have gone out of my way to spend my dollars here many times, despite maybe slightly better prices online. Im very thankful a place like this exists where I live.

Great shop, staff is very nice and helpful

Good to see the shop during covid...

Great store. Terrible customer service.

Came in for a filter, screen protector, flash modifier and one other thing. Not only did the guy at the counter know very little about gear, he was also unfriendly, not helpful and I struck out for everything on my list.I purchased a flash remote which was previously used but sold to me as brand new. The screen had scratches and the battery door wasn’t installed as if someone just threw it back in the box and returned it or it was a display model. Either way, I don’t appreciate being taken advantage of and because of this I will take my hard earned money where my patronage will be truly appreciated.I’ve bought around $2k of equipment from this store and those are the last dollars your company will ever get from me.Train your staff better and remember the customers you screw over pay your bills.

Great store! Got the help I needed and the product I wanted. 5/5

A photographes candy store. I used to love coming here. Though much of the product is now available online and often cheaper elsewhere it’s good to get a good feel for the gear.So, Pro Photo have supplemented with excellent customer service to secure in-house sales?Ha. Right. Many of the staff are about as helpful as a mannequin in a thrift store.To be fair, all the staff know their stuff. Its just that many are unapproachable and seem more interested in clocking out than being present.Jen and Jim are pretty much the exception. I seek them out if I need anything and get excellent customer service and end up preferring to purchase from them rather than buy online.

Place has a lot of gear.

Prompt professional service...the sales associates are friendly, knowledgeable, and provide a thorough purchase experience.

Always great customer service

I have never had an easier experience renting gear, the staff was super helpful and friendly. Pick up and returning gear was incredibly easy and painless. Store is very nicely laid out with a large selection. I know where my first stop will be next time Im travelling by!

A solid shop for everything photo related.

Great customer service!!

Good selection, though sort of expensive compared to online options.

Been here several times and each time was a good experience. Fair pricing and great service.

If you don’t look the part don’t expect service. I walked in 4 employees stood in front and none of them greeted me. Walked around for a few minutes without anyone approaching me. Then as I walked out only one of the 4 talkative employees stared at me leave, didn’t even acknowledged me leaving. I like coming here to rent and to get a feel for the new equipment out, but that’s about it. I’ll buy online for better prices and service.

Im a professional photographer and have been going here for years. I have purchased both new and used equipment from the store, and lots of it. I have also purchased many accessories from here as well. They have always been polite, courteous, and helpful. Whenever a odd odd or technical question, they have always attempted to answer it or find someone who might know. In the few cases they didnt have what I needed, they were up front that Im better off just shopping at a well-known online camera Superstore instead for that item. I appreciated the honesty. Ive been here many times and will continue to shop here. Theyve always been helpful, whether its been on a large purchase or a small purchase, new or used equipment. They also have a photo lab one block over which does excellent work, and they also have a rental department which has some great gear to rent. Also, if you rent the gear and then decide you like it and want to buy it (within the week I think), then the cost of the rental is applied to your purchase. Overall, its the best camera store in Portland bar none and they have saved my rear multiple times.

Good selection of new gear, and pretty knowledgeable staff. The service here can be pretty hit and miss especially when they are busy, and their selection of used gear has really gone down over the years. They have lots of on-site events and an amazing selection of gear that you can rent for pretty reasonable prices. Its locally owned and the owners are good people, which is a huge plus. They have the best selection of lighting and bags on hand in Oregon.

The goto (Portland area) store in photography needs. I am still the type to support stores over online. At this store, you get knowledgeable employees, the best photo gear options and even a great used section. I never leave empty handed ;)

Had prints made and they were great and start friendly and responsive.

Amazing service, great products and extremely helpful consultations. We had SUCH an amazing session with Robert of Pro Photo Supply when he came into our shop for a photo consultation a few weeks ago. He went above and beyond in showing us the ropes for lighting, camera placement and so on. He helped us install equipment, gave us editing advice right there on his laptop and was very kind, professional and personable on top of it all. VERY happy with our experience!

Ive shopped at Pro Photo Supply for a better part of two decades. As of recently my experience with them has been going downhill. There has been a change in staff and the new people clearly prioritize their commission over long-term relationship. Oftentimes I have trouble getting their attention, since I dont fit their appearance standards (Im a software engineer, and I dress like one...). Getting a decent advise has become next to impossible outside of buy this more expensive thing and it will totally make you a better photographer.Todays experience did it for me, though: on Saturday I went to the store to look at Sony 100-400, and while talking to the sales person specifically asked if the lest has any issues focusing in lower light conditions. I was assured that no, will work great with [my] A7III camera and if it doesnt, just bring it back in, and as long as it looks new there will be no restocking fee. Turns out the lest hunts a lot in less-than-ideal conditions, so I decided to return it and get 70-200 F2.8 + 1.4x TC. I was greeted with a Oh, here we go again. Whats going on with the lens? by manager, who acted as if I was stealing from him. Then he told me of course it will hunt in low light, this is a slow lens. Oh, and of course there will be a restocking fee, even though the sales guy said there wouldnt, and no he doesnt care that I spent close to $7000 in the past six months alone (I and dont even know how many tens of K$ over the last two decades) at his store, and he will not make an exception. I get it, the item has been opened and I can see his point about needing to sell it as an open box, but that doesnt make it OK to be unprofessional, belittling, and roll your eyes at a paying customer.The bottom line is that I would love to support a local store, but with this level of service from a manager is not excusable, and I will rather support a store that appreciates my long-term business or will just save a few bucks and buy online going forward.

Always a great place for photo and video equipment!

A great source of photographic knowledge. Outstanding selection from all major camera manufacturers, and tons of accessories. The best shop in the Portland metro area for cameras, lenses and everything youll need.

I love this place! No gig is too big or too small! All of the employees are super knowledgeable and helpful with any questions you may have about the gear.

Rob Williamson at Pro Photo Supply was hands down one of the best salesman of any products Ive ever met. I had a ton of questions, which he answered and never made me feel stupid for asking. He got out every demo model I asked for, took notes for me, looked up pricing and specs I asked for, and even brought me a drink of water. Truly outstanding customer service.As far as the actual store, they had a huge selection and price match, no reason to shop anywhere else. I would rather buy local than online, especially with expensive photography equipment!

Contacted the store to order a Leica Q2 in early April. Was told that an order has been placed but will need to wait for 2 - 3 months. Thats fine, I understand the stock is low so I waited. Asked for an update a week back by email and got an answer today finally said the order for me is not in their system, and was asked to shop somewhere else.If you do not want to do businesses with customers then please tell them on the first day, rather than having them waited then told them you didnt place the orders for them at all, without an apology.

Best camera store in Portland! I wouldnt get my gear elsewhere! Staff is friendly and always eager to help without being too pushy. Great environment and great customers too. I always end up talking to other photographers while we both browse. This store brings the community together. Worth a stop!

They charged me a $700.00 “restocking fee” on a camera returned within 3 weeks in perfect condition. I am done with them forever. Absolutely criminal. They are perfectly in sync corruption-wise with these times of Trump.

Hands down the best photo rental crew in the game! I have been renting from Pro Photo on a very regular basis (almost every weekend) for around 2 years now. I have never had an issue with any gear and in my experience all of the employees have been extremely approachable and genuinely interested in helping me out.I am a concert photographer so from time to time I will get asked to work the day of events. Unfortunately, that was the case this past weekend.. I was called at noon, on Friday before the eclipse to shoot a concert on Saturday. I immediately called Pro Photo knowing my chances of reserving the gear in need was slim. Tim picked up my call and started looking gear up for me. I knew that most of there inventory was already rented out (because of the eclipse) but I had a few lenses I didnt feel confident working without. After talking a bit more with Tim I ended up reserving most of the gear I wanted, as well as 2 lenses I hadnt even considered before. The photos of the event turned out better than imagined, I was happy, and my client was happy. Win, win, win!!Honestly not sure where my career would be without this company and the wonderful people they employ. I see you all on a weekly basis but I just wanted to give a HUGE shout out to the whole rental department. You guys (and girls) are the best!!

Last week, my purchase experience at Pro Photo Supply began with mediocrity with the first store sales person, but then we were turned over to another sales person, Simon, who was incredible. I would like to commend him for his knowledge, enthusiasm and patience in finding the perfect solution to my daughters camera bag needs. We went into the store with enthusiasm and he matched it. It was refreshing and greatly appreciated! It is hard to find a sales person like Simon. He is definitely an asset to the store. We will always ask for Simons assistance in the future. Thank you.P.S. Dear Store Manager, Give him a raise or promotion!

Amazing place filled with knowledgeable staff!

Pro Photo Supply was personally recommended to me and I visited the store to go tripod shopping. Even though it was busy with other customers I was able to speak separately with two members of staff and discuss my needs. Both seemed knowledgeable and interested, the range of products in stock was quite wide, and I was able to come away with a much upgraded setup - I don’t think I can ask for more than that.

Walked into the store for a trade in after discussing it over the phone. There was some initial confusion about who had given me a quote, but to their credit, they actually paid me more than they estimated over the phone. The rest of the transaction went extremely smooth. The salesperson knew what they were talking about, and were more interested in making sure the customer knew what they wanted instead of pushing them towards expensive equipment. Will definitely be back if I need to get something else

A real camera store!!

I have traveled all over the country over the past 15 years and this has got to be one of the cleanest best organized and most helpful pro oriented photography stores I have come across. Not to mention very well stocked and fairly reasonably priced both new and used equipment. I was visiting from Extreme south Texas and needed a bracket for my Manfrotto tripod and they had it.

One of the last shops in town. There is a nice print lab. I use the rental department frequently, you can’t find a nicer group of photography enthusiasts who know their stuff. Never gotten the cold shoulder here.

Update pandemic days:They’ve upped their game and usually make an effort to help everyone in the store now. I see employees actually go to customers and I’ve had several pleasant visits since. I’m upping this review two stars and if they become poopoo heads again I’ll takem away again so there!Really challenging to shop here, it’s not like any stores you’re used to. Only a couple of employees are helpful and those folks will make your experience perfect and you’ll leave smiling. On the other hand the other employees may well be working for someone else, because I can’t get one to help me. I’m writing this review in the parking lot, after yet another trip where I tried and failed to get an employee to help me spend money. Off to B&H it is! Thing is I actually *drove* here you’d assume they might help me.Only shop here if you absolutely have to have the item. One trip will be great (I had one in June!) then the next one will leave you feeling pointless and empty handed. Dunno what’s the deal!

I called about a used camera lens they had advertised on their website, was told that there was some wiggle room on the price if I came in to look at it. Made the hour drive, waited 20 minutes for the “right” person to talk to. In 30 seconds he told me he’s not budging on the price. Very frustrating to be mislead in this way. The lens can be purchased new for the same price they were trying to sell it for used. I have purchased new camera and lens equipment from them over the years, but will take business elsewhere in the future.

Cool place to look around if you are into photography. Staff are helpful and friendly. Had a great conversation

Definitely the best photo store in town. The staff is very friendly and informative. You dont get the sense of Hurry up and buy that Ive felt at other photo stores. Id highly recommend stoping in.

Incredible customer service, cant recommend them enough!

Great local photo joint for all my camera, printing and gear needs. The also have a rental selection which is a really good deal. Can rent a lens for the daily price on Thursday for the WHOLE weekend. Thats a crazy deal. Picked up a second hand lens here too for a decent price. They also have regular talks with photographers which are fun to attend and learn at.

Knowledgeable and extraordinary helpful in buying a camera product and accessories. This is a place that you really need to go to if you are serious about taking photography even if its for the first time or youre a longtime professional. I will return and buy products because of the people and the knowledge that this place brings.

I declined to get a receipt. I hope they remember that I paid them. Great job, young people!

One of the last camera stores in the area that actually has knowledgeable staff and used inventory. Many shops in the area will sell an okay selection and be able to read off the specs, but this place has everything you could want and then some. The sales people are willing to help, and you can find just about anything you need here. The used selection is also incredible, offering steep discounts if you dont mind an older model.

Excellent staff, very knowledgeable and helpful. Great selection of new cameras and gear, the only place I would purchase used merchandise. A great rental department. Pro Photo lab does awesome work.

Knowledge staff. They were able to answer all of my off the wall questions.

They were helpful and very quick and knew what i needed by me explaining the wrong item to them definitely will keep the buisness there

Lots of inventory but under staffed whenever I go there. Too much chitchat with customers ahead of us while we wait and wait. Then people come in and jump the queue, so you wait politely some more. Probably will take my chances on line from now on. Need a Take-a-Number system.

Latest lenses in perfect condition for reasonable daily rental rates. Very helpful staff.

Top-notch professional staff who value each customers experience, from the novice to the best-in-class, award-winning professional photographer with multiple high-end cameras. Patient to a fault, they are dedicated to **you** getting the most of your investment, regardless of the amount. Weve been time and time again in the last 10 weeks, bought two high-end cameras (Nikon and Canon), photo printers, GPS units, and so on. And their print shop does an outstanding job on custom canvas conversions plus they work with you on any (or none) framing you might want. All this, and they rent out equipment, too - try them!!

I called about selling two lenses. I described each lens and the guy said I could get 50 dollars for one and 75 dollars for the other. I drove down and showed the lenses two a different guy. He took one very quick glance and said we dont take those anymore and could probably only give you 25 dollars for each for trade value. Highly disappointed because I called to make sure that I would save myself an out-of-the way trip down there.

All the staff are professional and very knowledgeable. Just recently I was having a hard time figuring out which lens to purchase. The staff their were so great they let me take both lens outside to test them out, which was wonderful. I have purchased several items from them over the years and every experience is better then the last.

Rob Layman has been overly helpful in setting us up with our cosmetic dentistry practice imaging resources. In very little time, he got us up and running over the phone. We tried to do business with Photomed initially (not Pro Photo Supply) and were treated poorly. Finding Rob at Pro Photo was a relief. Will do business with them again.

My number one rental company easy check in and check outs. The clerks are awesome and very Good at what they do. They are able to nice and friendly, involved in the costumes needs.

Have consistently received excellent service through multiple purchases. Very knowledgeable and helpful staff, love to be able to use photo equipment before buying. Competitive in pricing on most items that I have looked at.

This store is always well stocked and they seem to offer the best advice around. They have lots of employees for a store this size and its always busy here. Expect a short line at checkout and a small markup for off the shelf convenience.

Exceptionally educated staff, and incredible selection of both new and used photo equipment at completely reasonable prices. The low cost of used lenses and bodies cant be beat. I wont shop anywhere else!

I recently got a great deal on a camera there - a Canon T6 Rebel bundle, which comes with two lenses and a carry case - and surprisingly, I paid less than what the big box stores were charging for the same thing. Whats more, they threw in a free 32GB SD card, a coupon for a free hour of instruction for how to use my camera, and a coupon for $25 in free prints. Last but not least, if you check their website, youll see they carry an impressive collection of quality used equipment at excellent prices, all in good condition. This will be my go to place for photography equipment and supplies from now on.

Thank You Tom! Toms Attitude and product knowledge combined with his patience helped me make an informed decision and purchase an excellent lens. When sales people wont take the time to hear my needs I take my business elsewhere. Sadly this has happened more often than not. However I continue to hope that I can find the best way to make Pro Photo Supply my home store. Arriving at off-peak hours is my current strategy for getting quality one on one service. Thanks again Tom for exceeding my expectations! E. Windom Seaside, Oregon

Great selection of new lenses with the rental shop just around the corner. Large selection of backpacks and tripods as well. Microphones, drones, attachable screens, flashes, timers, anything you need. Staff is knowledgeable and if they cant answer your question, they know who to ask.

SO awesome here. its a photographers candy store! were professionals and go to Pro Photo often. everyone is always super friendly and helpful. love it here! thank you for making our photography life easier! :)

Great service. Traded my canon in for a Sony here and bought some Zeiss lenses. Excellent customer oriented policies for return and exchange. Only reason for 4 stars instead of 5 is I went there for a camera bag, but was $160 there but only $120 on amazon. I like supporting the local shop, but not when they are that far off as a percentage.

The sales service team is fantastic. Steven, in particular has gone above and beyond to accommodate, and assist me with any questions. His attitude has made doing business with PPS an enjoyable experience!

Just asked if they had something and they were incredibly rude over the phone.

This place is great. Always knowledgeable and friendly, with no pressure and upselling techniques. Plus the events and classes are a lot of fun and helpful.

I was referred to this store by my photography instructor. Brendon was spot on with the information I was seeking and he gave me some incredible additional tips and hints. Could not have been better.

After years of being a dedicated Pro Photo customer, I still buy from these folks even if I have a chance to save money buying the same product on the web.. they are there for you as you make your choice and support you after the sale... They can not offer more !!! ! James Parsons

Just went in today to pick up a new 6D Mii and Jake was extremely helpful with finding me lenses and mics that would work for my project. I explained what I was going for, what Ive tried, what the limits of my knowledge and experience were, and he was relatable and forthcoming with helping me get what I needed and nothing more. Top class sales person and seems like a really nice guy. Will definitely be back for any lens upgrades I need, moving forward.Thanks Jake!

Had a great experience today at Pro Photo Supply. Robert was knowledgeable and approachable. Great customer service. We will be back again!

Walked in knowing exactly the camera I wanted, walked out 10 ish minutes later because couldnt get any service and have things to do. The sole sales person was more interested in swiping stores with a customers and other employees seemed apathetic and uninterested. Reading other reviews this seems to be a common issues and a serious one in this days of the internet where retail-brick and mortar are getting hammered. I ordered the camera I wanted on my phone it will be here in 3 days with 30.00 cheaper & free shipping truth is, I would have paid 50 more to buy local but you have to give a smoe actual customer service to get it.

When I broke my best Olympus lens, I brought it here. Not only do they not charge extra for processing, the staff is excellent. Kat in the repair department is awesome! When the repair looked to be taking abnormally longer than usual, she hooked me up with a rental pro bono. They saved my vacation to the Canadian Rockies and I will definitely come to them with all my needs!

Great selection! When in the market for a Canon, It makes a huge difference discussing my interests with the manager as her passion for photography is amplified through outstanding customer service and communication of knowledge. Thanks Pro Photo Supply!

I have been a customer for more than 20 years. Predictable professional advice... these folks actually know a great deal about their camera bodies, lenses, lighting, rentals...etc... A professional photographers resource

This by far is one of the best photo supply shops around. The staff are knowledgeable, friendly, and seem to be there to help.

Friendly, knowledgeable staff who arent pushy. Excellent prices and return policy. Same or better than a large online retailer of the New York variety. Fairly easy to get to off of 405, though parking is going to be an adventure if youre not familiar with the area.

I couldnt love this place more if I tried. I have bought so many things here over the years and I use the rental department all the time (they know me by name which is awesome!) So lucky to have a store like this so close to me!

Ive always had great service from these folks, especially Eligh. Today was an exception. I called in to find out some info and was talking to Tom and he was pretentious and seemed like he didnt want to be at work today...cutting me off mid sentence and having a tone of discontent isnt a good look for Pro Photo. I hung up on him since he was so unhelpful.

True Professionals! Always great to do business with. Thank you very much.

I love looking through the store and wish I could have enough to buy something from them.they are tremendously helpful and knowledgeable

Great Staff who know a lot about equipment. They helped me find the perfect macro lens for my shoot. Renting equipment is easy, affordable and great because of the diversity there is.