See photos.PROS:Friendly lady at the service counter. Knowledgeable. Quality service. Time will tell whether the AC will continue to blow cold air. Nice welcome signs. Price was reasonable.CONS:1) PAVING: Needs a re-paving project. Potholes made for challenging navigation through the parking lot. There is at least 100 potholes in and near the Masano complex. All the parking lots and nearby roads need re-paving. I was concerned my Sprinter van might get damaged at the big hump at the entrance, where there are about 20 scrape marks made by trucks. Please flatten this hump.2) TIGHT PARKINGThe truck parking lots are tight; just asking for an accident. My Sprinter camper van is 22 feet long and barely fit in the parking lot. There are better parking lots at Cracker Barrel, where I might spend $100. I spent $1000 and feel there should be more accommodating parking and get rid of the hump and curb, which was black with tire marks.3) MARKSThere are six black scrape marks on the paint. I hand-washed the van the day before the service appointment, and I know there no prior marks on the paint. These marks look like a tree branch was scraped across the entire left side. They should rub out with some effort.4) DELAYSThe appointment was scheduled a month in advance. Took three days because the airbag was not available and had to be ordered.I will raise my review if the owner addresses my concerns.

Great service. Service writer, Richard Bibb, is the best. Very reasonable, fixes things right first time. Appointments are promptly adhered to. In and out in no time.

This place is amazing inside, all the neat old stuff and lounge areas, best coffee machine ever. And very nice staff.

Great place to get your car or truck serviced.

I needed a last minute alignment and wheel balancing before a big trip on Christmas Eve after other places fell through. They took care of my Ram 2500 and had it all done up and even smelling better in no time. Thanks

Awesome customer service! We arrived just before closing and our sales guy Mike S and the finance guy Shawn were more than happy to stay more than an hour past closing to finish out the deal. This was by far one of the easiest auto deals Ive ever completed. As well as one of my best experiences. Hats off to the Masano auto park team!

I was at work

5 star to Richard

If I could rate 10 stars I would! Mark M., Mike S. and Sean are FANTASTIC!!!! They took such good care of my family and I, went above and beyond, and even made sure my car was serviced fully. I have referred people here and will continue to do so!! Thanks, guys!

Great timely service. I had concerns and they listened. I would definitely recommend them.

Went to an impromptu coffee and car show today, pleasant and friendly, lots of young people with super cars.

Service people not friendly at all its the second time I was there first was a oil change I told my husband Im not going back for a oil change. this time it was a noise in the heating switch which its still under warranty. I have worked my whole life in Customer service and never treated anyone like I was treated. Bad Customer service PEOPLE. I wasnt even acknowledged when I came in. Waited till the lady was done with someone else, not even Hi how may I help you, it was what are you here for......😡😡😡😡

Diego and Mike were very professional. I had a smooth and easy experience trading in my vehicle.

Amazing! Go inside and see all the nice cars.

Good service. Helpful people

Fantastic love working here

Best virally cars

Its always great thanks

The guy at Sprinter service was rather grouchy!

Excellent service

Clean kept building

Deler car parts