Own a BMW and very reasonable price almost 2000 less then what the dealership quoted me

The team at Redline Automotive are very courteous, trustworthy, and honest. You can bring your vehicle to this shop knowing they will take care of it as if it was their own. The waiting area is very comfortable. The shop itself is very clean and organized - very impressed! Do not look anywhere else to have your vehicle serviced. This is a one-stop shop for any European, Asian, or domestic vehicle, whether it is diesel, hybrid, electric or gas! They took very good care of my Audi A7!

Cool guys they know their stuff.

Redline installed numerous aftermarket suspension parts and performed several repairs that were in need on my pickup. Excellent workmanship and very professional staff. They also pointed our several things I wasnt aware of on my truck that should be addressed in the future. They will be getting more work from me!

I dont normally do reviews but in this case, I felt obligated to share my bad experience. I was told by a dealer and Redline Automotive that I needed a new engine (consuming massive quantities of oil with only 71,000 miles on the engine, but there was no signs of where the oil was going). Got an estimate from Redline and they said they could replace my short block for $3-4 thousand dollars. I chose to purchase a higher end short block along with various other high end parts that are rated better than OEM. Ordered parts from a trusted, certified and reputable dealer/retailer and everything I bought was shipped directly to Redline for installation. I was told by the retailer that everything I bought was everything that was needed for the replacement (nothing missing -included short block, head, studs, gaskets, oil filter, etc).Redline did the install and stated parts were missing and tagged on an additional $1000 worth of parts with no heads up! Was given extra unused parts including a coolant mod to correct a known heat issue on one of the cylinders. When questioned why it wasnt installed initially, they stated directions werent clear enough (were very clear with pictures). The company that built the engine requires 3 stages of break in with oil changes at specific intervals and specific types of oil. I was given a quote for the first 2 oil changes being $196.00, 3rd at $170.00 (included labor charged hourly, oil & filter). They charge labor (hrs. worked) plus all materials used (labor is usually a flat rate and not hourly for an oil change, hrs. charged seemed a bit much). This price seemed excessive for what I typically pay at other reputable shops but I decided to give them benefit of doubt and went back for 1st break in oil change. They agreed to installation of coolant mod with no additional charge but did charge me for an oil filter when I had provided one to be used, gave it back to me. When installing the coolant mod, they indicated that they had to drill and tap the engine, but the instructions clearly stated that all it needed is to remove a factory plug and replace it with a threaded fitting (using a thread sealant to prevent leaks). Next oil change was at 500 miles and they used my provided oil filter this time but I was still charged for one. They came out and showed me engine oil with metallic flakes in it and stated this was highly unusual and acted like I needed to purchase a different engine. Also mentioned leaking coming from one of the valve covers and that it would need to be replaced along with gasket, spark plug seals & cam plugs to the tune of $575.44. This should have been done in the initial engine swap since it all had to be removed, there was ABSOLUTELY NOTHING wrong with the valve cover or gasket when I brought them the car, and the parts I purchased included new valve cover gaskets. New spark plugs were supposedly installed at this time as well. At this point Im uncertain if all the parts I procured were even installed, if labor I paid for was accurate and what damage may have been done during the engine swap (like my valve cover). I am highly upset with them and think they are extremely unethical, lack integrity and other people should be made aware of their shady business practices. They did not guarantee their work and requested that I pay to replace the gasket to begin with and is now leaking. I ended up taking my car to another known and trusted shop to have the gasket replaced for about half of what I was quoted at Redline and I no longer have issues with leaking around my valve cover. I also asked the second shop to investigate the work performed and look over the list of parts I had initially procured. They indicated that I was over charged and the parts I procured should have been used in the beginning and not trying to reuse old parts/gaskets. I will NEVER do business with Redline Automotive or recommend them to anyone.

Jeremy is knowledgeable and a good guy.

My 2001 Ford F-150 truck failed to start while shopping in Richland on a weekend. I did a quick online search and redline Automotive had good ratings, was close, and had a drop off parking with a key drop-off box. With a tow, I dropped my vehicle off Saturday afternoon and filled out an envelope including my name, contact number & key and dropped in the mail slot.First thing Monday I promptly received a call from Redline Automotive. The owner explained their diagnostic service and I gave approval over the phone. Later in the week they sent me a diagnostic report via a text link. The report clearly provided a breakdown of two must fix problems and two fix soon problems with clear pricing for each repair. I approved the repairs I wanted via a return text and promptly received a reply.Several days later I got a text that my truck was ready. When I arrived they explained the the failures I had and provided several great tips on how to prevent the problem from occurring again. The truck runs absolutely perfect.I have owned cars since 1969 and done many of my own repairs over the years including breaks, valves, tune ups and oil changes. Their prices are fair and you get a honest estimate up-front. Redline Automotive personnel are professional, responsive and friendly, the establishment is clean and uncluttered, there outside area is clean with easy in and out, and their overall security is excellent.Redline Automotive is set up to maintain social distancing. If you choose, you can pay over the phone and they will provide a combination to a lock box to pick up your keys and receipt. 5 stars to a great local automotive repair shop! Definitely my go to mechanic in the future.

The best shop in town, give them a call for all your Auto and truck repair and maintenance. A+ service

Redline Automotive has amazing service. Very kind, nice people. Highly recommend this place!

Josh handled the work on my 06 dodge diesel 4x4. He definitely knows his stuff. Not only did he tackle the work I wanted done, but he also identified and fixed problems that were present from improper installation of parts from the last shop I went to before Redline. Josh is Very knowledgeable and great to interact with regarding my specific goals for the truck and how to achieve them. I would recommend Redline Auto and Josh to anyone.

Excellent service, good work and a pleasure to deal with

Great place! Jeremie is amazing, personable, friendly and informative. He and his staff are extremely knowledgeable and willing to educate. Check them out, for sure. A trustworthy mechanic shop. Who would have thought it possible?

The people at Redline Automotive are focused on meeting their customers needs in a thorough and cost conscious manner.Over many years, the team at Redline Automotive has been great to us every time weve used their services. Their advice regarding what needs immediate attention and what can be delayed has been very and valuable to us. The level of reliability, quality, and value of their service and advice has been consistently excellent.

I love dealing with Jeremy and everyone@ Redline Automotive. They listen, ask questions and communicate. That goes a long way in my book. They also recommend what needs to be done and what is best course of action and alternatives. Great place and good people.

Josh is a master mechanic and got my 1976 F250 running better than ever.

Redline found and fixed a disabling intermittent electrical problem in my GMC, two other shops could not. Like I am ever going to consider having my vehicle serviced anywhere else?

There great wish I could go there more

Responsibility and integrity are at the heart of this business. I have had multiple repairs on my vehicle and this is the first mechanic who figured out the issue, openly discussed resolutions, and helped me make an informed decision. Something the Nissan dealership is incapable of.

People were very friendly and helpful and I got a lot of answers

Jeremy is a very honest and upfront professional. His experience is unmatched in our community. Big brain, big heart.

Outstanding customer service!The staff is always very helpful.They have been repairing my vehicles, for over five years now, and I have always been happy with the work they have done.:)

Awesome!!really good service.very knowledgeable about foreign vehicles.great experience. Great location right off bypass.

They got me in real quick. These are real people you can trust. Thats hard to find nowadays. They found the issues gave me puctures and prices. Even a video. Extremely good experience for me. Ill be a lifetime customer from here on out. Thanks Guys!

Did the job quickly and neatly also found a small problem that they fixed also Will recommend this shop to my friends

Amazing shop! Friendly staff! Quick turn around, free shuttle service all for a fair price! Dont take your vehicle anywhere else!!!

This place is a rip off. They lie to just get your money. If you care about your car do not take it here.

Very knowledgeable, fast and efficient. Thanks for fixing my Mini Cooper for less than dealership and for checking over the maintenance of on old car before I bought it. You rock!

Always such great customer service. My car is running smoothly again. Thank you!!

Guys I took my X5 for a diagnostic of the instrument cluster that was completely off and he told me I have to buy a new cluster for over $2000 and I did not believe it so I took it to bmw dealership and they found out that the wires were burned and they repaired it for $240 saved a lot of money and finally changing the cluster would not fix the problem and I would end up in a bigger problem. I thought redline would charge less in fact they charge even more.

Very fast, very friendly. Communication was as good as it gets!

Highly recommend this place. Friendly & very knowledgeable.Top notch.

Very helpful in explaining what was wrong and educating me about my vehicle.

Absolute worst dealings ever had at a mechanic. They replace the rear main seal on my 06 Odyssey and didnt tighten down the motor mounts enough. This ended up giving the van a very noticeable vibration and very loud hum at certain RPMs. Took it back to them asking if it was the rear motor mount, thinking thats what it was but not able to verify myself. They check the transmission, call me back in 2 hours and told me that my transmission was eating itself because there were grit like particles residing within the fluid too small to see, but you were able to feel them when you rub them between your finger and thumb. It would be $6,500 to fix the transmission, because they were just going to replace that one with Theory furbished transmission. It was going to be $1,200 for labor, which is not that bad, but $4,500 for the transmission. I could have bought one from Spaldings in Spokane and have it mailed to my house for about $600. I took her to a different shop, they said the motor mount was loose, tightened and the problem was fixed. The second shop didnt even charge me for it, since it took them 15 minutes to figure out what it was and fix it. And the second shop was even a cea teaching shop. STUDENTS were looking at my van and figure this out... In the meantime I had bought another vehicle thinking that the van was going to be too much to keep if it was going to cost me $6,500 every time the transmission decided to poop out From eating itself. Once the other shop gave me the van back, I called Redline Automotive and talk to the owner. He didnt apologize for the issue, didnt offer to compensate me for all the trouble in any way, and made me feel like it was my fault for not knowing what was really wrong with the van in the first place. I have never dealt with more arrogant, Unapologetic, conniving auto mechanic shop in my entire life... but a couple people apparently it had not bad experiences, I can just speak to the horrendous nightmare that I had dealing with them.

Every time I have gone to this garage, the work has been shoddy and incomplete. I hope I have finally learned my lesson and will never see Redline again. Also, they charge as much as the BMW and Volvo dealers, so you might as well just bring your car to a shop where the mechanics actually know what they are doing.

Ive taken two vehicles here. Great service and very knowledgeable.

Called for a simple estimate and the receptionist was very rude and condescending. I called 3 other places and got the estimate over the phone. Bad start and reluctant to take my vehicle there.

Great people

These guys know their cars.

Honest and friendly

You can drop off the night before and they always make sure you approve the quote before proceeding.

Friendly and fast