RVA repairs is amazing! They are responsive and professional. We had a freezer leaking on the wood floor and they showed up within an hour and fixed it. James is the best! So grateful for this company!
I have had RVA repairs fix or replace almost all of my appliances. They are always upfront about costs and if an appliance is worth fixing or not. One of the most honest repair companies I have ever worked with. They aren’t like other companies that will just keep coming and charging you if they know something isn’t fixable. Always courteous, on time and professional. If you ever have an issue with their service it’s probably a you problem and not a them problem.
RVA Repairs service, professionalism, honesty and reliability has made me a customer for life. Last summer, James came out to repair our 11-year old washer and quickly determined it was leaking and the repair would cost far more than would be worth it. We purchased a Speed Queen from them and have been so happy ever since. More recently, they came out and repaired our refrigerator. I cant recommend them highly enough.
RVA repairs installed a dishwasher for us at the beginning of COVID and found us an awesome refrigerator at a great price as well! And when the refrigerator was missing a piece of trim, they ordered the part and got it installed quickly! Highly recommend! Responsive and dependable.
RVA Repairs diagnosed and fixed my older washer and dryer issues swiftly and very professionally. Russell answered all of my questions in very easy to understand language. I would highly recommend RVA Repairs to everyone!
We love having a working dishwasher! RVA Repairs went above and beyond with our issue. The price was fair. We had a great experience!
As most are aware, getting repair service to come out to your home during the pandemic is a challenge. I saw RVA Repair had 5 stars so I thought why the hell not? I set up an appointment (Speed Queen washer) about two weeks out, they texted me to confirm about 2 days previous, called me within a 1/2 hour of arrival to let me know he was on his way, and showed up on time! The repair was done efficiently, professionally and at an extremely fair price. RVA Repair did a great job and, not that I look forward to something breaking in the future but if it does, having RVA Repair come back and save the day!
James came out 2x to fix our wine cooler. We paid $226 and it still doesnt work. Now he claims, after charging us, that it isnt cost effective.No testing took place he just replaced the thermostat and left.Very unprofessional!! They did however offer to refund the part and then decided to rescind that offer. Here we sit with a wine cooler that doesnt work. Again why wasnt this tested at the time. We will dispute this charge with our credit card and NEVER do business with this firm again!
They were incredibly easy to work with and promptly on time for my appointment. I would definitely use them again!
Have you ever experienced Nordstrom Customer Service? RVA Repairs is the white glove of appliance repairs. From the first call to the when they left nothing but amazing! And when I asked about something I saw in youtube, he explained to me why I made the right choice in calling.Thank you RVA Repairs
I purchased a speed queen set from RVA repairs. I had a great experience from ordering to delivery. They were great to work with, very responsive and really customer focused! That was really refreshing, because I have never had that experience with appliance purchases. Shop small! If you need repair or a new appliance, call these people first!
James is the best he installed our Wolf stove and converted it from natural gas to LP gas. I was not expecting to receive so much education and knowledge about my stove. If I had 10 stars on here I would hit it. Thank you James
Staff is very friendly!!
I contacted RVA Repairs after getting a recommendation from a co-worker. My aging refrigerator had developed motor noises. RVA Repairs scheduled immediately to come out and help. The technician was very knowledgeable and quickly diagnoised the issue. I was back up and running with a quiet motor within a few minutes. I recommend RVA Repairs to everyone.
UPDATE: COVID has us eating every meal at home, so i called RVA Repairs when my fridge started freezing all of my vegetables. They got it fixed in one trip and the on site repair was performed SUPER fast and in an extremely hygienic fashion. This company will help your family stay safe and have working appliances.1000% recommend that you check out RVA Repairs not just for repairs...give them a call when you need to buy a need appliance!! Not only did Russell recommend the PERFECT IDEAL TOTALLY AWESOME washer and dryer combo for my very odd sized space, but he also installed the new units in no time flat. Considering that he also helped me find the perfect whisper quiet dishwasher, I can whole heartedly recommend contacting his company instead of shopping at a big box appliance store!!
Not a chain, locally owned which I like. Bought a great refrigerator at a good price, pleasant easy transaction. Highly recommend.
I had an appliance breakdown. I had another repair service come and “fix” it. It was broken again within a month. Mr. Hise came and did an evaluation. He ordered a part and installed it the next day. I never had a problem with the appliance again!
Service has always been prompt and helpful!