Today was my sister in laws first visit to Hearing Life on Forest Hill she could not have been any more pleased with the service she received. They were professional and courteous and took their time explaining everything and answering all her questions.
Everyone Ive ever dealt with at HearingLife on Forest Hill Avenue has always been helpful, courteous, thorough, patient and considerate. I was referred to Dr. Butts by my PCP many years ago and initially was disappointed when he left; however, Dr. Tomlinson has filled his shoes nicely. Shawna has helped me in a lot of ways and I consider her a friend. Thank you all for the continuing support! Highly recommended!!
Always very nice and friendly to deal with.If I have any type of a problem they get me right in and take care of it. GREAT JOB, THANK YOU.
Amy was awesome - couldn’t ask for a better customer service experience. My Oticon hearing aid died and I am absolutely lost w/o it.I called her Hearing Life office and left a message. Not only did I get a prompt return call, she said I could come in that afternoon and she’d check out the hearing aid.The experience only got better when I went to the office and explained to her what was wrong. She went in the back and came out 2 minutes later with my hearing aid back online and fully functional !!I have owned 4 hearing aids over the last 20 years and this is by far the best I’ve ever experience I’ve ever had getting one fixed. Thanks Amy for all you do !!
Hearing Life was helpful, courteous, and upfront with answers to all my questions. I enjoyed working with them and would recommend them to anyone braving hearing loss.
I couldn’t be more please with the service I got from the Hearing Life staff! The staff are friendly and helpful with great advice! I love my new hearing aids!
Dr. Tomlinson is a highly professional audiologist in Midlothian. She conducts an extensive, up-to-date hearing test with detailed analysis, explanation and suggestions. I’ve had a progressive hearing loss for 8 years and would not go to anyone else. Her office staff is knowledgeable and highly responsive.
Service has always been timely, courteous and thorough.
I was having troubling getting a replacement hearing aid to show on my Oticon app, so I texted Amy Tomlinson to see if she could help me. It was evening when I texted her so I didn’t expect a response until the next day when her office opened. However, just a few minutes after I texted, Amy sent me a detailed response that solved my problem. Great customer service above and beyond what would be expected.
Hearing Life has the most up to date equipment and technology. My product was ready in less than a week. The staff are supper friendly and helpful with great advise.
I love these people, so conscientious and thorough. They look after my hearing needs as well as accommodate our drop in maintenance checks on my hearing aids. Total professional and knowledgeable
The receptionist and the doctor both take the time with you. Which puts you right at ease. The doctor also took the time to explain everything.
I have been using Hearing Life for more than a decade. That says it all. Dr. Tomlinson and Shawna are outstanding.
The staff is efficient and they are always looking for solutions to my hearing issues.
Hearing Life offered friendly and efficient care for my hearing needs. They provided a thorough evaluation of my hearing needs and provided several solutions. They allowed me to take the time to make the best choice and provided financing options .
My husband and I always receive a warm welcome by Shawna. She always takes care of us and has my supplies ready. Thank you!I look forward to seeing Amy Tomlinson for the hearing test. Thank you, Amy for providing me with excellent healthcare service and equipment.
I was very pleased and satisfied with the service and would highly recommend it to family and friends !
Dr. Amy Tomlinson is an amazing audiologist. She patiently worked with my 89 year old father updating his hearing aides. Bonus! Dad can now have conversations on his cell phone with Bluetooth setup. Definitely recommend Hearing Life.
Always responsive and professional care with Dr Thomlinson and her staff.
The customer service of Dr. Tomlinson is beyond exceptional. We experienced a couple of hurdles when she allowed me to demo the new Oticon More. We had trouble streaming music after pairing them. Her patience and perseverance was unexpected and was greatly appreciated as we explored everything that we could think of. The problem was referred to Oticon for more research. Well done Dr. T!
Professional DR sees you not some salesperson in a white coat!!nice lab not someone with a laptop! Fast in and out!!
Very professional and take the time to explain everything concerning my hearing aid.
I couldn’t be more please with service I get from the Hearing Life staff. They are all very friendly, professional and thorough. But, what really sets them apart is that they sincerely care about my hearing health. I’m very thankful I found them!
Received very well.The Dr. that did the examination of my ears & administered hearing test was very thorough in explaining the conditions of my ears.I definitely will refer my family & friends to HearingLife .
Amy is very helpful and works hard to provide top quality services.
Great, friendly ladies. Care for your hearing life.
They are very nice personal and very helpful I would recommend them to friends I would like to thank them for their help
Shawa is very professional and very knowledgeable.
I was greeted with kindness! The audiologist listened carefully to my hearing concerns and explained all aspects clearly. Very good practice!
Amy and Shawna are sent from heaven!
Dr. Amy Tomlinson was very precise in her administering the exam and explaining every aspect of the hearing process and the results. Then she took the time to show me how much the ringing in my ears on top of loosing my hearing the the Hearing Aids would help me, and it was like hearing for the first time. Highly Recommended!!
LOVELY RECEPTIONIST. VERY HELPFUL AND OUTSTANDING IN PUBLIC RELATIONS.
Everyone I encountered at Hearing Life was very friendly, professional and did everything to make sure I was happy. I would highly recommend Hearing Life!
Everyone has always been most helpful and pleasant and you can get free supplies each day from 1:00 - 2:00 pm! HIGHLY recommend them!
Great Service
Extremely helpful and thorough!
Dr Tomlinson is awesome! Very personable, empathetic, and kind. She has the patients best interest at heart. The front desk staff is amazingly caring. Great experience!
Everything was fine
So far very nice
Came to get batteries and they are always closed.
Nice