Car Care Clinic on Old Canton Road is a great place to take your vehicle. My daughter is in college and her vehicle started experiencing a check engine light which resulted in the vehicle periodically not starting. After searching online and praying for a honest mechanic near her, we decided to go with Car Care Clinic. They quickly diagnosed the issue and got her vehicle running again. What amazed me the most was they texted me the next day to follow up that the vehicle was still running fine and no other issues. Mechanic shops rarely take the time to follow up with their customers the next day so was really impressed. My hat off to Frank at Car Car Clinic for his service and informing us during the time the vehicle was being repaired.
I cant thank the guys at Car Care Clinic on Old Canton enough- my experience with them was great. They were very friendly, prompt, and professional. They even checked on me a day or so later to make sure I was satisfied with everything. The quality of service I received is hard to find with any service these days, especially with mechanics I’ve found. I will definitely continue using them in the future. Thank you again.
The BEST place to take your car if you want to know that you can actually trust the people behind the counter. I can not say enough good things about Mr. Frank. Mr. Frank will MAKE SURE you are treated like family and leave with a smile on your face. If you bring your car here, you can know that they will take good care of you. This will be the only place I take my car from now on. Keep up the great works, guys!
Car Care Clinic did a great job with my Yukon in the diagnosis of several check engine errors. Craig worked with me to make a timely repair at a reasonable price. Frank kept me in the loop as to progress of my vehicle at all times. I would highly recommend these folks to my family and friends! Thanks, Guys!
Needed a tire for my daughters SUV. Multiple tire service centers were contacted looking for a specific tire. Most were very hurried, abrupt, and seemingly uninterested. Then I spoke with Frank Ashley at reservoir care care clinic. How refreshing to speak to a caring, interested service specialist who despite being as busy or busier than others, took the time to look for the best tire and value for my needs, but most importantly with a positive, compassionate, and caring manner that is RARE today! THANK YOU Frank for reminding me what a real service specialist in any business can and SHOULD be!
The prices and the people were outstanding here . I would definitely go back. The reason for the 3 stars is my wife is still having issues with her check engine line after we paid for diagnostic review. We will drive with the new gas cap for another 2 weeks to see if anything changes and if so I will come back and repost a review.
I was in town caring for my dad when my A/C went out in my Yukon. Frank and Craig went above and beyond for me and my mother. They diagnosed the problem quickly, worked to find the part, and had us ready to leave town the next day. We are so grateful for their sincere kindness and hard work.
I work there so you know the customer service is extraordinarily professional with a genuine family atmosphere, Mr. Frank makes sure of that. Mr. Craig(Hollywood) and Mike Walls are great mechanics with a plethora of knowledge on numerous vehicles. Tony, kolby, and me handle all your oil change and filter needs, it takes time because we care about you and your vehicle and want you to be safe on the highway especially when youre riding with precious cargo. I might be a little biased but stop by between 7:30 and 5:30. Youll see our franchise is truly a Car Care Clinic.
Frank Ashley was the most helpful and honest person! Usually as a woman it’s hard to trust a mechanic but Frank made me feel very comfortable. He was wonderful! I will definitely be back ! Thank you Frank!
Mr.Frank and his team is wonderful. Mr. Ashley Frank was also very nice and helpful. I will continue to come here this is my 2ed visit and I’m very satisfied.
This review is a week overdue. I am so grateful for Mr. Frank Ashley, Jr. and Antony who squeezed me in right before they closed for Good Friday (2021). I had just moved to area several days before and had a fender bender that would be repaired. However, my tires were low and I needed to drive back to Alabama. They reviewed the issue. Realized I had nails in a tire. They took care of the issue with expeditiously grace. Thank you guys and many blessings to you!
This company services my Honda regularly for routine checkups and I am completely satisfied each time! There is never a long wait, the customer service is excellent, and I have had no issues since the start of my service! Frank Ashley and Antoine are always helping and willing to assist in any way possible! Thank you so much Car Care Clinic! I truly appreciate it!
Told us our motor was locked up and even had the audacity to quote us $7600 to replace with a used motor....needless to say I refused due to there was no way the motor could be locked up if the car is still cranking but just wont stay on...fast forward 2 days later I replaced the cam shift sensor & crank shift sensor (who the error codes indicated) & car cranks and runs fine....dont try to get over on someone who knows about cars try it with someone who is clueless. Never going there again.
Always professional and always kind!! Never had better service anywhere else! We will always take our cars here!
The Car Clinic was very helpful, kind, caring and fast service and not expensive conpared to other places. They really take time and dedication to help take care of your vehicles. I would highly recommend them.
I love going to Reservoir Car Care Clinic. They always go out of their way to take care of my vehicle, and they’re so kind!. I highly recommend them.
Great friendly service!! Mr. Frank is a lot of fun-makes you feel like family.
Had some extensive work done here recently and was VERY pleased with the whole process. Even though they were slammed they had me out by the end of the day. Frank and his crew are top notch.
I do not recommend this place at all. I brought my car in for a quick oil change and left with more car problems than I came with. When I came, there was an oil change light on and a low tire light, which would all come off once I got the oil change. The guy (who was absolutely very nice) came back and told me I needed a new battery. I kind of figured this but their price was far too expensive. I told them I could get the battery elsewhere. He was nice and said Okay. As he finished the oil change, he came back and said I will give you 10% off of your oil change. Im sitting wondering why, because nothing went wrong. As I left got ready to leave, my car would not start. I DID NOT HAVE THIS ISSUE BEFORE I CAME. I feel like they did something, because I decided not to purchase the battery. He gave me a boost off, but the car shut off again. he finally got it cranked, but every light on the dashboard came on. He was preparing to let me leave until I said, sir, in all honesty, these lights were not on until I came here. They continued to focus their attention on the fact that I needed a battery. SO, he told me once I got a battery, the lights would go off. Eventually, I ask for the manage, the manager comes over and get the lights off, but as I leave, his statement was, You do need a battery. I absolutely appreciate them for saying I needed a battery and I am not doubting that I did, but I did not have these issues prior to me taking my car. Now, I am sitting at home with lights on including a key error message, a message I have NEVER seen before as my car is not even 5 months old. I def, do not recommend!
I love coming here!They are very kind, professional, and know what they are doing.They are about business and care.I come from Texas just to this place! Craig saved my car and my life if it wasn’t for him to fix what was needed.The whole crew works together great and they all have a great workmanship and professionalism.Get welcomed in by Frank or anymore here! They all have warm welcoming smiles and are here to help you!
Mr. Frank at the front desk was nothing less than excellent and he has the best customer service I’ve ever experienced.
Our Jeep needed and oil change and we took it to CCC and Frank Ashley took care of us right away. He was very professional and knowledgeable of this business, apart from having a very pleasant personality. CCC is our shop to go for our car’s needs! Thanks Frank.
Very good and friendly service. They are the first place that didnt come up saying that all sorts of other things needed to be done just to try getting more money!!
If you need any car repairs, Car Care Clinic on Old Canton Rd is by far the best shop I’ve been to. Their staff is friendly and professional. They went out of their way to help me. I highly recommend this shop.
Frank and the guys were great!! They were very helpful and efficient! I will definitely be back!!
I had a good experience frank and Craig was very helpful
They helped me keep my 1998 mustang running plenty of times. Great crew & service
Great atmosphere. Speedy repairs.What makes this company different is when I received a text 2 days later asking how the car was doing after repairs! That was amazing.
Mr.Frank was very professional and nice. I told Mr. Frank that I was about to walk to pick up my car. Mr.Frank told me no mama I will picking you up. I told him I will be ready at 4:45 pm. Mr. Frank was here at 4:50. I just can’t describe how happy I was him. He kept me posted on everything they was during to my car
My best friend and I stopped here during our roadtrip to replace our windshield wiper. It was a minor trip but Frank left a major impression. He is sweet and a good man that has been working there for decades. This shop cares about connections and care. They will definitely take care of you and make you feel at home.
Mr. Ashely was sooo sweet and honest🤍
Off to a rocky start, but they made things right without any problems. Im happy with the service and prices were in line with my budget. No complaints.
Mr.Frank is an amazing person and mr.Craig is very amazing at his job and very help when my car was broken i brought it to him he fixed n it running like a brand new carIf you looking for an amazing shop come to and get your vehicle work there are like family to my family
Everyone was so helpful...Especially Frank! His positive personality made routine car maintenance a very pleasant experience.
I went in for an oil change, and I knew I was having some issues with my power steering, and they offered me a small discount on a power steering flush for being a first time customer. They did a great job for a reasonable price and was also very quick about it. Drove off with no problems. Definitely recommend for you small maintenance needs.
Good customer service.. a little slow.. Jimmy
Kinda slow getting served however the service was great.
Went to get my tire repaired, after being at paul moak Honda several times in one day to get my car service(nightmare). So I when to Car care clinic, and let me tell u, they are some awesome guys! First, they got my tire repaired, so i could get around in the mean time, because I had my baby with me, then I spoke to Craig who suggested I got a new tire, and that, he would feel much better knowing that the baby and I were safe out on the road. That only resonated what I was already thinking, (of just getting a new tire). They were so polite and caring. When it was time to go, They had even started the car, so by the time I get in with my baby, it was already cool inside. Thank u guys so much. I will definitely be back!! U have gain a new customer.
The Manager Craig Pegram gave great customer service and fixed my wifes car and got her back on the road again. I would highly recommend this car service to everybody.
💯👍Nice, Friendly & Very Professional ⭐⭐⭐⭐⭐
Frank was very helpful and friendly. He keep me inform the entire time my vehicle was being serviced. I will be returning to their location in the future.
Mr. Frank really outdone himself. Everyone was so nice and willing to work with my crazy schedule. They werent able to fulfill what I needed bc of a few hang-ups at the shop so Mr. Frank contacted another location and they got me in-and-out in no time. Satisfied first-time customer!
Did an excellent job on my Fiancée 2012 Toyota Avalon two front wheel bearings. Very helpful and professional crew.
Good mechanics . Have had great experiences with them over the years on my cars . Brakes/rotors, Oil Change, VVT solenoid replacement. Check engine light diagnoses .
I don’t understand any of the negative reviews about this place. I have been going here almost thirty years and I think they are great. Always friendly, fairly priced, knowledgeable and helpful. What else do customers want. One time I had a potentially serious problem, they solved it for a fraction of what a dealer would have charged me.In this day of reviewing businesses online, I think a lot of angry people just like to complain about something. I have never had anything but polite, capable, fairly priced service at Car Care Clinic, Ridgeland. I highly recommend them.
Mr. Craig and staff were very thorough in communicating with me. I was told by a dealership that to fix my vehicle it would cost $4300. I had it towed to The Car Center. Mr. Craig and staff explained what was really wrong with my car as well as showed me what the problem really was. Needless to say, it was not even the problem the dealership claimed. It was very minor and extremely less!!! I was so impressed with their service that I will use their service, even with my SUV. If you want dependable, quick, and honest service, then, you are in the right place!!! Thank you Mr. Craig and Mr. Keith!! As long as I reside here, you all will always be my GO-TO TEAM!!! Thank you sooo very much!!
Came in late with an issue, Mr. Craig worked me in and got me back on the road. Staff was courteous. Very orderly and clean for a vehicle repair shop. I will return for all my vehicle repairs and maintenance and highly recommend this for everyone else as well.
My number one shop Great place!!
Ive been going here for thirty years and have never had a problem! No big wait time and everyone was so gracious! Very dependable place for women! Wont try to sell you somthn you dont need!
This place is great! The people are outstanding! Frank is one of the BEST! He runs the oil change there in Madison right on Hwy 51 across from the grave yard right at the Madison/Ridgeland line. He has been changing the oil in all 6 of my vehicles for years! Ask him about his twins. They’ve got him wrapped! Then they have Craig aka “Hollywood” at their shop over on Old Canton right by Amerigos. He is another one that is the BEST. He has been tending to the the mechanical end of all my cars for years. He knows his stuff and shoots straight with you. I’ve watched him stay over late just to make sure he got one of my cars out in time, even though he had big plans after work. And the man who put all these great people together to make this business a the place it is, Bob, is one of the BEST also! Nice job Bob. They say a business is only as good as their people and Bob seems to have a knack for the right people! You can’t get any better than Frank and Craig. Thanks for keeping me, the wife, and the kids cars maintained and running!
Craig and his team go over and beyond to make sure youre satisfied. From the follow up text messages to ensure the work was satisfactory to the in-house work making sure they fix the problem.
Great service!
Really great place with even better people working there! Keep up the good work and customer sevice guys!
I get my oil changed here regularly, the service is great especially Frank Ashley, always so helpful and always a pleasure to talk to, great customer service
Been going to this location for years, and once again, Craig Pegram and his staff are top-notch. From an oil change to major work, theyve always handled the job, and if, in the rare instance somethings still not right, they always take the time to make it so. Im a happy customer. You will be, too.
We have been taking our vehicles there since 2015 very good work, and great prices. Well definitely keep taking our cars there.
Franchise owner. Very nice and helpful people. They are willing to help and work with you price wise. Great mechanics
Frank Ashley is such a professional, he kept me updated and had the job done in no time!! 5 stars, very polite as well!
Very Nice Guys. Got me in and out, without having to leave my Car
Ive never had any issues with this location. They are friendly and always willing to fit you into their schedule, and offer competitive prices with many online coupons as well!
I came in late in the day, Mr.Craig got my car fixed, same day, at a fair price. Very pleased with the time and professionality.
They were wonderful.
Craig, Keith and the guys are always professional, accommodating, skilled and, most importantly, trustworthy! I wouldn’t take our vehicles anywhere else....
Im a regular customer and the service is great
Great customer service !Mr frank was so nice and helpful
Where is customer service when you need it!?Spoke with Craig 2 days before to explain what I needed done and to my understanding he seemed very knowledgeable...The day I arrived, I spoke with a guy behind the desk at the time and requested to see Craig.....He took my truck to the back after reminding him of what I needed done and came back 10-15 minutes later saying that he found the problem....In my mind I was like wow that was pretty fast....So he then goes on to tell me that what I will need done will cost $2k......You have to be kidding me, so of course I declined the repair and was sent to the front desk to pay a diagnostic fee with no paperwork indicating or showing the codes for repair.....I left there still confused with unanswered questions so as I thought about how this situation was handled, I turned back around and went back to this location...At this point, I wanted answers and paperwork to show the issues.......I still wasn’t satisfied with my experience and will never give them any more or my time or money.......Be careful guys, bc you could be the next victims....They are not friendly at all......
Ive always appreciated the attention to detail at Car Care Clinic locations. They check my car from front to back when I only ask for an oil change. Personally, I want these extra (free) checks because I dont always think to check the wear on my brake pads or my other fluids. And they note the status of everything on my bill right down to my tire pressure. Nobody else does this! I havent received this kind of service anywhere else, so Ill always choose Car Care Clinic first.
Always treat me good here
Waited for an hour for flat repair, they said they would get right on it.Poor customer service.29.00 for a simple tire repair, they had truck in shop for over an hour to patch a tire, I guess you have to charge that much if you take 4x as long as a normal shop. Ford dealership is much faster and provides friendly customer service.
Excellent work and service
The staff and Mr. Pegram was professional and helpful in helping my daughter with several options to get my truck fix.
The staff was very helpful in correcting tire problems I was having.
Reasonable prices and friendly service. Gotta love em.
The faster Car Care Clinic Ive ever been too. The workers are nice and friendly and they get the job done. Wasnt even there 20 minutes for my oil change. Great job
I’ve been using them for a few years. Over the years the service has declined. I try to be patient and understanding of how busy they can be. My recent visit was utterly disappointing! My car sat there 3 day before they worked on it! My car stopped working I brought it to their shop Wednesday night and alerted them Thursday morning. I had to take off work because I didn’t have a vehicle. I contacted my car warranty company who said they’d have to call them to give a diagnosis. When I arrived 10am the front desk person, Keith stated that it would be an hour before my car would be seen. I had my small child so I left and told him to call me with updates. I ASSUMED that they’d get to my car in the order that it arrived. The entire day passed and no updated. I called at the end of the day and Craig the manager stated that they’d have to work on it the next day. The second day came and I called them in the morning. At 10 am The manager stated that he was “waiting for my warranty company to call back”. I called them around 2pm and they stated that car care never called them. I called car care and they said they’d call. At this point still no repairs on my car. Finally at the end of the day my husband calls they still didn’t repair the car claiming a truck in front of me had issues and they’d get to it tomorrow, DAY 3!!! Mind you, the issue with my car was oil change, dead battery, and warranty on alternator. They stated that this was a 3 hour job🙄 a 3-5 hour job took THRRE DAYS. I’m highly upset because not only did I miss work but I was left without a vehicle on a day I had an important event. I was stuck ubering and walking ALL BECAUSE THEY DIDNT THINK MY CAR WAS IMPORTANT ENOUGH TO REPAIR. They clearly kept putting my car on the back burner. It just sat in the parking lot.
Craig and Keith are all that!!! They always take very good care of me and my family! Real pros!!!
Great fast service. Only complaint was the heavy cigarette smell. As an asthmatic i had to wait outside.
Hollywood is very polite and courteous taking care of business. I will always take my vehicles to him knowing everything will be done correctly.
Excellent customer service!
Great service. They work with the customers to get results!
POOR SERVICE would be a compliment! How about NO service!!! Check your oil when you leave because they didnt even change mine and charged me for nothing! I wonder how many people get cheated from this place!?! Dont waste your time or money!!!! Ridiculous! !!
Every auto shop out there will have people complaining about something. These people are honest people. Yes there is a wait. But that is because they are so busy. And that is because they are popular. If an auto shop is not busy then you should worry. As for fixing a problem and having another problem right after, well that is common. When a worn part is replaced it means there may be other worn parts that will go bad because the new part is running so good it makes the other older parts go bad. For example: if you replace a worn out crank shaft it wont be long and your pistins will give out. Any older chevy owner will tell you that when you change the transmission fluid on an old chevy, it wont take long and it will ruin the entire transmission. Good shop here. I have delivered a lot of vehicle to them when i was a wrecker driver.
Excellent car service. Quick and Sure.
They r fast service when u need to get n and out. Very outstanding service from the manager also.
Best customer service and quick
Professional, quality work in a timely manner.
Going in today to see if these overpriced rotors were under warrenty, which they should, every rotor assembly comes with a one year at least. Lol at this one... once the job was done to the initial sevice I began to hear something like sand paper rubbing together. Took it back to them(the next day) and they couldnt find the problem. Took it to three other trusted mechanic shops and they too couldnt find the problem. My long term mechanic who did the rotors, before CCC, informed me that the rotors were the wrong size for a 05 sts that CCC put on. He told me he had done the same mistake and corrected the issue before I left that day.. way back when. #cares... the thing about this CCC is they want to make $$ and not care about return in customer business. Above all of this the manager tries to sell me another set of front rotors to fix the issue. No sir. Either he knew they were wrong and just didnt do the diligence like my long term mechanic or he felt like I was the fool with money. Either way he was mislead by he own understandings.
Quick service, friendly people, plus they got me in and out swiftly.
Waited 2 hours for tire patch.
Love this place most deafening will be back
Suggest things you dont need. Kept my same oil filter on after oil change. Attitudes horrible
Great customer service...
This is the worst auto shop, i dont recommend any one to go there. They fix one thing and create another problem, after paying $500+ trust me you will be back there after a week, and ask you another $500.
The first place that actually knew what kind of oil to put in my car. I will definitely be back.
I am a single woman and Dave was very patient. This location will be my goto for auto repairs and maintenance.
Love it made me look new
Service was quick and the staff was friendly
Very knowledgeable mechanics at this place.
This place is trash. Tried to charge me $400 on a repair that took me 30 minutes and a $40 part to fix myself.
Highly recommend