Been coming here for 10+ years to keep it real. Always honest advice and excellent service. Mechanics are top notch as well.

Simply the best experience ever in buying a vehicle. Chris Armstrong was very professional and very accommodating in finding the vehicle I was looking for. The Cross Sport R series is awesome. Fit and finish is exceptional. The vehicle is extremely quiet, and has every option conceivable. And the best part was the fact that he sales rep didn’t run back and forth to the finance manager playing games like other dealers. Simple, easy and straightforward. This is definitely not your grandmothers Volkswagen.

The whole Dorschel experience has been great!From the ease of buying my VW Atlas from Chris Armstrong (who also took great care in selling my daughter her VW Jetta, which earned my business) to the great service team who keep my car running as good as it looks.Thank you Dorschel VW, I highly recommend.

Great customer service from Eric our sales rep and the customer service from my inquiry online. Buying process was simple and painless. Thank you!

Bob Johnson Volkswagen which used to be dorsal seems to have some issues. I called and requested a quote on headlights for my Volkswagen twice and I have not received the call back. They may be good with service when you pull in but that would service over the phone. Very disappointing I am now taking my Volkswagen to a third-party service person to do both the oil change and the headlight replacement. Very sad

I brought my car in recently and was quoted $2000 for all brakes, all tires and wheel alignment. The car is only two years old so I brought it to a mechanic who told me theres NOTHING wrong with the car--the brakes are at their half life and the tires have about 1 year left. The noise I was hearing is from rust on the rotars. I will never bring my car here for service nor recommend this dealership, let alone buy a car from them again. Talk about taking advantage of people.

I need a seatbelt in my 2015 VW GTI. I work full-time and take care of my 8-month-old infant full-time. I wanted to avoid making multiple trips to the dealership because such trips require me to take time off of work and, because there is no mask mandate and infants cannot be masked or vaccinated, it requires me to sit outside the dealership while waiting for service. Accordingly, I called to ask that the parts be ordered. I provided the VIN and was assured that the part would be in (I even offered to pay for it ahead of time), I called later and confirmed that the part had come in. When I took my GTI in for service I waited with my infant in carrier for over an hour, in the sun, on a patio next to a dead bird. I had to change his diaper there. Finally, I was called and informed that the dealership did not actually have the part and that I would have to come back again later. I lost more than half a day of work to this chore and was given nothing in recompense and hardly even an apology.I also put a deposit on a new key from this same dealership--paying about $200--and was told that I would be called when it came in. I never received a call but eventually confirmed that a key came in. However, I have no time to go back to the dealership for either the seatbelt or the key (and I have to assume that the key will take at least two more trips). It seems Im out the $200, my lost wages, and I still need a new seatbelt and key. I would prefer to give a negative star rating, but that is not an option.Additionally, Ive now left many voicemails for various managers at Bob Johnson/Dorschel (there was some sort of merger but the signage is only half-changed) and have heard nothing back.

Unfortunately Ide dealership didnt give me a good enough deal so I went to Bob Johnson VW of Rochester. Joe made the process simple as well as I to transition into a new lease. Thanks

Absolute worse service we ever had buying a car. Our sales associate Jason George has been awful in helping us receive our car, that its taken over a week to get it. Additionally, it has been extremely difficult to get a hold of him or anyone from the dealership, especially a manager or someone who can actually help us. Will never purchase a car from this company ever again.

Let me just start by saying Joe is awesome! Ive been car shopping a lot and he was the first to actually make me feel comfortable. Dorschel stands by their transparency statement. An now I have my new VW Atlas Cross Sport!

Looking for a safe, but used car for my daughter. First time dealing with the Dorschel Group and found there selection to be great, their process easy and an overall outstanding experience. Thanks.

Joe and the Dorschel team worked with us to make sure we were getting the car we wanted. We weren’t pressured to buy, Joe was very knowledgeable and prepared. The process was quick and easy. We had an excellent experience and highly recommend Dorschel.

Chris Armstrong had sold us two vehicles and we couldnt be happier. Customer service is amazing and not pushy! We love Dorschel Volkswagen!

Just bought a new Nissan truck, but my salesman was Chris Armstrong, who is a VW salesman. Well, Ive bought several vehicles from Dorschel and the last two from Chris. When he saw me walk in, he jumped at the chance to help me again. Chris makes buying from Dorschel as pleasant as possible and Ive never felt better knowing I was getting the best possible deal.

We had a great experience with Dorschel VW and Mark Houser! Everything was quick and easy, and Mark was awesome to work with. Thank you for putting me in my sweet new ride!

Great customer service during oil change for my Nissan Rogue.

The salesman was really nice and helpful to my boyfriend. He buying his very first new car.

My salesperson, Chris Armstrong, was efficient and respected my time and preferences. It’s not possible to more highly recommend.

I bought my new car from here and had a really good experience. When I get services I always ask for Paul to work on my car, he is the most trustworthy mechanic Ive ever met!

Awesome place to buy a used car! Mark Burks was a pleasure to work with. Kind, flexible, compassionate, no-pressure, and just...well...nice! Will strongly recommend to others. Thank you, again! ~ 09 Lexus IS250 AWD

My service experience was terrible. I have had less than enjoyable experiences here before but continue to go back because of the convenience of the location. However I realize it’s no longer worth it.The service advisor was dismissive and could not answer my questions. He failed to tell me that the recall I came in for was not available yet until I came to pick up the car, despite our multiple interactions throughout the day. When he showed me the records there was an incorrect repair date listed for my car which he could not explain. On top of that he tried to advise me to buy overpriced breaks. This brought up a whole other issue because this shop replaced those same brakes one year and 5300 miles ago. I have gotten many second opinions since then and there’s no way brakes should only last 5300 miles, when before that they had lasted tens of thousands of miles. Giving them the benefit of the doubt that there is something else wrong with the car impacting the lifespan of those brakes, they didn’t catch this or bother to look. There was apparently a warranty on the brakes but he had to talk to the manager about it, who had to talk to VW about it and then never called me back. It’s clear to me that they don’t care about their customers they don’t have the best knowledge, they don’t have good record keeping and communication and they are more than willing to waste your time and your money.However the woman who booked my service appointment was very friendly and helpful and the only good part of this experience. I would actively not recommend Dorschel for any reason.

I recently purchased a Jetta from Dorschel Vw. Due to covid I made an appt. I was instantly greeted when my BF and I walked in. We spoke to the salesman Kevin for a few mins. It was freezing out and horrible weather. He had the car ready and cleaned off, heat blasting for me to test drive it. He made us feel very comfortable with the car buying process. No hesitation with him answering our questions. We went home and a couple days later went in to complete the paperwork. We are very happy with Dorschel.

Me and my husband just got a car from here and it was the best experience. Shane Price was amazing. He went above and beyond, I feel, for us. The warranty is great and I love that they take care of the next 3 tire rotations, oil changes and the next 2 state inspections. Once I am done with my van, I will definitely get another car from Dorschel and I cant wait.

Tried to buy my VW Jetta at lease end. First the sales person and then the sales manager all but refused to handle the transaction. Zero service. Major hassle. Stay away.

Very pleased after initial stress. Vwas given a loaner for the 2 weeks they had the car. Staff pleasant and worked hard find the solution. Will absolutely use again if necessary.

We had a great experience entering into a lease for a 2021 Volkswagen Atlas at Dorschel. Eric Gambino helped us through the process - he was very knowledgeable and efficient in completing the transaction. The entire process was easy and smooth.

Average experience. Invest in carvana. People are tired of the car dealer.

My sales person Shane was excellent and professional. When buying used in the past, in other places, I typically found that there was up to $500, sometimes more, wiggle room in the listed price. This time, at this dealership, I was told that list price on the used, 2 year old car that I was interested in was not negotiable. I did receive more than expected for my trade, which partially made up for this no negotiate mentality, but likely would not have purchased a vehicle from this dealership if I had no car to trade in. Everything else in the transaction was smooth, no issues.

Formerly a fanatic with 2 Sentras and 4 Rougues, I have finally said goodbye to Nissan and hello to Volkswagen! A huge thank you to Jason Conrose for being the salesman extraordinaire at Dorschel Volkswagen who helped me with financing and being there at all hours to answer my questions. You made the car shopping experience simple, fun, and looked out for MY best interest. Thats how sales should always be!

Straight forward deal on car. After doing research and knowing what I was looking for in a used car. Found the car at dealership. Was financed in a good deal and was able to ground my current lease at dealership. No money down and drove home with dream car. Thanks

Reece and Rebecca were so great! So nice and explained everything for me when I didnt understand certain things about the car or paper work. They made the stress of buying a car feel like a breeze!

My buying experience was great! Straight forward, calm, flexible, reasonable, with none of the typical cliche sales lines. Jill M was my salesperson and was a 10. The dealership was professional and welcoming. Pickup was smooth and with a thorough explanation of the features. Ive been buying vehicles every 2 to 3 years all my life (61), am a VP of Sales and Marketing a a fairly large company, and would rate this experience as one of the best if not the best Ive had!

Took my 2014 VW Jetta to Dorschel VW for an inspection, They stated that I had two broken rear springs which needed to be replaced for $441.00. I refuted the fact. The service department did not take the time to show were the springs were broken and/or compare them to new ones. They just gave me my keys back. I take 3 VWs to them for service I guess I expected a little bit more.

These folks are top notch, Ive never experienced andy of the normal dealership woes here!

Great professional service!

Try their express oil change service. These guys will give you an oil change, vacuum your car and wash it for a low price. Friendly staff and helpful service. You can wait for your car about 45 minutes. They work with quality and quickness. I love their service.

Was told a 2010 vw routon needed new brakes and was told they looked original was quoted over 700 to replace all pads and rotors. I thought this was strange because last June the rears were done by my local shop and 2 years ago the fronts were done. I took it back to my local shop to get them replaced under warranty and they showed me that the pads had more then half the life left in the front and over 80% in the rear. I took pictures to prove dorschel is ripping people off. There is no excuse for this what so ever.

Aura or Ora (Im sorry, your name is pretty unique) - thank you for making me feel welcome and helping me understand the issues and what exactly needed fixing on my car. Thank you for being kind to my father as well, even being so sweet as to compliment him and commend him for his kindness. My car feels brand new. Fast, reliable service, if you can overlook the cost. Thank you and the rest of your co-workers for getting it right the first time. Very satisfied customer.

I had a really good experience purchasing a vehicle with Dorschel. Mark was the salesman and I must say he is excellent. He did not push me at all, answered all questions clearly. Also there were no hidden fees that we find in a lot of dealers.

Today I brought my car to Dorschel Volkswagen to get a flat tire repaired. I dropped my car off at 7:15 am, spoke with the service department about how I needed the flat tire replaced. I was dropped off at my work by their friendly shuttle driver. At noon, I received a text from Dorschel that included a hyperlink which brought me to a list of additional recommended services that totaled approximately $ 1500-2000 dollars. It stated that I could refuse the additional services and that they would still complete the original service as discussed. I called to confirm that my car was ready at the end of the day. They said that it was and then forwarded my call to the technician who worked on my car and the call went straight to voicemail. I had to get a ride from work back to Dorschel (their shuttle keeps weird hours, stops at 4pm). When I arrived, I saw my car parked out front with the donut still on the car. It was a little after 6pm so no one from service was still there. The woman who was working the cashier’s desk was very busy fielding complaints from multiple customers. When it was my turn, she got me an invoice that said that I “refused all services” and my keys. She was kind and was trying her best to be helpful but she is not a service technician and no one left any message with her as to why they decided to not fix my tire as agreed upon. Dorschel Volkswagen wasted an entire day with my car for nothing and now I have to put a number of extra miles driving around on a donut, in search of competent professionals who are capable of fixing a flat tire.Edit:1. At no point did I refuse the agreed upon service. I only refused additional, unnecessary services.2. I received two emails from the service manager. He did not offer to help clear up any confusion or any other type of help.3. If you are going to use an online system for customers to determine how much additional services they want or dont want, it is imperative that your techs and service managers have the requisite reading comprehension to use the system properly.4. The repair or replacement of a flat tire is a common repair that is almost always less expensive than $1500. I will take my business elsewhere.

Our experience with Patrick Hasman was really great. No pressure, very honest and responsive, and he explained everything thoroughly for us. We are very happy with our VW Alltrack!

My mother and I came in on a Saturday to look at one specific vehicle. We got paired with Kevin Fitzpatrick. He made the process so easy and this was my first car I was purchasing and finance myself I was very concern and cautious. But he explained everything and made sure that I fully understood everything. By Monday evening I was driving out of there with my new car. Kevin gets 10/5. He was absolutely amazing!

I had an excellent experience with Dorschel Volkswagen. Collin Huber was an excellent, thorough sales rep. He listened to my needs and wants and found me the perfect car. He was professional and approachable and made sure I was a happy customer. When picking up the car, he explained all of the features and made it so I could use my car to its fullest potential after I left the lot. I was impressed with the staff overall with their transparency and dedication to customer service. I would definitely recommend Dorschel to others and plan on returning for all my car needs.

Decent selection of cars

This is the second purchase we have made at Dorschel. We were so happy with our first purchase and the incredible service, that it only made sense to go back. Our Sales Consultant Andreas Meyer is outstanding ! He made sure that all details were in place before we arrived to pick up our new VW. Rick Fowler, the Team Leader, worked to assure a seamless, flawless transaction. These are the kind of people that I am used to at Dorschel. Anyone can sell a car, it takes a professional to ensure you remain a customer. Our experience was fantastic thanks to these gentlemen, and the other behind the scenes folks that make Dorschel worth the visit when shopping for a car.Many thanks !!

My experience of buying a new VW was great ! All communications were timely. My sales team of Amy and Joe were very helpful and the service was excellent.

Excellent service. Bought a used car from Kevin. Saw a slight scratch and he had the service department take car of it immediately. Car was spotless when I picked it up. The whole experience was quick and painless.

Great people, great service. From being greeted through setting up the service to out the door I cant say enough. The people are friendly and knowledgeable. The work is done right. And the facility, clean, efficient and comfortable. Highly recommended!

So far so good. I purchased a new vehicle a few months ago. The process was as painless as possible, and I really hate car buying. Everything was handled honestly and openly so I felt confident in the process. Weve also now taken advantage of the service department and the folks in that end are equally terrific.

I had a great experience buying my new VW.

We have been lucky enough to work with Andy in the service department for years. He makes the process easy, upfront, honest and transparent. Andy is always willing to take the time to explain repairs in terms I understand. Its always a pleasure to work with Andy and his team, but more importantly, I take comfort in knowing my car was worked on honestly and will be safe while driving. Thank you!

Its a wonder I didnt drive my sales person crazy, but he still takes my phone calls. I visited the dealership 4 different times--taking a test drive on the first three of those visits. On the forth visit I pulled the trigger. The process couldnt have been easier. Without hassle or haggle I got a deal in line with the Build and Buy program at Consumer Reports. They also offered more for my trade-in that the KBB value. (Yes I do take great care of my cars.)

Incredible deals, incredible service! Dorschel takes care of their customers, they help you find your perfect car for the right price and take great care of you after your purchase too! Got two cars here so far and will definitely be back when the time comes to trade in.

Love Dorschel Volkswagen! Ive been in a few times for service, nothing major, but always have a great experience. Every one is helpful and professional. They get the job done right, the first time. Definitely recommend!!

A++ Service as always!!! Chris is an amazing advisor. They never give you the run around or try to tell you fix something thats not broken when you have an issue with your vehicle. Also lounge chairs are so comfy that I fall asleep every time while waiting for my car.

The dealership and our sales manager, Andreas Meyer, particularly, are top notch! While they pride themselves in their unique sales approach, it was more about Andreas approach that made the sales and buying experience so wonderful. He was not pushy, was very understanding, and committed to finding something that met our needs.We live two hours away and Andreas made it easy for us to spend time test driving cars then held our choice until we could come back the next day after we really thought about it and could get the proper paperwork in line.At the end of a smooth buying process, we even got a car horn honk in the showroom to celebrate our working together! We appreciated Andreas personality and approach, which is in part due to the great environment they have at Dorschel.

I bought my 1st new car in 1966 a Ford Mustang. Since then I purchased a new car every 2 to 3 years. My wife and I bought just about every make car there is and had dealings with many different service departments. By far Dorschels VW service department is the best Ive run across.

This dealership is second to none. If you come here for any of the brands that they sell (we got a VW) be sure to speak with Mark, he is incredibly funny and an amazing person to work with. Buying a vehicle can be extremely annoying and daunting but Mark made everything go super smooth and very painless. We walked through the service center in order to go test drive the car and the lobby is just incredible, very comfortable place to be.

Was an awesome experience. Loved the no hassle/no haggle approach. At first I felt like I had to negotiate, just out of habit. But once a few days went by and I looked around and realized they were already giving me the best deal right up front, I had to really respect that. Rodney my sales person is really attentive and even the Manager John came out to greet me and make sure I was getting everything I needed. I really feel they went the extra mile. Love my new G37x!

It was my first time to purchase a vehicle. At first, I was a little nervous about the processes that I would go through. But thanks for my salesman, Collin Huber, everything went well. Of course, lots of information. Every step was clear under his suggestion. It only took 4 days to have everything settled and then receive my car. I really appreciate the effort he made. Thanks again! Highly recommended.

Living in Buffalo, I visited several dealers locally prior to visiting Dorschel. My experience at Dorschel blew me away. Im one to do research and waffle for days/weeks. For the first time in my life I felt comfortable and confident purchasing the same day. Andreas (Sales) was professional, fun, honest, and down to earth. The same went for Carlos (Service Forman). The entire facility is world class. Highly recommend you give them a shot.

Best car buying experience I have ever had straight forward pricing and sales experience was great. Very open and not afraid to answer any questions!

Chris Kist is exceptional. Chris always greets me with a smile and friendly hello. He goes above and beyond to make sure I have the best experience here at Dorschel and exceeds my expectations. His incredible customer service is the reason I keep coming back. Thank you Chris for making me a happy and loyal customer!

Eric Gambino was a true pleasure to work with. He was very quick and catering to my needs. He is very knowledgeable and did everything he could to make this an easy process. His communication was quick and made everything stress-free. Go to Eric!

Thanks to Mike Saunders this leasing experience was smooth and efficient, always making us feel like we were the most important customer he had. All of our questions were answered, our concerns addressed. I would highly recommend Dorschel and Mike Saunders to anyone considering a lease or purchase.

Very helpful people with tons of stock to explore your options. No pressures, just helpful information.

Great oil change in the express lane. 45 minute wait Great staff to care for you

This is the eighth car purchased at Dorschel VW, with Jill McWilliams. Would not go with anyone else-she is the best. Thank you Dorschel, you always deliver. Would highly recommend Jill!

Came in for oil change, inspection, and a recall for my husbands vw Jetta. They accepted coupons I had and were done with the car about 25 mins after their estimation. Friendly people. No problems.

David White was an absolute pleasure to work with, he made the process of buying a car so easy and seamless. We test drove two different cars they were the same models but two different trim levels. We fell in love with the first one over the second one. David did not try to lead us into one trim level or another. He did everything he could to get our payments where we needed them, and did not pressure us into buying anything additional that was not needed. He is very friendly and down to earth, and I would definitely recommend David to anyone that is looking to buy a Volkswagen. We cannot wait to work with him again! Thank you David! And thank you Dorschel!

This is the eighth car purchased at Dorschel VW, with Jill McWilliams. Would not go with anyone else-she is the best. Thank you Dorschel, you always deliver. Would highly recommend Jill!

Just today I was on my way to Illinois for vacation and my car broke down. You guys were able to fix my car and get my family and i back on the road last minute. I cannot thank you enough for you help.

I just bought a car at Dorschel Kia, and every salesperson there was honest, straightforward, and helpful. They stuck to their word and helped me understand every step of the process, making sure that I felt comfortable. I work in tech support so I know what good customer service is, and these people have the skills.

Gave me a faulty catalytic converter. Told me the warranty was good for a year, but they gave me a lemon and when it broke after 14 months they refused to cover it. Instead charging me first for a $350 oil change and replaced dipstick (no work seemed to actually have been done to the car at all) and then telling me sorry... Not their problem. This is NOT the first time Ive had issues with Dorschel, but it is definitely the last time I go near their store.

The associates here are very friendly and trustworthy. I know my vehicle and myself are in good hands when Im here. Never a bad experience.

Very happy with the service. Love my new Tiguan. Never felt pressure to buy, all options weighed in. Thanks Chris, you are very knowledgeable and personable, most importantly, professional.

I dont think you can have a better experience buying a car than at Dorschel. Andreas Meyer is super knowledgeable and pressure free. I told him what I was looking for and he was able to find me several options without a problem. He followed up after the sale to see how everything was going with the new car. You dont get this kind of customer service many places any more. This is my second VW purchase from Dorschel and it was as smooth & pain free as last time. Even the service department is great. You cant go wrong here.

I worked with Andreas Meyer for the purchase of my 2015 Passat. It was a refreshing experience, as he had lined up a number of cars for me to test drive with all of the options that I was looking for. He was very personable, and quick to answer my questions; yet honest, if he was uncertain of a particular answer, he inquired to get one. The price of the vehicle was clearly indicated to me in writing. I felt that the environment was casual, yet professional, and non-judgmental. It did not feel like the typical high-pressure sales environment. I will definitely return.

The staff is always so helpful and they strive to meet and exceed expectations every day. This is now the 10th car purchased from Dorschel.

I am impressed with the efficiency and professionalism I experience at Dorschel. Allison did a great job to keep me informed and was very organized and informative.

Andreas Meyer was an absolute pleasure to work with. He answered every question I had and more! He showed me so many features on my new car that I never would have known even existed! I recommend Dorschel Volkswagen and I highly recommend working with Andi!

Chris Armstrong was a wonderful salesman. After doing my research, I had a good idea of how much a VW Tiguan should cost so I was pleasantly surprised when he gave us a great price and made the leasing process simple, efficient, and transparent. He answered all our questions and took the time to show us all the features in the car. He even hooked up my phone to the Blue Tooth. I never thought getting a new vehicle could be this stress free.

Unfortunately, our Jetta was in an accident, and was a total loss. But I contacted Mark Angelo at Dorschel, let him know of our situation, and he invited us to come out and talk about our options. When we arrived he, in his own fashion, welcomed us, and was glad no one was hurt. He had another Jetta in mind waiting for us to see. And in the end we got that Jetta. We are very thankful Mark was able to help us out, and get us into something we wanted. Thank you to Mark, and the whole Dorschel team.

Had my key fob/ignition switch replaced under a recall and the place is really nice but they wanted to charge me for an hour (or maybe even 1-1/2, I cant remember) to swap out a door switch which literally take 15 minutes including mode the vehicle in and out of the garage. Also, no return on the part if I bought it and did it myself.

Cheryl and the team at Dorschel always makes it easy. I have bought or leased all of my vehicles from them since 2006.

Went in for a cosmetic fix to my Beetle and left with more problems than when I pulled into the lot. They were nice to my face but the tech lied about issues on the vehicle and ended up causing more damage.

Collin helped us buy our new 2015 Sportwagen. He took the time to ensure that it was the right vehicle for us by asking us lots of questions before we even looked at a vehicle. We only had to deal with one person through the whole transaction. It was a great experience, and the car is great too.

After 2 months into my CPO VW, I am still very happy with it. I had a very easy experience at Dorschel. Jeff made everything quick and painless and was happy to listen as I was deciding between the 2 vehicles I was considering.

Our GTI had engine problems on our family trip to Boston. The service department booked us in right away and had us diagnosed and in a rental vehicle within hours so we could resume our trip while they fixed our car. The experience of having a break down on another country wasn’t enjoyable but the service we received from this dealership has been exceptional so far.

Buying the car was a good experience, but do not go here if you are looking to trade in a car. The numbers that are given on the Dorschel website have nothing to do with what they will actually offer you for your trade-in. Take the number on the website and reduce it by about 2/3 or 3/4. I bought two cars at Dorschel and both times they screwed me over pretty good on the trade-in. I wanted the new car, and I was under pressure to get a new car from my wife, etc.... so I just bit the bullet and did the deal. But it left a bad taste in my mouth and its unlikely I would go back to Dorschel in the future.

This is my 4. VW purchased in Dorschel. David White took the time and explained me all of my options. He was never pushy and went above and beyond to make sure that I purchased the car that I was most comfortable with.

I’ve always had a great experience at dorschel Volkswagen. They always are quick to respond and get my vehicle in whenever I need anything. Ora in Volkswagen service is awesome!

Cat in VW service was wonderful! Was very thorough in clarifying a question regarding fluid specifications for my new vehicle.

By far the WORST experience I’ve ever had at a car dealership. I took my car to get a spare tire changed, my tires aligned and a general inspection. They quoted me around $230. Once the car was finished I went to sign for the work they had done and get my keys back, not knowing they had added a bunch of extra charges to my bill. When I went over to the lobby to pay, they informed me my bill was around $680. I argued, but they told me they could only bring it down to $500 “since I had already signed.” I feel extremely taken advantage of, as they exceeded their estimate by over twice the amount. Save your time and money and go anywhere else.

Greg Hunt was a fantastic person to work with at Dorschel. He was incredibly knowledgeable about different options and when things would be available. Plus he was easy to work with and just plain likable!

I wanted to share my recent experience working with Andreas Meyer to purchase a new car I have been wanting for many years. He was very helpful with answering all my questions and took time to review the differences between the cars I was interested in. The entire process from start to finish was smooth and also fun. This is my 5th car from Dorschel and look forward to buying my next car. Thank you Andreas!

Terrible experience, never got called or updated. Always got transferred to a voicemail. Never recommending this dealership and salesperson Reece.

Worked with Kevin on a used Passat. Great experience! Easy and pleasent process.

Very good service and a friendly personnel. They have a waiting room for you while they work on your vehicle. If it takes them more than a day to fix your car, they give you another car to drive during that period for absolutely no charge.

People are really nice, but not much reason to make an appointment. This is the second time this month where I spent 2 hours at the sealer for something that should be done in less than 1. Told up front both times it was only going to take 40 minutes.