Quick, friendly and do good work. Reasonably priced. Highly recommend fir your cell phone/tablet repairs.
Needed a repaired screen so my daughter wouldnt cut her fingers on a badly broken screen. Fast service and the guy who was doing the work was very nice and even interacted with my chatty 4 year old. Would recommend going here for screen replacements.
Must have deep pockets too get a simple job doone. I got a replacement screen and frame for less than 40.00 . All I need to do is take apart the phone and transfer the two boards and the battery. And save 140.00
Tom was very informative and helpful. Ill be back to CPR for my phone needs. Although, I would like to know how CPR got my email address.RESPONSE TO OWNER REPLY: You guys are really on the ball! THATS how to run a business. I will always come to CPR from now on!
They were up front with me about my battery for phone. So thankful for very honest people.
What can I say,I was their Saturday.I had a problem with my wifes phone Jack, the service person said he could not fit it,but he would try to charge it and if it took a charge,we could buy a charger. That was fine,we return to pick up the and a new service person gave us the phone back said it didnt take a charge. That was okay, but the problem was now the phone didnt work.The first guy could of came out and told us .But he didnt,thats the problem.
These guys fixed my daughter’s tabletWithin a 2 business day window. They are great.
I had cracked my phone screen and they were able to fix it within an hour. The price isn’t terrible either! Thank you!
They made the process very simple. I felt as though I could trust them to provide excellent work. Professional and very kind.
Ive used CPR over the past four years for iPhone repairs/replacement and PC and laptop repairs and upgrades. Ive found the staff to be knowledgeable, friendly and professional. The work has been completed in a timely fashion and pricing has been fair and reasonable.
Absolutely the most easy going team that gets thing’s done correctly, in a very short period of time, and w/much close attention to detail! Tom is AWESOME, but it seems to me like the entire staff is as well! This will be the ONLY place I get my repair’s done on my electronics! Thank you so much for your welcoming, time sufficient, great work you all do!~A very satisfied customer
They wouldnt even take the time to look at my phone to see if it could be repaired
Would not even give one star!On Tuesday December 1, my iPhone 8 Plus started having issues with charging. The port was obviously loose as once the cord was placed in the phone, slightly lifting the cord; contact was made and the phone would charge. I wanted to get this resolved as soon as possible and decided to take the phone to a Batteries Plus location, however they advised the part was unavailable and that the existing port was not dirty or had debris.Later that same morning I called a different Batteries + location and they said that they didn’t have the port either, but referred me to the CPR store, Rock Hill location.Upon arriving at the store, I was told that the port could be repaired however it could be a multitude of other issues??? I was even told by the agent that assisted me that when he connected the phone to his charger in back, that a connection was made but only momentarily. I explained to him that the port was obviously loose and I felt confident that once a new port was added, the issue would be resolved. He went on tell me that it could be other issues with the phone such as hardware issue. That should have been the first red flag and the sign to go to a different store altogether.I gave the phone number of my friend to get updates on the phone while I didn’t have a second phone, and he was advised before I got back to the store that the port had been switched out and they there was now a rattle and vibration issue with the phone.When I physically got back into the store, I noticed the phone had a stronger vibration when unlocking the phone. The agent that initially assisted me said that if the vibration was annoying that I could bring it back and they could tweak it. In essence, my device was damaged in the port repair process.15 min later and got home and noticed that the vibration sounded horrible and even more so when I had a friend call me; was really bad.I called back to the store, the sound of the phone was also different! The agent that I spoke with said that it was probably a damaged motor and that it probably something they couldn’t fix but a part could be ordered ?I went back to the Batteries Plus location that I initially went to for a second opinion. It was a complete difference in customer service. The technician there went above and beyond to help me. He told me he had a idea of what the vibration issue was and did resolve.But before I let the Batteries Plus Tech work on the phone, I went back to CPR RH and was told there was nothing else that they could do!Completely not owning the issue at all!However, I’m glad pictures were taken of the inside of the phone before he started the repair. The Taptic Engine screws were stripped! I was also given a damaged port that partially melted into the phone also! Also before I forget to mention, CPR Rock Hill also installed a port that was a different color than me phone.Now a few days later, I’m still having issues with the audio of my phone and CPR RH has done nothing for me, except cause unnecessary issues to my phone. The entire process customer service and repair and all was disgusting!Will continue to escalate the issue until resolved because I should be refunded !!
Great service! Fast and efficient! Got my phone fixed in 30 minutes!
Nice guys, very helpful, and saved me so much time and money!
Took my daughters IPad which had been down for almost a year. They were able to fix with no problem. Asked about an older IPad we have, and was highly encouraged theyll be able to get that one running again as well.
Great job and done fast while I waited
This team was great! Quality repair, fair price and excellent responsiveness. Could not have gone any better.
I was able to get an appointment quickly. Ask for Aaron, he was great, very knowledgeable.
Had the screen replaced on ipad 6. They were fast and professional, and very friendly. Highly recommend.
Great people with exp. shoutout to cody for fixing my switch!
I decided to fix up my recent iPhone 7 Plus rather than spending a lot of money on a newer one. My screen was cracked and the speakers sounded fuzzy. CPR quickly diagnosed the issues, gave me a quote. They fixed it up quickly and gave me recommendations for a screen and phone protector. All of this was at a fair price and much cheaper than buying a new iPhone!
The people at CPR were knowledgeable about the phone and and explained the different solutions to the problem and the cost of each one.
Great ! Got in & out in no time .
At my appointment, they were professional and quick to get my new battery installed and back to me within the time they told me. If I have any other computer or cell phone needs, I will use them again.
Great experience. Really know smartphones. Our repair was excellent and everything worked right away! Took less than an hour based on our appointment.
Okay, first off, they were super quick on fixing my broken glass over my camera, but, communication lacked, because I had to order and wait for the part to come in, and was never contacted when the part did arrive, I ended up calling them (because I paid 50% up front) and asking if it ever came in, (4 days later than when expected) and they told me it had, and kinda acted like it had been there. So, yeah, communication Definitely knocked them down 1 star, and the 2nd star knocked off was because after it was fixed, I got to inspecting my phone closer a couple days later, and found a rather sizeable piece of broken glass underneath the new glass they had put on.So, theyre cheap, and quick, but lack communication and thoroughness.I honestly dont think Id be using them again, because Id rather pay a little higher for better quality of services.
They were able to fix the camera on my iPhone 7 in less than an hour, with a great price. The employee helping us out was very knowledgeable and kind. Will definitely be back if I need any other repairs 😊
Jack and Cody amazing other techs knowledgeable as well.
This is your 1 stop shop. These guys are A+. Look no further than right here. Revived my phone and its like new.
Dropped my new Moto Z4 and ended up cracking the screen to the point where there was no longer a display. Took it to CPR and 90 minutes later had my phone back good as new. Prices are reasonable and staff are friendly and professional.
Big box store down the road wanted $549 to fix my charging port on my iPhone X. CPR fixed it with a cleaning. Thank you CPR!
They repaired my sons Ipad6 screen that was severely cracked very quickly!!! Beyond professional & great customer service!!!! There prices are UNBEATABLE!! The prices at other shops are ridiculous!!! Thank you CPR!!
I wish I could put zero stars. Do NOT bring any of your devices here. I never leave reviews, especially bad ones but this place is beyond terrible. I called a month ahead of time, asking how much it would be to fix my cracked iPhone XS Max and they told me a price that seemed fair. Me and my fiancé saved up for a month and came in with an envelope with exact cash. We dropped the phone off and left and conveniently, after they had taken my phone apart, they called us and said they didn’t realize it was a max and that it was going to be another $150. We were upset but went and got more money out. We picked up the phone and immediately knew the screen felt wrong, it felt like it wasn’t put on properly. The touch sensitivity also did not work at all. I was not told that there was a warranty on the screen so I figured I would just deal with these issues. Then after only about 3 weeks, the screen stopped working completely. I took it into the store and they told me that it was probably my fault and I probably dropped it so they couldn’t warranty it. We told them we would be back to the next day to speak with the owner. We came in at the time that we were told the owner would be there and of course, he wasn’t, but he “left us a message” with another employee who told us the same thing but that they could replace the screen for $250 this time. Overall, these people use poor products and do not put them on correctly and there is terrible customer service and management here. Also extremely overpriced. Do yourself a favor and take it to Apple, which by the way is cheaper anyways.
JR was pretty entertaining, personable and helpful in helping me pick up my laptop. When I dropped off my laptop 5 days before I picked it up, I called Jerry for a quote. He was very helpful, professional and clear about the price and what they could do. Amazing service!
Went to fix my cell and got one price, when I took my 📱 to be fix jump from $168.00 to $300.00.
CPR Cell Phone Repair was very fast, efficient, and knowledgeable.
Great service. Had just what I needed at a great price
Excellent and quick service. Fixed my iPhone headphone jack quickly and for a reasonable price. I highly recommend them.
I had a new phone that I needed a protective screen for. Verizon recommended I go to CPR across the street from them in Rock Hill. I took my phone to them, but they did not have the size I needed. He suggested I order one, because He had just put in an order, and I could get it faster. I received the screen in 2 days and took it by CPR for him to place on my phone. He did and did not charge me for his service. I tried to pay, but he refused. He just asked that I bring any problems to them for servicing, and I will certainly do that!Thanks CPR in Rock Hill!
I was able to order my replacement battery but it took over a week to get there. The customer service was good though.
Good price, super fast, very friendly and helpful employees. I will go here for any future electronic repairs I need done!
Paid to have cracked screen changed on an old iPhone 5s. Picked the phone up and screen was dim with bluish tent when I turned on. This didn’t bother me since the phone was only used for kid games. Got the phone home and put it in the case and as I pushed it into the case my thumb pushed through the screen shattering it. I’ve owned a lot of phones in mylife and this has never seen anything like this happen. I took it back and they only offered to repair for half price saying it was my fault and then tried to up sell me with a screen protector. Mind you all of this took place within an hour of picking the phone up. This was my first and last time in this place. The girl behind the counter was decent and did ask for management to offer free repair due to the cheap replacement screens they use but the greed was to much. Save yourself the trouble and find a better place to have repairs done. Your phone will look good when finished but the parts used to repair it are junk.
Horrible was mean to my 14 yr old daughter who saved her own money for months to buy a i phone from them the lady has no manners and they over priced dnt shop with them
Very rude customer service and quiet frankly I think they are scamming people with over the top prices for simple fixes. Very rude to me and had an attitude multiple times when I had questions. They also tried to make me get fixes that had nothing to do with my initial problem. I will be dealing with geek squad from here on out! Wish I could put 0 stars!
These folks are right up front with you. If it can be fixed theyll quote you a fair price, if it cannot be fixed theyll let you know why.Dont waste your time or your money, stop here first!
CPR of Rock Hill across from the galleria. These guys are top notch.My mother dropped her IPad which caused the screen to not recognize any touch commands. I called in advance to get an estimate in which was told worst case would require new glass. When we get there, we were greeted by three super nice guys that were able to fix it in two seconds. New glass was not required and when I asked how much, they told me no charge which was so unexpected. My mom was so impressed she hugged and kissed one of the guys. This was a great experience and it is now my go to repair shop.
Everything was great from start to finish I had a ipad repaired and it was fixed in a timely fashion. I always have a great experience at Cpr.
Got my iPad fixed fast and everyone who works there is very nice
JR is the best! Wonderful personality and overall great customer service. Go check them out for your repair needs!Kimble
My iPhone wouldn’t charge all of a sudden. The cord wouldn’t stay in the port. This shop had me up and running in about 15mins and didn’t even charge me to take the lint out of the port. Thank you CPR!!! So friendly I will definitely return.
Great and friendly group. Fixed my phone in an appropriate amount of time and have been very satisfied. Thanks for what you do and Ill be sure to recommend and return as a customer if anything ever happens again.
Love this place!! Went in, told them what the problem was, they fixed it. Didnt try to find more problems with my phone in an attempt to raise the bill like other places do. Reasonable pricing and lovely customer service!
First experience with Andre was not very good. He didnt have a good attitude and didnt seem like he wanted to listen to me. He told me to come back new years day and forgot to mention they were closed and had no holiday hours posted anyway at the store or online. So I ended up wasting time and gas to drive to an empty store.Come back Monday and have a better experience. The guy (Kevin) I think, gave me some useful information and was very honest as to what my options were. In fact he is the only reason I would consider coming back and that this review didnt get a 1 star rating
I dropped my new samsung galaxy S7 and cracked the back glass. I called CPR and I had my phone fixed in less than an hour. The guys were real nice answered all my questions and fixed my phone at a reasonable price. I recommend CPR CELL PHONE REPAIRS for all your cell phone repair needs.
Kevin was very nice. He explained everything to me and I felt very comfortable with having CPR repair my cellphone screen.When I picked up my phone it was PERFECT. NO issues so far and If I or any of my friends, family, co-workers etc. need phone repairs I will be sending them to CPR. Thank you
Great customer service at a fair price and quick turnaround. Thanks for your help. I own a small business myself and happy to do business with other small businesses
My iPhone 7 screen was starting to have issues where it looked like it was about to go out. It was getting worse and worse wheee I could hardly make out what was on the screen. Took it here and was told they could have it repaired within the hour. I was pretty surprised by that because it was 4:30. The service and the phone when completed were both fantastic.
Dropped my phone in Catawba River. No recovery after being in rice. Figured it was dead for sure. I dared take it these CPR guys & less than 24 hours later, its up and working. Remarkable.In my case, I needed components replaced... Leading to $175. Still cheaper than a refurb iPhone 6.
What a great experience I had at CPR. My phone decided to have a drink of water through the charging port, I thought that I had to wait a year with my contract and NO insurance with Verizon to get a new phone well CPR to the rescue repaired my phone cheaper than it was to purchase an USED phone. I am so ever grateful for these guys.Then my daughter decided to go 4-wheel riding with her phone in her back pocket and lost her phone, so CPR to the rescue again they repaired the 4s that didnt turn on nor did the screen work for under $100.00. NO insurance on her 5s then had to wait a year for a new phone .AWESOME AWESOME JOB!!!!!!!!!!!!!!!!!!!!!!Thank you!!!!!!!!!!!!!!!!!!!!!April M. Stevens
Truthful...
Fast, professional convenient. Screen replacement for my iPhone XR in an hour.
Andre was extremely kind and helpful. He explained everything in amazing detail. CPR has fixed my phone promptly twice now and did an incredible job! I highly recommend them.
LOVE LOVE LOVE this place! 10/10 recommend. Fixed my screen and camera in less than an hour!
Great service! Everyone that works there is very skilled and knowledgeable. They treated me very well. Having a phone break suuuucks but its nice to not have to go buy a whole other phone.
Fair price, matched quote...easy in and easy out.
Great customer service! JR was extremely helpful and repaired our damaged phone quickly.
This is the 3rd time I have used CPR for services and I have been extremely happy every time!! Cannot beat the cost or the timeliness. Excellent customer service.
Great job on the repair. The first screen they installed had an issue (jumping around). Its a common problem so I didnt sweat it and brought it by for them to look at. They installed a new screen and got me up and running. Fast work. Thanks guys.
Great job on the repair. The first screen they installed had an issue (jumping around). Its a common problem so I didnt sweat it and brought it by for them to look at. They installed a new screen and got me up and running. Fast work. Thanks guys.
Very professional and great customer service. Unlike anyone else they warranty there services and they stand behind it. Very pleased with the work. Ask for Andre very knowledgeable and a great rep for the company.
Got a battery. Also a phone diagnostic is done, so if phone has issues you can find out. Phone was done in an hour.
Great customer service, fast and professional. Had some issues with my Samsung tablet and they got me up and working. This saved me a lot of money not having to replace it. Thank you!
Every time I have been in the services has been excellent! Though my phone is lost beyond repair, you can tell that they feel bad that they cant help. Great place! I would recommend it to anyone!
Good and fast
Took my water damaged phone (toilet - ack!) to this location yesterday to try and retrieve my text messages - the staff were courteous, professional and helpful. Would recommend.
They did a great job repairing my sons Switch
Excellent skills and phenomenal customer service is what you will experience there.
Friendly prompt cost effective service.
What a great store! Very professional and stocked with all the latest accessories. They also give a LIFETIME WARRANTY on all their repairs..
Outstanding experience. Very friendly customer sevice and repair by Andre. I would recommend them to anyone. Hard to find good service like this these days.
Great people do great work as well. Fixed my keyless entry on mt key fob quickly. 5 stars!
Great place! I walked in with a phone that was locked/frozen up and they quickly un-froze and sent me on my way. Very friendly, knowledgeable staff!
I had a cracked screen with a busted LCD and water damage. They said because my phone had water damage there was no warranty, which is fine. After they fixed my screen I noticed that it has a blue tint to it. It does not look as bright as it did before. Also, my front camera is now blurry. There was nothing wrong with the front camera when I brought it in.
Great place! The staff from top to bottom is very professional. They take a lot of pride in what they do. I have brought both iPhones and Androids for repairs, I could not be happier with their service.
Yall did a great job fixing my phone and in a short time Thank you
Cell Phone Repair is a good store to get your phone fixed. My LG G4 had a problem with the digitizer, and it was selecting things for me. The people at theCPR were very good to me, and fixed my phone :))) CPR is by far the best Ive seen.
Definitely the place to go!!!! Traveling from out of town and they got me right in and was quick on replacing my battery. Great place..!!!!
Great experience!! Phone is perfect. Talk to Andre...he has customer service down to a pat!! Highly recommended!
Andrew and Andre were of great assistance. Been in here twice with the same phone and they were able to fix the issues quickly.
Great service, clean store, fair pricing and quality work. Couldnt ask for more. Would highly recommend.
Amazing customer service I would recommend anyone that needs their phone worked on to go here!
Very knowledgeable and efficient. Definitely our new go to place!
Great Customer service by Andre! Very happy with how Kevin fixed my phone!
Good customer service
IPad mini - Had a broken screen (just the glass) and they broke all the buttons and dont know how to fix it. Its day 2 and I dont have my iPad back.. poor service and lack of intelligence.
Well, my 14 year old stepson has cracked his screen for the second time in 6 months. They were good to me both occasions.
Prompt service and friendly staff! New iPhone screen done in an hour.
The guys were extremely friendly and worked quickly to fix my broken phone (which was in terrible shape, for the record). my phone was as good as new when I left!
ANDRE WAS BADAWI BING BADDA BOOM! GREAT CUSTOMER SERVICE.