I contacted Gem Systems about a keyboard replacement issue. The call was answered promptly and professionally and the gentleman dove right into my issue. Greg was friendly, extremely helpful and honest and gave me a perfect recommendation to assist with my computer issue. His recommendation wasnt in his interest BUT he steered me in a better direction for my specific issue. He truly went above and beyond to find the best solution for my needs. Because of that professionalism and honesty, I feel confident he can handle any future computer needs I can give him.
I write very view reviews because I value my reputation but Greg & Gem Systems have been great to work with. They have bent over backwards to resolve my many laptop, desktop and networking issues quickly. Within a year Gem Systems have become a very valuable part of our support system. Small Business need someone like Greg to call. Thank you Greg for the excellent work you do.Sincerely,Steve HeaberlinOwner Trusted Health Insurance Solutions,Rock Hill, SC
I had several problems with printers, routers and connection to my TV. Gem Systems was very prompt in sending Chris out to address these problems.Chris was very knowabale and made all the necessary adjustments to have all my devices working properly. I would highly recommend Gem Systems for all of your IT solutions.
Great experience! Affordable pricing, and very professional! 100% recommend this place for all your computer needs!
I recently dug a old Dell tower out of my closet that had been collecting dust for the past 5 years to backup old pics and movies that were on it. Upon firing it up I noticed it required a password to open Windows, and I thought oh no...I will never remember what the password is. I thought for sure I had lost all of my photos and movies that were on there from many years ago. After trying over a few hundred times to open it I finally gave up and decided to look up a computer specialist to help me out. I was so fortunate to find Gem Systems, they said to bring it in and they will try to get it figured out. The next day I dropped it off in the AM and by that evening they called and said they were able to get in it and recover my data. I am forever grateful that they were able to help me out and give me back my memories of times gone by. I would highly recommend them for any computer needs and will definitely be going back to them for any future problems I may have. I would give 10 stars if I could! Thank you so much!
I had to replace my Laptop screen. He had it fixed in a matter of minutes! He was so nice and really helpful! If I could I would give him 20 stars!
He was very professional and got my computer back to me within 24 hrs. I recommend him and will be returning in the future for any computer fixed and upgrades.
I have a gaming pc which also functions as my work computer for digital art. The power supply failed and when I needed it up and running the same day Gem Systems were the only ones I contacted who could accommodate me. I went in at 9am and by 10am my pc was good as new with a new power supply and I was on my way. Really nice guys and I will definitely go back for tune ups and if anything else pressing arises.
I have been taking my laptop and computer to GEM Systems for a few years now for antivirus and I am very pleased with this business. I recently had a virus on my computer, so I called GEM Systems and they fixed it the next day. I highly recommend them for all your computer needs.
I got the locked screen with a virus and phone number to call to unlock my computer... I later found out it was called the FBI virus.... I called GEM and they were able to save my data and remove the virus and I was up and running the next day..... Great Job Computer Guys!
After trying to work with other local companies regarding my computer issues I was most pleased when I found GEM Systems. I have had printer issues which have finally been corrected by GEM Systems. They researched and got for me the perfect computer for my needs. All of my files were reloaded onto the new computer and the set up was painless and very well orchestrated. On another occasion they repaired an email issue; when I thought all of my emails were lost.They have been available and patient whenever I have had a question about computers.I highly recommend GEM Systems for all computer needs.
Greg is Customer and Service focused.
GEM Systems recently worked on my computer, which was in pretty bad shape, and is now running better and faster. I highly recommend GEM Systems to anyone who wants fast, efficient, courteous service.
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