From the moment I walked in until I left the service, and attention were 5 stars. Maurice, Lead Tech, was professional, efficient and thorough. The patience and time they spent with me in optical choosing my frames, I believe I may have tried in at least 20 frames! With their help I choose 2 phenomenal Tom Ford frames and I cannot wait to pick them up!
Hands down the best optometrist experience ive had. Dr. Scott Moscow is super detail oriented and took the time to explain every exam and every procedure he performed. My glasses were ready in no time! Thanks again guys! Highly recommend Scott and his team!
Dr. Moscow fit me in last minute for a concern I had. His staff was friendly and his exam was thorough. He also took extra time to explain my test results and didn’t rush me through any of the questions I had! I 10/10 recommend them.
Dr.Michelle Moscow is one of the best out here! She is so thorough and walks you through with every aspect. Super patient and answers all your questions until you are satisfied.. don’t forget Nicole Brooks who is at their Prescription glasses section is phenomenal!!! She loves what she does and it clearly shows from the interest she shows to her clients in picking out the right frame for the face. She literally helped me pick my new pair in less than 15 minutes AND helped get them the same day as well!!
My Daughter is in vision therapy with Melissa she is amazing my daughter loves coming here everyone is nice and makes it very comfortable. I would absolutely refer this if you have need for this type of therapy especially for children a big thank you to the Roswell eye clinic!!!!’
This is the most detailed exam I have ever had before. They explained the whole process and why they were doing it. I am a self pay patients and their prices are the best I have found. Dr. Ashleigh Sprouse was great! I definitely will be going back.
This was my first time ever at an eye doctor, and I was a little nervous. The staff was so friendly, and when I asked some questions about the tests, each questions was answered patiently, and my curiosity for the technology felt appreciated and not annoying. The assistant helping me pick my perfect frames was beyond helpful, as I had no idea what to look for. She led me in the right direction, and then took the time to pick some frame options herself, and one of those was what I went with! Definitely am looking forward to coming back for my yearly appointments!
Worked with Greg today, amazing service. Been amazing help ever since I was a baby. He’s the best, always has a smile and always is nice when helping out!
Gary was amazing to work with. I have never worn glasses before and he was patient with me as tried on different styles and asked tons of questions. He is knowledgeable and provided superior customer service. He is a wonderful asset to the clinic. I was very pleased and will definitely recommend that others come to the clinic for eye care and glasses.
It’s my first time at Roswell Eye Clinic. I’ll definitely be back. Dr. Flanagan is awesome. Katie the tech is super and Greg who helped me with glasses is fantastic. Great experience! Thank you all!
A special thanks to Greg in the frames area for making my world a better place. Greg listened and found frames and lenses that work and seemed to have a plan b for just about everything. Dr Flanagan was spot on with the prescription and shared a lot of great information regarding my eyes from the images taken by Kerrigan. Kerrigan did a great job taking the pictures of my eyes. An outstanding experience altogether from initial phone call for an appointment through the appointment, frames and lenses to checkout. Heather originally took my call, set up a next day appointment and made my entire experience seemingly magical. Thank you to the entire team. -Tom
April 8th was a great day for me as it was my first visit to Roswell Eye Clinic! My friend recommended this clinic for my next eye exam because for years I had gone to the big box stores for eye exams. I met with Dr Scott, Katie, Beth and Lee. Although I am not an expert in optometry, I knew Dr Scott was providing top notch service and a thorough eye examination. I knew I had some vision issues, but Dr Scott was quickly able to access and address those issues without making me feel hopeless about my vision. I am now able to see what I want with the help of glasses and contacts. My night vision is improving and I no longer feel anxious about my vision and the health of my aging eyes! Dr Scott and his staff are personable, professional and knowledgeable. I would recommend Roswell Eye Clinic to anyone who wants to establish a baseline of good eye health and/or address any vision issues associated with aging eyes.Happy in Roswell!!
The entire eye exam process was pleasant and professional. My optician, Megan was extremely knowledgeable and professional. I am a repeat customer and she was very attentive to my needs and gave me great advice on making an eye frame selection. I highly recommend her.
I always have a wonderful experience when going to Roswell Eye Care. Greg Hendrixreally helped me pick out some great glasses. I can see far away and up close. The colors on the glasses are spectacular. Thanks for your help Greg.
Dr. Scott is terrific! He delivers his extensive knowledge of eye care with great compassion and reassurance. Nice qualities for a doctor to have!
Katie A. was absolutely amazing in helping my son learn how to wear contacts! She was beyond patient, encouraging, and was very thoughtful in trying to find the best ways for him to be able to do it himself. She never rushed him and would’ve stayed all day helping him! Couldn’t have asked for a better instructor!
An amazing experience! Nicoles excellent customer service was wonderful! Thank you Nicole and REC for a great day!
This was absolutely a 5 star experience. The entire staff was so friendly and efficient. Katie was extremely wonderful and helpful as she helped me get contacts for the first time! Thank you, Roswell Eye Clinic!
The Tech, Maurice was great! Very patient when fitting my son for contacts. I was skeptical when there was a fitting fee for contacts, but after the time he took making sure that the selected contacts were right and teaching my son how to take put them in and remove them, I understood why.
Horrible customer service after the purchase. We have been a customer for years, but they seem to care for the “new” customer. I had to come back for a simple adjustment in my frame. Waiting an hour and half. They were taking customers who came in after me. I demanded a copy of my prescription then I get the two minute service I needed. I do have the prescription “we’ won’t return!!! I also requested my medical records to forwarded to my Dr. Which have not been received.
Staff is friendly and courteous. Once you’ve completed your exam, Lee out front is awesome to work with. He’s thorough, patient and professional. I’ve been seeing him for a few years now and have never had a bad experience, nor have I had a pair of glasses not fit correctly.Thank you.
I thought it impossible to receive service that was knowledgeable, friendly and efficient. Katie proved me wrong. She answered all of my questions in a non-rushed manner. Yet she was able to move the appointment along in an efficient manner. Her professionalism and knowledge exceeded my expectations. Roswell Eye Clinic has earned a new loyal customer.
Dr. Flanagan and Gary were so amazing! Detailed and Thorough with everything! They took time and answered my questions and help puck a look perfect for me! Thanks both of you!!
I love Roswell Eye Clinic!! Greg was very helpful in picking out my frames. What I enjoyed the most is that he took his time to look at each frame and tell me his opinion on what frame he thought best fit my face as well as what compliments me the most. I appreciated that the most because I usually FaceTime or call my mom or sister on their opinions and this time I didn’t need to do that. Anyways the staff here is amazing! I never had any complaints, they’re quick and efficient and I will definitely continue coming back to see them.
Gary is wonderful!! He helps us every time we come in for new glasses. He will look at the shape of your face and help you pick which frames will work best for you, as well as keep you up-to-date on the newest trends! Ask for Gary and you won’t be disappointed.
I have worked with Greg for over 20 years and have had an incredible experience. Very customer oriented and willing to help. Highly recommend for eye care.
Greg Hendrix is the best. Very knowledgeable, efficient and friendly. I’ve been coming to Roswell Eye Clinic since 1979. They are the best, like family.
Greg Hendrix was the best!!! I’ve had glasses for a long time and experienced an array of different people at different offices, and he was not only professional but very kind and patient with the process of selecting glasses and getting a plan that fit my budget! Also, Dr.Flanagan was very friendly and thorough! Great experience with Roswell Eye Clinic!
Greg was amazing! Very sweet and helpful enjoyed working with him.
Nicole is knowledgeable and provides excellent service! This is my go to eye clinic for both exams and glasses! Ive been a regular customer for 5 years.
This was my 1st time coming to the eye doctor in years! The whole process & staff made it simple for me & was very helpful. During my glasses selection Mr. Gary broke down my insurance w/ prices & copay, helped pick out my frame. My brother recommended me to come & I’ll continue to recommend others as well.
Dr. Moscow is great! Saw me on short notice and quickly diagnosed my problem. Very friendly staff also. Nice facility too.
Greg I have been working with him for years. I can’t say enough great things about his care, attention to service. Ask to work with him and you will be very happy.
For starters, researching and reading the reviews was already a plus for me, but of course I had to see for myself. Immediately entering the building I was greeted by the young lady who scheduled my appointment, very courteous. The staff is professional, kind and welcoming. Fast forward-GREG-GREG-GREG-GREG in frames, what a wonderful person. This man had me laughing before I was seated to select my frames/lenses I knew then this was going to be a wonderful experience. The professionalism, knowledge and beside manners was spectacular. However, to be able to sit with him, to laugh, conduct business and start laughing again was just so amazing to me. I enjoy great customer service but also a wonderful person thats down to earth. If i can give more than five stars I would. He truly cares about what you need and he went above and beyond to make sure I had all the information I needed to make the right decision. He was attentive and made me feel comfortable with the frames I had chosen. Honestly, I can continue to go on and on, but i think you get the point. Hes amazing and hes a people person which goes a long way in my book. Thank you for all that youve done and I look forward to many more wonderful experiences as I walk this path of wearing glasses . GREG I heard you mention someone said you have the Secret Sauce, siïiir You def have the DRIP and I wish I can put some in a bucket and spread it to those who dont understand what true customer service is! Maurice, I didnt forget about you. Thank you for educating me on the different options I had when it came to getting my eyes tested, very informative sir! MR KENNIS- the final step to me exiting the building, the QUIET comedian of the office great energy you had me chuckling so hard as I was checking out sir, thank you for that laughter! ROSWWELL EYE CLINIC YOU GUYS ROCK.
Ive been a customer for almost 20 years and the staff at Roswell Eye Clinic have always taken great care of me. On my recent visit, Gary assisted me with finding my latest Tom Ford glasses, as well as computer glasses that I now need . I travel over 30 minutes north to come to here because of the service and satisfaction I receive. Thanks again Gary.
Roswell Eye Clinic is the best, they are always friendly and helpful. Katie is the best at doing the pre-exam tests and didn’t even make my eyes water during the puff test.
Excellent eye clinic - latest tech, quick and super easy and nice facility. Kennis and Celia did an awesome job getting all of my images done plus checkout and Dr. Flanagan was great explaining my eye health and answering my questions.
I had the best experience at Roswell Eye Clinic! I was being fitted for contacts and Katie was so patient with me. She took her time while I struggled learning how to put in and take out the contacts!
Very happy with our ocular therapy experience. Melissa keeps the tasks fun and engaging to the point thatmy daughter is excited to go every week. I also appreciate that Melissa has considered other factors such as checking for reflex presentations that can impact vision and provided exercises to overcome those as well. I feel like she really takes a wholistic approach with her clients and we are seeing the results already. Would highly recommend!
I had a great experience with Dr. Flanagan and Gary at Roswell Eye Clinic! I appreciated their patience and answering all of my questions.
Maurice was very patient about helping my son getting fitted for contacts. He was great.Lee is so professional and has always been my go to guy concerning getting fit for any kind of glasses! He is so helpful, knowledgeable, and nice to worn with!Very nice staff and Dr. Moscow is topnotch! Highly recommend to them to take care of all of your Eyecare needs.
I drive from out of state to see these doctors. Great service, quality time with the doctors, time to ask questions with quality answers. Best doctor I’ve ever been to.
I work with Greg and he’s awesome and he got a Seth Rogan vibe
Great service! Meagan was awesome. Very knowledgeable and made sure I got what I was looking for at a great price.The doctors were thorough and very forthcoming with info regarding my eye health .
I worked with the employee Greg when I came into to get my eyes checked . He was very helpful and also helped me with everything I needed !
Thank you to Roswell eye clinic and Leland for addressing all my concerns with my glasses. Great work all!!
Greg was so helpful and i make sure to get him whenever i come in ! i have been coming here for a few years and he always makes the experience as easy as possible !!
Katie was very helpful in my experience at this clinic. She convinced me to get the Photos instead of Dilation, and I think it was really helpful in my eye health. Alanna was helpful in explaining my insurance.
I’ve been coming here since I was in kindergarten and now I’m a freshman in college and Greg has been my favorite person to get glasses from. He is super helpful and knowledgeable and makes the decision way easier.
Today was our first experience at Roswell Eye Clinic. We had 3 family appointments. Dr Flanagan was awesome. Megan was amazing. What a great experience. And our party ranged from 12 to 76. Would definitely go back.
Megan did a great job helping me choose glasses and explaining different options for the lenses and sunglass clips.
I always have such a great experience at Roswell eye clinic. Today Greg in the optical department was amazing!! I dread picking out glasses - they never fit my face or look good. Greg helped me find the perfect pair. I am so grateful! Also I want to mention Kenneth! He is ALWAYS super helpful getting me the best deal on my contact lenses. He really goes the extra mile to satisfy the customer. Highly recommend this eye care facility for all your needs. Dr. Scott Moscow is excellent at what he does as well!
Megan Mashburn was very knowledgeable and did a great job helping me get fitted with new frames. Excellent Experience!
The service at Roswell Eye Clinic was great! Staff was very friendly and made my appointment quick and easy. Leland did an excellent job helping me pick out a stylish pair of glasses.
Thankfully, found Roswell Eye Clinic after trying a handful of other places locally over the last few years. Wish we’d found them sooner! Great service from all the staff on the medical side and in the billing team too (which, is not always common!) They are super responsive to questions, and have had good appointment availability when I needed care beyond just my routine check up. They were also patient and supportive with lots of sample pairs of lenses and repeat visits when I was trying to get fit for contacts as that has always been a challenge for my eyes. And, my family loves Megan in the frames shop. She is SO knowledgeable about insurance coverage, clear in how she explains the pricing, and honest about if a frame is flattering on you. On top of that, she is *meticulous* about adjusting the fit of your glasses so they are just right. Happy to be a patient here!
Dr. Black was excellent and Shout out to Gary and his great customer service! He had me in and out with my frame selection. The selection didnt fail me Ill definitely be back!A year later Roswell Eye continues to exceed my expectations. Dr. Scott and Leland delivered exceptional services. Leland continues to pick the golden pair for me! Kudos to the team!
Always a pleasure to see the staff when I come for my yearly exam. I always look for Megan, for my fitting. She always deliver Remarkable service. Shes friendly and so pleasant. She make sure Im happy and satisfied with my choice.
Durand is incredible. I have eyes that are far from the norm. Roswell Eye Clinic is the only place that can get my prescription correct - thank you, Dr. Scott Moscow - and can make my unusual prescription correctly. Thank you, Durand, for making my glasses so well. Thank you everyone at REC for your compassion.
Super professional staff, Maurice a lead tech was awesome, and so was tge doctor who treated me .... Great Experience!
Love this place! Maurice taught me how to put in my contacts perfectly! They also have a fabulous selection of frames!
Wonderful experience. My daughters glasses broke in half so I went in to order a new pair. I was out in about 20 mins with the new ones to my surprise. Megan was awesome! She took excellent care of us. I recommend this place to everyone.
Gary was super helpful figuring out what my insurance covered and helping pick out the best frames. Super friendly!
Friendly, helpful staff that is highly organized and professional. Never a long wait, I value people who value my time! This team gets it!
We love Roswell Eye Clinic. When we moved down to GA several years ago, we were worried about finding an eye doctor that lived up to our previous expectations, but Roswell did not disappoint. Greg, in frames, has always been so helpful. He will give you his honest opinion on your frame choices, make sure you understand your coverage and benefits, and be sure you are happy when you leave.
6/21/2021 purchased a pair of toddler glasses for $284.00. I was told I was getting a indestructible pair of glasses, that carried a warranty. Less than 2 months later the glasses broke so I took them in. They were repaired. A week later they broke again in the same place. Took back was told they needed to be replaced and would be a few days. The optrician aske me What did he do to them... Um hes 3, hes in daycare. I called a week later to see what the status was and they werent able to locate my job and I was placed on hold for a manager. The manager couldnt find my job either and cant even answer my questions like whats going on. Instead he tells me, Id found out by now if youd let me go. Truth is they cant be found because apparently coincidently they were on an opticians desk and he was waiting to call me. They had been returned in the wrong color and do not have an ETA on when my color will be available. The manager tried to sell me on the idea that I can have the wrong pair as a loan until they get my color back in stock with NO idea on when that would be. Refused a refund even though I am not getting what I paid for and cant come up with any idea of when I will. My gut tells me Ill never see the ones I bought. The manager had the nerve to insult me by telling me my son broke them. Of course he broke them, hes 3. I wasnt trying to say he didnt. I had a warranty! If someone would of just called me and explained to me what was going on I may have been fine, but instead they had me call a week later and run through hoops to get an answer. I will never be going to this place again. I bought a pair of $35 glasses from GlassesUSA.com and they seem more durable so far. I filed a complaint and shocker they never responded.
Always a great place to visit! Ive been here a few times, and everyone is very friendly. Leland Stellmaker in particular, who helps clients pick the frames for glasses, is very funny and keeps the visit entertaining.
Go see Greg at Roswell Eye Clinic for custom fittings with prescription glasses and sunglasses. His welcoming customer service, honest demeanor, and decades of experience provided me with the confident clarity to invest in premium prescription eyewear.
I recently visited Roswell Eye Clinic for my annual eye exam. April took me back to do my initial tests. She was very knowledgeable and friendly. Usually it takes a couple of tries to get the puff test (thats what I call it) completed, but April was able to get it on the first try - with both eyes. Distractions are a good thing when you have to take eye tests.Megan has helped me twice since going to REC for my glasses. She is not there to just sell, sell, sell. She will give you an honest answer about whether your glasses are right for your face and she takes the time to explain how your prescription will fit on the frames to help you make a better decision. If you have bad eyes like me, youll find out how those tiny frames wont work and why. She will ask you how you like to wear your glasses on your face (all the way to the top of your nose or just slightly down the nose) before assuming and then getting glasses that wont work for you. I definitely recommend you seek out Megan if you need to get new glasses. Shes amazing!
Greg was friendly and efficient. I always have good experience at Roswell Eye Clinic and I have been coming here for years!
After being Dr. Bergers patient for years, I am glad that I had a very positive first appointment with Dr. Scott Moscow. I am also extremely pleased with the continued excellent service and professionalism provided by Lee Stellmaker. He was certainly adept at helping me to identify a new frame and in repurposing a frame that I already own.
Had an appointment for updating my prescription and eyeglass fitting. Leland Stellmaker absolutely nailed picking out a stellar set of frames which paired well with my face and eye color. Would totally recommend.
Great service and very friendly staff! Had my eye exam here by Dr Chado, and was helped out by Megan picking out a pair. Megan was extremely helpful in helping me with my selection and very patient. Highly recommend
Greg Hendrix was so great. Very patient and helpful and Im so grateful. Thank you again!!
Shoutout to Gary who worked with me to pick out frames. Good selection of designer brands as well as your traditional mid to high end glasses. Exam was quick and I didnt wait around needlessly like at some eye places. Will be back!
After having a visual deficit for many years, the clinic was able to offer me help that I’d never been offered previously. Dr Michelle is very knowledgable and explains things well. She referred me for vision therapy. I saw Melissa Snyder for VT and she was great. She is very passionate about her work and obviously enjoys what she does. While I was seeing her for therapy, we found out that my daughter needed therapy as well and she also saw Melissa. My daughter’s issue has resolved. My therapy will be more long term and Melissa continues to help tailor my exercises to my needs.
Megan Mashburn was exceptionally knowledgeable. She treated me with kindness and understanding of my lack of taste when it comes to the latest Eyewear. I had apprehension due to not having an eye exam in over three years and didnt know exactly what I to expect. Megan is a wonderful person and it shows in how she works with her clients, she loves what she does!
I came in with questions about my current frames and whether they were still available. One of the arms was cracked. Megan was extremely helpful and made a great temporary repair. She was very friendly and professional. Great employee. I have been coming to Roswell Eye Clinic for 20 years. There is a reason for that.
I’ve been coming here for 20 years or more and Greg is THE BEST!!!!! he assists me and my whole family and I always request him when I come. He’s BEYOND the best!
I came in very close to closing time and worked with Greg. Pleasure to work with, awesome guy, awesome experience. I highly recommend. A number of years in the business - very knowledgeable!
We have been doing Vision Therapy with Melissa Snyder and she is amazing!! She has helped so much with our sons vision. She makes the sessions fun and interesting. Our son cant wait to go every week. I can wait to see his vision when this is done! Thank you
Gary was great! He helped me find frames that fit my face and were lightweight - exactly what I was looking for.
My experience at Roswell Eye Clinic was exceptional! From my exam to determining the best contacts, the service was great. Greg helped me pick out my new favorite glasses. After trying on about 10 pairs, he helped me narrow it down! I highly recommend coming to Roswell Eye Clinic.
Great experience as always. Leland helped pick out a new frame - won’t look like a cross between Bubbles from Trailer Park Boys and Jeffrey Dahmer anymore. You could say things are... looking up.
Lee has been a bright spot in my afternoon. He not only was knowledgeable with the lenses that I purchased but also fixed my incredibly broken glasses!
Had a wonderful experience. Zoe was wonderful and friendly. Our interaction made my day.
Greg was fantastic with assisting me with picking out my new glasses. He’s Awesome
Greg was excellent! He help me choose frames, He was very patient with me even after I changed my mind five times!! I’m glad I came to Roswell Eye clinic!!!
Great experience! Dr. Samuel, Megan and others were competent, accommodating and friendly. Will come back.
Great service as always and Lee Is one of the best at taking care of his customers glasses needs.
Was very happy with the service that I received. There was absolutely no waiting period. They call us to the room as soon as we checked in. Leland in the optical department was AMAZING!! He knew exactly what style that would compliment me. Ive needed real glasses for years and never could commit. He educated and assured me that this was the right move. 2 weeks later. I love them. Thank you Leland!!
Roswell Eye Clinic is very professional and kind!Greg supplied me with excellent service and helped me gain the confidence to wear my new pair of glasses!The team here is very professional and kind, I highly recommend this clinic for all things eye related.
Leland (Lee) is simply the best!!! I know very little about glasses and eyewear. He listened to what I wanted and needed and he delivered the perfect pair of glasses. Great personality and truly cares! Thank you Lee!
Worked with Greg today. Service was super and highly recommended him.
Doctor Ashleigh Sprouse and Megan are fantastic! I was even able to change out my glasses after trying them with no questions asked. I think they refer to is as restyling. This is outstanding customer service!
I would honestly recommend Roswell eye clinic to anyone. The staff is very professional all around. I saw Dr. Moscow on Christmas Eve due to a serious eye infection and I was in and out with no problems. He is very knowledgeable and personable. You can’t go wrong here, seriously!
Great experience today at Roswell Eye Clinic. Fast and efficient getting us in and out of our exams. Greg was amazing helping my boyfriend and I narrow down some great choices! Highly recommend.
This was my first time here and I had a generally positive experience at my contact lense fitting appointment. I was happy that there were plenty of available appointments slots - it was very easy to get in quick.Update: I increased my rating because I had a follow up conversation with the manager and my contact were officially ordered/arrived.I’m giving a low rating because I don’t know what to do at this point... I’ve asked 3 times (once in person, 2 phone calls, all spaced days apart to give ample time) simply for my trial lenses to be ORDERED since they only gave me 3 trial lenses at my fitting and PROMISED me that they would order more since they had a low supply.... it’s also much less than any other eye doctor has given me (I communicated in my appointment that I have sensitive eyes so I do need more than 3 lenses to make sure i’m not irritated by the brand before I commit).My request and the PROMISE for more trial lenses still remains unfulfilled. When I called for the third time they were confused about what to even order me and said my other requests were never processed (someone messed up on their job and didn’t order them?).... super unorganized and confusing because my eye doctor told me & told the people behind the counter to order me more trials. I’m not at all abusing the trial lense system, I simply want more than 3 lenses for a proper test to see if the lenses work!I’ve yet to receive absolutely any communication or confirmation that my contacts have been ordered. There’s NO FOLLOW THROUGH, the only communication comes if I reach out personally.
Great experience! Dr. Scott Moscow was awesome and Leland was super helpful.
I always have a great experience at Roswell Eye Clinic. Dr.Michelle was great. Megan was wonderful. I havent meet anyone as patient as Megan. She gave me great options of glasses in the beginning. She knows me more than I do! I am very indecisive. I couldnt decide which color and shape are the best for me. I changed my decision every 2 minutes. The colors/sizes that I like were not available in store at that time. Megan ordered two pairs of glasses with two different colors so that if I wanted to change my decision in the last minute (when glasses arrive), I still could do so. I am looking forward to seeing Megan again.
Been coming here for the last couple of years, and the service is the best. Worked with Dr. Flanagan and the staff is super friendly and they explain everything which is great. I must mention by name the technician, Maurice, that helped me out today was great. Very professional. He made the visit most enjoyable.