Second time purchasing a car at Auto Sense Salem NH. I have had awesome experiences both times and wouldn’t shop anywhere else. Calvin was extremely easy to work with. He went above and beyond to meet my needs! He and his team are truly committed to customer satisfaction.
I walked into the dealership anxious about my credit young age and everything else. But I decided to at least give it a chance. I called Jeff and from the beginning he reassured me that I would get into a vehicle that I love. And he did. I could tell they really had to work some magic and Jeff got me into an awesome c class Mercedes. I am so excited !!! The whole dealership runs on a good transparent philosophy and had a cool referral program and you might get lucky with sick warranty deals. At least go check it out!!!!!
Shane and Calvin were EXTREMELY helpful the entire experience! Start to finish ran so smoothly and quickly. They were honest and fair and were able to help reach an affordable accommodation! Highly recommended to any and all!!
I got my new car today 2018 infiniti q50 got to hand to it Calvin my sales guys going above and beyond through the whole process from test drive to financial every step of the way let me know everything happening the entire buying process I love my purchase and got me approved same day if youre trying to find something you want he will show you what youll like to what you love so gotta thanks Calvin from autosense in Salem, NH
I was called to come in because, i found this place online, the car i originally wanted was sold, looked at another option which was 2017 Ford Fusion. John helped me out. I purchased the vehicle . However what it looked like when i test drove it. Didn’t look the same way when i picked it up. The car smelled bad. There was a spill on the passenger side door that wasn’t there even new scratches On the bottom passenger door that wasn’t there before. I was told that the car would be detailed and the mirrors would be fixed, Nothing was done, I also had to drive to another town to get my plates and registration. Which was a big inconvenience. I was told that the mirror part still didn’t come in yet, but when it does they will call me so i had to drive an hour home on the highway with that mirror missing, i expressed my concerns to Jay who advised me to come get the car. And in result i received a half of an apology and that the car will be detailed when i come get the mirror fixed. The lady that took me to the place to have the car registered however was Amazing. Still doesn’t justify why a car that i purchased and couldn’t get for almost a week looked different the time of purchase. I’m not even happy about the car anymore and i regret my purchase i am disappointed.
3rd time getting a car from auto sense and every time is a great experience. Highly recommended. Thanks my man!!!!!!!! Shout out to Jeff!!
Go see Shane & Dale at auto sense they are the best and helped me get into a better vehicle than I thought I’d get into. Thank you so much, I’ll be back and will send all my people to you guys.Best car buying experience ever…..
Had an amazing experience! Was able to walk out with a 2019 Jeep Compass, while putting zero money down! Iba was an amazing employee to work with and so was the entire staff! Highly recommend coming here!
I want to thank John Barger for making my car buying experience great. It went nice and smooth. I really recommend him when anyone is shopping at Auto sense.
Shane was awesome. I didnt think it could happen. He made it work and was very helpful through the who process. Thanks to my salesperson Iba for helping me through the whole process.
Shane and Calvin did an amazing job getting us into an awesome car! Love the look of the car and love the experience here. They did an amazing job getting us into a beautiful car and we couldn’t be happier.
Shane and Calvin good looks playboy good job I’ll b sending more people ur way
We just happened to drive by and saw the car we wanted so we stopped. Dale came right out and jumped on helping us. Then pulling in Shane to assist us as well, we drove the dream home! Not one second of pushy salesman. Negotiations were easy and polite! They truly went out of there way to make it happen!!! Thank you so much!!!
Iba & Shane were my sales peopleI am 61 hrs old and have bought about 25 to 30 cars and this was the best experience I have ever had.Next purchase will be with these two as well as recommending others.
My husband and I just bought a new vehicle from here. Shane and John were the best. They went above and beyond to get me into the car I wanted. I love my car!!! Thank you Shane and John. I will be back to see you guys when my son needs a car!!
Walked in and Calvin made the process easier than I ever thought! Got me right into a car as a first time buyer no issues and no questions asked. 10/10 recommend.
Dale and Shane were really awesome I came looking for a nice sedan this guys hook it up foreal I highly recommend autosense in Salem NH. The best out here
Jeff was an awesome salesman! Worked with me to get a great price and his co-workers were great conversationalists. Thank you for all the help guys!
Shane made my experience easy and painless and went above and beyond to give me the best deal. 10/10 recommended
Shane in the entire team at auto since New Hampshire were extremely helpful and getting me financed for a beautiful jeep
Calvin and Shane were amazing to work with! They got everything done for and in a timely fashion! Highly recommend theses guys!
Shane and calvin got me in to a nice new ride with no pressure it was a great experience go see shane and calvin thanks guys
Alex is a great salesman an same with the rest of the staff I would highly recommend anyone to buy a car from them tell them I sent you
Im on the fence with this one. Still havent received delivery of my vehicle (due to no fault of theirs -relay w/ DMV). Went on a referral, and as I reflect on the experience... I am starting to believe some of the other reviews. Will edit accordingly.
This place took advantage of my girlfriend she was cheated lied to about a Ford fusion car she bought then at the time of pick up the car had extra interior and exterior damage done to it also it only had one mirror which was suppose to be fixed and wasnt still to this day i wouldnt recommend this place to my worst ENEMY. DoO NOT GET A CAR FROM THIS PLACE TO ALLL PEOPLE.
Dale was great he helped me get into a vehicle and explained everything . Thank you AutoSense for getting into a vehicle make sure to ask for Dale when you go in he is very knowledgeable about all the products they have to provide
Shane and iba did an awesome job they got us into an 2016 jeep .and ray helped us into a new. Jeep and. Got. Us credit thank everyone
The salesman Calvin was excellent to work with he made the whole buying process very simple and it was an absolute honor to be able to work with him I highly advise if you plan on coming to autosense ask for Calvin and tell him joe sent you
Sales associate Shane is always a pleasure to deal with Ive gotten my last 3 cars here.
Auto Sense set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Auto Sense was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect!Chrissy my sales rep was extremely helpful. Answered every question. Sent pictures and videos as requested. Pointed out flaws that did not show in pictures so there would be no surprises. Love the truck. Love their selection of vehicles. The entire experience was a gratification. I will be back the next time I am in the market. Thanks!
Carolina was a big help it was her first day an she did an amazing job working with me shanes the man really suggest this place
I had the pleasure of working with Chrissy who was great. Very efficient and knowledgeable. Would recommend 10/10.
I was going to buy a car from this dealer but at the last second I had changed my mind and wanted my money that I put towards the car back but they wouldnt give me the money back. I dont recommend buying from this dealer.
Thank you so very much to my fam Shane London Dennis and Dale for working so hard to get me my new car. If you are looking for a new car do yourself a favor and go to see Shane or Dale. Best car buying experience ever.
This place is actually terrible. Bought a 2020 Kia Forte which is super nice but had some minor scratches and dents and was a smokers car and was told everything will be clean on the inside and all the scratches. Went up today just to rack miles on for nothing. Pretty much put the car threw the car wash and buffed it out. Interior doesn’t look cleaned at all and the scratches are all still there. I’m furious and we sat there for about 2 hours for nothing. We also live about 45 mins away. Beyond angry. Will never refer anyone to go here.
My experience was great !Both John and Kenneth helped out a ton.Best experience I’ve had at a dealer.I would refer anyone to them. They will take good care of you . Was no pressure the whole time treated me like family. Nothing but good to say. Check them out .
Shane and Dale were amazing they helped us find a car with all our needs and worked with us to make it affordable and able to take the car home the same day. They tried their best to make the process as smooth and easy as possible for us.
I had the pleasure of working with John and he went above and beyond to help me find the perfect car.Thank you!
Saturday was my first time walking into any dealership! And it was a great experience they definitely don’t try to run you out for your money either!! The salesman Chris was excellent and and helped me big time!! Even the SR salesman was great as well. The whole staff great and nice people and they definitely try to help out car shoppers very please with my Nissan Sentra!!
I just got my second car from Auto Sense! From the moment Iba answered my call to the time I drove off the lot with my car, he was AMAZING! He made sure he answered all my questions, he was more then professional, and very responsive via phone. I highly suggest going to Auto Sense for your next car! THANK YOU FOR THE GREAT EXPERIENCE IBA!!!
Shane Dale were amazing.Shane and Dale did everything possible to get me into my new 2016 Mitsubishi Outlander.
Ask for Chrissy, she was awesome. I had a really great experience and I love the car I got. I also worked with Shane, he was great.
The vehicle never had a price until after I got approved for the loan, the owner offered me $100 trade-in for my vehicle, which I believe is very disrespectful second they wanted me to give in my vehicle plus $4000 exactly the cost of my vehicle. Sincerely they’re trying to trick you.
Shane went above and beyond to get us a better deal than we came in for, if you are looking for a new to you vehicle, without the bs go see Shane and the team at Auto Sense salem nh. THANK YOU SO VERY MUCH. Best car buying experience ever
Had a great experience at this location with Chrissy, she was very informative and made sure I got taken care of. Would definitely recommend.
First time car buyer at 19… Calvin helped me get into a new car the same day! Had to go out of state to grab her but it was 100% worth it!!
I was helped by iba and be was so awesome very outgoing and just went above and beyond for me! 10/10 would recommend!!!
Shane and Dale rock wonderful customer service
I highly recommend! Helped me get a nice car, very professional!
I had a great experience at Autosense! TJ was my salesman and he was great! Very personable and accommodating. He’s knowledgeable and straight to the point. Andrew did the financing and he was awesome as well! I highly recommend!!
If I could do a negative rating I would. I wouldnt recommend this company to anyone. They do not stand behind their word and they are the type of business that give car dealership a bad name. We were told that he was approved for the $99 down. Please see attached. After waiting there for hours was then told that he needed $1,000 down on a $2,500 motorcycle. I usually dont leave negative comments but this company definitely needs one!!!!!
Thank you Tj!! 5 stars for you! Best salesman! Thank you for helping us. High recommend!! Must see.
Stopped by hoping to get a car and I did! Experience I had their was great!!! Chrissy took care of me and she was just amazing!! Highly recommended this dealer!!
Got a Call from TJ today and he was so helpful with everything. Customer Service on Point. Definitely would give more than 5 Stars if possible. If you want a Salesman that knows what he is doing and talking about ask for TJ.
John is amazing he’s straight forward and doesn’t waste time
Saw TJ who was absolutely amazing. Definitely would come back to see him again! Not pushy, real deal, down to earth!! Thanks TJ!!
Asked a question about a seemingly low price (about 10K below book) and was answered with read the ad.... nice sales technique. I Did read the ad again and the condition was listed as very good. So much for being helpful.
Chrissy was super great! She helped me leave with the car of my dreams 🥰🥰 Shes the best she helped me for hours, I left with my vehicle the same day of viewing the car, I was not expecting it🙏🏽, THANK YOU SO MUCH CHRISSY, WOULD HIGHLY RECCOMMEND
Great customer service from all and especially Chrissy, she was amazing with being clear with me about what she could offer, heard out all my concerns and worked very well with the number I needed, this place is great, highly suggested!
Customer service is awesome 👏🏼 here... I had a great experience with Rafael, he helped me from beginning to end & got me in a vehicle that I didn’t expect to get. The process was very short & quick.. He really made it happen & I drove away the same day . I would definitely recommend Auto sense... I would purchase a second vehicle from them. Anytime.’ The manager was great as well kid friendly ...’ I give them a 10 star ⭐️... 🙌🏽🙌🏽😁
Ive seen this place while driving by. I needed a new car after my current one started having transmission issues. I went here and I was greeted by Rafael and the team. He helped me get into a new suv that I love so far. I would definitely tell more people to come here. He definitely helped me in many ways and even his team and him were having fun interacting with my 4 year old niece. Im really happy with my purchase.
I couldnt say enough good things about this place! Anyone who has any issues with their process or how they do business simply needs to educate themselves! Rafael was welcoming and nice throughout the whole process. Any questions or concerns he took care of them. Rafael is definitely the best salesman I have seen in a while and I would not buy from anyone else ever again! Thank you Rafael and thank you Auto Sense for this beautiful Mercedes-Benz you put me in with my credit
Worked with Chrissy. Quick easy and straight forward! You and your team are amazing.
I had a fantastic experience at Auto Sense. You guys got the job done, On THE SAME DAY!!! A special big thanks to RAFI he was great talk me through things an GOT ME INTO THE CAR I WANTED, THANKS A RAFI,AN AUTO SENSE!!!
Auto sense helped me get a vehicle when I thought I wouldn’t. I would highly recommend them, Rafael went above and beyond to make sure I was happy with my purchase. Thank you guys!
Rafael got the deal of a lifetime done for me when I thought my options were pretty much nothing special with the low credit I had. Very cool an relaxed, discussed everything with me an promised to fixed things I found wrong with the car I chose. Thanks again man
Never knew a dealership can try to change they’re prices and try to play you, especially for a car that has burn holes in it from people smoking in it so much. Thanks NO THANKS :)If you don’t want to get ripped off, don’t come here!
I came in with a pre approved with my bank and asked if I could afford a specific car. Sales man the whole time kept telling me yes then tried selling me a worse car. I kept asking what the price was of the car and they insisted in saying we care about the monthly price. They then proceeded to try and sell me a car with low monthly low cost. If i didnt ask the terms and conditions of the loan they would have sold me a car that was $10,000 more expensive with a 7 year term at an awful interest rate. They ran my credit twice without my consent then proceeded to say that was normal. I would avoid this place at all cost unless you want to over pay for a car.
Love Chrissy from autosense. Super helpfull and made the process so easy.
This place is an absolute joke! I would recommend anyone purchasing a car to read the negative reviews hear, which I wish I had done. I would stay away from this place even if they were giving the car away for free. In all my years in buying cars you guys are the most dishonest, and unprofessional people I have ever met.Good Luck!
Go see chrissy for a car. I have a great time and got my new car.
Really easy and the guy Rafael Perez is really good guy thaks for make this possible thank you! i got my BMW!
Great place and very friendly people call raphael he is an amazing sales person and will help you in any way i would recommend anyone to this place they are not out to just make money and screw you over they are extremely honest people ...... Call raphael at auto sence at Salam nh !!!!
Great team. Chrissy and Rafael made things happen for me when no other places would. Really happy with my 17 Sentra with 15K miles!!!
Impossible to get a price on a car from this dealership. I reached out to get the price on a vehicle I was interested in and I was informed I could not get a price until AFTER I submitted a credit application. This makes no sense at all. Why would I have a dealership pull my credit and review my application without knowing the car price?
My experience has been absolutely horrible!!! Company never completed registration for me. Delivered my car to me illegally without my car having any registration and plates of a totaled car on it..called to check on status still have not heard back. Have had my car sitting for the past 22 days because I am unable to drive it. I had my insurance try calling them and my insurance was hung up on and laughed at..I suggest making sure all your paperwork is in order and completed before leaving if you do decide to go with this place.
My husband and I were beyond thrilled with our sales representative Rafael .He was very communicative and informative from the first initial phone call. He is a very professional, warm and has a very reassuring energy over the phone and in person.We were so impressed by the prompt response, we traveled 3 hours to Test drive and acquire a beautiful Mercedes!I don’t know where to begin....Outstanding customer service!We were warmly greeted by a lovely gentleman named Dante. He escorted us on a test drive. It was my dream car and just drove beautifully. Thank you!We then got acquainted with Rafael and moved forward with the purchase.He was so polite and personable.The Finance representative named Yaz was very punctual and clear. Tax He was very patient and successful with our loan acquisition.Lastly, we then met Kelly and Samantha whom completed our transaction.They were positive and interactive.As a whole, my husband David and I were beyond pleased with the experience and we highly recommend this Amazing Sales and service Dealership! Auto Sense gets it done!!! 😇Just a great team and they all made us feel so comfortable. Honestly, it didn’t take long and I never felt anxious or impatient!They made it fun filled And joyous. A big applause and thank you to Raphael!Thank you Rafael, Dante,Yaz,,Kelley and Samantha!🙏😇🙏
Excellent service! Highly recommend!Mike really went that extra mile(s) literally! A great salesman that treated us like we had known him for years. Kenneth was with us start to finish, covering every detail. We drove away in excellent 2016 Honda CR-V with ridiculously low miles. My wife loves it!Thanks again, Mike!
I had a really great experience with Auto Sense— particularly working with Chrissy. She was straightforward and recommended the perfect car for me. She took care to consider my needs as a buyer and advocate for lower financing. I would absolutely recommend this dealership. Thanks, Chrissy!
First of all I hate how they don’t list prices i at first didn’t bother contacting for that reason but I then started messaging with a employee named Chrissy and not very informative also texts like a 15 year old I always expect more out of car sellers and this place already off the bat isn’t professional
Chrissy was one of the best sales people I have ever dealt with! Smooth transactions, and nothing but professional! 11/10 would recommend! She makes sure to listen to your concerns, wants and needs, and executes perfectly!
My sales person was a hard working young man named Rafael. He was excellent in his demeanor, not pushy, very honest guy. And the Administrators Kenneth and Kelly were great, upfront, friendly and helpful.
Chrissy was the best Sales car rep that i have ever dealt with. She didnt pressure me to getting a car i couldnt afford. She worked with my budget and got me a amazing car! Thank You Chrissy i will be spreading the word about you and sending more people to you!
Amazing customer service. So glad they had a good sprinter van for us to be able to get on the road with. SUPER CLEAN! Shout out to Chrissy for the love she showed with them numbers.
I got a flier in the mail recently and stopped by the dealership. They asked if I was in the market for a vehicle, but I was expecting that since they are in the business of selling cars. Im not, but I did win a 60 TV! Awesome people here, and I will definitely buy from them when I am in the market :)
Great place.great prices. Loan options and amazing customer service! Sales rep Chrissy is so professional & helpful. I highly recommend!!
Vanessa has been wonderful to talk to about getting me into a car. Although I havent yet, due to money issues, she made me feel very confident that I can get financed after feeling like giving up on trying to get a car! Shes so helpful kind and understanding! Ill be talking to you soon Vanessa!
Could not be any happier with the purchase of my truck. This was my first time purchasing a vehicle so I wasnt quite sure how the process was going to go, especially with my less than stellar credit, but all of those feelings were placed at ease when both Gabbi and Maverick helped me find the right truck. They made me feel very comfortable and never pressured me into making a decision. The finance department was also super helpful.
I was glad to have met Gabbi Royston who was patient and generous with her time to answer all of my questions. I came in to do further research on the car I was looking at buying. Gabbi gave me a tour and told me about her company. She is thoughtful and funny at best during the whole tour. She did not pressure me nor try to convince me about buying a vehicle upfront. She respected that I was just here to browse and look at the particular Chevy that I was considering buying.I really appreciate the customer service and friendliness. The place is clean, spacious and looks very professional for a small dealership. So I was impressed.I would definitely come back looking for her in the near future when I am ready to make a purchase.
I’ve never bought a used car. However I was recommended by a friend of mine to try Auto Sense North. I took a chance; needless to say I gave it a try. I met “Yaz” Jasmin he is a phenomenal salesman and manager. What I loved about Auto Sense North and the culture they have set there is that you walk in and are immediately greeted by a smiling face; ready to help and answer all of your car buying questions. They put you first and truly care about delivering on what you’re looking for! I bought my Audi there and will definitely be back in the near future and I highly recommend all my friends, family and anyone who is looking to be treated right and have a hassle free car buying experience to go and check Auto Sense North out. It will NOT be a waste of your time and they will make it happen for you! Thank you all so much for a pleasurable and worry free experience. I look forward to working with you again in the future. Thank you Yaz and the rest of the Auto Sense North team!
Great staff..Rafael, Dante, Kelly. You the best. Gotten rid of my kia soul and now am in a lexus!! Thanks guys
I’m so grateful that a friend recommended I stop by Auto Sense. Brenden was an absolute godsend! Not only is he knowledgeable and able to explain things so that I was confident and at ease, but he truly goes above and beyond for his customers!! I highly recommend working with him and know you will be glad you did!
Im not the kind of person who enjoys car shopping ever. Chrissy and Ken actually made it a pleasurable experience. No pressure, extremely knowledgeable and just overall easy to work with. Would highly recommend Auto Sense Salem to anyone who has credit challenges and not looking for the normal poor credit drama.
Go see Chrissy! I got my car here it was exactly what I wanted really fast and easy process. highly recommend :)
I love their customer service. My mother doesnt know much about cars, but they really treated her like family, and helped her find a reliable car. She still has that car to this day, and it still runs great!! Id recommend these guys to anyone looking for the best deals in town.
Auto Sense of Salem New Hampshire embodies the pure essence of what one SHOULD come to expect from your local used car dealer. The pure friendliness from every person from Chrissy my sales person, to the finance manager Kelly. I never once felt like a customer as much as a neighbor making a friendly deal. Nothing was ever taken for granted and i my opinions, needs and financial situation was ALWAYS. The number one priority for Chrissy and the team.I highly recommend Auto Sense of Salem NH for anyone who is in need of a Quality used vehicle sold by caring staff.
Thanks to auto sense! Rafael and Yaz for the awesome service and customer skills...they work hard and they work for you...I recommend auto sense to anyone looking to purchase or trade vehicles..I love my car you guys are the best.