I discovered this place a few years ago now when looking for local tire shops that offered RoadForce balancing, and Ive continued to go there for wheel/tire service and highly recommend them. I drive almost 45 minutes each way because they pay attention to detail, do the job right without trying to upcharge for unnecessary parts and services, and the staff are friendly and accommodating.
Great they took good care of me
My wifes Toyota van had a tire pressure dash light On. Were new to the Salem area and I didnt know where to go for help. Because of their great google reivews, I called Salem Tire to see if they could help her. They said she might have to wait a bit but they would take care of her. They were true to their word. They fixed the tire, made another repair that was needed, and then billed her a very reasonable amount for the service, all in less time than they said it would take. My wife said they were very nice to her and I appreciate all they did for us. We will return to Salem Tire in the future. 5 Stars for Salem Tire!
Great customer service, very friendly and helpful. Go out of there way to make the customer happy
This has been my goto place for all truck repairs. Stopped in recently with a small problem of a stripped lug nut. Without hesitation they were on it and had the problem solved within 5 minutes, and NO CHARGE. This establishment treats you like family every time. For all your tire, wheel, and general car/truck needs, be sure to stop in and see them.
They worked me in around their busy schedule and mounted 2 trailer tires for me. Great job !
Awesome place to get tires serviced walk you through everything theyre doing before they do it to make sure its the way you want it.
Very nice and helpful and the prices that were offered were fair. Will go back.
Professional, honest and fair. Great service.
They do a great job at a fair price. I never leave feeling ripped off or that my car isnt fix. Great customer service!
Great service. Friendly staff.
Friendly, quick service. Comfortable and clean seating area.
Great people -- they work with me great...they do the job and do it right! Highly recommend!
The whole staff is amazing! Always care about the customer
Could not get tire repair for almost 2 weeks
Great local shop. Professional and very reasonably priced. Have saved me hundreds, if not thousands, of dollars over the years vs a brand name dealership I used to take my car to. They also get things done in a timely fashion. Thanks Salem Tire!
I have never had a bad experience here. The staff there is extremely knowledgeable and very friendly, I highly recommend them not only for tires but for any automotive repair needs you may have.
UPDATE: Daughter hit a curb & blew (2) tires...so we went here, ended up getting all (4) new tires w/mount, balance & alignment (late Jul 20). Waited at shop for several hrs for service. Recently noticed that both frt tires were severely/unevenly worn so took vehicle in for rotation & to see why these ~9mo old tires are bad. They looked at them & said it was likely an alignment issue or the bent tie-rod (on side she hit curb). So I responded saying you just did an alignment for us(?) & shouldnt you have noticed the tie-rod when you aligned it?...only to be told they never did the alignment & it was probably because they were busy or running behind that day so they just took the alignment off the bill, sent my daughter on her way. Then he said they wont help us because we didnt bring them in on the 5k mi rotation schedule. (We called, they were booked up so I rotated the tires at 8k miles) Were only at 14k mi now...I highly doubt missing the rotation by a few thousand mi would cause them to wear 75%. So here we are w/9mo old tires that need replaced because of alignment/tie-rod issues that they were supposed to address.Weve used them for several services before which there were some mishaps but I was always there to watch & keep them honest (and they were good about taking care of it). This time it was just my teenage daughter & they took advantage.Also wanted to add we bought the $65 tire protection program which was also a waste of money because it will not cover our issues. Disappointed to say the least.
Their prices are very fair excellent service and very nice people will recommend to anyone and everyone
The girl at the front counter was extremely helpful and friendly, however I was quoted $75 to have an alignment done. By the time I left I had paid nearly $200. They told me they did my alignment, but in order to fix my alignment, theyd need to do a camber alignment and slot my struts which was an additional $89. They dont mention itll be another $30 for parts on top of that. After all that, my steering wheel is still off to the right and not centered. Not sure Id ever go back if Im being honest.
This guys are great. They go above and beyond.
Very professional and attentive to their customers needs!
This business was very professional and understands the needs of the customer. I stopped in with no appointment at 3:30 pm and had a flat tire on my trailer. They were already booking appointments out into next week. They agreed to change out a tire for me right away. After looking at the condition of the other 3 tires, I asked if they could replace these as well. They changed out all four tires in less than a hour. I will be going back for future tire needs.Thanks again
Absolutely great people. Super helpful and knowledgeable about what they do! More than just your typical tire shop. Can’t say enough good about these people.
Good prices good service.
Not only are they fast and detailed about your car issue but they are very reasonably priced with quality. I will be a permanent customer! Excellent customer service too! Great family run business!
Ive used them 3 times now. Every time, theyve fixed the problem it went in for for the price they quoted... or less. They also seem to make other adjustments to just make the car run better even if its completely unrelated to why you came. Completely 5 star!
They were upfront and honest with me. I got a great deal on the tires I wanted and they were able to get me in the shop in just a day. Id recommend them.
Always top notch work and super friendly people to deal with, I was told I needed to replace something by another place and Salem tire looked into the problem and was able to fix it without replacing it and saved me money.I really appreciate their honesty and pride in their work, it shows.Keep up the awesome job folks, this is true business like the old days.
Good customer service. Great workers. Fast at getting my vehicle fixed. Sometimes a bit hard to get scheduled in but it is well worth it
Salem Tire Pros & Auto Service - The name says it all, Pros! The staff are the most genuine, trustworthy humans in their field. They always manage to go above and beyond to help and service you! They blew my expectations out of the water! I would highly recommend them to everyone!This is a family owned business, and they truly make you feel like one of their own.Shoutout to Salem Tire Pros & Auto Service:From the bottom of my heart, thank you. You have a customer for life!*Support your local community*
Professional and friendly service. I made my appointment and had my vehicle back promptly as promised. Upon picking up to vehicle, the technician answered all of my questions and made it a great experience and got me on my way. Ill definitely go back after knowing they offer several services.
Highly impressed with the service we received! They squeezed us in for new tires, as it was the last day for us to receive a rebate. The next day I had to go out of town, & sadly lost two hubcaps. When I showed up for our alignment apt the following week, I mentioned the hubcaps, guessing I’d get the usual response, ‘they were not responsible’. I at least wanted to make them aware of the situation, if nothing else. That was totally NOT the case. The man behind the counter (Kevin, I believe), immediately responded to let him make a phone call. Within minutes he had ordered them, & they would be there first thing in the morning. Mind you, I know they weren’t cheap, as my husbands truck is a Denali edition. The next day, I showed up, he popped them on, brought my dogs out a treat, & sent us on our way. Highly recommend these folks!
Kyle, Jim and staff are a joy to work and hang out with. They found me the best deal for tires to fit my budget driving habits. I didn’t realize they also do work on vehicles as well. Anything from an oil change to “who knows what is wrong with it” job.I recommend to everyone
Staff was courteous and did excellent work! I asked for the old tires back and they gave them back in bags to ensure my van wouldnt get dirty from the tires!Great job!!!
Tire Repair was Done . I had to Make an Appointment for an Appointment for another Day to get Tires Rotated an A Oil Change .. Great Polite Service ..
We had a power steering leak on our Ridgeline and it was fixed fast and at a fair price. We have been buying tires and having service work done here for years and are very happy with everything we have had done. Kyle and his crew are professional and honest.
Looked everywhere for a used tire. Salem Tire was the only place that had what I needed. For a used tire it had a lot of tread left on it. Staff was very nice.
I always take my car here. I just took her again today for a patch on one of the tires. They took great care of her! Now, if only these potholes would get taken care of.... but that sounds like a review for ODOT.
Fixed my tire and saved me soon much $$! Thanks Salem Tire
I like the tires I like the professionalism I like the way they seem to stand by their product good place try it
Salem Tire Pros always provide the greatest service for my family. They have very courteous employees who listen to my concerns. Work is done in a timely manner. I highly recommend!
I love Salem tire! I always feel satisfied with the service I receive there. The guys are always so nice, friendly and well educated in their expertise!! Never will I go anywhere else!!
Had more than one problem with my vehicle was taken care of in a timely fashion, excellent quality of service, good local place to get your car fixed would recommend to anyone.
The service was and end result was top notch and professional as always! Satisfaction is never a question!
I have been doing business with you for 30 years and have stopped in twice in the last month with tires going flat on my vehicle. The first time the girl behind the counter told me you could get to it in 3 days and this morning when I stopped because of a bad tire you couldn’t see me at all. My business only has a small fleet of 10-12 vehicles and they will now all be going to our local Firestone dealer. They to had a full schedule but worked me in and took care of me. I have to tell you I have never gone to a tire store that has not been able to fix a flat in a relatively short time but your facility obviously can’t. My dollars will now be spent with your local competitor.
Amazing service and very fair prices. The owners are in the store and greet you upon entrance. If you need tires, wheels, vehicle serviced, or even professional advise about your vehicle, Salem Tire is the only place I would recommend.... TJW
Great people, Great service!!
Best ever.
I have always been very pleased with Salem Tire. Their staff is very knowledgeable and friendly. The work they have done on my car over the years has been great. I’ve never had an issue after the work has been done.
Salem Tire has been servicing our vehicles for years and has always made sure that we are satisfied with the service. From timely and affordable service to the little extras like temporary floor mats to protect the carpet while it is in the garage for service, Salem Tire takes good care of us! Thanks!
Just didnt understand the shop fees s. But was really glad was able to get in on the same day i called
I have been bringing my cars here for over 20 years and I wouldnt have it any other way. They are just like family to me. Amazing customer service with honest people that provide excellent quality of work in a timely manner.
Had 4 tires installed, LOF and an Alignment - Fast, friendly service. Free water and Coffee, comfortable couches. Over-all good experience.
Professional / Great Service/ Goes the Extra to help you
Accurate diagnosis of the problem, skillful work, reasonable prices.
They fixed my car in a timely manner,very professional staff, and stayed with the quote they gave us. Will use them again when needed and recommend to friends.
Got me in and out quick! Decent prices
Always great service. Knowledgeable staff. My only stop to get tires.
Great service. Fair prices
This shop sells better used tires then Wal-Marts new tires.
Done excellant repair work on my 2005 Tundra pickup.
Staff and owners are friendly and very knowledgeable. Great place highly recommend
Salem tire is very professional, great pricing and excellent service.
Salem Tire Pros is a great place for all your auto needs.
My family and I are loyal customers of Salem Tire. If I could rate it 6 or more stars, I would. This shop has fair pricing, excellent service and good workmanship on all levels of repair. Over the years (at least 8) my family and I have taken 3 Subarus (Outback and 2 Foresters) and 2 Toyotas (Corolla and Camry) here for regular service and if theres any problem with our cars. Every visit has left us satisfied with their work. They have excellent customer service and their honesty and helpfulness are top notch. Even though I live 45-minutes to an hour away I make a point of remaining a customer of Salem Tire because I can rely on them to take care of the problem and explain whats wrong and how to (possibly) prevent it in the future.
I have really enjoyed working with Salem Tire. I feel that I can trust their staff, and theyve been honest with me regarding issues and solutions for my and my wifes vehicles. It is a relief to have found Salem Tire after having bad experiences elsewhere.
Fixed our tire quickly and reasonably.
The best
Fit me in at the last minute for brake service. Honest and great pricing from some very nice guys. I will be back.
Fast and friendly service. Awesome place to take you vehicle to have work done and done right!
They fixed my sons car when a local shop had repaired the problem four times with no lasting effect. we were very pleased and highly recommend them!
Excellent service ...Experts in their field, they are more than a tire shop!
Great service! They stand behind their products. Very friendly and helpful.
Very friendly, knowledgeable staff who does excellent work. Ill be using their services again.
These friendly guys helped me keep my previous vehicle going for 215,000 miles! They are honest & helpful!
Great honest people with unbeatable prices!!!
Would highly recommend this place for any of your auto needs. Support small businesses!
Awesome service. Squeezed me in on a busy day.
Best service around!! Kyle and his team are fantastic!!
Quick and done right the first time highly recommended
You can never get tired of going there.Very helpful staff, and skilled workers.
Great place to do business! Very pleased!
Called to ask some questions and they were super rude on the phone. Went elsewhere.
Was looking for a rare size tire and to my surprise, they didnt have it!
Always treated fair and reliable fixes the first time.
Great people to deal with. Friendly honest and reliable.
Best and greatest ever bar none!!!
Great service at a good price
Salem tire always goes above and beyond. The staff is very friendly and knowledgeable.
Good service. Called when truck was ready for pick up.
Great local business competitive priceing but thay know how to balance tires,Doing perfect alignments unlike the big chains makes them a plus for my business .Great to work with great customer sevice !!!!!!
Excellent great overall 👍
Great service and helpful people.
Very fast informative and professional
Best shop around!
Very good
They will continue to get my business!
They keep me moving.
Good prices