I brought my laptop because it suddenly stopped working. They did all they could to repair it but at the end it wasnt possible. When I brought a new one, they not only helped me to pass all my info from the old one but they made sure the new one was totally upgraded and in great conditions to run at its best. The rate was very fair. They were very easy to communicate, helpful, and fast. They were also very accommodating for the pick up. Now I know for sure that if I have another problem with my laptop I can count on them and get the best help. Im very happy with their services and I highly recommend them.
Went to them today for a simple laptop tuneup. Having worked at places that do this, I fully expected a 3-4 day waiting time. The big box places like Best Buy or Staples are trained to tell you that and not over promise. We all know how important our computers have become, so I was expecting a bit of a wait.Derek at Geeks in Minutes immediately estimated a 24 hour turn around time, barring anything major! Wow, I was surprised. That made me feel a lot better immediately. Then, after only 3 HOURS(!!!) he called me to say everything was set and I could come by and get it? That was fantastic news!I know it didn’t need anything by a simple cleanup, but most places drag it out anyway mostly because they are backed up with other people’s machines. This was great service! Derek was very professional and took care of things from start to finish. I high recommend Geek in Minutes and will definitely use them again!
First of all we dropped off our apple computer because it had a pop up that wouldnt stop. It was working, they call us to pick up & state it was 480.!! They said they had to replace motherboard, that was a crock! THEN, They literally stole our apple computer during a horrible time for our family; my daughter was VERY sick and forgot to pick up computer, I let them know I would come within a month. Yes, it was there a longtime, but with communication of why we didnt come yet. I went to pick up & he said we used it for parts, we thought it was abandoned WHAT!! I was SO upset. No one dumps an apple off to be just given away. They would not return it and are full of lies. They use to call us with a quote before fixing, the didnt, they fixed and tried to add unneccessary things, they stole this item during COVID & I will report to Better Business Bureau!
I have erased & rescinded my Not so Good Review.These guys heard my complaint, reached out to me, and worked with me to correct what was wronged.These guys are Awesome.There are not to many business like this anymore who are willing to work with the customer.Im talking about real people, who are understanding, and willing to work any issue out.I definitely will revisit the GEEKS with my electronic issue.
Replaced a battery and reinstalled an OS on a MacBook Pro that I thought was toast. Very quick and reasonable compared to Apple who called it Vintage...
Quick, efficient, and kind. The best part was that he called me to keep me updated. 100% recommend giving them your service.
Went to this place a month ago I went to get new components ram, graphics card etc or if they couldn’t do it let me know so I can order the parts and install them myself. They charge a 60 dollar fee for looking at your PC so I paid that had them take it in. 2 days later I get a call saying my computer is ready for pickup. All they did was update the drivers and windows. Felt completely scammed. Not what I asked for the PC STILL DOESNT HAVE THE SPECS I NEED TO RUN THE GAME I WANTED AFTER I WAS TOLD IT WOULD. Definitely just going to have my friend work on a new pc I’m currently building. Short story: I was lied too and paid for services that I didn’t even ask for.
Fixed my Macbook pro 2017 like brand new. Had a broken LCD screen and it was fixed within a week and was updated/sterilized before i got it back. Great price and awesome customer service.
Derrick was awesom! Super professional and helpful! They fixed my computer with water damage the same day as I dropped it off and for an amazing price. Highly recommend!!!
This place is great! I have used their services many time and have alway been completely satisfied. They have repaired my Apple products several times over the past 10 years. Its obvious that customer service is very important to them. Very knowledgeable people
Was trying to troubleshoot some issues on my own and needed a single jumper cap for my motherboard. I could only order them online in sets of 50 or more and didnt want to wait a week for shipping. He let me just grab one from the shop and ask a few questions. I ended up having to return some defective parts, but still much appreciated!
I was very satisfied with my service with Geeks in Minutes. I dropped my laptop off to them on Saturday and I had a diagnosis on Monday. Unfortunately the cost to fix it was more than I even bought the laptop for (still not a bad price for the damage there was). This business is extremely quick and very professional, and I would go back if I have any other issues.
I cant give a more definitive rating yet because I havent actually seen the place.
Very prompt and knew exactly what and how to resolve the issues. These folks do exactly what they say on their website. Very well trained and take the time to explain what I did to cause the issues I had and how to avoid them as well. Will be using these people from now on.PS:I love the mobile iphone truck they have.
They always great me with a smile. After using geeks for over 4 years now I never had an issue. The work they do is far better than any other business in this particular industry. Thank you.
Derek has taken the time to explain what he did and how to prevent the future problems with my computer. I also brought in a Macbook for screen replacement that was done very quickly as well. I recommend this place to everyone in need of trustworthy and professional computer service. Thanks guys
Great service from Geeks in minutes. Derek and his team couldnt be nicer, and their service is very prompt. Needed them to run a diagnostic on my PC and they had it done within a day. Highly recommended.
If your laptop got badly sick, this is a number to dial. We tried everything, over the phone tech support, other Beverly computer repair specialists, nothing worked. Tim was the one who not only diagnosed the problem, but took care of it, and also advised on many other laptop related issues. Great bedside manners too. Thank you
Brought my MacBook Pro in because it wouldnt boot. Worked with Derek and he fixed the problem and brought everything up to date.It was a pleasure doing business with them and I would recommend them to anyone that needs a repair. They stand behind their work.
Always my first stop when I have any hardware issue. Ive gotten nearly 6 years out of my PC because I go there when I have a problem. New video cards to handle my ever changing monitor upgrades to new power supplies, Ive gone to them for everything and they deliver every time. Ive saved so much money on not having to constantly upgrade my machine by just going there for minimal fixes. Had I taken it to Best Buy, I surely would have walked out of there with a new PC and $500 less in my bank account. If you like getting the most mileage out of your machine, take it here when you have a problem.
Excellent service!!! My daughter is autistic and uses an iPad Air as a communication device. Geeks in Minutes was able to replace the shattered screen within a few hours and were reasonably priced!! Id recommend them to anyone!
Very fair priced and did the repair on time. I had my xbox repair done in 1 day and it has lasted 3 months so far. Very happy with the results.
Very fast service! I brought my ipad for repair and requested it to get done before holidays. They did the job in 1 day. Price was reasonable and the service was excellent.I would use them again!
Very happy with the service provided. My imac was deemed useless by the apple store but these guys fixed it no problem. Bye apple store I will go to Geeks in the future.
I am very pleased with the service provided. Derek was great to deal with throughout the process.
Incredibly helpful, reasonable, and personable. Helped me recover my files after I thought all hope was lost. No b.s., just solutions.
I suggest you forget about Apple Store and go here. In 5 minutes of talking to these guys I learned more than I ever did at the apple store. Prices are right and the services is a+.
Dont go to this place. These technicians dont know how to fix iPhone. They are lack of technical skills and poor work ethics. I came to replace the iPhone battery for iPhone SE. The technician said yes, 20 minutes after, they said you may need to come back next Monday because I thought I can use battery iPhone 5s for iPhone SE, But it is not right, I need to order more baterry iPhone SE..WHAT ?!? FIRST, if you dont have it, dont do it, be honest, it is not your phone to mess arouNd. SECOND, when he tried to open it, he snapped one chip inside iPhone connection. When I found out, I came back to complaint about that. His answer is These wasnt any chip there, I did not break anything WRONG, again these technicians dont even have basic knowledge. He damaged my phone, refused to acknowledge his mistakes. WORST TECHNICIANS, GO BACK TO SCHOOL OR CLOSE OUT BUSINESS!!!
They do decent work but their communication was limited and what is promised in the name (minutes) took almost two weeks. They did compensate for that with reducing the price of the work they did, but I didnt think it would take five days just to even hear from them after dropping it off.
Easy to work with, fair, quick service, and knowledgeable. Excellent service.
Quick, reliable & professional service!
This crew is first-class, top-notch and really know how to take care of their customers. Thanks for being an example to us all.
Thank you so much for the quick turnaround.
I had brought my iphone in just for the home and power button to be repaired, fixed the problem, but created others which made up for a follow up repair on the vibrate settings, then after finally getting my iphone back again, found out the proximity sensor wasnt functioning, then they wanted to charge me to fix there error.Need less to say i wont be returning, and im sticking with the apple storewhich when i brought my phone to the apple store, they said my iphone was missing screws, and have heard that they(GIM) dont put every screw back in.
Thank you lads you have done right by me. I will recommend you service.
I will use this service again. Xbox was fixed and the kids are happy.
Perfect in every sense! Thank you
I had a small but crucial problem of a plug being stuck in my IPhone. The gentlemen removed the plug in seconds and would not accept payment. I have nothing but admiration and gratitude and will. Ring them any technical problem in the future!
I had only made a phone call to geeks in minutes and got all the answers within 2 minutes. Technician that I spoke to was John who answered my question and saved me money. Thanks
I would not use anyone else than geeks in minutes. There is not better service in the greater Boston area for computers, phones and consoles.
Will be back soon!
VERY VERY VERY FAST REPAIRS!!!!!!!!!!!!!!Love this shop, they are always friendly and professional