I think I might have bought a lemon but MD Automotive got me all the way together! Ive officially made them my go-to for car rescue. I had to call them twice (alternator and battery) and both times I worked with Chris. Chris was extremely nice and, while very professional, he didnt speak to me like Im a customer but like Im a PERSON. I received the same energy from Charlie when I went to pay for the services rendered. What I especially appreciate about MD is that I couldnt get an estimate until the car was diagnosed with an actual problem by the mechanics. The first time I spoke with Chris, I asked him 27 times, 26 different ways for an estimate but he wouldnt budge. Besides, he could probably tell that I might put gas in a full tank to fix a flat tire but here I am telling him what repairs are needed on this car. MD Automotive is reasonably priced and, from my understanding, they didnt short me on the parts-they actual used quality parts! Also, the place is clean and smells great! When I picked up my car, it appeared shiny and new! I love this place!
I don’t recommend it. I understand Covid butWe’ve been waiting for too long. Almost 3 weeks and i don’t know when I get it.
I have been taking my vehicles to MD for years, they are by far the best mechanic shop I’ve have been to. They are very professional and always go above and beyond. They have very knowledgeable mechanics and always do an excellent job. They provide a detailed report of the vehicles diagnostic as will take the time to go over all the issues and recommended maintenance with you. If your looking for a reliable mechanic shop they doesn’t give you the run around and does excellent work, check out MD, I promise you won’t be disappointed.
Been going to MD for years even though I’ve moved further away. Won’t ever go anywhere else. Professional, trustworthy, honest, and consistent each and every time!
I havent use it yet, however I made a call to them and explained my issue. They where more than helpful over the phone. Other places didnt even let me explain what my issue was and all where like You need to bring the vehicle in for diagnostic. This guys went about an beyond no to let me waist my time.Just for that, I will give them a 5 star review and will use them for any vehicle issue I have in the future.
Ive been a faithful customer for a few years now and theyve always been willing to extend themselve for customer service. Chris and the rest of the staff at MD Automotive are professional, thorough and friendly. When they assess the problem, they provide digital pictures of issue and any other items that need to be considered for repair. My brakes are in excellent working order and well as my AC during this summers heat. MD Auto is an honest business at fair prices.
MD Automotive has done thousands of dollars of work on my 1999 Jeep Grand Cherokee over the years. Their work has been outstanding, very reasonably priced, and totally focused on excellent customer and vehicle care. These guys are AWESOME
MD diagnosed problem, provided a quote and suggested the repair might be covered under the Subaru warranty.I contacted a Subaru dealer and they indicated it probably would be. I will find out next week when I bring it in to them. Pretty impressive honesty.
They were very communicative and helpful. Highly recommend to anyone in need of getting their car fixed. Great service all around!
This is my third time going with MD Automotive. First time was AC repair a couple years ago, then my sons used car needed service last year and just recently my cars engine light turned on. Each time they have been incredible! They take their time to explain and provide a copy of their diagnostic findings and quotes which is helpful. They offer pickup and drop off services as well as loaners in case they need to hold onto the car. When I received my car back it had been washed and vacuumed which was a nice surprise. I highly recommend them to everyone and trust their work.
First time dealing with MD Automotive and I was impressed!!! I had diagnosed my 2015 Jeep Grand Cherokee with having one or possibly two bad front wheel bearings. A coworker recommenced MD automotive so they were my choice. Charlie and the staff were great, repaired my Jeep ahead of schedule. A detailed report was emailed to me as well as texted with pictures and video of the wheel bearing which I wasnt expecting. I will definitely utilize them in the future!
These guys are great. Honest work and no surprises. They call and email photos of what they find in their inspection. They even make recommendations on what is essential and what could wait if your on a budget.I ve taken my F250 super duty and a small Toyota to them a few times. Always great service.
Very friendly and detail oriented. They gave us an estimate and report with actual pictures of the issues circled. Excellent service!
Friendly and knowledgeable. Wouldn’t take my car anywhere else.
Love MD Auto! They are so careful and explain their recommendations very well. I appreciate the email with all the recommended service written out. Makes it easy to talk about with a spouse. I am totally confident that my car and its precious cargo is as safe as possible. Tells you something too that they remember how to pronounce my name 🥰
Excellent, fast and fair! From drop off to pick up all was great. Really nice folks who care about service. Very informative with fair pricing. Ill definitely recommend MD for all automotive needs!
This was a very pleasant experience customer service wise as well as mechanics of the job. I WAS GIVEN A VERY GOOD QUOTE to repair aaxle when I picked up car there was a additional discount that reduced the price of this repair. Please give these professionals a chance to earn your business.
This place is way too expensive. Unbelievable...
I have taken two of my cars to MD Automotive for repair and each time they have done an amazing job. I got pictures, videos and notes abouy my car repair from start to finish. Charlie was nice and knew his stuff each time I talked to him. I never felt like they offered uneeded repairs just to make a buck, they did the job right and advised on other things...never pushy, never felt like I was being sold something I didnt need. I will definitely go back for all my repairs
The dealer changed the oil and filter and indicated on the checklist that there was seepage from a valve cover gasket. I took it to MD Automotive because they had serviced other vehicles I had owned and I know that they are honest. They will not perform services if it’s not needed. I will continue to take my vehicle to MD Automotive when it needs repairs.
Even though I wasnt able to get any work done due to personal circumstances they were still very polite, respectful and accommodating. What I found most interesting was their free shuttle service and their reports on your vehicle, theyre very detailed and thorough.I will definitely be coming back for future repairs/installs because it feels like they care about not only the repairs but the customer service as well. Hands down best experience at an auto shop.
They do the job right but they have a really bad closing policy at 5pm and work only weekdays which makes it almost impossible to pick up your vehicle after work when you do an 8-5. And work 30 mins away. At least open Saturday 9-3 or something so that your 8-5er can pick up their vehicle without begging their boss to leave early
The customer service here is excellent. I will be the first to admit that I am a picky customer and love my car, so I listen for any and every little noise. They are very helpful and will double and triple check to make sure you are satisfied with the repair. They know their stuff and are super professional. Will definitely be coming back!
I really wanted to support this local business but they didn’t want based on my experience. I wanted to get my truck fixed and I told them hey I’m a long time dealership customer and I’m trying to get away but the bigger business just have customer service down.
Very pleased with the friendly and honest service provided by the staff.I will definitely continue to use them for all my vehicles.
Immediately welcomed and introduced to three staff members upon walking in the door. Handled all discussions with warranty company on my behalf and repairs costed me only a fraction of the overall expense. Picked up vehicle and almost got it home before experiencing a power loss issue. Had it towed to shop where we received a loaner and subsequently notified same day they had diagnosed and repaired the issue at no additional cost. Altogether, very professional and vehicle seems to running much better than when it was first taken in. Will definitely be returning.
MD Automotive is a great shop to work with here in S.A. They have fair pricing, thorough review and information on your vehicle and knowledgeable, friendly service advisors. Would recommend to anyone!
#1 MD Automotive provides a loaner if needed while vehicle is in for repair. They keep you informed as to what they find that requires attention in addition to reason you took vehicle in for action. Pricing is very reasonable. They work with my schedule where possible.
Chris was awesome!! They were booked for a week out and graciously worked on my vehicle same day. Price was very fair. Excellent service. This will be the ONLY place I will take my vehicles in the future.
MD Automotive is the only shop Ive been in where I didnt worry about being ripped off. The business has a small town vibe where people remember your name but has evolved to keep up with the times. Automated systems keep customers up to date on the work being performed, detailed findings to include photos of trouble areas, etc, and even text message alerts so you never have to worry whats happening with your vehicle. I feel fortunate to have MD Automotive close to home and to know theyll be honest and up front no matter the situation.
MD Automotive is a very reliable and honest shop. They are very great at what they do. This is are first and only shop we will go to here in San Antonio. Very difficult to find excellent and trustworthy people when you move to a new city.
I will never go anywhere else. The service is too notch and the custom service is the best. If your looking for service look no further MD automotive is the only place you need to go.
As always everyone at MD are always so friendly and welcoming when you walk in to the shop. I’ve been bringing my vehicle for years and each time they’re always honest and provide the Best customer service!
Welcomed immediately after walking in the office. Great staff, and their inspection report is in great detail. They are no pressure sales. They did a great job and kept me informed.
Charlie was super courteous. Insured my car was inspected and repaired in a timely manner. An honest and dependable automotive shop for all of your mechanical needs!
Have used these guys twice now for my new to me 2014 Ram 2500 Cummins. They are very knowledgeable, polite, and quick with repairs. I wont go anywhere else.
After an awful experience with a local car dealers service department, I gave MD a try after reading glowing reviews from the Nextdoor app. They were extremely professional throughout the whole experience, they told me what had to be done now, and what could wait. They fixed in a few hours what the dealer could not fix in two days time. And better yet, they didnt make me feel like I was being taken advantage of. They have rightfully earned their positive reviews, and I am happy to give them repeat business. Thanks very much to everyone at MD Automotive!
Chris was running point on our vehicle. We brought in our car a mess- I mean a mess! & Chris & his crew worked diligently, replacing the engine & A/C kit. Covid hit & funds were tight but MD Automotive worked with us every step of the way making it possible to drive our vehicle again. Huge shout out to Chris & his team!!! You guys rock!
Very professional. Very open. Very knowledgeable. Will go back.
All the guys at MD Automotive were very helpful. I took my car in because the brakes were grinding, and they did a full inspection on it. They took care of some other stuff that needed to be done and had it ready for me two days later. 100% recommend for your car repair needs.
This crew is great, wont take my rides anywhere else.
As always they do a great job. They back up their work and warranties as well. Also returned my vehicle just as clean or cleaner than when I brought it in. They are honest and reputable with fair prices.
Needed routine maintenance of changing out the brake and transfer case fluids in my car. MD Automotive was $70 cheaper than the dealer and a whole lot more convenient for me. As always, the service was professional and on time, and the shuttle van is always appreciated.
Very professional, trustworthy and reliable automotive experts! Highly recommended.
Great service, kind people, and quick quality work
They got us in and out very quickly, very happy with the result
Good quality. A little overpriced than average during the pandemic.
Reliable, knowledgable, honest, and friendly. Best mechanic shop Ive found in San Antonio. If they are a little expensive, well worth it.
The guys at MD automotive treat you like a person and not a dollar sign. They show and tell you what needs to be done and the technicians explain why it needs to be done every step of the way. They will even recommend (not strong arm) what other services you may want to take care of in The near future. I work in Education and didn’t mention it, since I didn’t think it mattered. J. R. Jerger took the time to have a conversation with me and I happened to mention what I do for a living and he gave me a 10% discount for being a community servant. That would not have happened without the time they all take to treat you right. This is not the first time I have come here and it won’t be the last. Thank you MD automotive!
They were Very professional and very honest
Very friendly, professional and timely. I will certainly use them again!!!
I visited MD Automotive to get some general maintenance done. In addition, I had some diagnostic lights on and some vibration while driving. The staff is friendly. MD provided a detailed inspection and privided pictures of defects as well as suggested fixes and prices. They were able to perform the preventive maintenance as well as all the repairs that were necessary to get my vehicle running like new within 5 business days (awesome turn around time considering the amount of parts that needed to be ordered and work that needed to be done). Their internet work order is quite comprehensive and easy to read and there were no surprise charges. They replied to emails in a timely manner and they are also easy to each via telephone. I will be trusting MD Automotive with my future maintenance needs and I recommend for you to do the same.
Great service at a fair price.
Everyone at MD Automotive was very helpful and professional. Charlie was always very helpful and very thorough with his explanations. I will use this business again.
I stopped in to MD Automotive due to a fuel leak in my grandmothers gas tank and the service I received was second to none . These guys did a fantastic job with communicating with me as well as providing documentation of the work that needed to be performed. They sent me detailed items along with photos of what needed to be done along with items that needed to be attend to soon. This shop is ran by a group of honest and very dependable guys that will provide the best service possible oh and did I say HONEST!!!!! Thanks you MD Automotive Happy holidays!!!!
You guys replaced my shredded door seals! I didnt even mention them as a problem, Im not quite sure when in the many visits you replaced them, and you sure as heck didnt charge me for them. But I noticed they were new today after I picked my car up from a way more serious set of jobs that needed done. You guys ROCK! Its these small touches along with the expert work that make all the difference. Long-distance hugs for all of you! As long as I own a high-milage car, you are my go-to shop for keeping it running!
Great Place! Trust is very important when choosing a mechanic. MD Automotive has my trust 100%.
I have been coming here for years off and on, and always really appreciate their work and that their communication is top-notch. 😊
Very professional and friendly front service desk men. Took two cars in (for same work), both done really quick and the workmanship was spot on (i did QC check). Very happy with them and 1st time to use them! Who needs a silly car wash, delayed use of their car, and not knowing whose been under your hood (like at a these big chain services)?? Use and support a local reputable small business!!
Headlight covers cleaned, spark plugs and fuel injectionAlways satisfied with their customer service, prompt and reliable work ethics.
2012 Camaro SS. Great automotive service!! If you are looking for honest assessment, honest and fair quotes on repair with quality service, MD Automotive is the place to go!!!
Replaced serpentine belt on 06 Tacoma. Best quote. Fast service. Friendly & courteous. Didnt try to sell other services. HAPPY CUSTOMER that will be back!
Charlie was my main point of contact. He maintained excellent communication, integrity, and followed through with expectations that he set from the beginning. Never once did I feel any pressure for add ons, Charlie consistently provided me honest updates to what my car needed and kept my best interests at heart. My car is running great and I’m so glad to have such a reliable shop close to home. Would recommend them to anyone.
I appreciate having detailed photos and descriptions of the work that is done. The staff is friendly and professional, and always happy to answer questions.
My whole ac system needed to be replaced and MD Automotive Did A great Job Replacing everything I would recommend for anyone needing there ac fix I will definitely be back for my other repairs in the future.
This place is fantastic! I have been coming here for minor to major repairs on my cars since 2009 and I have never been disappointed. J.R and Chris always have great customer service. They are knowledgeable, honest, and care about their customers.
This shop tried to charge me 3x the National average for repair work. For instance they quoted over $1500 to replace a radiator, the hoses and to flush the system when the National average is between $575-740. This was a common theme with all of the quotes they provided me. They were nice and the full inspection report is a good value and a good tool but I’ve choosen to seek elsewhere for the repair work.
Once again I had an issue with our 20 year old truck that was again beyond our capability to repair and without hesitation we went to MD Automotive as we have every time we’ve needed since moving to Helotes 20 years ago. Not only do we trust our lives to their Professional Mechanics, we now trust our Granddaughter’s life—I can think of no higher level of confidence!
MD Automotive has always been there for me. Super friendly staff. They didn’t ever take advantage of me because I’m a woman like some auto shops. I can only say positive things. Fair pricing and very attentive. They send you emails in updates and call you before they do anything. Thank you for always being there for my auto needs! Love you guys!
My AC stopped blowing cool air and had my cars service department take a look and quote me a price. They quoted me $1300 which totally blindsided me given that the car is only about 4 years old! My dad advised me to shop around for an AC specialty shop, and I feel so fortunate to have found this shop. The staff was always friendly and only charged me a fraction of the price my dealership quoted me. I would highly recommend everyone to trust this shop with their car. I will definitely be making this shop my go to going forward.
I have been bringing my cars here for 3 years and they always do fantastic work. You will recieve detailed breakdowns, pictures, and explanations via email and text. They never pressure you to do anything you arent comfortable with and give an honest opinion. I will reiterate: They provide ACTUAL PHOTOS of your vehicle, parts, etc. that explain the work that needs to be done. 95% of mechanics out there dont provide ANYTHING but their verbal/written assessment. Dont settle for places like that. Its a 25 minute drive for me to get here but so worth it!
Great company and staff. Very honest to deal with and they took the time to explain the issues I had with my car.
My car is 13 years old. The guys at MD are keeping it in tip top shape.I trust them and the work they do.
Amazing service. Easy seamless reporting on repairs and cost. They even loaned me a car to use while they performed
Very professional and friendly front service desk men, especially Mr. Charlie. Thought my car, a Mini Countryman repair was going to be costly (it would have, had i taken it to the dealership). MD found the issue, resolved it and didnt try to sell me services, repairs i didnt need. I couldnt be more happier than i am with the automotive services i get from MD. Dont drop your hard earned dollars on dealership glossy waiting rooms, maintenance agreements, and horror reports of your cars condition. Go to MD and get an honest answer and efficient and priced right service. Use and support a local reputable small business!!
Always friendly and service is as advertised. They are not there to trick you out of money. We did go there and got a 2nd opinion and they were right and cost less! Great place!
They are very friendly and document everything (including a lot pictures of everything they do and what’s wrong with your vehicle). The problem is cost. Amazing and very friendly service, but cost is a bit high. Then again, if you’re going to have amazing service, you’ll have to pay for it
We appreciate the great service and attention to our cars. The BEST
This company shames you if you dont use their service!!!!!!! Dont go to them .... Very unprofessional !!!!! When it comes to my money I go where I please not where Im forced!!!! 😡😡😡😡😡
Sean and Chris were very fast on repairing my car as well as updating me on every step with photos and descriptions for my car. Thank you very much! I recommend them to everyone who needs a new mechanic. I love the fact that they’re closed on the weekends for family time.
MD Automotive is always so professional and friendly. They’re very clear in communicating issues they find, and the repairs they recommend. Their waiting room is also always clean, which is something you don’t always find at auto repair shops.
Great overall experience. Workers were able to diagnose my brake issue and fix it the following day. I went in again to have my window motor replaced. They were extremely efficient, friendly and professional! Highly recommended. Thanks Sean and team!
These guys are honest and easy to work with. Emailed and texted me pictures of their inspection. I would take my vehicle to them again
Loaned me a car, got car fixed promptly, and it was detailed on the inside and out when I picked it up!
Awesome place. The whole crew is awesome. The way they handle your service from start to finish. 8s on point.
JR is conducting a safe environment for employees and customers, keep up the good work
I don’t know I have not drove it much
Amazing experience yet again! It’s such a relief to find such a great,honest,profesional, and reliable team of people who are able to navigate the entire repair process and serve as our advocates. Special thanks to J.R and chris for all of the help that they provide every time I used there service thank you for keeping everything flowing as smoothly as possible. Thank you, JR and chris, for keeping us informed at each step of the process and for the transparency. We know we are in excellent hands! super friendly and welcoming team thank you......
This has been the best experience in auto service ever ! full details on everything that is going on full pictures and detail steps that are being done. Great service, Friendly service they listen to your concern this is a pro service.Thank you...
Customer service was amazing. They shared tons of pictures of my car and the parts that needed work. They stay in touch and let you know what’s going on every step of the way. They really look out for their customers and make sure you are taken care of. I will always go back to MD for any repairs.
Best customer service ever experienced. Super professional. Kept me advised with text/email, phone call, pictures, diagnostic results, and estimate. Is now definitely my go to service shop.
MD and the individuals that work there have always been fair and professional!
Once again, they provided exemplary service. I will continue to bring my vehicles to MD for all of the service I cant do myself.Edit: Its been about 12k miles since my last visit, or there about, and the service is still just as good. They were quick and courteous. I like these guys because when the recommend a service that isnt critical, they dont push and push when you decline.Pricing is fair and competitive for the quality of service they provide. I love that I get to see photos of my truck after the inspection showing me what it is theyre talking about.I still highly recommend taking your vehicle to these guys for service. Trust me when I say paying a touch more here will actually save you money in the long run.
They are a joke Charlie and Jr $595 ac diagnosis ac still not working.
This team is awesome. Quality work, Honest business, Good Value. I went in knowing that I needed serpentine belt replaced on my 2010 volvo XC 90. Mine had seized up causing the water pump and power steering to not work. The techs at MD Automotive performed a thorough inspection of my vehicle and found that I only required a new belt, belt pulley, and tensioner. Most importantly, they communicated with me throughout the whole process keeping me aware of what the problem was, how much it would cost, and letting me make a NO PRESSURE decision. I think its fair to say that my family just found the shop we will trust with all our repairs while we live here in San Antonio.
Very professional and friendly environment. Very high tech in their communication. Fast and efficient. As a female Chris made me feel very informed and comfortable. We moved here last year and I think we found our new auto Mechanic place. Thank you
The personnel at MD Automotive was outstanding. Ive never been so comfortable leaving my car to be serviced. The service was phenomenal. My car runs perfect. The headlights were oxidized badly and now they look like new. I live 250 miles away but come to SA frequently. MD Automotive will definitely be my choice when it comes to repairs/upkeep for my 2010 Buick Enclave!!!!You will not be disappointed with anything at MD Automotive!!! Thanks guys!!!
I’ve done business with MD Automotive on 3 separate occasions. I do not normally do reviews until I feel comfortable with the service. MDA is every bit as advertised. ::Good qualityGood valueProfessional &On time.I’m no longer looking for a mechanic to take care of my 2006 personal project.Ty
The folks at MD Automotive truly care about your vehicle needs and your situation. The team always treats me like family. The techs do a great job on repairs and I love the pictures and descriptions they send during their multi point inspections. I can’t always afford the repairs at the time but at least I leave knowing the true condition of my cars, with the photos to prove it, and a game plan of priorities. This makes them stand out above the rest because it builds that trust that we need when our cars are our livelihood. I highly recommend MD Automotive for any of your car needs. Just found out they will check out a car you’re looking to buy as well. That sure helps.
Great detail in explaining our car repairs. Awesome customer service.