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Alamo Pawn & Jewelry
8800 Huebner Rd, San Antonio, TX 78240, United States
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Alamo Pawn & Jewelry
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Ha
Review №1

I love this place. I come here alot and have had nothing but good service and they have some awesome helpful staff. As long as this place is up itll be my go to spot.

te
Review №2

Went into the store looking around and this lady greeted me with a smile, her name is Farrah. She made me feel comfortable and made sure that I knew she was there for my assistance if needed. I saw how she not once let any other customer feel like they were more important than the other when I was there. I will definitely be back!! Farrah is very helpful and welcoming... Great job Farrah keep up the Good work 😊😊😊

bs
Review №3

Their a bunch of low ballers don’t go to this pawn shop 😂😂 they will give u the lowest possible offer when u want to sell things at this location. Worst pawn shop I been to.

Ed
Review №4

Very friendly and helpful! Both offline and in person!

Me
Review №5

I rarely go to pawn shops. terrible experiences before.I was looking for some James Avery jewelry, and this place was great.I felt comfortable browsing everything. Farrah was amazing and super patient with me. I highly recommend going to see her. I will absolutely be back

Ap
Review №6

I normally dont do pawn shops, because Im not a big fan of used items. My son mentioned wanting a certain item the was kind of pricey, so he told me to check pawn shops and so I did. I immediately was greeted by a young lady I believe her name was Farrah who was so sweet and was very helpful in all kinds of ways. Not to mention that I normally dont do reviews, however with great customer service like that you cant help, but let her company know what a great job she is doing. She has totally changed my mind about Pawn Shops. Thank you and great job!

St
Review №7

Love this pawn shop! Adrian introduced himself and gave my family and I the best customer service. He was very knowledgable and attentive. I have nothing but great things to say about Alamo Pawn & Jewelry! I will definitely recommend this place to friends and family. Over the top SATISFIED. Thank you all!

An
Review №8

This shop has the best selection for power tools and gun. The prices are unbeatable and the products are clean. Adrian is the guy to go for help. He got me my power drill for a low price. Thanks again!

Da
Review №9

By far the best customer service yet. They are way better than cash America. They not only have good deals but have more than enough to buy. Adrian helped me pick out a gaming laptop, now I can stream without a lag. Thanks you!

Sh
Review №10

Ive been to many pawn shops around town and this one is the only one that has been friendly and clean! Kassi gave me a sweet deal for my sons birthday present! Greatly appreciated, especially during this times. Im a loyal customer for life!

Ch
Review №11

Stopped by Alamo Pawn on my way home from work this week. You can always count on them for great service and reasonable prices.If you are looking for the best pawn shop in San Antonio, choose Alamo Pawn & Jewelry.& ask for Lucas!

Bi
Review №12

I want to say I love this pawnshop and that I would definitely recommend anyone to come shop/pawn here. The staff is very welcoming and very helpful especially the young man Adrian. He’s patience and works with you and always tries his best to help me out 👍

Is
Review №13

Was looking for a circular saw, went to all the nearest pawnshops. Alamo was by far the best, they have great items that are in terrific condition and the customer service was even better. I was approached by an employee his name was Adrian, he helped me find what I was looking for and at a great price!

La
Review №14

Adrian is the guy you need to ask for, super helpful and well informed. If he isnt sure he isnt afraid to research it too! I was very pleased and will make sure to come back to this shop!

Kr
Review №15

I come in just to browse and Farrah help me with all my questions and showed me around.. I didn’t buy anything that day. But I will sure be back because of her. She was wonderful and made my experience very positive. If I recommend anyone to go there I will tell them to ask for Farrah!

Ma
Review №16

I’ll be coming back for sure. This store has amazing deals and the staff if really friendly. Adrian was more than helpful by giving me a good deal for a guitar and amp combo for my brother.

Ke
Review №17

Great place to go if you want the best deal and still get good quality products. The customer service is excellent. Farrah made the experience pleasurable.

Ri
Review №18

I came to look for a camera and they had what I needed. I got my canon at a great price. They also have great movie prices. Adrian was nice and attentive.

Ya
Review №19

Sometimes I wonder why do I bother. Other times, like when I go to this friendly, well-lit, and legit establishment, I remember why I love pawn shops. Kassi, youre killing it! She hooked me up with a sweet deal! Thanks!

Cr
Review №20

One of the best pawn stores in San Antonio. Farrah was great and patient in helping me and guiding me to find everything I was looking for without being pushy. Prices and great also. Will definitely be going back.

Jo
Review №21

I stopped by maybe a month ago to look for a gun magazine and ended up purchasing a gun and bought a bracelet. I believe his name is Adrian. Good salesman good service was provided and felt great spending my money there

ro
Review №22

It was my first time in the store and I am impressed. The products are neatly organized and easy to find. They have a plenty amount of games though. Adrian was knowledgeable and gave me advice for the PlayStation games. Thank you

De
Review №23

Adrian had the best customer service. He attended me fast and answered all of my questions. Ill be sure to come back again to this location. Thanks for everything!

Av
Review №24

Fast and friendly service! Farrah was AMAZING. Helped me find exactly what I was looking for at a great price

He
Review №25

I went to Alamo Pawn because I was in search of the perfect Christmas gift for my best friend and not only did I find it but I found a few other things that are going to make the holidays great for my family! Farrah was amazing and such a sweetheart, I’m so glad I stopped here first!

La
Review №26

It was my first time shopping at this store and I had Farrah help me. She made sure I was happy with my purchase. She did great. I’ll definitely be going back just because of her.

Ar
Review №27

Had such a great experience here! I went in looking for Christmas gifts and was a little overwhelmed with all the options available. Luckily, Lucas was there to help me find the right gift for my siblings and within my budget! Will definitely visit again

Ch
Review №28

I stopped by this wonderful establishment earlier today and was greeted by two friendly staff members. They were knowledgeable and extremely friendly. The shop has a great variety of different items and looks great! The store is updated and revamped with new management. Thank you Alamo Pawn. Will definitely come back!

Va
Review №29

This place has it all. I was surprised to see so much of a selection of James Avery and gold. Adrian was kind enough to get us a great deal along with great service. Keep it up!

DE
Review №30

This store is awesome, it has the best prices for videos games and consoles. Adrian was very knowledgeable about them and got me a steal on my Xbox one s. Thanks again !

Al
Review №31

Went in to look and immediately Farrah welcomed me and asked if I needed help. Farrah has amazing customer service and made me feel welcomed I will be back more often for future purchases.

An
Review №32

This place has great jewelry. I got my necklace for a reasonable price. It sure has the best prices and the worker Adrian got me a good deal.

Sa
Review №33

Great customer service, and some really neat finds!

Ch
Review №34

Definitely my go to pawn here in SA North area.Adrian provides wonderful service every time.Love this store.

BR
Review №35

Usually pawnshops look bad, but this one was nice and tidy. I was greeted by a sweet, petite red headed man. I think his name was Shawn. I WILL be coming back!

Er
Review №36

My favorite pawn shop in town. Adrian is the man! He is very knowledgeable and professional. I recommend this pawn shop first before anyone else! Great experience!

Ju
Review №37

Went here to find a Xmas present for a friend and Ms.Farrah greet me with a friendly smile and was very helpful throughout the whole time i was there since i cant make my mind up what to pick. Thank you Farrah, very Respectful and IF visit this place Ask for Her,shes your GO-TO-GIRL.

La
Review №38

Clean, courteous and friendly service. Farrah was exceptional with her customer service skills. Looking forward to spreading the word about my positive visit.

Ra
Review №39

I was looking for a Christmas gift for my sisters on a budget. Farrah helped me find something cute for all 3 of them and I paid a good price. She was very helpful and kind.

Ka
Review №40

Alamo Pawn Is an amazing pawn shop!!! They have amazing deals and will always work with you on prices and offer top dollar$!$!$ If you go by...ask for Lucas, he always helps me out!! He’s the BEST!

St
Review №41

Went it to sell camera equipment. Although, I was expecting a different price, the crew was very explanatory and still gave me a good price for the equipment. Times change as do electronics.Very engaging and friendly family owned business. Would recommend.

So
Review №42

This place is the best!! Easy to work with and great value. Would 100% recommend especially Farrah! She’s the best

My
Review №43

Great experience. The sales lady Farrah was very friendly and knowledgeable. Made me feel real comfortable.

qu
Review №44

Farrah the lady there, was so helpful and so nice. I was having a hard time finding what I wanted. And she went above and beyond. I will definitely be back to see her.

Ad
Review №45

Great group of brokers! They gave me loan amount I needed and didnt low ball me like the others. Adrian was very helpful

Je
Review №46

This is a fantastic store to go to!! Great selection and service as well! Look for an employee named Adrain who helps me a lot when it comes to choosing the best deals for this place.

Br
Review №47

Excellent service by Farrah! She was so kind and helpful. I will definitely be coming back to be assisted by her! Until next time xoxo

br
Review №48

This pawn shop is so awesome it has a variety of collectibles. Adrian was really nice and knows his stuff. Ill be coming back !

Je
Review №49

Farrah is by far the most friendly person there! I told her what I wanted and my budget and she got me what I wanted! I will definitely be back! Farrah you are the reason I will be back!

Jo
Review №50

Adrian is the guy to ask for. He gave me a hand choosing a good priced tv for Christmas. I really appreciate. Thanks a lot

Lo
Review №51

The dictionary defines superlative as: of the highest kind, quality, or order, surpassing all else, or others supreme” I define it as your employee Adrian. As a sales executive, as a leader, and as a man, he is of the highest kind, quality, and order. Supreme.

Da
Review №52

This shop is way better than cash America or EZ pawn. They have everything!The worker Adrian was pretty helpful and gave me great deals.

Do
Review №53

I normally don’t go to pawn shops because I use t think everything was stolen and people who worked there was there to hustle you! This place is sooo different! I went in and immediately a girl named Farrah greeted me with so much kindness I was overwhelmed! I needed a pc and wasn’t familiar she explained everything about it and made sure I was comfortable with my purchase! She also said if I needed help setting it up when I got home just call the store and she would walk me through it! It’s crazy that someone could be so kind! I will always be grateful that my first experience was amazing

Sh
Review №54

This might be the only pawnshop in SA that is friendly, has great deals, and practices safety during these rona times. Everyone was very mindful of proximity and friendly, but my girl Kassi really went above and beyond! Excellent customer service and even knowledgeable about what she was selling. Will def be coming back!

El
Review №55

This might be the best pawn shop Ive been to. Not only did I get a great price (in my opinion) for my clarinet, the management was impeccable to work with. Very patient considering Im not used to the pawn shop process! I would highly recommend Alamo Pawn and Jewelry.

Li
Review №56

Don’t waste your time, tried loaning a bmx bike brand new with original tires and everything & they tried giving me $40 when the bike worth $350 and there not selling it anywhere online or in stores, got a better deal at OfferUp for $250 sold it in 2days

Je
Review №57

Adrian was nice and supportive. Thanks for all the help. Ill be buying some more stuff soon!

Ch
Review №58

The staff is very friendly and nice they offer great prices for your loans and had some wonderful buys there as well I would recommend this place to anyone

La
Review №59

Went into the store looking around and this lady greeted me with a smile, her name is Farrah. She made me feel comfortable and made sure that I knew she was there for my assistance if needed. I saw how she not once let any other customer feel like they were more important than the other when I was there. I will definitely be back!! Farrah is very helpful and welcoming...

Ar
Review №60

Service is amazing and friendly.. And has good stuff. Farrah is amazing help me get a phone .

ro
Review №61

This is my favorite pawn shop. Adrian gives awesome customer service and is very helpful. I recommend this place. 👌👍

Go
Review №62

This is the best pawn shop in san antonio. I didnt know that had a big selection of guns. Adrian is the guy to go for anything. He got me a good deal.

Tr
Review №63

When I walked in the store Adrian greeted me with a smile and welcomed me in. I really appreciated the help he gave me choosing s console. They have the best prices in town.

Mo
Review №64

The customer service was spot on! Adrian was very respectful and had answers to all my questions. I would definitely recommend this store and his services to anyone worried about going into a pawn store!

De
Review №65

Adrian Torres was my sales agent. He was, very helpful and informative about their products. Most importantly, his patience was aprreciated.

jo
Review №66

This store has an amazing selection of computers. Adrian was pretty knowledgeable and helped me out with a great price.

Da
Review №67

My first experience here was great, its an awesome store and I was greeted by a respectful employee named adrian who was super helpful and helped me out and made me feel comfortable with my purchase there, I couldnt have had a better first impression from the store due to him.

Ka
Review №68

Visit your Pawn Shop and your employees Farrah wait on me and had great customer service I will always come back to shop with a friendly person like Farrah.

wa
Review №69

Great experience every time I walk in the shop. Mr. Torres provides fast, honest, and reliable customer service

Co
Review №70

Adrian is the best, his customer service is really fast and helpful. This shop is way better than other pawn shops.

Ca
Review №71

Adrian was great help! This pawn shop shop honestly has the best prices for James Avery .

Je
Review №72

Nice place, good deals. Kassi was helpful in helping me pick out a ring for my girl.

Jo
Review №73

I love this location. Adrian helped me with great customer service and helped pick out a new necklace for my girlfriend.

So
Review №74

I went to look around and see what I wanted and Adrian was an amazing worker and really helped me find the perfect Christmas gifts. Thanks Adrian!

Ge
Review №75

This place has a cool selection of guns. I got my AR Ruger from there at a low price compared to academy. Adrian helped me out with that one.

Ty
Review №76

Thanks you so much for the deals on James Avery. Go to Adrian for your troubles. I love my bracelet

ke
Review №77

Adrian has great customer service. He gave me the loan I needed on my bracelet. I will be coming back for sure.

an
Review №78

Sean was a great help, No problems had a issue and was fixed automatically, I Recommend this store highly for your needs.

Vi
Review №79

Got an awesome camera and some vintage video games from here! The prices were great, and I havent had any problems! The girl with long brown hair was super patient with helping me go through everything!

Te
Review №80

The service at this location is great and Farrah was a huge help . I was able to get what I needed in a timely manner

Mo
Review №81

For my first pawn shop experience, Farrah did an amazing job educating me about all the in’s and out’s to help me make a decision as a customer.

Mi
Review №82

Ferrah was amazing! Very friendly and helpful. Thank you

Kr
Review №83

Farrah helped me find exactly what I wanted & and I couldn’t be happier with the product of the device!! I highly recommend this pawn for everyone!

An
Review №84

Great customer service! Appreciated the warm welcome and help they provided. They have great deals as well. Will definitely be back!

je
Review №85

Best experience at a pawn shop ever! Farrah Sells is amazing.

re
Review №86

Lucas was amazing help me pick out a perfect Christmas gift for my husband.

Ba
Review №87

I like to visit this place when Im looking for something that I know will be expensive,because theyve got the hook ups. Kassi really is a great seller and knowledgeable about instruments.

Mi
Review №88

I love this place! Farrah always knows how to help me find exactly what Im looking for. Will return!

Au
Review №89

My very first experience at this shop wasnt pleasant, but I decided to go in one more time. That was a mistake. I walked in and up to the counter. There were 3 employees there, and not a single one even acknowledged my presence. And it wasnt as if they were hard at work. One was in their phone, one was pretending to clean some sort of electrical device, and the other was aimlessly wondering the store. I had plenty of gold to pawn, but after 15 mins of not even having my presence acknowledged, I took off and went to a different place. A place where, what do you know! I was welcomed by 3 employees at once, and asked how they could help me. Alamo Pawn really needs a lesson in customer service, and after reading through these other comments, Im definitely not the only one who feels that way. Terrible, go somewhere else. Theres FAR too many pawn shops in this city to settle for THIS level of customer service.

Jo
Review №90

Had a great experience at Alamo pawn and was helped by Lucas who gave me the best customer service and best deals

Pa
Review №91

Kassi was the best! Gave me a fair deal and actually knows what shes talking about, and actually talking to the customers and not on her phone!

Br
Review №92

Farrah was very helpful. I’m so grateful!

Ja
Review №93

This is an awesome store and the employee Adrian that helped me out had great service

jo
Review №94

Quick and fast service, no hassle. Adrian helped me right when I walked in couldn’t have asked for better service!!

ap
Review №95

I dont go to pawn shops often but decided to stop in this one and it was a great experience from the second i walked through the door a d was greeted by farrah who was very friendly and helped me when i needed it. definitely will be back by soon

Ad
Review №96

Farrah is absolutely wonderful! The best! 😊

Be
Review №97

Farrah was incredible she gave me a great deal on some james avery.

La
Review №98

Everyday Im hustlin and I dont have to any more at this pawn shop. Kassi, thanks for teaching me about rings, Im gonna make my boyfriend buy one for me next week!

Ma
Review №99

Great service, the person that help me was Ferrah. Awesome service.

Je
Review №100

Deserves zero stars... GAVE MY ITEM(which was brand new ) TO ANOTHER CUSTOMER AND IN RETURN GAVE ME THE OTHER CUSTOMER ITEM, ALONG WITH THE CUSTOMER TICKET WHICH HAD CONFIDENTIAL INFORMATION.

Information
19 Photos
100 Comments
3.7 Rating
  • Address:8800 Huebner Rd, San Antonio, TX 78240, United States
  • Site:http://alamopawnjewelry.com/
  • Phone:+1 210-690-5504
Categories
  • Pawn shop
  • Gun shop
  • Loan agency
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–6PM
  • Saturday:12–5PM
  • Sunday:9AM–7PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Buys used goods:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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