Came in for an appointment for my grandmother and we we’re greeted right away and very nicely. James Miller was so helpful and knowledgeable in explaining to me and my grandmother some great options for her hearing loss. I will definitely recommend to any family or friends with hearing loss to schedule an appointment at this great location!
Mr James Miller, was so professional and so interesting in my visit today!! I was so glad I came today!! After my exam I was so relieved to know I did not need a hearing aid. I definitely will be back if there are any changes in my hearing!!! Or I will be back in a year for another exam. I would highly recommend miracle ear!!! You will be very satisfied 🙂
Dr. James Miller explained the hearing process, about tinitus, and tested my hearing. Very professional and very thorough! I now understand a lot more about my own hearing and it was time I found out - great to have this info. I had a totally positive experience at Miracle Ear on Nacogdoches and would refer my friends and family. Thank you Marlene for all your help and kind welcome! So very nice to meet you both!
I went in and was seen pretty quickly. There was 1 person ahead so I had a short wait. James came and got me for the appointment. He explained everything. After the testing instead of trying to sell me hearing aids he let me know that my hearing was still ok enough that I wouldnt need hearing aids right now.Unfortunately I dont remember the name of the woman in the front. She was very friendly. She offered water or coffee and even brought my insurance cards and ID over to me instead of sitting them on the counter and making me go get them. Getting up out of a chair repeatedly is hard on my knees and hips too. So I really appreciated this. I will definitely go back next year and would recommend you go here too.
I needed help hearing and James took my situation into consideration and gave me the best advice for me. He genuinely cared that I found a way to hear better. I would recommend coming here for help to anyone.
This practice is absolutely fantastic! I have suffered in silence with tinnitus and diminished hearing acuity in my left ear for over 20 years. I received the most incredible hearing exam I have ever had and audiologist James Millers diagnosis and recommendations have made a huge improvement in my life! Not only can I hear out of my left ear, but my tinnitus is so much better! I appreciate the personal follow-up the first month to insure that everything was as smooth as possible. And Darlene has faithfully been my contact person to insure my appointments. The ability to have follow-up anywhere in the U.S. is one of the best things about the Miracle-Ear Hearing Aid team! I would give them a 10 if I could!
Im very happy with my hearing aid it really change my life can hear thing that I never hear .good customer with James, Darlene very familiar.
Great customer service, very friendly, and professional. Darlene was very, courteous, and kind. Thank you so very much.
James Miller is unparalleled to any company manager or owner that I’ve ever worked with. He takes his time to make sure everything is crystal clear to you and also listens very well. None of my questions go unanswered. He even delivered a new pair of aids to my daughters house on a Saturday because I was traveling and could not have gotten to the store for several days. That’s just the kind of guy he is. Darlene in the office is always helpful as well but most of my dealings have been with James. Don’t hesitate to use this location if you are in need of hearing aids. I’ve never had a bad experience with them!
Excellent customer service, James, Darlene are great kind understand… Love my Hearing aid .
This Miracle Ear location is acut above the rest because of James Miller and Darlene Oregon. They work very well together. James has worked tirelessly to find just the right fitting hearing aid for me. I am a difficult fit, but he has been so patient and though were still fine tuning the programming I know we will be successful. Darlene never fails to remind you of your appointment, but if you forget she works with you to get another appointment. Great Team!
Great service nice peoples my son James Riggins enjoy his Hearing aids
Had a follow up appointment maintenance schedule for my hearing aids. Darlene, office assistant was very professional, pleasant and made the visit enjoyable. She confirmed my appointment in advance and greeted me immediately upon entering the office. She took my hearing aids and replace the domes and filters in a very timely matter. I definitely like using miracle ear at the Nacogdoches Rd. San Antonio, Texas location. I’ve been very pleased with the service and professional care by the staff since obtaining my hearing aids back in June 2020.
James and Darlene give me the best service. I wouldnt go anywhere else.Even through I have moved to a new area. I drive back because I am satisfied with the service they give me!
Thank very much for fixing my Hearing aids . I came to the right person, thank god I can hear well really good . Thank god took one call to Darlene, I came in next day !!! James andDarlene are great !!!
Good customers service!! VERY happy with Hearing aids
Good customer service take care my needed i highly recommend any one with Miracle Ear .
James has been taking care of my mom for years. Very professional and kind. Darlene is always friendly and helps me with my mom’s apts. I highly recommend this Miracle Ear location.
The service we have received from James and Darlene at our local store has been second to none. There were some problems with my wife’s hearing aides, but the company has bent over backwards to work them out. We are ecstatic!
I was having trouble hearing until. I came to see James at Miracle Ear . I am so excited to hear everything now that had made change in my life .MyExperience with James has been so good .i will recommend him to any friend or anyone that it hard hearing . He is so patient professional and pleased to be around . Miracle Ear good company .
I truly adore the miracle year on Nacogdoches road. Darlene and James are like family.. Say listen and they do what they can to make things better for my husband.. I just want to say thank you miracle year for having employees like James and Darlene..
James Miller has been a consummate professional, which is why I decided to get my hearing aids at Miracle-Ear on Nacogdoches 3 years ago. He is very thorough and patient with his explanations. He looks out for my well-being instead of trying to make a bigger profit off of me. Darlene is very helpful and prompt in managing the appointments and makes my life easier.Thank you, James and Darlene!
James Miller & his assistant, Darlene, always go above and beyond for their clients. Throughout this COVID-19 pandemic they have practiced every precaution when an in office visit is required. When a required visit for cleaning and checking my hearing aids is made, they meet clients curbside with their masks on, and return them promptly along with the next required appointment. Always professional yet caring for their clients.James is especially impressive and to be commended in my opinion. I purchased a new set of Bluetooth hearing aids in 2018, after they first came out. For almost two years I had issues with the batteries only lasting two days before having to be replaced, no matter what brand they were. There were other issues such as loss of hearing until I reset the battery. James somehow arranged to send them back to the manufacturer for evaluation but to no avail. They said they could not find a problem. When I picked them up James asked me to keep him informed about the battery usage, since I was his only client having that issue. In late 2020 he some how coerced someone that I needed a new set of hearing aids, which was granted. I am ecstatic to say the new set of hearing aids perform better in many ways over the previous pair and the batteries are lasting on average five days. I can not begin to thank James enough for seeing there was a problem and was finally able to get it rectified. I commend him for his resilience and taking care of his clients.Most sincerely,Monty R. BarrettMiracle Ear hearing aids owner since 2007!
Dr Miller was so helpful to me and appreciated the comments so I can hear better and do better
When I first met James . I was totally impressed he has done . On my excellent job of taking care of all of my hearing needs.. Good customer Darlene great by alway confirm my appts.. I love my Hearing aids and all service
Love Love Love Miracle Ear and the staff!!!! James and Darlene are the best!!!! They are always so polite and helpful and always ready to assist me!!! Can’t say enough about them!!! I highly recommend them!!!!
This has been a wonderful experience!! I can hear!!! James and Darlene are absolutely the best—so professional, thorough, friendly, and concerned. I recommend Miracle Ear to everyone!!
Great folks. Had a problem and James and Darlene never gave up. Thanks
The staff at my local Miracle Ear office is so caring, professional and such a delight to work with. I feel like I now have a wonderful support system when it comes to my hearing and I’m now actually enjoying life to it’s fullest!!!! James and Darlene are the best!!!! Thank you!!!!
Pam &Doug Thomas Convent to our home staff Darlene, James are very understand able and explain in I love my Hearing aids
James, Darlene do great job very nice they help with need of my hearing aids .
The lady cleaned my hearing aids per3 month check. James is always so helpful, and polite as is the lady Darlene is great
Jaiden and Darleene were great. Jaidenwas very knowledgable and professional highly recommend
James is very patient and attentive. He takes the time to answer your questions in detail about your hearing aids. Darlene makes you feel comfortable and welcomedwhen you come in for your appointment
I have been extremely pleased with this center. James and Darlene make everything work. I recommend them, without reservation, for your hearing needs.
I am caregiver to Ms Akins to bring her for healing updates & hearing aid discounts. This office goes above & beyond especially during the pandemic. Ms Akins has never had 1 complaint & if she did I am sure James & his staff would see to it. Thanks guys
James was excellent in explaining everything and the test was super. Atmosphere is pleasant and was treated kindly. Helped me understand my hearing loss. I highly recommend this location.
Apt different date. Was happy taking cared of today.
I have been very happy with James and Darlene and always been treated well . They are always willing to hear about any problems I may have and take of them. My hearing aids work well and have no complaints. James, Darlene are very nice to me very happy with my Hearing Aids.
Dorothy my Gugu, has been going see James for years and he has gone way beyond his Expertise for Dorothy. Dorothy thought she lost her hearing aids in the yard and she called Miracle ear and James came to her house and racked her yard to see if it was on the lawn. James is gentle and very patient with our Gugu she’s 94 and very Spunky she does not like going to any doctors appointments but loves to go see James at miracle ear!Thank you kindly for your great customer service and that extra kindness is very much appreciated!Dorothy Mercer’s family
Darlene was professional and kind. She cleaned my hearing aids even though my appointment was next week and never chastised me. I look forward to seeing her and James in 3 months! Jan McDaniel
Cannot say enough great things about this Miracle-Ear Hearing Aid center! I took my grandmother here to see James and he did an excellent job helping us and addressing our concerns. Very professional! Highly recommend!
James, Darlene help me with my needed of my hearing aids .. Darlene great confirm my appointment great customer service.. Miracle Ear awesome ...
Good customer service!!! Love my hearing aids
Everyone here is very nice and professional
Darlene has been so helpful in getting in touch with me and working with my schedule for an appointment. She keeps me abreast with cleaning appointments quarterly. Thank you and always enjoy talking with you as she provides great customer service and just down to earth.
James n Darlene have done an excellent job taking care of my needs I’m very satisfied with both
It has been a wonderful experience .James, Darlene they both been very kind taking good care of my hearing I’m very happy with they customer service .. I love my hearing aids good to hear again .
My mom has been coming to Miracle Ear for years, they always get her appointment in quickly if needed, and make sure her hearing aids are working well for her.
Friendly staff very helpful with me to get me hearing aid with Foundation hearing
My husband Cipriano Sierra love his hearing aids and customers service also Darlene great by confirm his appts .Miracle Ear is awesome ..
Ill like to say thank you to Darlene and James for always taking care of my moms Beatriz L hearing aids today was cleaning day for the hearing aids.Thank you 💖
James and Darlene took such good care of me and answer all my question .Good customer service you make me happy ..
Good customer serivce, Darlene, James take care of need of My hearing aids
My sister Josefine Thompson very satisfied with hearing aids.. Darlene good confirm my appts
Thank you Darlene and James for always helping and being so friendly.
Darlene & James are always helpful, very professional, and efficient. They provide a great service.
I just finished a visit with Dr JamesThey are always very efficient and caring at this office. I never feel rushedDarlene is very kind and helpful
James and Darlene are great!!! Love my hearing aids...
Dr.Miller and Darlene have really been helpful with my hearing aid needs.Dr. Miller helped us with my insurance and was really patient with them.
I am deaf in one ear and have tried other Bluetooth crossover hearing aids. Miracle Ear is the only one I have had that really works. James Miller is very easy and patient; he truly wants it to work for you.
I have been visiting James Miller at this Miracle Ear location for the past couple of months and cannot say enough good things about the professionalism and fabulous customer service. I am always treated as if I am the most important client of the day and they seem truly happy to be there for me. I have had hearing loss since about age 2. I am now 63 and had adapted to reading lips etc., because I had been told I was not a good candidate for hearing aids. James not only proved them wrong but totally exceeded all my expectations. I would have been delighted with a slight improvement but I am now hearing things I had never really heard before - such as my grandchildren telling me they loved me and the laughter around our dinner table. These are priceless! Thank you so much for being there for me and all the others you are helping to hear or possibly hear again! I highly recommend this location and these people!
James Miller,BC-HIS, was kind enough to thoroughly educate me on the physiology of how I hear. This education allowed me to translate his hearing test finding making me confident with his recommendations.Mr Millers professional approach, his continued patience with my questions, and ability to translate science into laymans terms made for an exceptional experience.I highly recommend James Miller,BC-HIS and his office to anybody with hearing concerns and to those in need of solutions to improve their quality of life with proper hearing.Michael Riordan
Darlene was great, brought my mom’s hearing aids because the wire was twisted, she immediately took care of the issue . She was nice, prompt and knowledgeable about the issue. She has great customer service.
Eileen was absolutely amazing she even held a parking spot for me she was very quick and she even fix the problem with the battery so awesome
James and Darlene have been good with helping my mom Pearlie Veal with her hearing aids we are so grateful for the service they have provided for her. Thank you all so much
Very efficient-knows what she is doing & doesn’t take a long time. Very efficient office
I am very happy with the service. Employees give the best..Mr .Miller and Darlene are a. Iarge asset to Miricle Ear. Thank you for all you do.
Very professional and curteous
Darlene did good job cleaning my hearing aids !!!She great ..
I am extremely pleased with this office James and Darlene Do whatever is needed to help you out Thanks for everything
James and Darlene are fantastic customer service. Darlene does a great job of calling and confirming my appointments.
Had my appointment on the 3rd everything went well, hearing test, new app installed . James and Darlene were great !!
Mr. Miller is very pleasant and informative. There was no pressure to purchase. Well keep going back for annual exams.
Excellent service from James, Darlene !!! I love my hearing aids everything great !!! Thank you Darlene, James
Darlene and James Very efficient. Very pleased with service.
James and Darlene did a great job fixing my hearing aids Monday. I was having trouble hearing with them and it seems there was a problem with the battery connection. I feel like I have a brand new set of hearing aids now, even though they are several years old. Thanks treating this customer right.
Great people. Had a earwax problem and was told how to clear it up. No hard sale to get hearing aids when I didnt need them.
Consistent care and follow up for my hearing aids.
All the staff has always done a great job of delivering great service
This location of Miracle-Ear is in the Carousel Court on Nacogdoches Road. I recently had the testing there and, as I knew already, was found to be in need of hearing aids. I had other companies’ ads and letters, but this location was very familiar to us, so I chose it. I met James Miller, and was very impressed with him, his knowledge, and the time he spent on my hearing difficulties. He will clean your ears to be certain you do have a problem, and that was where he spent most of his time the first visit: cleaning my ears. After testing, he explained all the charts produced by the tests, and it was quite obvious the technology used is the best. He put instruments in my ears, adjusted them to match the findings, and I was amazed at what I could hear. We worked together to find the right instruments for me, and I ordered them. After receiving my hearing aids, I’ve been back for follow up and he took the time to read my list of complaints (which were actually the normal problems most people have) and he made adjustments and it made a difference. I’m very pleased. Although I’m new to this experience and to this office, the receptionist, Veronica, has called to remind me of my appointments and she is very caring; when I call there she answers with her name and asks what she can do to make your day better. Makes you smile. I would recommend James and Veronica to friends and family.
James and Darlene have given us good customer service.
Excellent service !!! Love my hearing aids
Service was good very friendly coffee great !!!
Great customer service
Good customer service
Darlene was very helpful and kind. Cleaning service was prompt and thorough.
Darlene & James are taking good care of my husband.
I am very satisfied. With the exceptionalProfessional manor that I received fromDarling Thanks!!!!!!!
James and Darlene are great cleaning service my hearing aids good customer service!!!
Let me tell you the people at this storm were so helpful and so giving of their time for I bought my mother a pair of hearing aids and they help me set them up for her even though she couldnt be there for the test for self they help anyway thanks Miracle Ear Doctor James and Miss Adriana pacifically.
Customer service was excellent.
I have been with this company for about 5 years and I have had excellent service. i look forward to my visits because of the courtesy I receive. This man has a pleasant personality and is very precise with his explanations. I love the new technology and how they sound.
Everyone was friendly and helpfulJames was very helpful and Darlene was great
Coming here has been a good experience. James is always helpful no matter the reason I am coming in for. He has worked with me on a number of issues and helped me with them. He has always been courteous and helpful.
Service is awesome
All my life, I had dealt with having a hearing loss but each time Id have hearing tests nothing was ever done. I went to my first appointment unsure what to expect. Then I met James Miller who operates this location. He was very personable, knowledgeable, and took time with me to explore my options. He saw & understood how my loss of hearing was affecting me on a professional and personal level. Mr. Miller actually went above and beyond to help me acquire the hearing aids that I needed. I highly recommend this location with Mr. Miller
Good service
Excellent customer service
This has been the best association I have every had. James is always so professional and knowledgeable. Aleida is always cheerful and helpful. Cannot say enough good things about this office. Would recommend them to anyone interested in getting hearing aids.