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Porsche San Diego
9020 Miramar Rd, San Diego, CA 92126, United States
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Porsche San Diego
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Gi
Review №1

Nicole was my service rep. She was very courteous, professional and very efficient!I was very impressed with the overall service and my car looked incredible. Everything I asked for was done and with great detail. I really loved the service video.Porsche........theres no substitute! :).

Fl
Review №2

The whole experience from help with configuring the car, to frequent communications and updates during the 6 months between placing the order and delivery, and finally the day I picked up my dream car - everything was handled professionally and wonderfully. This was my third purchase from Porsche of San Diego and I look forward to being a loyal customer for years to come. They are simply the best dealership around! Big shout out to Denis - thank you!

Ye
Review №3

This is the best car buying experience I ever had. I ordered a Taycan and there is a delay in delivery but I need a car urgently. Adriana helped me to get a loaner car from the dealership to help me close that gap. As soon as they got the car they prepared it for delivery. If anyone want to purchase a porsche Id highly recommend Porsche San Diego.

Al
Review №4

Nicole was great to deal with. Farzad also made sure I was good while I waited.

Su
Review №5

Eric Shooks was an extraordinary sales consultant who help support me throughout the entire leasing experience. Additionally, his follow up to ensure satisfaction was thorough and timely. I would highly recommend him to anyone.

R
Review №6

Carlos was awesome! We loved his no pressure sales style and he really went above and beyond to make sure we had a great car buying experience. Thank you Carlos and Porshe San Diego!

Ch
Review №7

Nicole Smith was an absolute angel and I so appreciate her! As a female, and a person who knows next to nothing about cars, bringing my car in for service is intimidating and something I totally dread. From the moment I walked in, Nicole made me feel welcome, important, and respected. I so appreciate her professional knowledge and how positive and personable she is. I am so grateful to have a connection with her to calm my car servicing fears!

Me
Review №8

I had not been happy with the service a couple of years ago, and did not come back for a while. But this year I decided to give them another try. They came through this time and I have nothing but good to say. The service was excellent and met all my expectations and more.

Pe
Review №9

Demetri Vardoulakis is the perfect Porsche salesperson: passionate about the product; knowledgeable; service oriented. He singularly made the buying experience so easy and joyful. He’s one classy guy!

Jo
Review №10

I was in the area and needed a sunshade. Very friendly staff and some nice Spyder builds.

An
Review №11

Eric and Justin were great and super easy to work with. Munawar was great as well and quick through the paperwork.

Du
Review №12

The entire service team was amazing! They truly went above and beyond to make my visit with them feel like a mini vacation.

Xi
Review №13

Awesome experience!! Awesome staff team!

Gi
Review №14

Buying cars used to take a long time, but Carlos definitely made this a smooth, fun and fast process. It was definitely one of the best experience ever. We already recommended one of our friends to contact Carlos for his next purchase

Je
Review №15

Carlos was awesome. Best experience weve had buying a car!

Sh
Review №16

We have been customers at Porsche San Diego for years.As always, the staff was welcoming and treats us with respect.Our recent car buying experience was extra special. - Tripp Hendicks was phenomenal.

Ru
Review №17

It’s definitely and easy process. Carlos was very helpful and was able to make the process very quick and easy. As well as Crystal the finance manager, which helped me purchase the car. It was definitely a quick process. I was also very happy when I was able to get the car dropped off at the house!

No
Review №18

Excellent. A+. I came in to have my ventilated seat fixed. They didnt end up replacing because the motor still worked. I gave 5 stars because it was still a great experience. Nicole, the loaner, Porsche. I will come back for future work.

C
Review №19

Nice people, good service, not negotiable. Using the covid card and inventory issues card. But overall 4 Stars. 5 if they were a bit negotiable.

Ch
Review №20

Eric Simila was a real pleasure to work with. I do not look like a typical porsche owner and Eric seemed to be oblivious to my appearance. He treated me with class and respect from beginning to the end of my car buying experience. This is my first porsche, but will definitely not be my last. And I hope to continue doing business with Eric for my future cars.

Su
Review №21

The entire team was great. Nicole Smith was great and got us back on the road in no time.

Ro
Review №22

I just bought a Panamera 4S from Ray and he was awesome. We got a great deal done for the right car. Totally impressed!

Re
Review №23

Porsche San Diego provided a truly exceptional car buying experience. Our brand ambassador, Julie Aquilino, did an awesome job navigating us through the process from ordering to delivery of our new 911. She made the experience seamless and informative. I would definitely recommend Porsche San Diego to friends and relatives.

Al
Review №24

Outstanding service! Best I ever had from any other auto service company.

De
Review №25

I have purchased at least 20 cars in my lifetime and this was the best experience to date, both Carlos and the lady handling the paperwork were fantastic

Ch
Review №26

I will have to say Nicole did everything in her power. Alan was great to speak with, there are issues with my Boxster that are going to have communication between Dealership at every service covered under the CPO program. This does not make me a happy camper. I love the Porsche brand, thats why I own five!

Ph
Review №27

My service advisor Jonathan was professional and expeditious. I appreciated the text messages and the video tech inspection.

Wi
Review №28

Denis at Porsche SD is the salesman you want! He answered all of my questions, was polite, always responsive to my calls/text, and when I had no other availability for a test drive other than the Monday morning of Memorial Day Weekend he has no hesitation saying yes and met me there first thing. Im so excited with my purchase and love driving my Macan S! Thanks Denis for all your wonderful help!

Ro
Review №29

I’ve had one too many car experiences and was truly dreading going to the dealer and getting another car. However to my surprise, my experience with Porsche San Diego was nothing shy of phenomenal and it’s 110% thanks to Cam! Looking forward to my next experience and will certainly refer anyone I can. Thank you again for helping me get in my dream car, appreciate all the attentiveness, and overall perfect experience!

Fa
Review №30

This was my first visit at your dealership. i have recently moved from St.louis Missouri .everything was great as I expected ( i have had Porsche since 1995 and have always received a great service ) however I have to admit that your showroom was not as stunning as the one in St. louis dealership where i couldnt stop wondering among those exotic Porsche cars when I was waiting.

Ro
Review №31

Daniel Lewis is the best sales person and ambassador that I have ever dealt with. I have bought 4 cars from your dealership because of Daniel.He always goes above and beyond.On my recent Taycan turbo purchase he even came to my house at night on his own time to program everything! Such a Delightful man

A.
Review №32

Jon Is great. he knows his business. I feel he is a significant asset to the firm.A.J Votek

C
Review №33

Jon and the staff were great as usual. I love the inspection video. And my car was ready before promised. And it was cleaned immaculately. Very happy 😊

Li
Review №34

I found a car I wanted BMW 740 and I used their online services to reserve the car by providing all the information that was requested. Schedule to come pick up next day it was sold after I reserved the car via their online tool. I called and all they said was next time call and verify the information!! I email Andrew Kang as he verified he had my information and packet ready and I have had zero response. I asked for the Genral Manager to call me and nothing. They simply do not car and not great customer service. Take down your ONLINE services as they DO NOT work. I called like the response requested but they left no name as to who to call. I left a message for GM.

Ja
Review №35

THIS IS THE WORST HIGH END DEALERSHIP IN SAN DIEGO!!!One of the worst customer service experiences I have had. My elderly parents have purchased multiple vehicles from this business the most recent being a CPO 2020 Cayenne. Cameron, their sales advisor promised an interest rate which he didnt deliver on and pushed a higher rate onto my parents sales contract. A few months into ownership and a parking sensor collapses into a bumper. This is a known issue with Porsche vehicles (google pushed in parking sensor porsche). No damage, no accident just shoddy engineering. They take it in expecting it to be covered under the CPO warranty. They charged my mother $1200 for labor and no parts!Outraged I called and spoke to Jon the service advisor who says it could have been a rock. This obviously the company line. I asked him directly did it look like damage he says no, it doesnt but then says that it porsche corporate wont pay for it. Really? So my my elderly mom has to? They remove the bumper and taped it back on! Not even a new sensor!So Jon is useless and sends me to Porsche corporate who says they would contact the dealership. Nothing has been done yet. Nothing on Jons part to help my parents case with corporate. Bad on Porsche but worse on this dealer. Taking advantage of an elderly couple by denying Warranty coverage and not sticking up for loyal customers.Do yourself a favor and find dealership that will stand behind its product instead of ripping its clients off. Very low end sales and service practices.

Iz
Review №36

An absolute pleasure to work with Ray. So knowledgeable and welcoming. He made us feel incredibly comfortable.

Sh
Review №37

I cannot believe how bad their service department works for their clients. They do not provide any loaner cars, even though you have a 911. They do not provide scheduling an appointment the day before or two. And when you call or go there, they do not correspond the way other dealerships corresponded to me. Especially one of the employees named Christy which kept on saying her own word, instead of cooperating and helping clients, they tried to make us feel uncomfortable and not want to come back to filthy dealership anymore.

Du
Review №38

Andrew & Denis were great to deal with. Very straightforward purchase process. Excellent experience.

Re
Review №39

I truly appreciate the kind of service that I received in your facility! well, trained professional staffing with superb service.

sh
Review №40

We showed up on a day they were taking appointments only but they made time for us. Both Eric and Trip were amazing between the two of them our experience was flawless and easy. The experience was so good I dont believe we will ever purchase another car from another dealer. We are fans for life.

St
Review №41

Very attentive. Very knowledgeable. Very patient. I wouldn’t say that I got the best deal possible, but I got a good enough deal. This is my 2nd Porsche night from this dealership and the two biggest reasons I come back is the exceptional service quality (Ray Roper is my most excellent service rep) and the quality of the vehicles themselves.

Cl
Review №42

A truly amazing car buying experience!! My initial inquiry was handled in a timely and professional manner by Vonya. All of my questions were answered promptly by Andrew via text, as I preferred. Our brief negotiation of the price was handled with courtesy and ease. We live 90 minutes from Porsche of San Diego and arrived to have the paperwork already completed and ready for us to sign, which I explained was important to us. In the finance department, Crystal was a joy. We thoroughly enjoy talking with her. Our deal would have been completely more quickly, except for the great conversation. She was extremely knowledgeable with both the hard copy and e-signature versions of our paperwork and explained everything to us during the signings. Thanks to the staff at Porsche San Diego, my dream car became a reality!

Mi
Review №43

Richard continues to be an excellent service partner with my Porsche. He communicates well, is always responsive, and is a pleasure to work with..

Aj
Review №44

Jon is exceptional....very timely and responsive.....first very positive experience at your dealership.

Wi
Review №45

Jon S. Did a great job taking care of all my needs, kept me informed of progress of repair-car was clean and nice when I got it back-Thanks to all !!

Ka
Review №46

Paul my service advisor was exceptional. He gave me constant updates.

To
Review №47

Tripp is outstanding, perfectionist and always kept me in the loop as our order progressed. Taking ownership was easily handled by your professional credit department. All in all an excellent experience!

Al
Review №48

I was able to get the appointment the same day I called to request one. That was great!

Jo
Review №49

I was kindly welcomed by a nice Porsche rep that informed Ray of my arrival. Ray Roper was very efficient with taking care of my Porsche. The cashier at the store was so helpful when I bought a new hat. The rest of the staff was amazingly nice. Beautiful everything at this Porsche dealership.

Ia
Review №50

Been working with John pretty consistently, and he is awesome. Big part of why I bring my car there to be serviced.

Do
Review №51

Demitri was a breath of fresh air. He has a bright future

Le
Review №52

Denis is super awesome to work with! My purchase was easy and handled swiftly.

To
Review №53

Ray Roper made the service experience pleasant. The vehicle was serviced while I waited. Ray offered me coffee as well. I’ll be bringing my other Porsche in for service soon.

Ja
Review №54

Eric Shooks and Dustin made the process of designing, ordering and final paperwork fun and easy.

Mo
Review №55

First, my wife has purchased 2 vehicles from Porsche of San Diego with noissues whatsoever. On Saturday, my cousin went to get a car for his friend after convincing her to get a Porsche Macan for her 21st birthday. Cameron from Porsche of San Diego approached them in a very rude and unprofessional manner. He started being rude and made them feel very uncomfortable, making them regret that they even considered a Porsche from that dealership. Porsche, a very famous car brand worldwide cannot be having employees like this. Avoid Cameron !

Sa
Review №56

We worked on this transaction with Adriana Vallecillo.Adriana is very pleasant and easy to work with. She was very responsive to all of our requests providing us with information and competitive offer, guiding us through the process of purchasing.We truly appreciate Adrianas help and will be happy to recommend to our friends and family your dealership as an excellent place to buy a car.

Fr
Review №57

Both Jon and Ray are very knowledgeable and courteous and it’s always a pleasure working with them.

Do
Review №58

Great people who were knowledgeable about the inventory and listened to my needs. Found the perfect car for me and I’m extremely pleased. I’ve purchased many 911 models over the years. I’m also a Ferrari collector. This dealership handled as well if not better than my Ferrari dealer handles transactions.

Kr
Review №59

Overall it was a great experience for my 2nd year service. My advisor Ray Roper was excellent in communicating updates and delivering on time. The video from the technician with the service walkthrough and explaining the recommendations was great.

Ra
Review №60

I had a great experience at Porsche of San Diego. Cameron was a knowledgeable salesman and completely no pressure. He was able to locate the perfect vehicle for our family. I highly recommend this dealership to anyone considering a Porsche purchase.

jo
Review №61

My service advisor is Richard. He has been awesome. He kept me informed while waiting for my car to be serviced. Due to COVID the parts needed had to come out of Germany, which took over two months. I was provided with a loaner the whole time. They detailed my vehicle, dropped it off at my house and took the loaner back. SD Porsches customer service is second to none.

Ro
Review №62

I arrived early and the young man that greeted me made me feel very welcome and in good hands. He took good care of me and started the service appointment until my service adviser arrived. My service adviser went the extra mile and researched the status and history of my car and also verified that the cars features were as advertised (its a used car from another dealer). He took the time to answer all my questions and briefed me on the normal workings and what to expect. He also reviewed my service intervals and we laid out a plan to get all service done as needed without confusion. Good experience. Meanwhile my car was receiving excellent attention in the service bay. All recalls and outstanding maintenance were completed in the time estimated. Thanks for a job welldone.Second visit for routine maintenance where several problems were discovered. My service advisor (Paul) worked with the factory and warranty company to complete all the needed repairs with minimal cost and kept my involvement to a minimum. The car was returned to me in excellent condition with all maintenance and repairs completed. Excellent service.

Ri
Review №63

Excellent service and assistance.Couldnt be better.

Ke
Review №64

The PSD team just pulled a rabbit out of the hat! Thanks guys for resolving my cars issue with your special handling before I left town - I cant thank you enough. The PSD team is dedicated and technically savvy - run circles around my Audi experiences. Thx, Ken

Ma
Review №65

Ray Roper is the best service advisor, hands down. I just wish it wasn’t so costly to have my car serviced at a dealership.

Mi
Review №66

Richard Miller was excellent. Very professional and efficient experience. Excellent communication throughout.

Je
Review №67

I had an air bag problem. The part took a long time before it was fixed. The gal who helped me kept me informed and was very nice and professional

Ge
Review №68

Richard was very helpful and attentive. He was able to get my issue resolved very quickly and I’m very satisfied and relieved. I had one of those issues where it was hard to replicate and it makes you look crazy. But Richard was gracious and the technician (the true hero) got it solved.

Ch
Review №69

Nice dealership. Just picking up parts today but always like to browse the showroom.

Je
Review №70

Service advisor was very punctual, attentive, courteous, and productive! i had a great experience, in fact the best ever at Porsche dealership ...

Ci
Review №71

Tripp Hendricks our Salesman was so helpful, knowledgeable and no pressure, very professional. We will recommend him and the Dealership to all of our friends!Crystal Owens was the Finance Manager and made our transaction very smooth. She is also very nice.We did not catch the name of the General Sales Manager but he made us feel valued and supported his employees very well.We were working with a different dealership for months but wete very frustrated by their lack of communication. We came into Porsche SD and knew right away we needed to change to Porsche SD. They represent quality, professionalism and curiosity.

Ma
Review №72

Great service, friendly attitude.

Ch
Review №73

The entire service staff is outstanding! Every other dealership should take a page from Porsche San Diego. Thank you for the amazing service.

Mi
Review №74

Nicole was fantastic and the loaner manager was as well. I will be back again soon for future service on my Porsche Boxster. Thank you!

Re
Review №75

Eric Simila responded to my request quickly with options of cars that fit my list of wants.

To
Review №76

Its the problem with the Panamera tires wearing excessively or destructing, altogether. Ive put on ten new tires on a 2018 automobile. That is unheard of and frankly ridiculous. Porsche GmbH should be talking to Michelin and Pirelli for a fix. It makes me me speculate whether or not Ill buy another Pan. And this is a shame, because all of the other aspects of the car are superb.

JS
Review №77

This dealership is by far the worst to schedule a service appointment. Called four separate times today to confirm my appointment since I received an incorrect appointment reminder from them. Every time I called the “automated system” kept telling me that I had to wait and then would dial into space and get right back to initial intro system. I finally was able to find a local number for dealership and was told that all calls fo to parent company in New jersey and they can’t control anything. They said they were powerless to change and were “sorry”. Guess shouldn’t expect to be able to contact the local dealership for an extremely overpriced service for a part that is being fixed for the 4th time. Adios Porsche

Ja
Review №78

I brought my Cayman S in for service and was given a Macan as a loaner. I liked it, it just needed more power. I test drove a Macan S. I spoke to Julie about the cars and the available options. Julie was very helpful. I ordered a Macan S. I picked up the car this week. The final transaction was easy. I love the car. I will be spending next week in Utah with the car.

Jo
Review №79

Nicole Smith was great . She took great care of my new to me 911T that needed an alignment, that should have been caught at the CPO inspection at Porsche North Scottsdale where I bought it .

Bo
Review №80

Spoke with Raymond about my car situation and he immediately got the situation resolved.

Gr
Review №81

Your internet manager Denis did a great job in responding to my questions as I bought a car from 1500 miles away. I havent received it yet but the process was seamless.

Be
Review №82

Ray Roper has been attentive, friendly and most of all easy to work with on all of my car issues.Benjamin Conducto

La
Review №83

As usual very satisfied with service perfomed.staff very attentive.

Da
Review №84

Andrew was very helpful with our purchase. There was no pressure and he answered all of our questions. This was our first experience with Porsche of San Diego and it won’t be the last.

An
Review №85

Carlos is one of the nicest, most welcoming salespeople that I have ever worked with. He genuinely wanted me to be happy with my purchase decision.

A
Review №86

Walked around with sales person, by time to try to drive said too late schedule a appointment for some other day. None of cpo cars outside where open so we never go to look inside them. I guess they want hours of your time to test drive a car.

Ch
Review №87

Very professional and knowledgeable Team

To
Review №88

Denis and the whole Porsche San Diego team made me feel very welcomed, were super easy to work with, and made my car purchasing experience the best one Ive ever had.

Mi
Review №89

Denis is the best, made everything happen and all I could do was smile. Very easy to work with and honestly made the entire process as easy as possible. Zero remorse on my awesome purchase

Pe
Review №90

Excellent customer care as usual

Pe
Review №91

Easy to deal with, nice touch through the wait period after ordering the new car, beautiful delivery

Da
Review №92

I think the process was fine until it was time to sign papers. After I signed the papers, it was as if the deal was done and no need to care for me as a valued customer (although I had yet to get a time or date of delivery). At this point, I was treated as if I was the problem for wanting more details. Phone calls and texts were not returned. Or when there was a mix-up on delivery, the shipping company offered comps but not the dealer? I rarely give reviews, but this has been the worst experience of buying from a dealer. All the other times (both in-person and over the phone) I felt like a valued customer. I think I may be sticking with private deals from here on out.(My response to youre reply: Thank you for your response. The problem I had with all of my experiences with Porshe San Diego was the need for me to initiate to figure out what was happening with the notary, the delivery, etc. Then it was your tardy responses that caused me to feel underappreciated as a customer. And now you want me to reach out to you? Shouldnt you be contacting me? You have all my contact information.)

vi
Review №93

Excellent experience. Will return.

Ke
Review №94

Paul was great. Youre lucky to have him!

Ch
Review №95

Paul did a great job as always with helping me understand needed repairs.

Ba
Review №96

Eric my Sales advisor was excellent. Colton in parts was excellent as well. Very professional

An
Review №97

Demetri was very helpful and I like that he valued me as a true client from the very first phone call. And he actually listened to my needs and did not detour. The Porche San Diego team was nice and very welcoming. Dimetri made my car buying experience positive. I love my new Porche Mecan

Ge
Review №98

Great experience all around. The video inspection was particularly innovative and helpful.

An
Review №99

Nicole Smith really did a PHENOMENAL job with the coordination of my 2016 Cayenne!! She and the service staff addressed all my concerns and request. I am extremely pleased with the outcome. Happy Holidays!!

Ca
Review №100

Ray Roper and the rest of your staff are friendly, accommodating and a credit to your organization!!

Information
100 Photos
100 Comments
4.4 Rating
  • Address:9020 Miramar Rd, San Diego, CA 92126, United States
  • Site:https://porschesandiego.com/?utm_campaign=gmb-website&utm_medium=organic&utm_source=google
  • Phone:+1 877-660-2694
Categories
  • Porsche dealer
  • Car dealer
  • Car leasing service
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:11AM–5PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:Closed
  • Sunday:9AM–7PM
From the business
  • Identifies as women-led:Yes
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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