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Land Rover Stevens Creek
4040 Stevens Creek Blvd, San Jose, CA 95129, United States
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Land Rover Stevens Creek
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Sc
Review №1

I don’t typically post reviews on social media, positive or negative, but I had great experience at Land Rover San Jose/Steven’s Creek. Mark Laxamana (sales) took care of me from my first call to the dealer all the way to the “grand reveal” at delivery, Oscar Marquez (finance) got me through the paperwork quickly without surprises, and Joey Goulart (General Manager) orchestrated a smooth process. The car, price, process was all as promised. No pressure at all - came away with a beautiful new 2022 Range Rover Sport HSE Silver Edition. If you want to be taken care of and come away with a beautiful Land Rover/Range Rover or Jaguar, call Mark Laxamana.

Al
Review №2

My wife and I were set on getting a used velar, looking for low miles at a decent price. We stopped by 2 separate dealerships. Based on price, quality and the customer service we had, there was no comparison. Adam in sales explained the whole car and all of its components in an easy to understand way. Not only that, we called back the next day needing help setting up some functions using the app and he was extremely helpful after making the sale. Oscar was very easy to get along with and knowledgeable on warranty needs, without trying to get us to pay for unnecessary subscriptions. We drove 6 hours in total for this car, it was worth it. Lastly they took our trade in at a great price that we werent expecting. I cant speak for the rest of the staff, but these two were great.

Ki
Review №3

Easiest car purchase ever. Found the a Range Rover that was gorgeous and super low miles Friday night, by Sunday, Brandon was driving it 2 hours to my house! Brandon was super responsive and never felt like he was trying to push me into anything. He drove my dream car to me, brought the paperwork and boom. I am a happy customer.

ma
Review №4

Great service in sales by Mark and even better by Oscar in regards to financing. Theyve done a fantastic job assisting me with my purchase and carrying my through the process. Definitely recommend for any future customer.

Ca
Review №5

The GM at Land Rover Stevens Creek is amazing. He genuinely cares about making sure their customers are taken care of. I have dealt with a handful of dealerships and nobody compares to the leadership team at Land Rover Stevens Creek. I trust the service team to take care of my car each time I bring it in. Amazing team, definitely go to them if you are in the market for a Land Rover or Jaguar!!

Re
Review №6

Had the best experience buying our new Defender at stevens creek Land Rover. From the original phone call with Elliot than dealing with Brandon through the whole buying process and sharing car stories with Reza in the finance office. We went to several other dealers closer to us but we’re so glad we ended up at this dealership.

Ro
Review №7

Stew was phenomenal, easy to work with and he is all that sales guy that I been looking for . Very professional, and thorough. Oscar the finance guy was very detailed in explaining all the finance aspect of the car . No hidden agendas like other dealerships are known for . I was delighted, satisfied with my new Land Rover discovery sports ! Good bye Toyota - might be a good car but my whole experience in acquiring it from Fremont Toyota was a nightmare . Anyway I am working for my Range Rover sports, very soon . Thank Jaguar and Land Rover Steven’s creeek, in San Jose . Thank you Stew, thank you Oscar . 5 star all the way .

Ph
Review №8

Incredible to have met Mark and had such a great buying experience. After visiting several other dealerships, including other Land Rover/Jaguar dealers, Mark gave me hope theres still some civility with all the arrogance and price gouging going on. Even before arriving, Mark went above and beyond. Then Oscar help to finish the process with absolutely care and efficiency.Cannot recommend better guys and dealership and will be coming back for sure. A++

Ra
Review №9

I had a fantastic experience buying my Range Rover Sport at this dealership. Josie my sales person was just amazing. She spend the time to understand my needs, found the right cars, and was very transparent and authentic about the price etc. She had her manager Titus come and speak with me and my entire deal was done in a couple of hours. What I really appreciated was that Josie called to check in with me post the sales. My car needed some adjustments. Josie arranged for the car to be picked up and delivered it to my home herself. Just 5 star experience.

Tr
Review №10

Made my second purchase from Stevens Creek Land Rover yesterday… Another A+ experience! My Sales Professional, Brandon Covey, made the experience smooth and rapid while answering every one of my questions with a knowledgeable and professional answer. I’m not a big fan of dealerships but Stevens Creek has my business for life.

Ma
Review №11

Mark Laxamana was one of the best sales reps I’ve worked with. His selling video was fantastic and personalized which instantly sold me. Recommend using Mark if you’re purchasing a vehicle

Cy
Review №12

Mark Laxamana showed us the vehicle in a very timely manner and a great orientation on the vehicle

Ja
Review №13

Josie was amazing, easy to work with and she is all that sales person that I been looking for . Very professional, and thorough. Oscar the finance guy was very detailed in explaining all the finance aspect of the car . No hidden agendas like other dealerships are known for . I was delighted, satisfied with the purchase! Thank you Josie and Oscar . 5 star all the way .

um
Review №14

I was looking for bigger car to replace my Evoque and Josie was my sales person. She is fantastic in doing her job, she understood my requirements and let me test drove the cars and also did follow up when new car of my requirements came in with any pressure to buy. I strongly recommend Josie to anyone looking to buy Land rover / Jaguar in Bay area.

Ri
Review №15

Trina Johnson was awesome! She took care and understood what we wanted and presented us exactly what we bought from Land Rover Stevens Creek! My wife and I are super Happy with our Discovery Sport purchase! If your looking for a Ranger Rover, Land Rover or even a Jag, look for Trina. Definitely 5 star rating for her!

Jo
Review №16

Mark Laxamana is truly a professional sales person who knows his business and pay attention to details. His is extremely helpful with my car refinancing situation. Highly recommended him to anyone.

Co
Review №17

Great work with Mark Laxamana. Very helpful and did not take forever like it usually does at a car dealership. When going here ask for Mark.

Sy
Review №18

Excellent service over the years I have had my previous rover serviced, but the recent sale of a new vehicle was super helpful. Mark Laxamana was my sales rep and he could not have been more patient and helpful. Glad you are all still around and surviving the semiconductor shortage and COVID! We need you!

To
Review №19

I worked with Adam and Eric to purchase a Defender and it was amazing to work with them. They were diligent and thorough in searching across the country for one with the spec I was looking for. When we could not locate a suitable vehicle, I worked with them to factory order one and throughout the entire process, they kept me up to date on the progress and even provided me the name of the ship that was carrying it! When the vehicle finally arrived, Adam called me immediately, sent a walk-around video of it, and had it washed, detailed, prepped, and ready to go before the end of the day. Not only that, Adam provided an immensely thorough and detailed walkthrough to make sure I was familiar with the car before I drove off. I’m highly impressed with the buying experience at Land Rover Stevens Creek, from their policy of not tacking on “additional dealer markups” to the enthusiasm and helpfulness of the entire staff.

Ro
Review №20

Mark Laxamana was very helpful. he was not pushy at all. answered all the questions right away and did the paperwork’s on a timely manner

Di
Review №21

Mark Laxamana, was very helpful. He made us feel welcomed. Overall it was a very good experience coming in with the help of Mark L.

Jo
Review №22

I’ve had two transactions with Steven’s Creem Jaguar Land Rover. Very professional staff. Mark Laxamana was my salesperson and the interaction was very pleasant and efficient. Would highly recommend.

Ja
Review №23

Mark Laxamana was extremely helpful and professional. Our experience with buying our vehicle was very positive. Highly recommend Land Rover on Stevens Creek.

Ya
Review №24

I had a pleasant experience purchasing a used Chevy Volt with the assistance of Mark. Offered me any beverages, accompanied me on a test drive in which he explained the numerous features of the car, and when it came to actually purchasing the car, Mark was very informative regarding all the paperwork and procedures in question. Would recommend Land Rove Stevens Creek, especially if Mark is your salesperson.

Sc
Review №25

Mark contacted me immediately after my initial inquiry and we were able to set an appointment to see the vehicle. Since I live in Southern California and the dealership is in San Jose, some six hour drive away, Mark was eager to FaceTime me and we spent a significant time looking over the vehicle. After some consideration, I decided to purchase this vehicle. We negotiated a price and I flew up the following week to close the deal. Oscar was extremely helpful with the financing and going over the warranties. Land Rover Steven’s Creek has made purchasing a very pleasurable experience. Thank you very much and I love this Velar!

pa
Review №26

U dont get a feel of visiting a car dealer. They are pretty much selling used cars due to chip availability issues. No point visiting until chip problem is resoled and they have cars for test drive. In fact I was not even offered a rest drive, so I just walked around the lot and left...

Na
Review №27

I loved my experience at this dealership. Mark Laxamana was amazing, extremely professional and kind. He made all the difference and I likely would not have purchased without his expertise. Thank you Mark and Reza, wonderful office and people!

Je
Review №28

The best experience Ive ever had when purchasing a car! Josie is an incredible sales associate, who went above and beyond with all my requests. If you are in the market for a new car, I highly recommend Josie at Jaguar, Land Rover Stevens Creek. The showroom and cars are clean and everyone is very friendly.

Bi
Review №29

I bought 2011 Lexus from Brandon covey and he is the best I will recommend him to everyone who is looking to buy a car at the dealership. Best experience I had in a long time and it’s worth to share.

Ja
Review №30

I was helped by Mark Laxamana. I was extremely happy with the service. Highly recommended

Su
Review №31

He is funny. Mark Laxamana is professional. Very persuasive without pressure. cigarette locator. I lost my pack of cigarettes and he found it for me so I bought the vehicle

gu
Review №32

Mark laxamana help me out to buy my new car with excellent experience and very professional customerService thank you for your time and assistance Mark

Da
Review №33

Not sure what the issue is, but it is very difficult to schedule service here. Tried the online chat a few times and it always ended - someone will call you which only happened once, but then we got cut off and I couldnt find them again. I paid for a maintenance contract but the barriers to scheduling cause the experience to be way less than satisfactory. While I was on hold trying to get a routine service schedule I had to listen for 12+ minutes about how the dealership was under new ownership, and is the top jaguar/land Rover dealership in Northern California. All I can say is it must be a very low bar!! Eventually I gave up and called back for the third time.I was also very disappointed to learn that my new vehicle did not fit any after market roof rack and Land Rover didnt have any rails available that could be added to the vehicle if you didnt buy them when you first bought the car. Seems very odd for a top line SUV to not have this covered...... I enjoy the car, but not sure I would ever buy one again.

Je
Review №34

I had stopped in and Trina Johnson without any pressure made my experience easy, fast and Hassle free. I bought a car and she made sure I received excellent service. Had my tank filled and had the car detailed. Very friendly and knowledgable dealership. I would defiantly buy a car from Trina again. Thanks for making my experience great.

Ke
Review №35

Mark L was super knowledgeable and helpful. The car buying experience was relatively fast compared to most dealerships. Oscar did his best to get us in and out quickly.

Co
Review №36

I have been looking for a Pre owned certified Range Rover Sport for a couple of months. The inventory is very low these days but I found the car I was looking for at Steven’s Creek Land Rover. Mark Laxamana had the car in perfect condition for me when I got there. He was very thorough and great to work with. Highly recommend him.

Ph
Review №37

Fast and easy process. Good service and good presentation

Gr
Review №38

Mark Laxamana gave us a great experience! I highly recommend home for future car buying experience in the future

Av
Review №39

Mark help me very good. I like car. nick name of my car is bkki

Vi
Review №40

Purchased a Range Rover here and we are happy with service. Our salesperson is Brandon. Love the crew here and would recommend their business to friends and family.

Ke
Review №41

Mark Laxamana was outstanding! I had the best car buying experience ever in 35 years of car buying.

Ha
Review №42

Outstanding service by Mark Laxamana! He is very knowledgeable & thorough in his explanations! His assistance made for a terrific experience!!!

sa
Review №43

I was assisted through the leasing process by Mark Laxamana and it was a great experience. He was knowledgeable, courteous and professional. He responded to questions quickly and made my feel confident I was getting a good deal. Would recommend anyone looking for a vehicle to him.

Co
Review №44

Great experience. Mark was so clear and helpful. Thanks for the present for us!

Ar
Review №45

The sales team here may be okay, but this review is specifically geared towards the Service department.Terrible customer service. Extremely pricey repairs.When I arrived for my appointment, I had to wait about 30 minutes past my appointment time before anyone saw me. Then I was charged $125 when no repair work was actually done on my tire. I was told to come back when the tire pressure is low again. I was told that they only refilled my tire pressures back to spec because there were no bubbles in the dunk test. My front tires are speced to 44 PSI and they were filled to 47. The rear tires are speced to 45 PSI and they were filled to 47. When I asked why the technician could not just deflate the tire themself to see if there is a leak, rather than me driving around on a flat tire waiting for it to deflate again, I was given no clear answer. When I came to pick up my vehicle, I was made to wait another 40 minutes, where no one knew where my keys were.This is complete unsatisfactory and I will probably never use Jaguar Land Rover Stevens Creek for services or repairs in the future.I took the same tire to costco with no appointment, they found the leak immediately, patched up the tire and charged me all of $12 for the job.

Su
Review №46

Mark Laxamana was very helpful. he was knowledgeable. even helped me get my key stuck inside my car

St
Review №47

Mark Laxamana was extremely helpful and comes highly recommend. Buying a car can be stressful however Mark made it a pleasant experience.

Sc
Review №48

Mark Laxamana was fantastic. He was straightforward and had a no-pressure sales tactic which was appreciated. I would buy from him again.

pa
Review №49

Mark Laxamana has made my car buying experience exceptional!! I strongly suggest you go see him!

La
Review №50

Very good service. Mark was able to explain the differences in the vehicles and was an excellent sales person.

Sh
Review №51

I just wanted to say thank you to the team at Stevens Creek Landrover. An amazing sales experience and even better people. Thank you to Oscar, Gabe Kevin and Joey and the rest of the team. It’s always great dealing with friends when buying a car but these guys took it next level. Love the new ride!!!

Je
Review №52

Bought a 2021 F Pace. Nice car and stuffs, but found out the defected windshield with a chip crack at the lower right corner. Submitted the request for warranty replacement since Feb. The request was approved and the part was placed on back order. Havent received the part since. Customer service and car quality are so bad that Ill avoid and not recommend anyone to buy any Jaguar car.

Ru
Review №53

The Best Place to Buy a Range Rover Velar! Mark help us a lot! His great and the best agent!

An
Review №54

Mark Laxamana was extremely helpful and knowledgeable. A pleasure to work with. A++

La
Review №55

What a pleasant experience it was to work with Mark Laksamana!! The whole process was made simple and smooth by Mark. I am very happy with the car, the dealership and Mark for making it happen.

Ni
Review №56

The salesman was good and the lease return agent was also helpful. Thats the only reason Im giving this dealership 2 stars instead of 1. The service department is a disaster. A luxury car owner deserves a decent service experience. Especially for the price of Land Rover Service, its outrageous. The poor attitude and performance from the service team is the reason I will not be leasing/owning another Land Rover product. Land Rover vehicles are okay, but other luxury automakers have them beat when it comes to infotainment, build quality, and dependability. They could have possibly kept my business with good service, but failed miserably.

An
Review №57

Thank you Mark Laxamana for the VIP service! FIVE STARS... from the moment he started conversation to the final detail... Mark made the experience of upgrading to my new Jaguar simple and straightforward.

Al
Review №58

Mark Laxamana was very knowledgeable and helpful. Excellent service. The easiest car transaction that I have ever done.

Gi
Review №59

Excellent service, all the staff regardless of where they work at will be looking after any customer

at
Review №60

Ive had absolutely amazing experience buying a used Infiniti G37 with my sales consultant Stu Gregory and my financial manager Reza!!!! Their patience, knowledge,customer respect and professionalism is astonishing!!!Ive had over 15 cars last 20 years bought or leased trough various dealerships but Stu Gregory and Reza from Jaguar/ Land Rover, Stevens Creek, San Jose are on the top of my list providing the best possible experience you can dream of buying a car!!! Hands down because Im not an easy buyer of any car period!!! Thanks again Stu and Reza, Im hoping to deal with you again in the future!! Stay healthy and well!!Atanas GSanta Clara

Pa
Review №61

Stuart Gregory and Mark Laxamana did great during the entire sales process, enjoyed talking to them and learning about the car and it’s features. I would definitely recommend them when you want to buy a Land Rover

Ma
Review №62

Mark Laxamana delivered the vehicle in my driveway. Awesome job. Very happy. Thanks Mark.

ma
Review №63

Worst service ever. Bought maintenance package for my Velar but when i made appointment, they said I didn’t purchase it. Then i had to wait for them to check it out with the financial guy. Few days later, they called me and confirmed i had it. But the service was not as good as I expected that was why i wanted to cancel but the financial guy Oscar was not helpful at all. He talked to me very fast and rude. Advised me that I couldn’t cancel it after 2 months. Got luxury car but not luxury service. Worst experience! Pls spend your money to somewhere that worth it! They were only nice to you just when they convinced you to buy stuff. After that BYE. BEWARE BEFORE YOU MADE DECISIONS to buy from this dealer!

Yu
Review №64

The world worst service ever. Never answer the phone. 👎👎👎👎👎

Ju
Review №65

My girlfriend and I had an awful customer experience in this dealership. We wanted to test-drive a Velar, but the person who help us was rude and trying aggressively to make us buy the car during our test driving. We told him that we didn’t wanted to make a decision that same day, and to our surprise this guy snapped at us and started saying unprofessional comments, and as soon as we get back from the test drive he disappeared. So awkward and infantile behavior. Who’s hiring this type of people to interact with customers? We’ll never set foot in this place again.

Ev
Review №66

The team was responsive and great. Delivered the car to our door with high class treatment. Thanks team!

Ma
Review №67

Worst dealership ever. Raciest place do go there. Worked with the dealership for 2 days to get the car and received a call from sales rep name Trina at 8:30am made the deal on the car send her everything she needed to reserve the car. I was in touch with her all day long to make sure everything is fine. Got call from her at 630pm she said she’s working on getting it done. At 7pm received call saying car is sold. Talk to the sales manager he was very rude on the phone. I am 2 and half hours away I told them let’s get everything done and I will pick up the car on Sunday. Car wasn’t sold at 6:30pm but by 7pm car was sold very rude staff especially the manager. Will never go back to the dealership ever again.

An
Review №68

Mark was very kind and patient with me and my mom even when he knew I was a new driver. Offered us coffee and water which was way better than other dealerships I’ve dealt with in SF.

Wa
Review №69

Great sales team, and special thanks to Mark he worked very hard for me and my wife’s behalf…did everything we asked and more…Thanks guys, I recommend that if you’re looking to purchase a vehicle without the hassle check out Mark at Stevens’ Creek Land Rover…

Ar
Review №70

We went in today to look at a new Landrover. Mark Laxamana, who was the sales person we worked with was great at showing us the car, the details of the vehicle, follow up and made sure we get the car that had all the features we were specifically interested in.We had to leave, and he gave great customer service over the phone and online and arranged for us to get the car the same day at home.

Ca
Review №71

Buying my first car on my own was super stressful, but with both Mark and Adam’s help it was made easy!! Found exactly what I wanted with a good offer.

Ma
Review №72

Mark Laxamana was very helpful with our first Jaguar purchase

Ma
Review №73

Worst dealership ever. Raciest place do go there. Worked with the dealership for 2 days to get the cad revived a call from sales rep Trina at 8:30am made the deal on the car send her everything she needed to reserve the car. I was in touch with her all day long to make sure everything is fine talk to at 630pm she said she’s working on getting it done. At 7pm received call saying car is sold. Talk to the sales manager he was very rude on the phone. I am 2:30 half hours away I told them let’s get everything done and I will pick up the car on Sunday. Car wasn’t sold at 6:30pm but by 7pm car was sold very rude staff especially the manager. Will never go back to the dealership ever again.

Pr
Review №74

Mark Laxamana every think is good and good service

Si
Review №75

Mark is the best! He went above and beyond in helping us purchase the vehicle! Best service and he is awesome! Professional and great personality!I forgot to thank Titus Balia and the managers he sits next to upfront and the entire sales team. The entire sales force must have a good leader now to have such a good team running the front nowadays.Great people to deal with and my entire family says Thank You ! This is our 8th Land Rover and still more to come. Again thank you JLR Stevens Creek.Hopefully the service department follows their lead and professionalism.I say “Forget the past experiences” and come see the best sales team in the bayarea. All of them deserves a huge thank you. See you soon.

Ro
Review №76

The atmosphere was awesome!!! Great selection of inventory!! Our salesperson Branden was a great guy!! As a matter of fact all of the department heads were wonderful!!!

Br
Review №77

Mark went above and beyond to take care of us.

Ja
Review №78

Great sales experience. Never felt pressure. The salesperson was very helpful and took his time with me.

To
Review №79

Mark Laxamana was efficient and helpful in facilitating a recent purchase of a new car.

Sa
Review №80

Friendly environment with good team providing service

Av
Review №81

Had a great experience when we purchased our Discovery. Although it was CPO, Trina and the guys at the dealership made sure well get it clean and detailed with a full tank. The whole process took a few hours but Trina really made sure well be satisficed and was very patient.After the purchase there were multiple follow ups to make sure everything met our expectations. Were very happy with our new LR and happy to have taken our business to Stevens Creek Land Rover.

Ja
Review №82

I bought a used Infiniti QX60 today and had the best car buying experience of my life! (And I have bought a lot of cars) I started communication through email about the car I was interested in with Anthony and was able to make an appointment time that was convenient for me. He had to step out before I got there so Brandon helped me and he was excellent. No pressure, just chill and seeing if they could help me. I had a test drive appointment that started at 1:00. I was finished with the drive and checking things out by 1:30, when we started the finance part with with Brandon’s adopted father, Reza. They were both so nice and efficient. Reza went above and beyond to get the terms I needed on my loan and in record time. We were done by 3:30!! There was another man involved in helping me with negotiations in the beginning with Brandon. His desk was near Brandon’s by the door but I can’t remember his name (I’m so sorry) I would like to thank them all and highly recommend them to anyone reading this review.

So
Review №83

I was looking to buy a car and was pretty sure I was going to buy one. I filled out an application online and was immediately responded by a representative. I am extremely impressed on how quick Brandon was answering all of my questions via text (I didn’t want to go in until the final process due to the pandemic). I told him what my budget is and what I was looking for and he quickly responded with the cars that they have available. He even took the time to send me a video tour of the car. After having a long discussion with my husband we decided it is not the best time for me to buy one 😔. I 100% recommend buying a car from this location. When I am ready to by a Range Rover I will Definitely be purchasing it here.

da
Review №84

Called to speak to any advisor and was unable to get someone to speak with, I went as far as leaving a voice mail on a service advisor jimmys voicemail with my call back information so i can figure out what services i was going to get .i never got a call back i had to call and was still sent to service voicemail, i then called back and asked for a service manager and got voicemail.... way too hard to schedule an apt shame on you guys for not even trying

ho
Review №85

We finally found our desired vehicle here. The price seemed to be much lower than other places, but we figured it was just a really good deal. It was later discovered that the pricing advertised was an error-several thousand dollars below blue book! Since we were already in the financing stage of the purchase, the dealership decided to follow through on their advertised price and sell us the vehicle. We appreciate their business integrity to do the right thing. They even offered to deliver the car to us 4 hours away! Their finance manager Oscar and Salesman Kevin were extremely courteous and professional.

Gu
Review №86

Review of the sales department, no idea about the rest:Was there to inquire about the new Defender. The good: they had quite a few on the lot and I was able to test drive one. Thanks to COVID a test drive means that you get the key and can go around the block on your own without having to listen to a sales pitch. The bad: they took my contact info and promised me to text/call me on Monday morning (I was there on a Sunday), also that I would be contacted by the build to order person so I can discuss my specific build details. Contact never happened. Havent heard from them again.While I dont want to be pampered or blabbered to by a sales person since I often know more about a vehicle Im looking at, I appreciate if theyd actually contact me when Im told they would.Will likely bring my inquiry someplace else.

Ta
Review №87

Very disappointing. Especially when purchasing a vehicle in this price point.

Ka
Review №88

Great experience and Exceptional service when purchasing my first Land Rover. Trina give me one of the best purchase experience at a dealer.

Ma
Review №89

Constant lack of customer service skills and continuously dissuaded to purchase a vehicle here, in person or phone. Coming from a polar opposite experience and preferred dealership in Annapolis, the shear lack of attention or willingness to provide information to potential customers at Stevens Creek is detrimental to new and faithful owners to the brand. Eric Swanson is a wealth of knowledge and a pleasure to work with regardless where other departments failed to follow through.

An
Review №90

Mark Laxamana is awesome!

Ni
Review №91

The worst customer experience Ive had buying a car. Purchased a new Range Rover in February and picked it up as arranged and found the navigation system and SIM card hadnt been downloaded and activated. Having dropped the car off a further two times with the dealerships Service center they have still failed to install the software and activate the SIM card. You are really left feeling that once the sale is made they couldnt care less. Having also purchased a Tesla few years ago the comparison couldnt be more different. Everything with Tesla just works from day 1...subsequent services experiences incredible, every effort to go above and beyond and make you feel valued as a customer. Think twice about going to this dealership.

Al
Review №92

Had a great buying experience working with Trina Johnson, she is very knowledgeable and helpful.

SA
Review №93

This dealership has bunch of people who are not interested in selling cars. The guy at the front desk of the sales was rude and was not even interested in selling the car even when we told we are here to buy right now. On top of it he was boosting about big customers and how he does not want to make deals with others. Was highly disappointed with the service and it persuaded me away from buying a land rover. I would suggest going to land rover Livermore instead.

Mo
Review №94

While my actual leasing process wasnt the smoothest, I have to write that Dennis (part of the ongoing service team) is AWESOME. The car had issues that were sudden and urgent, and was stressed and he was so helpful he completely changed a bad start to a great day. Dennis you are amazing - thank you!!

Vi
Review №95

Jay Oskoui was extremely patient with me back-n-forth across multiple phone calls as I tried to make sure that it is worth my time even to visit the dealership.Range Rover Sport vehicle interior turned out to be a good color combo with exterior. Vehicle itself was in great shape and Jay explained some key aspects like the wheel locks and in addition to other interior knobs.Paperwork was super smooth and I was not forced to purchase extra options.Decision was left to me to pick the absolute must ones.All in all, it was a great experience at Stevens Creek and highly recommend working with Jay Oskoui.

Ch
Review №96

Best service experience Ive had at a dealership so far. Dennis did a great job and made it easy for me. Thanks guys!

An
Review №97

I just bought fourth car from this dealership. Every time it was a very good experience. Special thank you and shout out to Titus Baila for going above and beyond to help. Also very attentive after sale, offered to help with car assistance when it was needed. Oscar, finance manager, fun to work with and straight forward.

Ja
Review №98

Worst service. No one responds to email or calls for service.

St
Review №99

Really efficient use of my time. Great sales guy. Got right to the details without a lot of salesy stuff. Found the car and had it on hand within days at a good price. These guys are good.

Sh
Review №100

Super impressed and wowed by the overall buying experience at Land Rover Stevens Creek. Exceptionally awesome team of sales, finance and service folks. The caring and concerning attitude reflected by the team at Land Rover Stevens Creek won my business right away. Customer experience is paramount for any business to be successful and the team here did that superbly. Very happy with my buying experience and would highly recommend anyone to go experience the same with them.

Information
55 Photos
100 Comments
3.4 Rating
  • Address:4040 Stevens Creek Blvd, San Jose, CA 95129, United States
  • Site:https://landroversj.com/
  • Phone:+1 866-814-1511
Categories
  • Land Rover dealer
  • Car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:11AM–6PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
From the business
  • Identifies as women-led:Yes
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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