I had a Ford that had over 200,000 on it I traded it in for a nice looking Ford explore that had 100,000 on it not a bad car I drove it and I liked it they asked me if I wanted a warranty on it if my transmission went out I told them yes had the car for 3-4 days my transmission went out took it to Ford with all my paperwork and I never had a warranty on it if my transmission went out so I was stuck without a car again and I called them and told them I didn’t have a warranty they said not there problem so thank you scam artist who rip ppl off I still have my paperwork btw to prove I DIDNT HAVE A WARRANTY if my transmission went out and my fiancé was with me to even tell anyone that I told them I needed that warranty bc I won’t have 5000 to get it fixed and the car is still sitting at Ford here in Norwalk.

The service was great and they got it from a vehicle that we wanted with payments we could afford very happy

Lack follow through and professionalism. I decided to take my business down the road to a different dealership where I didnt have to wait days for a call back and was able to drive home in my new car within 2 hours. No hassle. No waiting for a callback. My time is important. Please respect it.

Mileage issues. Make sure that the mileage on the odometer of the car at the time of purchase matches the exact mileage on your paperwork when buying a vehicle with this dealer. Owner doesnt know how to fix the issues after the paper work is turned in or at least thats what he told me! Communication timeliness is not very good at all either.

Friendly people and great service

I couldnt think of another place I would ever go to when looking for a used car! Everyone is extremely nice and focused on helping you get the right car at the right price. The service department is also top notch for anything from an oil change to replacing an engine.

Justin was awesome, he made my buying experience easy and stress free. I didnt think Id be able to get a car with my credit issues but he worked really hard to get me a great deal!!

Called and spoke to a guy said i can come in with the $ i told him i had. Went in and the lady said she doesnt know the guy or why he told me that. Poor advertising and poor communication waste of time and wouldnt recommend. Wanted 1000 down on a vehicle that didnt want to start.

Regarding the lot in Norwalk, Ohio....How do you try to sell an already used car with your employee saying he has been driving the vehicle for 3 months. Car looks like its being lived out of. Interior filthy and tore up, clothes, hair spray, fast food trash, spilled coffee on front floor and the exterior needs full detail and tires.All for the great price of 7, 999.00. Plus fees for financing.With 151,000 miles on 2006....The white Monte Carlo...And let me not talk about the 2 office people.

I delivered car here Subaru van.Good van for Byers.

Good customer experience good food great price

My credit was terrible and they were able to help build my credit, and now I even have a car loan with a credit union!

No deals to high on payments

Easy to use!