1 hour and 30 min. to repair a flat tire?This is not a place for this kind of problems.
Cashier at auto center disappeared on me for 20 mins,then she refused to ring up my groceries; so I had to go back to other cash registers. Mechanic crew was very professional though.
Took 25 minutes to get my oil changed and was really fast!
They have good service... but it’s taking long time.More than 2 hours for oil change and one flat tire
The BEST Walmart Auto Center! Jose helped me out today, he was the best. Honestly the whole crew of guys did. Jose and Tung changed my battery. Jose helped me out BIG TIME with an unknown problem. With Jose and the whole crew, they gave my car the attention I’ve never experienced before. Best prices, unbeatable service. The department manager knows what he’s doing. Happy customer over here!
Really bad,, department hours shows they closed @7pm, employess refusing to do a oil change @430pm saying they are closed already because they are short staff,,
Horrible service, waited in line for an hour for them to tell me that they didn’t have what I needed and employees did not greet you or ask if you needed help. Employees also were rude when you asked a question. Will not be coming back.
I faced these from one of the staff there: bad attitude, lack of experience and misleading answers (specially for working time).
Its fair they have most but need to find yourself.
I purchased four tires on Walmart.com and had them shipped to this location for installation.My first time visiting this location my experience was disappointing to say the least.I called on Monday to reserve an appointment, then called again today before my appointment to be sure that theyd received my tires before I took the trip.Im not sure what I was expecting... I guess a little professionalism and perhaps a bit of competency. Didnt find that here.When I was checked in, my appointment was somehow not in the system and they werent able to find my tires. It took about 3 hours to have my tires replaced, I believe I paid $65 for all four. I brought some other items to purchase while I checked out and the interaction with the cashier was painful to say the least. One item wasnt barcoded and this guy acted like it was rocket science to locate the price. As a line was building behind me I quickly googled the item and sure enough it was the Walmart list with the price.I guess my car was the last one to be finished as it was parked outside and I recieved no walk through of the work completed or an understanding of my bill and warranty.At Walmart you get what you pay for I guess. Not the bargain I was hoping for.
Nice staff and give attention to details
I was calling several times for a tire installation appointment and they just pick and hang up several times #LazyWorkers and it was early in the day too they close at 7pm
AVOID AT ALL COSTS. I wouldnt trust these cretins to run a bath never mind work on vital safety components on a car. Pulled our car up and waited at the desk for 15 minutes for someone to serve us, at least 3 employees saw us and did nothing. If thats the level of service you get from them I would really question what theyre are doing to your car. I would award zero stars if it was possible. Use at your own risk and allocate an entire day for it.
Horrible experience here at the auto care center! They wanted to charge me way more than what they should have even with my warranty on the tires! I had to drive all the way to Anaheim to get a good customer service and drive on a flat tire because it was impossible to get good service from this auto CARE center. Take my advice, stay away from these guys and go to the Walmart in Anaheim! They will treat you way better, do the job in half the time and they hardly have any cars there! I will never go to this place again in my life! I CAN NOT BELIEVE HOW BAD IT WAS! STAY AWAY FROM THIS MESS!!!!!
Good service and good prices.I got 4 new tires and an oil change and it was not expensive as i was thinking. Success
Great service. They can get busy but they get the job done. Great team and the manager of the tire section definetly know how to take care of his customers and employees. This shop deserves more recognition. Too bad people tend to review negative experiences instead of positive ones.
I cannot believe my experience there yesterday- I rarely write bad reviews, but I called ahead to make sure they had the tires I needed, and was told that they take customers until 4:30. I came at 3PM and pulled up- a gentleman came out and angrily said “what?” (Literally), I told him I wanted tires for my car, and he says “I doubt we can do it. None of my guys want to stay late, and somebody didn’t show up. So yeah. I’ll go see.” He walks over two feet away, looks at the empty garage, doesn’t ask a soul, and comes back and says “yeah you got no chance today.” I am laughing now because it’s so ridiculous, but I drove 45 minutes to get there and had a ride lined up. It was really something. Obviously I drove away and won’t be back. Thanks wal mart.
The absolute worst place to get your car serviced. They are always fully staffed yet seem to never have enough time to do their jobs in less than two hours. Rude AF. Every time I come here theres some tiny little thing completely unrelated to my current situation that will be wrong that then causes them to not be able to do the job that I came in and waited at least 45 minutes to even be seen for. Legitimately the ABSOLUTE WORST AUTO SHOP IN ORANGE COUNTY.
Outstanding employees, great stock beats online purchases support American Sam Waltons memory.
Absolute disaster place.. went for a battery replacement and they connected battery reverse and blew up alternator fuse.. they dont know what they are doing. Dont take your car there for any repairs. They will screw up. I have to go to dealer to get the issue fixed and went back to them. They reimbursed for the repair..
Service sucks here! Its like a circus. Workers call out.. I went to get an oil change. The manager took my order and said it would be a 3 hour wait because they are short staffed. I told him I wanted fully synthetic 5w20 oil and specifically I wanted Mobil 1. When my oil change was done. I received 0w20 and I got Pennzoil instead. You cant take one simple order? At least call the client and let them know. Not only that! They forgot to reset my oil light. This place is a mess..
I go often for an oil change on my vehicles and have for years. Everything from f150 to srt10. Oil is oil and they are cheap. Only downside is the wait. Seems its 1-3 hours and doesnt matter if there is 1 or 10 cars in front you are there for a while. If you can stand the wait or have shopping to do its worth the cost savings but if your in a hurry go somewhere else. In the end its walm2, you shouldnt expect more or be disappointed. It is what it is
I always get my oil change with them very fast!
I was told they are open and to bring my car in on Monday. I get here and they are closed I call and the guy said no they are not open. My tires are on warranty and I have a air leak .. drive out of my way to fix it and they lied .. dam Walmart !!
I like this place to do my oil change is a very good price 👌
The customer service is really poor, I bought tires for my car there, then once I had a flat tire I when to see what was wrong with the tire, they go we dont do patches here, I told the can you at least check whats the problem with it? Any away it seems that because I was going to get a patch tire only no to much$$$$$$$$ was going to cost!!! But there was a line of cars that they need some services! Well but there was this guy who goes yes I have one tire will be cost you $$$$$$$ whit out even know what the problem was.Any way, customer service is really poor, the only thing they want to do is selling....... not good.. never go back to to get any auto services......
The worst walmart. Dont go there if you are not Mexican. They are pretty racist over there. They only hire Mexican. My friend applied for a position there. One Mexican manager asked him if he speak Spanish . He said no. He never got a call back. I did my first tire change there because it is closest to my home. It took them 4 hrs to do my one tire. Second time, I called in for my other tire change. The Mexican lady answered the phone took down my information and told me to bring in my car. She said they close at 7 pm . I brought my car in at 4:40 pm. A Mexican supervisor named Oscar angrily approached me and told me he is closed for the day. I told him I was told to bring in my car. He said OK. Wait an hour . Then he went to flirt with a girl in a mini skirt for almost 45 mins. Then he came back and told me he is closed. Perfect time, he is one hour away from that official close hr. A bunch of lazy people working over there. Im telling you.
Im always treated amazing when going through the auto center.
Best price for a oil change $20 nobody can beat that price just has to wait more than other places good customer service
Ive been standing next to the register in the automotive department for over an hour. The guy working the register had been calling for a CSM every few minutes the whole time, but nobody is responding. Ive been here three hours now for a service they said would take 1 to 1.5 hours. Absolutely dreadful work by the management.
This place is a mess. why does Walmart still have this open. Are they waiting for a lawsuit of some kind?
I went to get tires after I was told at another Wal Mart they ddnt have them I was quoted one price at the other Wal Mart and the same at the one on Santa Ana,when I went to pay it was at least 30.00 dollars more and I had a separate wrok order and receipt...same tires but 30 dollars more for??? I rate it zero I will have their heads for this
Avoid this time trap.
Got hear early guys are taking really good care off me... id say check it out for yourself.
Slow, dirty, and rough. Took 4 hours to change one tire and broke half my map light console.
Nice friendly place to shop for everything you need
Terrible customer service and major incompetence. They had no idea what kind of nut was needed nor could they properly nor kindly instruct us on how/where to get it. They were rude and noncompliant. I was also still charged for a full install when my tires were not even put on my car.
Big line in weekends. Will take up to 4 hours for oil change.
The truck was late, I ordered tire santa Fe springs had one shipped to Santa Ana it took over six hours but I got it.
They have a full synthetic oil change at a decent price. Ill be using Walmart from now on.
Not good service on information from the place. about car battery of old car like 1993 Jeep Cherokee need up date.
Staff appeared extremely tired at around noon; did not great customers and somewhat rude.
They never have my filter in stock so I end up paying for one on top of the advertised price
Good oil service
GO HERE
No one answers phone keep getting transferred when someone picks up.
Costumer service for imprint ink so hurry me
The best place
Always good service
Went there for oil change they suck
Awesome
Good service
Good deals
Buy a chip tire, good years,
Great 👍
Rude service
Really bad service!!!!!
Good place very cheap they put me 4 tires in 30 minutes very efficient
The person who attended me was very kind and gave me 3 different options for prices
Good place to buy if you return something they give you your money without asking anything and thank you
Excellent service
They are very nice
Excellent.