Nate is the most helpful service guy I have yet to meet! Not to say the other service guy is not good. I just havent hard the opportunity to have him help me. That being said they definitely deliver great service. And have no problem taking my truck to them..
All the staff was incredibly helpful and honest. While my car had an issue with the paint, they informed me how to rectify it with GM and I felt confident driving off the lot. I would highly recommend Stowasser to anyone on in the market for a new or used vehicle.
Went to buy parts. Wasnt helpful i was told to look at the picture and pick the part needed. Was not on the picture they printed and basically told me they couldnt help. Will not be back. The only good thing is they told me to go to Huitrons. I did and he was most helpful person ever.
Acacia was amazing. She was able to get all questions answered, she made sure all paperwork was ready for us upon arrival and made this a very easy transaction.The only issue I had was paying above MSRP for the vehicle.
One of the best car buying experiences I have had. Process went smoothly and everyone there was very friendly. Edgar and Acacia were both knowledgeable and great to work with. They made the car buying process fun. I would definitely buy another car from Stowasser in the future.
I been looking for a reliable car for my family and I was assisted by a salesperson named Acacia she helped us find our perfect car and the Finance manager Edgar and sales manager Job made the deal happen🙏Thank you I will definitely send my friends and family
They did a good job on my oil change but I didn’t like that I have questions about my truck and weird things that is doing, so when I asked the guys, he went in the back to ask the mechanic and I was following him for answers … hope this can improve the service thanks
I bought a car a little over two weeks ago from Stowasser GMC. I called and talked to Angel Corona on the phone. On the phone, I requested a specific VIN. Their dealership was the closest one to me that had a car with all the features I was looking for in a GMC Terrain SLT. I wanted the Safety Plus Package. Me and Angel agreed for me to come pick up the car that night. Because I was driving there after work and I live two hours away, I got there after hours. They did not show the car first. They had me sign all of the paperwork. On the way home (it is 11 p.m. at this point), I realized the car was missing one of the features I had driven all the way to Santa Maria for. Once I got to Bakersfield, I checked all of my paperwork and looked online to see what the VIN number of the car I requested was. They had sold me a base model car that only had a couple of added features, but none of the features I had driven 2 hours for. Since it was so late, I decided to call the next day. At 8 am I called and spoke to both Angel and Job Diaz. They told me there was nothing they could do. Job chastised me on the phone telling me that it was completely my fault that I drove away with the wrong car. He kept saying this even after I explained that the sticker they place on the car had the VIN number of the car I requested. I also spoke to Jacob Stowasser and he told me the same thing. There is nothing that they could do for. Over the past two weeks, it has been hard to get in contact with him. He claims he called and left me a message when I did not receive one. Of the safety features, sunroof and bonus audio package I thought I had been paying for, the only thing they only offered to add in rear censors to the car that they gave me. The never once admitted that they had made a mistake. They only blamed me in entirety for the mishap that occurred and offered to pay $600 for something that is a multiple thousands of dollar mistake.
Best buying experience from a CA dealership. Acacia was great sales consultant. Always got me information in a timely manner. Sales manager and finance person were super friendly as well. Such a great experience Will be going back for routine maintenance on my vehicle.
Very easy buying process, great customer service, will definitely be back. Stowasser worked with me to get me what I needed. The crew is great, extra shout outs to Adrian, Job, and Edgar!! Super happy with my new car!! Thanks Stowasser!!
Acacia was AWESOME! My overall experience at Stowasser was great and positive. We ended up driving away in 2 new cars thanks to Acacia. I thank Acacia and her team for finding my car and making the deal happen. I truly appreciate all the support and follow through from Stowasser. Great job for a small family dealership!!
Beyond friendly. Customer service was out of this world incredible. Michael the General sales manager help us with everything. Buying a car can take a very long time; and having three kids with us we expected it to be a horrid experience. It wasnt. They got us exactly what we wanted for a great price. What a wonderful company. If you need a car... come here first!
Great Service Our Family Depends on Stowasser for thrir Exceptional Service and Super Automotive Repair Thank You. We Refer To All Our Friends & Family 😊
Went in on a Wednesday afternoon with GMC Terrains in mind and I definitely had a price range I was working with. Alex and Edgar were over the top fantastic in the buying process from the information they provided on the detailing of the vehicle to working with my numbers. They have a great team for new car buyers I would highly recommend to all others! Thank you so much Alex!
My husband and I purchased a 2016 gmc truck, pearl white. These trucks are very pricey, but we thought we were getting great quality. By 2019 our expensive trucks paint begin to peel 😳 It started on the passenger door then the driver door. Stowasser dealer said they could do nothing about it since it had over 36,000 miles and we owned it for over three years. So, here we are stuck with a beautiful new truck paid for that’s peeling! My advice do not spend your money on GMC trucks you do not get what you pay for!!! They should have done a recall on these overbaked paint jobs but they didn’t. Shame on GMC!!!
I came in here to take a look at the car I wasn’t sure wether I was gunna leave with it but the sellers Acacia and Diego did everything they could to help get me a good monthly payment as a first time buyer and they gave me a great deal and helped me even get started on lower insurance too. And Edgar the finance guy helped me fill out all the paperwork and was friendly talking to :)
Overall great. However not happy about the way my vehicle was return to me. There was no attention put into the small details of wipping fingerprints from my hood, doors and windows, having to remove the temp map or seat cover, also scratch that appeared on myvehicle. This may cause me to not return for service. I f
They will make your dreams come true!!! When no one else would, STOWASSER could!!!
Just good people they work to satisfy the customer
My husband and I were interested in a new GMC Sierra. We called ahead and made an appt. Alex was our salesman. He was super friendly and appreciated all the help we received. He was very knowledgeable on the Sierra. We would recommend Stowasser GMC and Alex the salesman as well!
I had a wonderful experience, very professional people and I would highly recommend.
I was looking for car for the family and stopped at Stowasser where they made it easy for me. Thank you to Alex my salesman and Edgar the Manager.
Juan Carlos and Diego were great, they helped me as much as possible on my new purchase and I’m really satisfied!!!
Just got the best truck I can think of with the best customer service
Shout out to JC and Diego, in sales, for incredible service in making my purchase an easy transaction! Also Edgar, in finance making the purchase easy and flawless. Great job, Stowasser, as Jacob is running a great crew to make car buying a very pleasant experience!
The recall did not fix issue with brakes and it maybe causing other malfunctions with power on acceleration. Service engine light is not which concerns me. I almost crashed twice in may 2021. The breaks lock up and dont seem to be working simultaneously. I will contact gm
I treated with respect and professionalism
The team was great, they worked with us in getting the price and monthly payments we wanted. Id go back anytime!
My experience at the this dealership has been great. Edgar and his team are very helpful. I also appreciate the help from Angel for been available for me at any time.
Everyone was very welcoming and Alex is amazing as always...This is my fourth car that I have bought from Alex and I would recommend him and this dealership to all of my friends and family!!
Great service at this dealership. Amador was very genuine and easy to work with. Edgar was very pleasant and efficient in finance.
Acacia and Donald were very helpful with the purchase of our new GMC Sierra AT4.
I first went to look at the Canyons 4 months earlier and Edgar Martinez helped me out. I wasnt ready to buy then, and he was not pushy at all. I recently went back in and again Edgar helped me out. He was so patient and really answered all my questions. He took the time to help me get any rebates that I qualified for. Edgar was very personable and stayed with me step by step through the buying process. I will definitely recommend him to my co-workers and friends. Hard work should be recognized. Good job Stowasser in choosing your employees.
Friendly service guy, Nate, explained everything. Brought it in and was done before eleven!
Went in for an oil change and tire rotation. Once the vehicle was released back to me, I realized no tire rotation was done because of a nail on one tire. Wish they would had given me a heads up as to why they didn’t change it. Or give me a call as they discovered that to let me know it hadn’t been done. Not sure if that’s standard procedure or if they were lazy!
A great big thank you for the great customer service these guys are amazing beto was awesome and team work made the dream work !!🚙 thank you all
Fast and professional service
Repairs were done correctly and in a timely manner.
I own a 2016 Chevy 2500 Diesel and these guys have taken fantastic care of me and my truck. Jose in service is great and very personable. They have earned a customer for life.
Ask for Job, Vincent, or Edgar to get a good deal! Theyll take care of you!
I was at 0% of oil in my car. I called to schedule an appointment but their was no opening Jose got me in and got me taken care of. I really appreciate it cus I knew he didnt have to but he made room for my car to get its oil changed. Thank you Jose at Santa Maria Stowasser.
The sales guy was so nice and got a good deal.
I am happy with Stowasser Buick GMC but I can’t give Sunset Chevy Lompoc a high recommendation. I had bought my truck from them four weeks ago and I feel they should have checked and corrected this, as there was an announcement sent out on it!
Went in pretty sure of what I wanted. JC was very helpful and quick to attend with sales, made sure I was familiar with the car before I settled on it. Edgar and Diego were clear about the financing and very helpful when I hit a snag trying to set up my insurance.
Stowasser Buick & GMCI have been searching for a Colorado or a Canyon for almost a year. I only buy used vehicles and I needed low miles. The 9-month wait was over. The trade-in: 2012 Chevrolet Traverse 97K. The purchase: 2017 GMC Canyon 30K.Angel Corona, Sales Consultant.Angel was my first contact. Covid-19 protocols in order, the greet did not include a handshake but eye contact was kept. He had the truck parked in front and ready for my walk around. He answered all my questions and proposed a test drove. This was indeed the truck I was looking for.Job Diaz, Sales ManagerJob was my next contact. He listened to all my concerns and started the appraisal process on my Traverse. Negotiations began. Job was honest and genuine during the process. I would have walked away if I did not get the deal I expected. Job came through for me.Donald Kemp, General Sales Manager.The next day I met Mr. Kemp. We were 1000.00 off with terms and conditions I could accept. We split the difference and the deal was done. This took a whopping 2 minute to discuss our shortcomings and fix the issue.At the end of the day, I am completely satisfied with the entire transaction. I spent 3 hours the first day and two hours the next day. They were closed on both days before I got out, but I never felt rushed.I look forward to meeting the Service Department. If they are half as attentive and the sales team, I will be in good hands.M LynchI approve this message.
Loved how easy and quick it was to get in & out.
It was good i just feel it took too long . I scheduled an appointment for my truck at 8:00 am, and didn’t got out of there till after 10:00 am .
The people are polite and attentive. Easy to deal with.
Absolutely happy with my purchase and with the customer service i received. JC helped me with my purchase and I would recommend him to anyone who is looking for a car. He was very understanding and helpful. 👍🏽Thank you!
It was what I expected from a dealer service Department .
Im writing this review to apologize and to reply with my experience. I want to apologize for a harsh earlier comment I had made in my review. The only problem was a little miscommunication between Service and myself. In the end, the new replacement/recalled part was replaced with no questions asked. I would like to Thank Stowasser and the team for following up and clarifying the situation with a phone call later in the afternoon. I apologize and Thank You Stowasser.Thank You,Brian P. McHugh
Highly recommend this dealership! JC helped my family and I purchase a new car. In 30 minutes or less he had us signing papers and had the keys in our hands. We are very happy with our purchase. Ask for JC 📲Thanks Again!
Great experience with Alex alvarez
Definitely recommend this location for your car needs! Great customer service all around and JC was incredibly attentive and knowledgeable! Although I didnt end up buying this time around, Ill be requesting him to help me in the future.
Always a great experience. Love our new purchase. Thanks to Donald and Alex Alvarez for the great customer service.
They were nice.
I recommend Stowasser 100%, I always send my friends to Diego Ciranda and they never walk away disappointed, my family has purchased numerous cars from Diego and are happy with every one, thanks again Diego!
Fabulous buying experience! Alex Alvarez was excellent to work with! We highly recommend this dealership!
They really doing there job... thank you
I like to go there because they are friendly
I always buy my cars from these guys. They are friendly, upfront, honest, and genuinely care that I am 100% satisfied with my new car. They always take the time to make sure I understand the sales process, and I never feel like Im being rushed through anything. I love my 2014 Dodge Avenger, and I will always come back to Stowasser.
Glove box is still not fixed
From sales to service, Stowasser Buick GMC has always treated us like family. The sales process is smooth and easy and the guys in service always do their best to get your car back on the road in a timely manner. Thank you guys for always providing great service to me and my family. We will definitely be back when its time for another vehicle.
We purchase a Acadia With in a year we notice something with the Motor I did tell them within time they came back saying there was nothing wrong the next time .The engine light Turned on we came back and they gave us An a Evaluation and the total cost was $3000 when we logged in online to see what it was it said that there was a recall for those parts .When we went back and told him about it they said it was too late that we no longer could request that to be part of the recall because that had it already expired .so pretty much they screwed us up they waited for that to expired. I was told to picked the car.He Stated that they didn’t wanted to get the car towed for not pick it up. Worst experience I don’t recommend Stowaseser!!!
We loved how the guys really went above and beyond go get us in the vehicles we wanted. Edgar M. and Diego really took time to help us out even stayed when they were supposed to be off or came in on the day they werent supposed to be working. We will definitely be going back there.
Great salesman - Juan Carlos Navarro.ALL people I worked with were great - Sales Manager and Finance Paper WorkShowroom clean and friendly.Love the service department too.Car delivered in perfect shape.
I had a great experience buying my car at Stowasser Buick GMC. I was looking at their inventory online and saw a car that I liked. I called and spoke to Diego, I let him know that I wanted the car in Black. He said he would be able to get one for me. Diego and Mike kept me updated and were in communication with me the whole time. Both Diego and Mike were professional, knowledgeable and kind. They made me feel comfortable and answered all of my questions. I was looking for a specific car and they helped me get it. Thank you!!!!
Great car buying experience! Alex is the best!!
I took my 2016 2500HD in for owner’s manual prescribed service (45K and still under warranty) on my truck. Stowasser didnt complete all GMC required maintenance, although they charged me for a complete service ($700+). I tried Stowasser off and on over the years because the service was so horrible that I was convinced that I must have gotten a bad employee. But after eight years of trying this unethical dealer, I’ve learned they will not change their horrible business practices because it comes from the owner. The owner sets the atmosphere and he is willing and pushing his employees to screw you over. You are better off going to another dealer.
Absolutely Fabulous Customer Service!! Sales And Service Department Were Wonderful To Deal With 😊 I Am A Customer For Life!
We are so excited about the purchase we made at this wonderful dealership. Thank you so much to Steven Salazar, Michael Rocha, and Donald Kemp for making our buying experience the best ever! We absolutely LOVE our new SUV!!! We will buy our next vehicle here too! Honest down to earth people. No hassle and a relaxing atmosphere. Very professional and courteous. They bent over backwards and jumped through hoops for us!!! And on top of that we got a great deal!!! Things were completed quicker than we thought and they gave us plenty of time to try out the vehicle and be confident in the purchase. They answered all our questions and addressed all our concerns, enabling us to drive away with a wonderful vehicle at a great buy. No wonder their sign says #1!!! :-) I would highly recommend buying from this dealership. They are the real deal and a perfect example of how a successful business should be run.... putting the customers first and having quality inventory.
My wife and I were looking for a bigger car for our family and visited Our local friend Edgars deals and Beto and they had the perfect car at the perfect deal!!! Thank you for your service!
Awesome customer service. Edgar Dominguez made the sale super easy and made shopping for a car a simple process. Thank You Edgar, you have made a customer for life.
Friendly salesmen helped me find a great car. I test drove a new GMC Acadia with front wheel drive and almost bought it. Thankfully I thought about overnight. I asked them to help me find the same car with all wheel drive. They found it for me at another lot. I bought it and they got it to the lot 3 days later.
My wife and I have been researching for a SUV for our growing family and knowing Edgar Dominguez we went in to Stowasser GMC and found the perfect 2020 Acadia Denali! Thank you to Edgar Dominguez Finance Manager, Job Diaz sales Manager and Our sales rep Juan. Highly recommended!
Super disappointed in my experience. I bought my car from them in July of 2017 and I am still having issues. Things that were told to me prior to purchase are not actually true. I have just been told today that my car was sold to me with used tires. There was an area missing paint when I first purchased and was told it wouldnt be noticeable one they repaired it. It now looks worse. The only easy part to this was them taking my money. Im so glad others have had positive experiences. But I am definitely taking my business elsewhere.
I recently purchased a vehicle from Stowasser. I went in knowing what I wanted and Jonathan Zarate was just great. He didnt try and sell me the vehicle he was there to help me. Jonathan was also great to my 9 year son who was there with me and included him with asking him his opinion which made me feel good. Along with Michael Rocha who helped me out within my budget. A friendly environment and a great car buying experience.
Stowasser has Great Customer service. Diego Ciranda who assisted my Wife and I were happy with his Help and Business. He was very professional and made sure all our questions were answered with the best of Knowledge. We walked in the Lot just to look around but with a great deal we drove off on a new Car. Thank You Stowasser and Diego for your Business.
I would like to say that Rudy Korea (the sales representative) was extremely helpful, genuinely considerate, and extremely kind. He was patient with us and answered all our questions. At no time did we ever feel pressured. Thank you for helping us with the car purchase. We would definitely recommend you and your business to friends a aquantinces.
Job and Vincent are the absolute best!
I purchased my car from Chris Pascua.I didnt think I would be able to buy a car but he worked his magic and I was able to do it. He was very helpful and went above and beyond. I recommend him to all my family and friends. I will definitely be going back to him on my next purchase.
I just purchased a 2016 Chevy Tahoe LT from Stowasser. The experience was Awesome. Diego who was the salesperson was Great Thank you for all your help. I love my new SUV
Nate was professional helped me big time.
Thank you so much to Rudy Korea. You absolutely exceeded my hopes and expectations and made purchasing a new vehicle a wonderful experience. Thank you so much, I am very, very happy with everything!
Diego Ciranda, has some of the best knowledge when pertaining to cars and trucks. A very well mannered man who always acts and looks professional. I have never needed another person to call when looking at new or used cars. I trust Diego and hope this review saves some troubles for some people debating on where to go. Go see Diego you will thank me afterwords. Loving the new truck. Thanks for cutting me a heck of a deal!Thanks again,Nicholas
I had an amazing experience when purchasing my car from stowasser. Donald was more than helpful! He’s super knowledgeable in every aspect of his job, which made purchasing a breeze. He really took into consideration my finances, making sure I left there feeling comfortable about my future payments. Donald also really listened to everything I was looking for in a car, including safety, and he found something that met all my needs. I recommend him to all my family and friends and I will definitely be returning to stowasser for any future needs!
My fiance and I just purchased a truck from them. They are the friendliest and most grateful salesmen ever. I would totally recommend this place to any and everyone!
Always a pleasure the staff is great friendly
To be honest I dont know why I wasted my time anywhere else. I made the mistake of going to another local dealership and had a horrible experience. Stowasser GMC made buying a car as painless as possible and was willing to sit down face to face and work a deal. I wont go anywhere else even if I have to pay more over the competition. I recommend working with Rudy he is a great salesman with a no BS attitude. Thank you guys for a great experience.
Best experience ever and detailed information made my purchase feel like I was doing the right thing and not just buying cause the sales person wanted me to. Kudos to Diego Ciranda hes an awesome sales person. Highly recommend :)
Great, professional, and honest dealership. Jose Morales did a great job as a salesperson, and followed up with me on everything he promised. The sales manager Mike Richard is also very honest, and fair.
Huge thanks to Chris Pascua for helping me get into the vehicle I was looking for. He made the car buying process simple and stress-free, and still managed to provide excellent customer service. I definitely recommend anyone whos shopping for a new car to visit Stowasser in SM, and have Chris find you the perfect car that fits your needs.
Great experience - no hassle!
The sales person was friendly and made me feel welcome. I was able to look at several vehicles and allowed to take one to show my family before buying it. Overall, the service was friendly and professional.
Diego helped me for four months to find the perfect car for me and gave me options that worked for me payment wise! He went above and beyond what any other cars salesman has done for me! He wasnt pushy or forcing cars on me that I didnt like. I would reccomend anyone who is looking to buy a new car to go to Diego!
Worst car buying experience ever! Sales people were really nice as they sold us a vehicle at almost double the Edmunds estimated value. Then less than six months after the purchase the vehicle dies. Stowasser told us not our problem. Then we discovered they had been re-selling this vehicle to anyone who would take it (3 sales in less than 6 years). I understand a used vehicle is a used vehicle but this is just unacceptable. My husband is a disabled vet and we live on a very slim budget. Now we are left with an expensive lawn ornament. Estimates are in the several thousands to fix.
Everyone was very nice. And tried to be as quick as they could be but still very thorough. Glad I bought myVehicle here :)
The service person that checked me out when the car was done was unprofessional . After just having my car detailed and only getting an oil change and the tires rotated, I got the car back with water spots all over the back of the car and the windshield .I was waiting in the customer lounge for them to let me know they were done with the car. After not hearing anything I went out to the service department to see my car out in the parking lot. The service guy that gave me the keys when the car was done does not have the personality to work directly with the public. He probably does his job just fine but not with the customer directly . Also the guys that actually do the work should give your car back to you as clean as you bought it to them to work on.Would not take my car back. I think management needs to evaluate those people who deal with the public.
Juan Carlos Navarro helped me get a nice car. He was very helpful throughout the entire process. Very satisfied! Thanks Juan Carlos!