This auto repair shop was recommended to me by a friend in the business. The receptionist checked me in soon after arriving. It was quick and easy.After a while, I talked to a very nice guy named Zack. I think he may be the shop manager? He was very knowledgeable and persistent about diagnosing the issue with my SUV.I will pick up my car tomorrow after a fairly minor repair. For now, they are going to replace all of my spark plugs and go from there.I feel like their prices are probably pretty fair. Im sure much cheaper than going to the Jeep dealership.The only reason Im giving them a four is because time management could be a little better. This was a very busy garage though. Otherwise, I feel confident that they will repair my vehicle and all will be ok.I recommend calling to schedule a repair first. I had to wait a week because they were really busy.
They don’t lie to make more money. They tell you what your car need. Affordable price quick service. They are busy because of their reputation
Our needed an alternator replacement unexpectedly while on our way to Tennessee from South Florida. Even though they were busy they squeezed us in and got us back on the road in just a few hours. Great hospitality & professional service. Highly recommend.
Zach is a pleasure to work with. Hes honest and straight forward with what needs to be done to your vehicle. The prices are very competitive, but affordable. He saved me half of what it would have cost at another shop. He found what the other shop said didnt exist. I know where Im taking my cars for when they need repairs. Zach is the Truth!
Zach was very professional and polite. He got my car repaired faster than expected and went above and beyond to make sure that every issue was addressed. Highly recommend!
I handle the maintenance on my car and as a woman, I have found in the past, that we get taken advantage of when it come to dealing with mechanics. This is not the case with Mall Auto Repairs. I have complete confidence in them and trust they have my best interest at heart.
They did a great job identifying why my car was jumping and sputtering while sitting and taking off from stop lights, and then repairing the issue. Ive been going to them for years for car repairs. I wont take my cars anywhere else. They have always been honest and charge reasonable prices. Thank you Mall Auto Repair!
Was told by dealership that my brakes needed to be done. Went to Mall Auto for brakes and a oil change. Received it a call a while later and was told to brakes were not needed. Only oil change and tire rotation. I am so thankful that they were honest and did not see a female customer with $$stupid$$ written on forehead. Will be using Mall Auto for all my car needs and will refer family and friends. Great service!Edit:Used Mall Auto again today and they ROCK!
Quick, knowledgeable, all employees i encountered were great!
Always so helpful would not go anywhere else. The best shop to have work done. Very Honest.
I honestly TRUST this place! Competent work at a fair price!
I received an AMAZING price for my brake service here. All of the other mechanics around town quoted 100-200 more than what I paid here! They did everything super quick and were very helpful. Best place in town. I’ll be going here as long as I live in Savannah!!!
Zach was a very honest and knowledgable mechanic. He got me in and out quickly.
Great service great pricing for auto repair..highly recommend
Great experience, soooo much less than the dealer, great customer service!
Zach is fair and I have used them for 5 years
Employees are always friendly and genuinely care about making sure you get what you need and nothing more. I used to get oil changes at Savannah Tire, but every time I would take it there, another problem would occur. I’ve never had that type of issue here. They always tell you what’s wrong and tell you around how much it will be from the start. Only con is they’re always booked so you have to make an appointment up to a week in advance. Other than that, great repair shop.
Honest estimates repairs done correctly fair pricing.
Honest people in fair prices
Best mechanics is Savannah. I have been bringing my car here for 12 years and have always been taken care of. I knew I wouldnt go elsewhere when they saved me hundreds of dollars by being honest with me after another mechanic was trying to say things were wrong with my car when they werent.
Quick, honest service.My wife and I just moved to Savannah a year ago June and when my vehicle had problems last week I was worried where to take it for repairs, especially since I assumed it was an electrical issue.I asked a couple mechanics where I work for their recommendations and both quickly recommended Mall Auto Repairs.I could have easily been taken for a grand, but Zack is an honest, reliable fellow, and I only had to replace the battery, which the clowns at autozone claimed was fine.I now have a mechanic I know I can trust, which is a great relief, and the Auto Repair Mall will get all of my business.I highly recommend them for your automotive service needs.
Mall Auto is terrific. Fair and honest
An amazing experience. The front desk person quoted me a very competitive price for some brake work... BUT IT GETS BETTER. The manager called me to inform me the work I had requested to be done didnt need to be done at all, that all the components I had been told needed to be replaced all had half life or better on them. Saved me about $600 dollars worth of work when they could have EFFORTLESSLY taken advantage of me based on my misinformation. I will recommend this shop in the future to everyone I know because of their honesty. Thank you.
Zach and the staff is very professional and honest!
I received great service from the time I called the office up until it was time for me to pick the car up. The woman in the office that answers the phone is super pleasant. The staff is quick with service and very friendly. Prices are great. Would definitely recommend.
Paid for belt replacement belt slipped and made terrible noise after that made appointment for 8 n the morning told me b first so wouldnt have to wait called to verify appointment told me I complained to much said need to go somewhere else after spending thousands there dont bring car back if job done wrong a drunk will call and b rude word is no good
Mall Auto is the only place that my family and I take our cars. Even when I lived in Statesboro if my car had an issue I would bring it to Mall Auto for them to look at, if it was able to drive. They are extremely trustworthy and will fix what needs fixing, and they always do it at the best price that they are able to give. On top of all of that, they also get the job done extremely quickly. If youre looking for a place to get your car fixed, I would highly recommend Mall Auto.
Mall Auto is top notch. I have been asking mall auto to repair my truck over the years and they really are a stand up shop. From minor typical maintenance like oil changes and radiator flushes, to servicing my timing belt, water pump, radiator, etc... Mall Auto is two things that is seemingly hard to find in a mechanic shop - reasonable and honest. They’re prices are reasonable and their opinions and motives are honest. Will never use another shop. Try giving them your business, I don’t think you’ll be disappointed.
Mall Motors did a great job..Had to get a new battery..Even reset my clock..Will go back
Been using them for fifteen years and trust them implicitly. My only complaint would be that theyre always too busy to get an immediate service, but I cant really complain about that. It shows just how in-demand their excellent services are!
They did a shotty job on my vehicle. Paid for new tires and got used. The receptionist was incredibly rude and she even argued with me about it when I called it out because I use to work at a tire shop myself and i know what used tired look like. I do not recommend this place to my worse enemy. The lady at the desk needs to be fired like yesterday.
I recommend this place to everyone. Just picked up my jeep from there today. They are honest and down to earth. They explain things in detail and give you options. Only downside is they are closed on the weekends.
Reasonable prices, they take care of your automobile and get you on the road. Great customer service. We have been dealing with this establishment for years.
Honest, great service. My family has taken all our car needs there. They are skilled, and have always figured out how to fix our problems.Personable and courteous. As a woman, I never feel I am taken advantage of.If you are new to Savannah, and looking for a repair shop that is good and honest, with repair prices that are fair, I highly recommend Mall Auto Repairs.
Been going to Mall Auto Repair for years ever since I had my first car. Although the people have changed throughout the years the service has remained the same. Great service and the mechanics know their stuff. Talk to Zack hes the dude. 😀
Lets admit it, when a car breaks apart it is not going to be cheap. Nowhere. But, this place gets five stars because their price is down on Earth.Also, they are very trustworthy and straight to the point and they dont ruin 10 things so they can fix the 1 that it needs to be fixed.Excellent service, very polite, they explain everything to you and strongly suggest everyone to take your cars there.
This place is by far one of the fairest and most trustworthy places in Savannah. I have been to other mechanics in town but Mall Auto has always been honest with what’s wrong with my vehicle and does not try to sell me on repairs I do not need to make a profit.
What a bunch of people! Wow! I went in and as soon as I walked in they took care of me. I explained what I need done and they informed me to wait for like 10 minutes and took my keys. I saw them looking at it. They fixed everything and gave me my key back in 10 minutes. From the time I went in till the time I left, they took really good care of me. The place is clean, the people are good and nice and its an amazing vibe! I will definitely go there again for the OUTSTANDING service! wow.
The only place in SAV that we trust with our vehicles. Very honest and up front.
Very professional and knowledgeable staff
Great service. No worries about being taken advantage of. They go out of their way to service your vehicle with only necessary maintenance. They are brutally honest about whether you should put more money in your car, or just let it ride. In other words, you dont spend good money after bad.Their honesty and integrity is greatly appreciated by this female on a limited income!
Hands down the best auto repair store in Savannah. Zach is following his dad in performing quality work at a fair price. Rest assured you will not pay for an un-needed repair. I was told by a Honda dealers maintenance that a $860 repair was needed for my car. Mall Auto quoted a price at a quarter of the price. After inspecting the car Zach said the repair wasn’t needed yet!Zach and his staff are friendly, courteous and professional. If you’re not getting your car serviced at Mall Auto you’re not getting it serviced by the best Savannah has to offer.
Ive been here a few times, thank goodness, but when I have had to go, its been the best experience possible. Zach is incredibly knowledgeable about whats going on and why, and he can explain it in a way that someone whos completely auto-ignorant can understand. This is not a stop in and wait kind of shop, and Im okay with that. Im comfortable knowing that these guys know what theyre doing and arent going to charge me an arm and a leg to make my van right.
Very reasonable prices. Always fixed right the first time! They never strong arm you into something you dont need.
Zach and his crew are the best. The mechanics arent on commission so there isnt any motive to do or suggest repairs that arent required. I have used Mall Auto for many years. I started taking two new Toyotas to them after their first trip to the dealership for oil changes under warranty. Dealership are always trying to sell or suggest unneeded repairs. No less than three times, at Mall Auto have i taken my vehicles in for scheduled oil changed and was told it was not necessary at this time. Because of the trust that has been established over the years, if Zach were to say I needed some repair it wouldnt be questioned. Honesty with a fair price, in this business is a rare breed.
They were incredibly honest with me and also very affordable.Probably my best experience with a mechanic even though the news about my car was not positive (need new engine).I wish all mechanics were as honest as these folks.I knew I chose the right place when I walked in and saw a wall of thank you cards.
Always bring my car here. Very trustworthy and friendly. Never had a bad experience.
Called Oct 21, 20 answering machine said closed due to fire and no date to reopen. Message que was full so could NOT leave a message.
These folks went the extra mile when we brought in our 2011 Traverse for its 100,000 mile service. Very reasonable compared with local Chevy dealer. Thanks for the added value!
Paid $900 for a brand new AC compressor kit and full AC system redone a year and a half ago. It just stopped working. They only give a one year warranty. Be careful on any work you have done here, most places have more than a year warranty.
Great people
Awesome and quick service. Very friendly
Sam and his crew are the absolute BEST! They are honest and always make sure to thoroughly check my car when it comes into the shop. They are the ONLY shop you can count on every time for quality, honest work. THANK YOU MALL AUTO!
Very friendly, down to earth people. Helped me within my budget
So honest and nice. Trust them with all our cars!!!!
Brought my PT Cruiser in to get repaired. It was out the next day repaired for a very reasonable price . A far cry from having to take it to the Chrysler dealership and wait for days on end for them to look at it. Plus I didnt have to take out a loan to pay for the repairs! Mall Auto is my new go-to repair center for my vehicles
We have used them 4 or 5 times. They fixed it right the first time. They will pic up vehicle. And price is reasonable. I will use noone but them. We live in Ellable and dont mind going to Savannah to use them. That is truly saying something. I sure hope they are around as long as i am. Thank you .
Excellent experience Staff quick service best in town
Decent prices, will repair almost any mechanical issue, easy to drop off/ pick up. Glad I found these folks
Super busy shop but still organized. Owner is engaging. Does great work for a good price in the time frame quoted.
My family has been taking there car to see these guys for over 25 years! Never a bad experience
Fair prices n honest people
Mall auto repaiars is savannahs best auto repair. Fair, experienced and just.
Honest - Trusting and very reasonable! Would not take my cars any place but here!
Good service & price
Awesome service. Best and fairest in town.
The undisputed best place for auto repair. Ive been a customer since the day he opened in about 1988.
Honest people and pleasant to work with. Prices are good, and they work hard to find and fix the problem.
The best in town-- extremely fair, honest-- these guys exceeded my expectations!!
These guys never overcharge or try to get you to fix anything that is not truly broken. It is such a relief taking our vehicle here.
I like this place for car repair. They tell you what you need not what you dont need. Unlike some dealership.
They are honest, and get back to you asap.
Honest, fair, experienced and reliable.
Highly skilled. Honest.
Very professional
Best service
Very professional, honest, and caring!
Trustworthy
Amazing shop !!!!
Honest