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My Eyelab
6868 Abercorn St, Savannah, GA 31405, United States
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My Eyelab
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De
Review №1

I’ve been coming here for a few years and got the best service ever from Briana. She was extremely informative and patient with answering questions.

Sh
Review №2

Ashley & K was the most helpful, helped me pick out the cutest frames for me, along with just making me feel so welcome. Dr Belka helped me so much & explained the condition of my eyes to me today. Ill be back for sure!

ci
Review №3

Briana went above and beyond to make sure my experience was one to remember. Their flex account worked wonders for my pockets given my decline in vision! Thank you guys!

Ja
Review №4

I had a wonderful experience! I have been wearing contacts for quite some time and wasn’t really sure if glasses were my thing. But with the help of Briana I was able to make my decision and found some cute frames that fit my perky personality. I would definitely recommend!

Ch
Review №5

Walk in eye appointment. No wait. Ashley was really nice and helped me find some fashionable frames and worked with me on a pay plan.

Di
Review №6

I really appreciate the service I received from Leslie. She gave great customer service. I would recommend going to My eye lab and go see Leslie. She as really great!

Am
Review №7

My Eye Lab exam was performed remotely, so thats a little different. However, Ashlee and the rest of the on-site team are professional, friendly, and welcoming. I can recommend without hesitation. As it turns out, I had something not quite right with my glasses, and they handled the situation very responsibly. Sometimes you can tell the most about a business when they handle the imperfect situations. Also, during my visit I heard other customers express how happy they were with their glasses and experience. Nice job.

Da
Review №8

Great customer service. Ashlee and Bri were more than helpful during the entire experience. Very knowledgeable and left feeling better than when I walked in. Would definitely recommend them to anyone.

Da
Review №9

Ashlee and Kay Helped me pick out the perfect glasses service was fantastic

Ch
Review №10

Extremely welcoming, friendly, and helpful staff! I will most certainly come back again for more glasses/sunglasses. Recommend 10/10

Be
Review №11

My husband and I had the best experience with My Eyelab! We simply Loved the ladies Brittney, Ashley and Anna! They were Very helpful, very sweet and funny with positive vibes! Keep up the good work ladies at My Eyelab, youre Awesome! 💙♥️

As
Review №12

Ive not been to an optometrist in probably 20 years. On top of that, Ive been in isolation for a year and a half, so going into this appointment I was absolutely petrified. I scheduled very last minute at 4 oclock on a Saturday and when I went in, it was almost empty and I was immediately greeted and helped by an amazing young lady named Anna, who quickly put all my fears to rest with her incredibly friendly and warm demeanor. She talked me through everything, answered every question I had, took the time to explain everything in detail so by the time I was sticking my head into a machine, I was completely relaxed. She was professional and informative and definitely knew what she was talking about, but most importantly, she made me feel at ease and thats not an easily accomplished task. Her manager, Ashley, helped me choose the right frames and processed my payment and she was also amazing and made me feel very comfortable. Both of these ladies deserve very high praise for their spectacular customer service and if their bosses read this--those girls deserve a raise! Ive spent my whole life in customer service and for me to leave such a rave review is unheard of, but they deserve the recognition. Keep doing what you do, ladies! I so appreciate you and will highly recommend you specifically to anyone and everyone.

Kr
Review №13

The technicians were very friendly and made the visit great. There is a good selection of glasses that span from affordable to expensive. They had a lot of good deals as well. Would have given them five stars if it was not for the ophthalmologist.The problem I had with my visit (and the reason I will not be returning) is with the ophthalmologist. I don’t mind telehealth at all; however, I do mind feeling like I’m being rushed and not being given a thorough exam. The lady did not give my eyes time to adjust and I felt like I struggled to choose between which one was better and she did not give me the time. Left hoping that my prescription is correct - my eyes have been getting a little worse every year and the strength is a lot lower than my last rx.

De
Review №14

My daughter and I visited today for the first time and it was exceptional! We met Briana, Ashlee, and Emma (?) and I cant say enough about the service, cleanliness and overall good feeling. Thank you so much for the hospitality, we have found our new Eye Dr.I am changing my score. This above was September 8th, and while the staff was very nice, I have not received my contacts now for 2 weeks. Its impossible to get a hold of someone, no one contacted me about the delay. I even asked about expedited shipping and was told no, but theyll only take 7 days at most. Today I was told they received only one box and waiting for the other. I will not be returning to here.

Ti
Review №15

Super easy scheduling for appointments. Super friendly. And knows what they are doing. Exam extremely fast. Quality frames that last for years. Have been coming here for years and plan to continue

Li
Review №16

They were all very informative. Great prices and awesome staff! Anna was very interested in my concerns and was very sweet! Dee was very helpful and determined to get me the best affordable price! Overall, I would recommend them to anyone!!

Ka
Review №17

I had such and amazing visit with Mrs Ashleey she was very polite and she had such an amazing personality . I would definitely be coming back again.

Ri
Review №18

I took my two girls to get an eye exam and I should say the service there was great. I have had very mean and nasty customer service before and it was so refreshing to know and meet people that truly know how real customer service is done. Everyone was just so nice, pleasant and welcoming. Thank guys for such a wonderful service and for making my girls feel comfortable at their very first eye check. Be Blessed all!!

Sa
Review №19

Great customer from Ashley, Briana, and Sherry… wait was less than 10 minutes. Sherry did my eye exam and Ashley and Briana made sure everything else was taken care of!

Pa
Review №20

I have been trying to cancel my order for days now. I had 24 hours to cancel and I did it in less than 12 hours. I was told the manager will reach out to me the next day (Saturday) and I heard nothing. I called yesterday (Monday) morning and was told the manager was with a customer and will call me when they are done. I called back at about 3pm and was told the manager went to lunch but will call me back when they get back. It is now Tuesday and I have heard nothing. I do not appreciate the company wasting my time. I don’t have the time to go back to the store as I work 6 days a week and my only day off is when they are closed. I tried to get a hold of someone above the manager but customer service says they don’t have the information. I will never go here again and will not recommend them.

Sa
Review №21

Very kind and caring staff. We took a long time picking out frames and the staff was very patient, informative, and helpful throughout the entire process. Special thanks to Mrs. Dee she was extremely helpful and really took the time to help us through everything! Highly recommended!

Ki
Review №22

They got me in quickly. All the technicians there were very helpful. Prices and warranties are very reasonable. Will be returning when my eyes need it again 😁

JV
Review №23

My Eyelab have alot of friendly people..they are quick to getting you on what your looking for. They are very respectful I was chcked in very fast help n. Ready to leave with my staff fast. Thank you my Eyelab.

Jo
Review №24

This place is the absolute best, The employees have such an amazing vibe and were very helpful and patient and gave me what I needed.

Cl
Review №25

I had a great experience! It was my first time going and the staff were extremely informative, helpful, efficient and friendly! Im making this my new eye place! The girl who serviced me, I think her name was Ashley: she was so personable and kind!

Va
Review №26

Ive been putting this process off for sometime now.Ms Ashlee / Sharrie & Dr Kennedy made my visit Quick - Personal and Professional. Cant wait for pick-up of my new 👓.

Na
Review №27

Great experience! Very nice staff and extremely knowledgeable! Thank you so much!

Sh
Review №28

Customer service it’s really good! My eyelab saved me a lot more compared to any other eye exam place ! Highly recommend to anyone who are in need of 2 pair of glasses for 59.95 !

Ma
Review №29

Great customer service. Dee helped me order my glasses she is awesome and patient; I did not like the color in store so she looked up three pair to see if I could get a pair in black, no luck finding the black frames in any of them. I appreciate her and I am excited to get my new glasses. Thank you My Eyelab!!!!

Je
Review №30

I came here for an appointment barely any wait, all the staff members are very patient and very respectful, The staff member Britney was very nice and reviewed all my results with me in a respectful manner. I love my eye lab. I will be back.

Ed
Review №31

Exceptional service provided by both Dee and Sherry. I had stopped using My Eyelab a year or so ago because the service I received was terrible. I decided to give them another try. The new staff was great!

Jh
Review №32

I had a wonderful experience here!! The staff was very sweet and helpful! I was also in and out of my appointment! ❤️

Br
Review №33

My experience was amazing. I wasn’t even there for 10 minutes and Ashley was super sweet and helpful with repairing my glasses. Thank you for being amazing and professional.

In
Review №34

I would not recommend this store for any of your glasses needs. I booked my mother an eye exam for my mother for mothers day. She was able to pick up her glasses a few days later. When she went to pick up he glasses, one of the lenses fell out of the frames. My mother immediately took the glasses back to the store to have them replaced. A whole month went by, and not one phone called was received from anyone at the store regarding my mothers glasses. She went to the store only to be disrespected by one of the employees name Ashley. This lady had a whole argument with my mom about her glasses not being ready. Not to mention Ashley never even sent my mothers glasses off (CRAZY). I would never argue with a customer, especially when I know I am in the wrong. They really need to get rid of her. I contacted corporate for a refund. I would rather pay more money elsewhere.

Je
Review №35

Quick and easy, the telemed eye exam was so easy. They took us sooner than our appointment and they had great pricing as well.

Pr
Review №36

Very welcoming and it did not take long for my name to be called. Ms.Dee was so nice and very good with breaking down everything so we can understand. We also shared a couple laughs. Highly recommended!!

Ch
Review №37

Bri &’ Ashely Were Super nice ! Ashley definitely took her time to make sure she got me glasses that would work for my budget !!!

Ar
Review №38

The lady that was here was very nice and very helpful there names are Ashley Enna very sweet lady must come here

Gi
Review №39

Donna and Sherry were AWESOME! It was packed but they still kept things moving along and the wait wasnt bad. Also super affordable! Will be back!

Ra
Review №40

Ashlee was amazing! i will for sure be back! she is beautiful and hilarious

Ta
Review №41

I had an appointment scheduled at 9:30 and was completely done within 45 minutes. The staff was very friendly and professional. I want to especially thank Donna (Dee) for her assistance. Because of her I was able to purchase both contacts and glasses for an extremely reasonable price. I would recommend this location to anyone.

Mi
Review №42

Brianna was great! She helped me find the glasses I liked and needed at a reasonable price for my eye condition! I would recommend going here especially if you don’t have insurance.

Te
Review №43

Love the customer service..also so many nice options..the stars have changed on my review because Im still waiting on my contacts that were ordered in mid April..Ive gotten no satisfaction from reaching out to eye lab to resolve my issues..I had to take a very important test with foggy glasses from having to wear a mask with glasses for this 2hr test!!!! I was told I would get a call back to give me temp contacts and received not 1 call back...no money back nothing 😒 so dissatisfied and disappointed I really felt I found a new and great opt Dr. BTW where are my contacts or money so I can take my business elsewhere and receive what I need and want. 2 stars ..I did also purchase 2 pair of glasses in which 1 pair that are transitions I cant use because the line and prescription is off.

sh
Review №44

I had a lovely time. I found a great frame with the help of staff and will definitely come back when my prescription expires.

Ka
Review №45

Ashley and Sharrie were so friendly and helpful. I was taken right back for my exam which was fine virtually and it went very quickly and smoothly I would highly recommend their services!

Jo
Review №46

Briana and Ana were extremely helpful during my visit. Ana educated me on my eyes and was beyond helpful with eye care. Briana was extremely thoughtful about finding the best deal for my glasses as well educating me on my lenses. These girls made my eye exam pleasant and left me feeling like a valued customer! I am beyond pleased with my experience.

B
Review №47

The company as a whole has been disappointing, however at this location I have been helped by individuals that have done their absolute best to help me. The salesperson Sharrie was the absolute best that I’ve ever encountered. She needs a raise ASAP, the customer care that she showed was unmatched and kept me calm despite the circumstance that was beyond her control. She would make a great manager. The sales manager Dee was also great the previous visit. The five stars are because of them personally, not the company.

Br
Review №48

My experience there was very enjoyable!! The technicians were very helpful. Ashlee, Bri, Sharrie, and Enna helped me pick out the perfect frames to fit my face and style. Their prices are very good as well. My overall experience was a good one. I have no complaints and highly recommend their store if you’re looking for or to get some glasses!!

An
Review №49

As always, fast and efficient. Everyone is friendly and are able to answer any questions without hesitation. Only thing I would suggest is sanitizing all of the equipment after every person. My face is too close to the eye equipment for it to not be sanitized properly. I used my own sanitizer.

Br
Review №50

The whole staff is so nice & helpful. Ms. Dee did a great job with helping me pick out glasses that fit my face & she also save me a ton of money. I always have a great experience when going to My Eyelab.

Ni
Review №51

People all say different information, are not professional and have high prices for no reason. Everyone I dealt with said different things and no one basically could help. Even the website doesn’t work

Ch
Review №52

I went here a few days ago for an eye exam and to order some contacts. This place was great. Both ladies working were professional, courteous and friendly. Easy in easy out. Plus the girl who gave me the eye exam was absolutely adorable. Super cute. Kicking myself for not getting her name.

Du
Review №53

Exam and service was awesome. Five stars for them BUT I was not notified when my glasses came in. When I tried them on, BOTH pairs of glasses had 90% bifocal and 10% distance. Now have to wait ANOTHER 10-14 days to get them back. Im very disappointed.

Wi
Review №54

I recently had an eye exam done. New prescription safety lens in my existing safety frames. Long story shortened: took over 5 weeks for installed new lens to arrive, but they lost old prescription lens that needed to be returned. I payed $200 for this botched mess. But, now I have to replace my lost lens for another $150. Ill get them replaced, but, not here. Very incompetent service! Very good lesson learned!

Je
Review №55

I had an awesome experience with My Eye Lab, they got me in and got me out. All the staff was nice and friendly. Bri thank you for letting me feel comfortable and I left with a smile on my face. Great service

Za
Review №56

Briana was very helpful she went out her way to help me look for frames and she throughly explained all the deals I can get with or without insurance. I will definitely be back !

T
Review №57

Don’t judge a book by it’s cover. The parking lot is a mess, but inside is very accommodating. Dee and Masud were very kind and helpful! Good selection on frames.

Ka
Review №58

My visit with Eye Lab today was very pleasant and Im Happy

Ca
Review №59

I had a wonderful experience at My Eyelab today. The staff were very helpful, attentive, and safe, disinfecting all of the test frames and making sure social distancing is being followed. Sharrie was my licensed Optician and she was so kind and prompt with my eye exam. Stephanie and Alex were training, but I couldnt even tell with how knowledgeable they were on all of the products that My Eyelab offered. I will definitely be returning!

Ma
Review №60

Such a great experience! I have made two recent visits and the ENTIRE team made it exceptional!I have also brought a friend to get his first (much needed) glasses! Highly recommend!Note: I have ONE dog who finds the product delicious!

Ch
Review №61

Great service! Sherrie and Briana were amazing.

je
Review №62

Ashley the store manager and Anna her assistant were amazingly helpful! Will definitely return and I hope to see them again. Thamk you

Na
Review №63

Ashlee was amazing and funny. Thomas was funny as well and they handled business

ri
Review №64

Worst eyeglass experience ever! Sign on the wall says buy one get one free, any glasses over $50. My daughter picks 2 pair then we are told it is only for $50 glasses. I read the sign to the lady and was told that was just a gimmick to get you in the door. Then I was charged $95 for what was said to be a free eye exam with glasses. Cant get in touch with the manager without going there because you call and get sent to call center somewhere. They were suppose to call by Thursday, nothing as of Monday afternoon. Contacted again Monday afternoon waiting again. Had great experience at Americas Best, dont know why I didnt stick with them. Will definitely be back to them next time.Update - still no response from my eyelab, but I did get to talk with Ashley the store manager who was very sweet and she said I was correct and will take care of the situation. We shall wait and see.

Ai
Review №65

Great experience. Would highly recommend coming here for an eye exam and glasses!!!

ga
Review №66

Wonderful experience! I had a very late appointment due to my work schedule and, everyone was incredibly helpful and patient. Dee and Masud(spelling) were efficient and friendly. 10/10 Experience, would recommend to anyone in Savannah who needs an eye exam/glasses.

Ke
Review №67

Great place my bill was very high and we looked at lots of options for me to be able to get what I needed for the price I could afford. Thanks Ashley.

ca
Review №68

The Staff is soooo funny. They have some trendy frames and were super eager to make sure i found the right ones for my face

Cr
Review №69

Ashley, anna, and brie were very helpful, and made sure i enjoyed my time at my eyelab

ba
Review №70

Best location of My Eye Lab! Ask for Ashley or Bri. We only came to change a frame for my husband and they offer us a new exam at the moment, without having an scheduled appointment. It was Fast and easy. They even offer a doctor in Spanish to help my husband understand better his exam. Amazing prices!...but Ashley got us a super special deal! We are beyond happy with their services! Thank you!

Mi
Review №71

Dee and Sherry were super knowledgeable, helped me pick out two frames my wife was very happy with, and the eye exam was great.

Rh
Review №72

The employees were very pleasant and helpful. Service was quick. All on all good experience

Je
Review №73

Wonderful experience for my son. Everyone was friendly and helpful. He loves his new glasses! Thank you.

As
Review №74

The myeyelab in Savannah Georgia was great.... Great customer service and friendly staff Ms. Dee and Mr. Masud was very helpful and knowledgeable about the glass even down to helping me pick them out..... The best 85.00 I spend and proudly keep up the great work n thank you cant wait to see you all again soon

An
Review №75

My first experience there was amazing. Also Ms Dee and Ana did an amazing job getting me in and out with amazing service. Looking forward to my return and requesting My eyelab to friends and family members.

Di
Review №76

If I could give zero stars that would be it. I called to check on the price of progressive lenses. I was quoted the same price 2 different days. Made my appointment and quoted the same price. I go in the next day and when I go to pay Im told we dont have that promotion. After arguing I get that price quoted. Problem with the paperwork going through, payment finally made. One pair of glasses comes in. Two months later second pair still delayed. I cant use the one pair that I do have

Mo
Review №77

Masud was very helpful. All staff was nice and prices were reasonable.

Ke
Review №78

The only reason why I am giving this location one star is so that I could say that I got hung up on by asking a simple question about ordering contact lenses. I have never in my life had any issues with aquirining glasses for me and family ever until I came here, horrible service, never again.

Ra
Review №79

Great service. Dee, Enna and did everything they could to make it nice and easy, and at a good price.

Br
Review №80

I enjoyed my appointment at eyelab!! Everyone was nice including Briana who helped and wrung me up. Cant wait to get my glasses

Ja
Review №81

The promotion isn’t Accurate. Paid a lot more for The exam and one pair of glasses. When I finally got my glasses they were good Quality and have held up so far. Beware of how much your really going to pay.

Gi
Review №82

Excellent customer service from everyone in-store and through tele-medicine! They will even mail the glasses straight to your house!

Ch
Review №83

I had the best experience as a first time customer! Ms.Dee and Ashley took great care of me with the best deals in town! They made my trip to Vegas worth seeing 🤗 Thanks! You ladies Rock! Highly recommended

Jo
Review №84

Everyone was so helpful and quick to answer any questions I had, recommend highly, great prices and great fast service!

Sh
Review №85

Ashley got me checked in helped me pick put a set of glasses that were flattering to my face and helped a bunch when the first optometrist got my prescription wrong. 10/10 would recommend!

Ga
Review №86

Sherrie did a great job with my eye exam and Dee was awesome with checking us in

si
Review №87

Ashlee, nice service and very patient for help me got my new glasses!! Great ~

co
Review №88

Made me and my sister feel welcome. plan on coming back

Sa
Review №89

Amazing customer service. Ashlee was very helpful!

Sh
Review №90

Quick and easy. They had a large selection. The tech, Enna was very friendly and knowledgeable.

Sa
Review №91

Quick friendly service. Ashley and sherry were great. Thanks!

Ke
Review №92

Service was rude, long, and hot. It also did

Ce
Review №93

The staff was very friendly. Open to all questions I had. Exams were quick for my daughter and I. Anything I asked they were able to answer!

Ka
Review №94

I went in to my local myEyelab on abercorn. My son and I was helped by Enna. She was so sweet and very helpful from start to finish. Because of her I will be back. Im very satisfied!!!

Si
Review №95

Dee and Enna were very professional and kind during my eye exam very helpful and I came out with a great prices and very satisfied. Cant wait to get my new glasses - Joseph Robinson

Ma
Review №96

Very nice staff helped me get contacts and glasses for a price I could afford

Je
Review №97

Miss Briana and Ashlee Were So Helpful ! They saved me a ton of money! They also had very friendly customer service. Everything was explained in full making it easy to understand what’s going on with my eyes. Thank you and I will be back again !

Hi
Review №98

I had a great experience at My Eyelab this evening. I definitely appreciate their extended hours, and my visit was super efficient. Ashley took care of me while I was there--shes so kind and professional! I had some concerns that she fully addressed, and she handled everything quickly. I appreciated her professionalism--her desire to provide good customer service was undeniable. She definitely made a great impression and was great to work with. Overall, a good visit and experience.

Ga
Review №99

Good experience, sherry and Dee were very helpful when getting contacts for the first time 10/10 experience!

Wi
Review №100

Sharon MD was very helpful with the entire process. Simple, fast and easy.

Information
23 Photos
100 Comments
4 Rating
  • Address:6868 Abercorn St, Savannah, GA 31405, United States
  • Site:https://myeyelab.com/locations/savannah/?utm_source=google&utm_medium=organic&utm_campaign=Savannah-Local-MEL
  • Phone:+1 912-200-7616
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:9:30AM–6:30PM
  • Tuesday:9:30AM–6:30PM
  • Wednesday:Closed
  • Thursday:9:30AM–6:30PM
  • Friday:9:30AM–6:30PM
  • Saturday:9:30AM–6:30PM
  • Sunday:9:30AM–6:30PM
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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