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Orlando Auto Body
3005 N 71st St, Scottsdale, AZ 85251, United States
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Orlando Auto Body
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K.
Review №1

Wonderful job Orlando Autobody did! So glad I chose them. They handled everything through insurance and made it so easy for me! Very accommodating! Definitely recommend!

Ni
Review №2

Firstly I would like to say that the estimate was very competitive. Once the work started the estimate was revised even lower. Lastly, when I picked up the car the work was top notch and the car looks good as new. Thank you so much for your help:-)

Pa
Review №3

I had to go back multiple times for fixes. Plus the interior of my vehicle was covered in dust. I do give them credit though. They do fix the errors when you take your vehicle back. Just waste a lot of gas and time. I’m waiting on a window seal now so they can properly install it because it was installed pretty bad and looks tacky. Hope they get it right. Back to factory quality.

Cz
Review №4

Service was great, repairs look perfect. Definitely my go to for auto body repair. Staff is extremely nice, knowledgeable, and helpful. They also helped me get a rental, couldn’t be happier!!

An
Review №5

If youve been in a fender bender, Orlando Auto Body in Scottsdale will take care of minor damage with ease. My fender replacement took 2 working days. I was nervous about insurance and cost but they put my mind at ease with their knowledge and their friendly and kind service. Lisa & Tanisha gave me 5 star service and treatment. They were fabulous ! Impeccable work and restoration. They even had the car washed, vacuumed and smelling fresh. That made my day ! HIGHLY RECOMMEND !!!!

Le
Review №6

Needed repairs on my whole front end bumper. The guys took real good care of me and handled everything with the insurance so I didnt have to. Communication was fluid, thanks to Dustin! Even hooked me up with an even lower deductible. Ask for Jason Orlando 😉

Je
Review №7

I accidentally, and very sadly hit a javalina, and it did damage to my bumper. I found Orlando Auto Body on google, and am so glad I did! From the first time I brought my car in and was greeted by Temesha, who is so friendly, personable and knowledgeable, to being in contact with Dustin throughout the process, I always felt my car was in good hands! Thank you so much Orlando Auto Body for your friendliness, knowledge, and detail to perfection! I will definitely be referring them to others and will use them again myself!

Co
Review №8

Orlando Auto Body was very communicative throughout the process. I called to check in and they always were able to give me updates and were not annoyed with my questions. There is obviously a shortages for everything in the world currently, parts for cars are not an exception to this. But Orlando Auto Body was able to keep me updated and inform me of the situation

ol
Review №9

Staff was incredibly kind and accommodating. Very pleased with my experience at Orlando and will definitely recommend to my friends, family, and coworkers who need their cars worked on!

Da
Review №10

Took a little longer than I thought but it wasnt all their fault had a lot to do with the insurance adjuster. But very happy with the job they did. Would recommend.

am
Review №11

They are the nicest people. They were really busy when I was there and she helped everyone whom was there. She informed me with how everything was going to happen and if anything got hung up she would give me a call, and she did.

Ro
Review №12

Orlando Auto was very professional and did a great job on the work needed.

Da
Review №13

We took our brand new vehicle here after a front end fender bender because of what I hear about them on the radio. They had an attorney call me and she explained to me that this is something new she is trying out and not sure how it would go. Then weeks later she calls me and tells me she is to busy to handle the case. Since my initial review she has reached back out to me and said she would process the claim.My diminished value is $5000 because of a small fender bender on a vehicle with only 6k miles on it.When we picked the car up we noticed the fender they painted had blemishes on it. They buffed it but still not perfect.There was small scratches on another part of the fender which they buffed out.There was a scratch on the steering wheel that was not there. They attempted to fix it. It’s ok but you can still tell it’s there. When they did this they left a film all over the inside of the car. The car was kinda dirty inside also. We cleaned it up ourselves. Then we noticed the car door didn’t line up with the fender which they had to fix.Yes they were very nice and made attempts to fix everything. Since my initial review I connected Shane from his reply to the review and he send a detail company out and they buffed and cleaned the car so it looks amazing!Overall we are happy with the service and appreciate Shane for making thing right!

Sa
Review №14

Were able to get the job done quickly for the amount of work that needed to be done. They communicated with me very clearly throughout the process and I knew what was being done at all times

Do
Review №15

Extremely fast and great quality. Communication throughout was also good.Highly recommend

ph
Review №16

I want to start off by saying how professional and outstanding these guys are!! I came in because my vehicle had received some damage and I just as my car was bent out of shape. From the moment I walked in Tamesha greeted me and was very helpful through the whole process. Mike had such a professional manner calling me to keep me in the loop with everything. I remind you this is a first time experience for me at an auto body shop. I would send my friends and family here because you can tell these guys really care and do outstanding work. My car looks brand new and they went above and beyond expectations. Thank you Orlando Auto Body

D
Review №17

Great people. In out super fast and easy. Awesome work

J
Review №18

Very happy with their work. Great customer service.

Br
Review №19

When I was in an accident they tried so hard to help me understand what a total loss was and helped advocate for me with the insurance company. Very professional and kind!

Ed
Review №20

Orlando autobody got me in quickly, finished the job on the schedule they presented (which was expeditious) and they did a great job. They even buffed some items without being asked.

Ty
Review №21

Fast, friendly service, always spot on for your repairs. Keep you updated on how your vehicle is coming along.

Ar
Review №22

Everyone was very nice and helpful and the repairs are great!

Ar
Review №23

Was in an accident and left rear door was badly damaged. They did the repair, handled all the paperwork and....most importantly....got the job done in a timely manner.If I could rate this business on a scale of 1 to 10, Id give them a 20 as they did an exemplary job on my auto.I highly recommend this body shop for any....and all....repairs that you may have!The office staff, especially Michelle and Lisa, were extremely cordial and knowledgeable and kept me informed....every step of the way!In conclusion, I highly recommend this shop 1000%!

Ma
Review №24

I was involved in an accident on a Friday night and reached out to Orlando Auto on Saturday morning.The were fast about getting my car picked up and more importantly helped me understand the process that I was about to go through with lawyers and insurance companies.  Knowing the step made the experience more predictable and less stressful.The interactions I had with all members of the team were a refreshing change in that they were all friendly.  I was interacting with a team of people that made a bad situation more enjoyable and sometimes even funny.They are great about giving you information about what to expect, they are experts in the field, and they are the logical choice for your automotive needs.I hope to never need an auto body shop again, but if I do, this is the place to go!

Ja
Review №25

My car was scraped on its side in a parking lot, from someone backing out and turning too sharply. This happened right before Christmas, but that didnt slow them down. Orlando Auto Body made my car all shiny and new and it was beautifully and professionally done. What I liked was that they finished when they said theyd be finished, and when I got it back, it looked better to me than before the accident! I wont go anywhere else!

ma
Review №26

I bought an aftermarket spoiler and called around the dealerships and they wouldn’t install it they would have sent it to an auto body shop that wanted to charge 300-500 bucks. I called Shane and was asked to come in that Monday which I did and he came out a gave me an estimate which I wasn’t expecting. I dropped my car off the next morning and it was literally done in 30 minutes and not in 2-3hrs like I was quoted. They did a great job installing my spoiler it looks natural like it came on my car! They were super friendly and professional and I would definitely go back to them!

Fr
Review №27

Great service. I had some scratches on my front bumper. He looked at it and said we can take the clear wrap off and it should be fine. He could have easily said they needed to replace the bumper and I would have known no different. I am so thankful for their honesty and professionalism. He took my car and took the wrap off and I was good to go. I can’t say enough good things about them!

Fr
Review №28

Very very happy with the service Orlando body shop provides and provided me with not just one if my vehicles but both of them. I took my 2017 Nissan pathfinder to Orlando’s I don’t eight months ago for somebody damage and since that first time I will never trust any other body shop to take care of my vehicles ever again other than Orlando’s body shop excellent service from the minute you walk in you are Greeted by their reception is Michelle and from there on everything is as it should be with a body shop service. Excellent work from their technicians and not to mention lifetime warranty on their work.

Jo
Review №29

The whole experience was unexpectedly quite and pleasant! They were very quickly able to take in the vehicle and get started. They dealt directly with the insurance and had the truck back to me in no time. God forbid their services are ever “needed” but I’m sure glad there around and I’d gladly go back!

Br
Review №30

I believe it was Jason that helped me at the front desk and he was incredibly enthusiastic, knowledgeable and most of all Honest. I was a little worried that his “hype” wouldn’t be followed through by the technician. I could not have been more wrong. The work was done fast, clean and professional. You can’t tell my truck was hit.

Ke
Review №31

The team was very professional and kept me updated during the entire process.

Ba
Review №32

What a great find! Unfortunately, my daughter cut the corner too close pulling into a parking spot in a multi level parking garage. She did some damage to 2 side panels, ripped off door handle and dented the wheel panel pretty badly. She asked me to help figure out how much it would cost to fix. I had seen an ad saying Orlando would do an estimate off photos (car was in Tucson). Lisa worked with me to get an estimate and was really fair. My daughter was heading out of town for 6 days and Lisa was able to get her car in, fixed and beautiful during that time. All of their work is warranted and it looks better than before. We are so thankfulThat we found Orlandos, great work, petiole and fair prices! Amazing

Ro
Review №33

Orlando did high quality work and quick work. They squeezed me in last minute and had my repair done the next day. Fair price and great customer service. I would highly recommend them.

Ja
Review №34

Dustin and Temesha were both very professional and friendly.

Am
Review №35

Came in for an estimate and Lisa was amazing! She provided great customer service!

Ja
Review №36

Fantastic job on my beautiful blue Ram. Looks better than it did off the showroom. Even the bed cover is nicer. Thank you for the outstanding workmanship.

Ch
Review №37

Dustin was awesome 👍

Ni
Review №38

They fixed our truck and it looks amazing!!

Br
Review №39

I dropped off my car at their new location in Scottsdale and it was easy to find, very clean and the professional staff helped me right away. My car is my life so it was important to know it was going to be in good hands. I was so impressed by the turn around time, quality work and when I picked up my vehicle, they gave it a nice wash and detail. Beautiful! Great job Orlando Team!!

Ra
Review №40

I’ve been using Shane abd his team at Orlando Auto Body for years. They NEVER DISAPPOINT. They are always professional and go the extra mile for each and every customer. Highly highly recommend to anyone who needs work done to their vehicles.

Ju
Review №41

I was very pleased with the quality of work done on my 2013 Chevy Camaro. I needed the bumper and fender redone. Lisa was extremely helpful and friendly! She made sure to get us the best price and stayed in communication the entire time. Highly recommend and will be using them in the future!

Ph
Review №42

I was very pleased with the ease and professionalism for getting my work completed at Orlando. They were quick with an estimate and worked with my schedule. I found them on the internet and this was the first time I used them. I was not disappointed and will use them again in the future.

An
Review №43

Very professional and customer friendly. Kept me informed throughout the whole process. Would recommend this place to everyone.

To
Review №44

I’ve used Orlando auto body twice in 2 years now, because vehicles hate me!! Lisa and Michelle are amazing! They always kept me informed about what was going on with my vehicles. The first one was repaired and looked amazing after it was completed. The second one was totaled by my insurance company, but they still did all they could to help me through that stressful time. From completing an estimate for me personally to ensure my insurance company was being on the up and up...to helping me as far as dropping my rental car off at the shop...to helping me understand the entire process, both times. I wouldn’t hesitate to use them again, although I’m hoping I won’t need to anytime soon! 😁 Thank you again Lisa and Michelle.

Kr
Review №45

I had a great experience here. They were very professional and timely. Michelle was great and wonderful customer service. I will definitely be bringing my vehicle back in the future if need be. Thank you!

Ja
Review №46

I was so excited to get my car back from Orlando Autobody, after weeks without having it! Someone hit me the end of January, waited for insurance through Covid, then dropped it off to finally be repaired. I can’t say enough about Orlando Autobody! Top notch communication, concierge treatment by Lisa, and body work that makes my car look like new again- they even detailed it prior to pick up! They made what is normally a stressful experience for most, into a seamlessly perfect experience for me! If you are local to Phoenix, I highly recommend them!

Sr
Review №47

Orlando got my vehicle after I was t-boned, and they did an excellent job giving me play by play updates as to the total value of damages, and communicating with my insurance as to damages. They did an excellent job in handling my vehicle and taking care of me. Great group of people.

No
Review №48

Lisa was real helpful very polite she helped me with what I needed no bs.

ri
Review №49

I brought my Camry to Orlando for a rear bumper respray.Their price was very reasonable however the customer service really impressed me. I needed a rental car and Jessica and the team handled every detail. They treated me like I was their only customer and really appreciated my business. Sadly its very rare to find a business these days that cares but these people get it. Takes a lot to impress me but Orlando Auto Body did it. I would highly recommend them to anyone- in fact I already have. Thank you again....

Da
Review №50

Great shop that does the work right and very quickly. If you like honest work then it’s done at Orlando.

Be
Review №51

Around the time I heard Shane on Holmbergs radio, someone hit my truck at work. I was a bit heated to say the least and was talking to my insurance company and they immediately wanted me to go to another location of their choice. I wanted to give Orlando a try and glad I did. They are top notch people and they did what they advertised, worked with my insurance company for whats best for me. My truck came back immaculate as if I bought her from the day I got her from the dealership. Needless to say I am super happy with the quality, business, and professionalism. You guys won a lifetime customer. Thank you again!

Br
Review №52

Orlando’s did an excellent job on body work that I needed. Lisa is amazing and someone I would work with again. I highly recommend this company.

Ja
Review №53

I came in to Orlandos Auto Body and had a repair done on my car. Michelle was so helpful and Knowledgable on everything she was talking about. I will definitely continue using this shop and refer my friends as well.

Ma
Review №54

When was the last time you took your car in for work and they promised it would be done by a certain day and didnt deliver? WELL, THIS PLACE DELIVERED A DAY EARLY! AND... my car was spotless inside and out! A delightful surprise and unexpected. I know the Scottsdale center is a new addition and I have to say, I was very impressed with everything - and my car looks terrific. Wish I had come here first instead of wasting my time shopping around!

Le
Review №55

I Got rear ended and they took good care of me and the bumper, color matched and all

El
Review №56

Big THANKS to Shane Orlando and his supportive team (especially Lisa) at Orlando Autobody for getting my BiG wheels back on the road!Beep Beep 🚙👏🏼🤗✨ #drivesafe #carlover

Ev
Review №57

Very professional! Quality work, affordable and on time !!! They made an extra effort to finish the job to fit my needs. Grateful customer ! Thank you Lisa ! Your Orlando’s team did an amazing excellent job !

Ar
Review №58

I was so glad I found Orlando Auto Body!! They were the only company around willing to look at my car after the insurance deemed it totaled. My car has important sentimental value to me and it meant a lot that they would look at my car and were ultimately able to fix it. My car looks like the accident never happened!

Da
Review №59

I have used Orlando Auto Body more than once and they have always done a great job. They don’t cut corners and you can have confidence in their work

Ju
Review №60

They did an awesome job looks like it did before the accident. Thank you so much on the job you all did.Judy Wohler

Je
Review №61

I was amazed at how clean the facility was and how professional and courteous the staff was. They went over and beyond my expectations. The repairs were literally undetectable, as if there never were any damages. I’ve had many bad experiences in the past but I couldn’t be happier with Orlando Autobody. Thank you guys so very much for all that you’ve done.

br
Review №62

April and John was awesome. The service is top notch, they took excellent care of our car. They made it look new, I greatly recommend them to all my friends. They have a awesome warranty, and they stayed in contact through the whole process. They took their time and we are very pleased with the results. Thank you to everyone that worked on our car the paint tech is amazing.

Ed
Review №63

Very professional- completed work in a timely manner as promised-customer service with office personnel was outstanding-I feel 100% comfortable in sending any one to this business knowing they would be completely satisfied.

Ga
Review №64

Most of all, they did what they said they would do, when they said they would do it at the price they said. Car was returned clean, inside and out. They are my choice for future body work.

Se
Review №65

My car was involved in a hit and run side swipe. The Orlando team worked extremely well with my insurance company to make sure everything was taken care of properly. Also, they helped get me set up with a rental, but most importantly the repair turned out immaculate!! Thank you Shane and team!!

Br
Review №66

Orlando Auto Body is the best in the collision repair business. They helped fix my Acura to perfection and were great to work with keeping us informed and up to day the entire time. I have recommended Orlando Auto Body to friends and family and everyone is always really happy with their experience. Thanks Shane and your team for all you do.

Re
Review №67

Great shop. Wonderful customer service. I would definitely recommend this place Michelle Lamb you rock!

Pa
Review №68

Orlando Auto Body did an amazing job. Not only by having the best customer service and straight forward honesty, but also by backing that up with the work they put in. I couldn’t be more grateful for how much they helped me.

Ma
Review №69

Great & fast service

Ma
Review №70

Michelle was a great help! I will definitely be returning and recommending. Very nice work done!

Ch
Review №71

The service and quality of work given by Orlando is great. My broken car looks new and I love it! I dont love far so when I dropped it off they were able to bring me home.

Sa
Review №72

Everyone I dealt with was amazing and my truck looks good as new!

Ma
Review №73

Awesome customer service. Lisa handled everything, and I felt worried about none of the details. Pretty awesome facility, and convenient location.

Ja
Review №74

Wife put a pretty good dent in her 4 month old car she was super bummed. Didnt want to turn it into insurance and was surprised it didnt cost too much to get fixed. Looked perfect! Thank you so much!!

Ke
Review №75

My car had the misfortune of getting splattered all over with pebble tec and they were able to successfully get it all off and looking amazing! They are the nicest people too on top of it. We will use them again!

St
Review №76

These guys are awesome, they kept me updated with the insurance company and all the damages to my car, first accident and they help me to understand more about the aftermath process

Ch
Review №77

Michelle has helped me. great customer service and Always could find the answer when I needed something. Highly recommend this place to everyone for there future needs

Mi
Review №78

Our truck was rear ended, you can’t even tell that there was any damage done. They did a fantastic Job! We will always take our vehicles in the future.

Ro
Review №79

Well they were very helpful, the car was declared a total loss by the insurance company but orlando was very helpful with everything

Gr
Review №80

Great customer service. My vehicle ended up being totaled but they treated me like I was spending thousands of dollars here. They sent a tow truck 50 miles to pick up my vehicle! I cannot recommend these guys more. Jon and Lisa are the best!

Me
Review №81

Everything you would want a body shop to be - fast, reliable, fair price, high quality work - these people have integrity!

Do
Review №82

I have had multiple cars repaired and painted at Orlando Auto Body. They always do a great job. Any concerns I had they resolved quickly. I wish more companies cared about there businesses and Customers like Orlando Auto Body. Best is the business in my honest opinion.

se
Review №83

Just wanted to thank John, Lisa, and Jason for taking care of every aspect of my car repairs. From dealing with the insurance company, helping with the rental car company, and always staying in communication with me. John walked me through the entire process and kept every promise he made to me. From paying my deductible, fixing the car with factory OEM parts, and returning the car in a timely manner. I highly recommend Orlandos to anyone who needs auto body work done. Orlandos even fixed problems they found that were not part of the insurance claim out of their own pocket. Thanks again!

Ch
Review №84

Everyone if the employees I dealt with were professional and paid attention to what I wanted and needed done to my truck. They were quick and efficient in getting the work done. Thank you Orlando Auto Body!!!

Mi
Review №85

I have worked with Orlando on 2 separate occasions. Really nice job with auto body and repaint on Chevy Volt-hit in parking lot. In addition, saved us a ton of money on a hood repair on my wifes Lincoln MKX- $125 vs $2000 quote from another auto body shop.These folks are honest and get the job done right.

Cl
Review №86

Ive always been on the lookout for my auto body guy and I have finally found it. Their quote was spot on, the work was done very quickly and they worked with me through the insurance portion (which can be a nightmare, so their assistance is super useful). They have all my future business and trust, I cant recommend them enough. Thanks guys!

Ar
Review №87

I was referred by my tow truck driver and I am glad I took my car here. They fixed my wiring issue pretty quickly and I was able to drive my car off the lot in a short amount of time. They were very professional and welcoming.

Ta
Review №88

I’ve worked with Orlando Auto Body over the years and I have to say, you really can’t beat them. I first went to Shane for a few cosmetic changes to my brand new Mustang, and they did everything I asked for and more. They blacked out all of the details and painted my rims and, over 3 years later, my car looks like it did the day I rolled it out of the shop.Since then I’ve returned to Orlando Auto Body on two other occasions. For one, my rear bumper was dented on a body line and for the other, my hood was dented and chipped from a large rock. On both occasions, I received quality and timely service. Without this shop, my car wouldn’t look brand new like it currently does.

Ch
Review №89

Professional auto body shop that takes pride in their work. Staff is friendly and takes the time to make sure you are satisfied with your results.

Pa
Review №90

Had the pleasure of working with John after my vehicle was involved in an accident. Outstanding customer service and quality repairs with OEM parts. He made me feel at ease throughout the entire process, even during these trying times (COVID). Orlando Auto Bodys location makes everything convenient. They are located around the corner from Enterprise rental car services, which made it a breeze to arrange to pick-up my vehicle and drop my own off. When repairs were completed my car looked brand new! I cannot express how pleased I am with their services, they covered my deductible and took car of the rental car return. I highly recommend this shop, thanks again for all your work!

St
Review №91

This is the second time I have used Orlandos for repairs. The work is very professional and I have already recommended Orlandos to others.

El
Review №92

Absolutely the best experience, end to end. Ive worked with many different body shops over my life and think Orlando is over if the best.

JA
Review №93

Unbelievable service and professionaly service

Le
Review №94

Our insurance agency has referred many clients to Orlando Auto Body with positive feedback. Always a pleasure to work with them and we appreciate the consistent quality of service Orlando Auto Body provides! Thank you Shane!

Je
Review №95

Michelle at the front desk was easy to deal with, great customer service. Orlando Auto Body always takes care of the repairs in a timely manner !!!!

Pa
Review №96

Best service in town. Quality work and fix up your car with the best parts and workmanship. Truly masters of their craft.

An
Review №97

My Mazda3 was rear-ended in stop and go traffic on 101 last September. Of course, the same day family was arriving for a visit. Orlando staff was a huge help. They provided a straight forward estimate, answered all of my dumb questions, and helped with getting things finalized with at-fault party. Great experience.

Ce
Review №98

Orlando Auto Body and Michelle took care of me and my vehicle in a timely manor. I’d definitely use them again

Za
Review №99

You guys are amazing!! And Lisa has excellent communication skills! Even though my insurance was stalling and not responding at times, lisa did her absolute best on keeping me in the loop. And the quality of the job is absolutely professional. I would definitely reccomend this place to anyone who needs work done on their vehicle. This is the place to go!!

Sh
Review №100

Michelle Lamb was knowledgable, professional, and assisted me with everything I needed in a timely manner.

Information
30 Photos
100 Comments
5 Rating
  • Address:3005 N 71st St, Scottsdale, AZ 85251, United States
  • Site:https://orlandoautobody.com/
  • Phone:+1 480-590-3135
Categories
  • Auto body shop
  • Auto dent removal service
  • Car detailing service
  • Car repair and maintenance
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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