I was not impressed at all. My Salesmen was ok, but felt like I was being lurked at by the sales staff. They work out of trailers.
Great experience. Friendly staff, made purchasing a car easy.
We searched for a new car for several months before buying at Hertz. After a lot of investigating I can say without a doubt that this store definitely has the very BEST prices on the market! We were lucky enough to meet with John on our first trip in and we had an awesome experience! He worked with us over the course of two weeks and made sure that we found the perfect car for our family. From the first test drive to the financing and throughout the entire process he was kind, helpful and truly went above and beyond for us!! We are very happy with our new purchase!
2016 Hyundai Elantra: This is my third car from a rental fleet; overall experience has been very good. All vehicles are from different rental fleets. Most vehicles are serviced on a regular basis and worn parts replaced. The 2016 Hyundai Elantra is my current third vehicle, teenage driver. I expect some wear and tear from any used vehicle. I did find a few issues, dent rims, cabin filter OEM- never changed, oil plug missing gasket, missing screws and fasteners in the engine compartment and air dam, which is below the engine. Over all the vehicle is in excellent (very clean) shape for the mileage, 12 month warranty on engine and drivetrain to boot. I would buy again; I always figure some fixup on a used vehicle.
I was initially super excited about my purchase. However, they sold me a vehicle that had been in a collision and sold it as accident free. I ended up finding this out when the passenger side blind corner warning light didnt work correctly. It was not on during the test drive, and I didnt figure out the technology until after their return warranty expired. I wont be buying another vehicle from this place ever again. I feel they cheated me because they fixed the bumper to cover the evidence and sold it. I had to pay for the extra repairs.
Place is a joke! Went in with the money to buy 2020 Chevy truck. Was told no problem deal was done.. price was agreed to and wanted to pay... salesman says come back on Wednesday we have to input truck in the system and get it detailed. I called to inform them I was coming to get truck and Gabe the sales guy I was working with informed me they sold it on his day off! Called management and literally they could care less! Complete joke!!!! This place isn’t worth the 1 star I had to give them!!! 🤦♂️😡😡😡
Brian was awesome, helpful and knowledgeable. Got my daughter in law into a Toyota 4Runner she really loves at a great price. Easily the best buying experience I’ve had at a car dealer. I usually avoid dealers but I’m glad I made an exception and tried Hertz. Great job Brian!
So I want to give a huge thank you to Hertz Car sales at 73st and McDowell road. We purchased My wife’s 2011 Ford Flex there and it was a trade in. They gave us the run down on how they went through it and if there was any problems they wouldn’t sell it. I have heard all the promises before at car dealerships and I am always skeptical. We got the car home and when we pulled up in the curb we could hear a thunk, I was like “oh man” here we go! I figured I would be out the money to fix it. I took it to the nearest ford dealer first thing the next morning who told me it needed new struts and control arms which was quite pricy. I called Rick the GM and was expecting a “really sorry we can’t help you” response but to my surprise he told me to take it t the ford dealer by him and he would cover the cost completely and get us a rentL car 😳 I was in shock!!!!! I WOULD HIGHLY RECOMMEND BUYING A USED CAR THERE! RANDY was our sales guy and we enjoyed working with him. I would definitely ask for him!
Bought a car from this team recently and they were amazing to work with. As a service manager with a nearby Pep Boys I have done a lot of work with this team of professionals inspecting and repairing cars for them. Ive never seen another dealership do as much to keep customers happy before and after the sale as them so when I needed a car there was only one option for me. George is the nicest salesman you could hope to meet and the GM Jason is awesome and got me approved even with credit challenges. If you want an amazing car buying experience from people you can trust I strongly recommend this dealership.
My husband and I visited hertz car sales because I was about 8k under in my jeep that I bought from Henry brown (yes they saw me coming)... anyway, we worked with George and we were upfront on what our issue was and what we would like our payment to be at. Not only was he super friendly and helped us in finding a car that would keep us where we wanted to be, he was also very patient. They have the best prices around and I will tell everyone that this is the place to go. With some help from my husbands dad and everyone at hertz I was able to get into the cutest Hyundai Accent with payments where we were comfortable! The people that work here are incredible and so nice. Its also nice to know they are not commission base so the sale isnt the main goal they want to get you into something reliable and that will last for a great price! Thank you for helping us!! And a big thanks to the finance guy (sorry I cant remember your name) letting us know how to make half payments every 2 weeks and being able to pay the car off even earlier is awesome! No one has ever told us that in the few times we have bought a cars. Amazing. We will be back for my husbands new car!! Keep up the great work!
I got a car here and the paper work did not match the car. So I was driving around a car when the VIN number did not match the registration. Four months after they realize the error and they force me to take the car that match the paper work. That car did not run as smoothly as the one I was driving, the car had way more miles than the car I was driving. Because I am a woman a know much about car the one up me. I would never ever do business with these people ever again.
Had a great experience at Hertz in Scottsdale! Andy was my sales person and Danny was my financing person. Andy truly went out of his way to help me, he was nice and honest. Danny was great, explained everything in detail and had me out the door in about an hour. Thank you both, you helped me in more ways than you can imagine!
Two months later no tags or registration. I cant even drive my car that I paid for. Loan office hasnt recieved the title from them yet.
Great cars for good prices. You want a car and dont want to mess around go here.
John Fliss took care of my husband and I today and we couldnt be happier with the service. John made it a very easy going experience, he was easy to talk to and made sure he got us a payment in our price range. The company, this location especially, were awesome to work with because they dont haggle, so the price you see is the price you get which is absolutely amazing to me. We were in and out in about 3 hours which half the time of my last car buying experience. Absolutely awesome service, and if you come here, ask for John!
Will never go back to this location ever again. Most likely will never do business with any Hertz affiliated establishment after my experience at this location. Barbara should not be in the car sales business and whoever is the manager should probably be fired. I was not the only unhappy customer when I visited. The lack of customer service was alarming to say the least. Take your business elsewhere. They don’t deseve it!
Arturo & Juan were amazing!! Arturo was an amazing salesman, incredibly nice & professional, & helped me find the perfect car. The whole fleet there is in great condition, & the prices of everything were incredibly fair. A very laid back atmosphere overall. Juan was great in the finance department, he explained everything to me throughly, so I knew exactly what I was paying for, & got me the exact payment amount I wanted. I had a slight problem with the weather stripping in one of the doors, I went back the same day & Art fixed it right away. Overall the experience was fantastic, I highly recommend them!!!
Went there a few days ago to see a car, the salesman assured me all the cars were detailed and sanitized before they arrived and sanitized again every few days. The 2 vehicles I looked at had not been detailed much less sanitized as they were filthy. Salesman apologized told me he would contact me when they were ready. I never heard back from him.Come to find out the reason they are closed now is they have employees with the Covid virus. Took them 2 to 3 days after they found out about employees before they shut down. Im getting tested tomorrow I would suggest if you have been there in the last few weeks to do the same.
I came to hertz with my son looking for a truck. Kevin, our sales agent was courteous and efficient. My son purchased the truck he wanted at a great price. Thank you!
I am extremely disappointed in the service at this location. My husband and myself went with complete thoughts of coming out with a car but left due to the bad service we received. An older representative came out and had a very bad attitude from the start since we were asking for different prices for cars and asking about mileage, because obviously these are key things to look at when looking for a good car/deal. We were trying to see the different options, because even though as he said they’re all the same car (the type of model we were looking for) there’s a difference in how well taken care of the car/paint is. After answering every question with attitude he said “I’ll be back” and never came back out. My husband and I decided to leave where we went to another Hertz location (12th st & Camelback) and got awesome service and walked out with a new car!
It was the best buying experience ever! I was real sketchy about buying a car and John in Sales gave me the trust and confidence that I was at the right place. He was extremely knowledgeable about so many different attributes of cars. I was very impressed! Brian in Finance was awesome too! He went above and beyond to get me the best financing all around. I will spread the word to anyone I know looking to buy a car for them to come see both of you. Thank you so much John and Brian, you two are the best!!!!
Normally Hertz is great for car sales. I have bought several cars there. This location is horrible. Still havent recieved the right plates. Gave me out of state plates. Have not fixed it. Car was suppose to be certified. Tires rare bald. Gas tank wont open. And the heat doesnt work. They are not fixing the problems. I will never buy from them again.
Just had the best experience at Hertz car sales in Scottsdale! Was treated very well by pretty much everybody there. Did not feel fake like when you go to a fancy dealership. Theyre as stated pricing and two optional add-ons were very easily and clearly explained, and no pressure to purchase unnecessary options or even the vehicle. Andy was my sales guy and he was more knowledgeable than the Toyota sales guy the previous day at a fancy dealership, and Danny the finance guy was professional, knowledgeable, and delivered what was qouted, and didnt try to gouge me with interest rate.Looking forward to my next purchase at this dealer.
So I never usually write reviews for places, but I couldnt help but post about what an amazing experience I had at the Hertz car sales in Scottsdale yesterday. Dennis and David were friendly, honest, up front and non intimidating. I spoke with Dennis the week prior telling him what we were looking for and he was Extremely informative and helped me make the decision of Model of the SUV that would work best for me and my family (I was considering a three row in the vehicle I ended up purchasing but he gave me his professional, honest opinion and was very helpful). David in financing made the process of getting approved straightforward, quick, and flexible. He was up beat, and answered any and all questions I had in the upmost detail and you could tell how knowledgeable he was.. Both Dennis and David were so personable and I would recommend them to anyone. They made me feel like a friend or family and made things so simple from start to finish. Being a woman, going into car dealerships can be EXTREMELY intimidating. This was a complete opposite experience, and made the whole process so fun! This was my first time purchasing a car through Hertz and am so glad I did. I will never set foot into an intimidating regular car dealership again, and will purchase any cars going fourth through Hertz Car Sales in Scottsdale. Thanks guys!
Andy was fantastic. He went above and beyond what’s expected of a good car salesman to make sure I could get the car I wanted, the day I needed it. He was personable, kind, honest, and most of all, accommodating. He figured out how to get my down payment to Hertz even though I have an east coast only bank and had just moved here. Thanks again Andy, I highly recommend Hertz car sales.
I was very happy with my experience here. I got the car through Fair and came here to pick it up. I honestly didn’t expect to be treated so well, especially because I didn’t come directly to Hertz for the whole process, but they were kind and inviting and answered every question I had about the car. Jason was very helpful as well.
They have a great selection of cars to choose from and very friendly
I like my car buying experince. However, 4 months after my purchase, car tag still has not arrived. When I went to DOT website and look up VIN history, nothing was shown, as if the car was never sold to me. Now this place is closed. Is this a giant SCAM?
George was one of the best sales rep that we have worked with in a while. He was considerate of our time and best of all he was honest. He didnt mind finding the car that was requested through all the inventory on the lot. George provided us with different options which was great after what we experienced at the Hertz on Camelback. The Scottsdale office was warm and friendly to everyone that walked in. Chuck the finance rep was timely with the process and communicated effectively to get us in and out. Keep up the great work Scottsdale Hertz. You guys ROCK!
Very affordable used car dealership! John did a great job helping my fiancee and I find a car within our budget. We want to give a huge shout out to Robby Rossi who really helped us out on the financial end of things. After we purchased the car, he called back a week later telling us we qualified for a lower interest rate! Will definitely come here again.
Stay away from the Salesman MO No respect and no professionalism. They lost me as a customer because of him.
I recently purchased a 2017 Sonata from this location back in February. With the purchase of the vehicle I purchased a $600 car maintenance plan through them via Pep Boys. It is now almost August. I received no coupon book nor did I get an antenna thats missing on my car that was also promised and signed for. I have been paying my maintenance upkeep repairs out of pocket despite paying the $600 for this supposed package deal. I have tried calling their location over 20 times in the last month, with no answer. Not to mention, you cant leave a message due to their inbox being full. I also reached out to another location who promised me they would get me in contact with them- never got back to me and no longer answering my calls regarding this issue. Out over $600 and still no antenna. Thanks for the lack of communication. Also filed a complaint via the BBB.
This was the smoothest buying experience I have ever had. Prior to going to their lot, I looked at their website and knew what kind of vehicle I wanted. What you see online is exactly the price you get. No haggling. No spending hours at a dealership trying to figure out numbers. I would highly suggest working with Doug and Brian. They were not pushy at all and were very nice to work with. I would recommend this location to any of my friends. You cant beat the price or the experience!
We went in with a budget for a car we had our eye on. John and the financial staff worked hard to get our payments down to where we wanted. Beyond thebbest buying experience! John was there to help and not once pressured us into buying. If i need another car in the future Id definitely would go back there. Thank you so much for making my birthday wish come true!
I’ve purchased a couple of cars from the Hertz location in Louisville KY, and never had any issues. However, this location is not worth your time or money. You schedule an appointment to test drive a vehicle that is advertised for sale only to be told all the vehicles are going back to rental. Update your website and stop wasting people’s time.
We needed a cargo van for our business, and the guys from Hertz had exactly what we needed at a great price, and they were super easy to work with. We were able to do almost everything over the phone, and they made sure we had everything lined up so we could stop by and with just a few signatures get on the road. Dennis is the manager, and he took care of us when all his team were busy, and on the hottest day of the year, so much appreciated.
We bought a car this week from Hertz Car Sales Scottsdale, working with Dennis. It was a good experience. What I loved most about their company was the no hassle pricing--the price you see is what you pay. No haggling or negotiating: listed price + sales tax + registration + $400 doc fee = what you pay. Dennis was great and never pressured us in any direction. It was a refreshing experience in contrast to how we were treated by San Tan Ford.
Purchased a 2016 Nissan Altima and within 2 weeks had to have the transmission replaced. Was told multiple times by both the salesman and a manager that a loaner or rental would be covered in the event of a repair being necessary, come to find out the fine print says it isnt covered and when confronted with that the manager told me Should have read the fine print instead of believing everything we tell you.Watch yourself while working with them they will lie about the smallest stuff, an example is that we arranged a test drive with a salesman and when we arrived the day of we were told by another salesman that the person we scheduled to test drive with and had gotten off the phone with 2 hours prior had died it wasnt until 20 minutes later when the salesman came back from a test drive with a different customer that we found out he wasnt dead.
Had I not purchased a new car, I would have purchased from this Car dealership. The salesman was really wonderful and very honest. I purchased a brand new car, but this was a very close second to my purchase. I had test driven a Nissan Rouge.
I’ve never done business with any rental place where 5-6 weeks AFTER my rental return I was charged for my rental on my debit card without any heads up, any prior notification as to when I would be billed or that they were about to take money of my debit card. It’s safe to say a week before Christmas, people may not be prepared for a 350.00 charge which put me in the negative.
Extremely helpful. Saw the car I wanted on the website, drove in and drove home the car that evening. Arturo was very friendly and helped make the experience one that I would return for.
Bait and switch:(I came here because they had great reviews and were cheaper than Enterprise but they sold me a car that clearly had never been through the inspection that was supposed to certify it.I test drove a car and checked the tires, engine, lights and it was great I was ready to buy. I started the paperwork but it was getting late so i had to come back the next day to finish up everything. When I came back they told me that they had actually sold that car earlier that morning and that I needed to choose a different one. Flustered, stressed, and frustrated I found the same make/model with similar miles and drove that one. This time, I was less thorough and I paid the price. I have receipts and inspections to prove the following:1. Oil needed changed2. Squealing belt3. Dashboard lights not turning on4. Air filters were dirty5. Hydraulic fluid leaking6. Protective panel on the bottom of vehicle missing/torn7. New windshield wipersThey would not reimburse me for the tires and any repairs I had and only had me go to their mechanic to get the oil changed.Ive had the car for about a year now and I already have to take it to a mechanic for strange noises. Mind you, this is a 2017 Toyota.Hertz, you messed up bad.
This was the best place to buy a car. We went to 3 other places this week and all added in fees that were ridiculous and were never told to us until we started paperwork. So it changed the price! All were 2,990 in desert valley living fees!! Called Hertz talked to Robbie and first thing we ask is there these fees? They said absolutely NOT! We came this morning and met with George and Robbie and we had the easiest time! Everything just fell into place. We now own a Car! Thank you Hertz!!
I bought a car 5 months ago...it hasnt even been registered to my name and they cant tell me when it will be registered to my name....however Im still liable for making the payments on time....overall not a good experience at all.....dont buy here!!!! scam?
I would NOT recommend them whatsoever. We were in desperate need for a new car and this was our last stop. Since we have owned our car, it is a 2017 Sante Fe, It has been in the shop TWICE now because our engine has blown up TWICE while we have been driving. They also told us that our car had never been in any accidents however when we did further research it has been in an accident.They were the least bit caring and the salesman was so pushy. I would never return here, they just care about the numbers and what they think you can afford.
John did a great job. It truly was fast and friendly service!! They even got us a better interest rate than the credit union. The best part was no haggling!! We would definitely recommend!
Worst time ever .. This is 2nd car Ive gotten from hertz.. 1st time wonderful experience at the camelback location. But the McDowell rd location was awful.. Ill never ever buy from them again. Rude salesman. He was more interested in cleaning another car he was driving. Acted like I was gonna steal the car. Wasnt given opportunity to really test drive car. If I hadnt already made my mind up about car Id have walked away... If I could give zero stars I would... Still havent received tags. Funny they wouldnt let me transfer tags I already had on previous car. Had just renewed them... Plus I had told them I already had financing set up.thur my bank .. They still ran a credit check on me & dinged my credit.. Im still upset over the Rude behaviour of the so-called salesman...
The best car buying experience Ive had. Loved the no pressure sales approach. My daughter and I were looking for a vehicle for college. John Fliss took us around the lot and let us look around at our own pace. He let my daughter sit in the cars, and gave us great input and facts about each vehicle. We were treated like valued and intelligent customers. We didnt buy a car that day because we had just started our search. Two weeks later, we came back because of the great service, and this time drove away with a car my daughter loved, at a price within our budget. Hertz Scottsdale even beat the low interest rate loan we got from our bank. For sure, we are coming back here for our next car.
Purchased a 2018 camaro from here and they said that the car had no problems and that it had been certified and everything. As I drive out of the dealership with my car I hear a rattling in my exhaust and the a/c unit would make a noise. I called them and told them about it and they did not really care and said, well what do you wanna do? I was completely shocked at their customer service and the way the handled the matter. Never told me the car had any problems and would not ever buy a car from here again.
No pressure sales. Test drove a couple of cars. Huge selection. Great prices. Mark the sales rep was the best. Would definitely go back next time I need a car.
John F. was great through the whole process; from test drives to close of sale and follow-up after to make sure everything was satisfactory. Brian also helped out - exceptional service. Thank you guys.
I have never experienced such horrible customer service. I get It, it’s car sales but how do you expect to get good reviews. Customer service is key is almost any industry!! Mychal has terrible phone etiquette and I feel like I was just a sale.He was very rude when talking to the bank people. Long story.Trying to get ahold of him was hell. Called and left messages and emails for over a week because I hadn’t received my plates in the mail and my temp tags were expired. I got ZERO replies or follow ups. I also contacted corporate and they suck too. No calls back. I would NOT recommend this location. I was not told my forms were sent up as a priority after repeatedly contacting them, so therefore I felt blown off and not in the know with what was going on with my vehicles plates.However, Jessica was great and fixed and updated me extremely fast. She sent me temp tags to get me through getting my real plates. I appreciate her sense of urgency.So glad this is almost over. 😠
What a joke. Bought a vehicle through them in May 2020 and now almost the end of Aug and still no plates. They’re blaming Covid and the state for the delay but was already told that they didn’t send my paperwork in. Then found out they use a third party that said the plates would be sent out July 10 and then the said Aug 18 still no plates.
Back again to purchase my second car from hertz. I was helped by Rick and John. I highly recommend both of them! They were very informative and kind. Not at all pushy like other dealerships. May I mention very good deals for cars.
We did our research and the 4 cars we wanted to look at turned out to all be here. The prices were good and Dennis helped us find what we were looking for with no hassle. Well be shopping here again the next time were in the market.
We just had the best car buying experience ever. Found the car on line and called the dealer with a few questions. The callback was quick and he had the answers. Made an appointment to see and drive. It was clean and ready when we arrived. Loved the car so we bought it! The entire process took approximately 2-2.5 hours. No shifting between salesman, no hardcore push to buy a bunch of extra stuff. Hurray for Hertz Car Sales Scottsdale!! Beautiful cars priced right.
Bought a Nissan here this week, was assisted by the lovely John F. Really knew his stuff and was eager to share info, which I was grateful for because I dont know much about cars. He gave a good analysis of the pros and cons of different car brands and types, and seemed even more determined than I was to get me in the best car possible for my modest budget. Since theyre a no-haggle establishment I knew he wasnt just doing it to get more commission money. I left about three thousand under budget.When I picked a car Ben in the back cleaned it up fantastically, I drove it home looking brand-new. Dennis walked me through the insurance and warranty options in a clear and concise manner. John made sure I knew the ins and outs of the car before I left, even showed me how to program the radio stations and how to get the spare tire out of the trunk.Overall, really impressed by the friendliness, helpfulness, and professionalism of the guys who helped me.
If you ever have the chance to buy any car from here, look for John Fliss. I never owned a car and knew little about car dealing or all other stuff related to owning a car, and John was very kind and shared a lot of useful info with me even though we never met before. It was a great experience for me as a first-time buyer.
Everyone was wearing masks and we got attended to quickly.
Just got a great deal here today. Dennis and Bryan worked so hardto find us the car we were happy with. The prices beat almost every dealer in town and they really help us get the lowest rate with our complicated situation. Will absolutely go buy another car from them again.
Staff was friendly and professional. They were all willing to help me. George was very attentive. They made car buying a nice experience.
Great energy in this building I had fun buying my car
Good prices and the experience was a lot easier than expected. Im glad I found this place instead of having to go through a bunch of dealerships. I got a car that was a lot more than I had expected with my budget and I didnt feel like I was being pressured through any of it.They are used rentals so the mileage is higher and there are some scuffs and scratches but the issues are so minor in comparison to what you get. Ive already recommended them to a few people and if I need another car down the road, this will be the first place I look.
Extremely rude and condescending. Hertz Phoenix has better people, better service and the same, cheap prices.
Wasnt impressed. Was told they had a certain car I was looking for. Drove an hour to go look only to be told by another rep they havent had them in a long time. Scam to get me in. They dont have the prices on the cars and you cant browse around without someone all over you. Prices are good, Ill give them that.
Sales associates are really friendly and they make the car buying process very easy.
I would not recommend their services. My reasons are as follows.Sold me a car with body damage. The dealer was like This car is inspected on like 120+ points and you have nothing to worry about. And when I found and reported the damage two days after I bought it, they said the guy who sold me the car has left the company so they dont know what he told us.But that I could have lived with. It is kinda my fault to trust to them and not do an inspection myself. But this was the worst. They knew that I wanted to buy it on credit-card only and so they lied to me, to my face. Told me that I can pay off the car loan with my credit card, and they assured me that I can do it online. Before buying the car, I had verified with the dealer and their finance manger thrice if the credit agency will accept credit cards and they assured that they will. Now when I called the credit agency, they would not accept credit cards.My advice: Please stay away from them unless you want substandard cars and to be lied to.Update: There is a response from the Owner below stating that they will reach out and resolve the issue, but no action of the sort was performed.So, standing by my review.
I had a wonderful experience! The guys were amazing and patient. David Thompson in finance is a true gem. Thank you I love my new car.
Huge shoutout to John Fliss, an honest and patient salesman. I was able to take my time to choose my first-ever car. The whole experience at Hertz Scottsdale is really fantastic!
In all my car buying experience this was hands down the BEST experience I have had!...My salesperson George was amazing..he stayed well after his quit time to follow through this sale. The finance guy was also amazing..showing me how to make payments to improve my credit score and save me money! NO ONE has ever taken the time and shared this easy trick with me. This place totally has YOUR interest as their top priority. I left there with my 2016 Nissan Juke that I have wanted for years and cannot be happier. Thank you!!
John went above and beyond to help me through the car buying process! I never felt pressured or rushed. I did my research before I went and everything he told me lined up with it. He was honest, friendly and knowledgeable. I couldnt ask for a better experience! Thank you for your help!
I would not recommend hertz they told me several different things as well as if there’s something with my car they would have it fixed . After purchase they said they cant help and left me with broken power steering as well as very wore down shocks. I would stay away from their false advertising
I found this location and the car I wanted on Car gru. I spoke to John and he said the car was still available. When I arrived john showed me the vehicle and I test drive 2 different models. John & Robby were great at helping my family out & answering all our questions. They met all of our needs and successful we got the car we wanted! Now Im driving a 2016 Kia Optima!!!!!
Great experience with John! Found a car I love at a great value. Thank you!
Expert, friendly service from their staff. Best car buying experience I ever had. And such a deal!
Great prices just dont like how they say they are different then other dealerships but try to add stuff to the loan with out asking first.
Amazing! Great service, beautifully maintained vehicles and rates 😁 And I cant even believe the warranty offered as well as extended warranty pricing 🙌 Glad it was smooth and comfortable, Love my choice and purchase so far. Ill update as needed 😉
Nice people here. No high pressure to purchase. Lots of great cars to chose from at this lot.
John was really helpful and made sure I got the best car for the best deal!
Absolutely hassle free! We bought a 2015 kia sedona with only 42,250 miles on it for 16,800. What a great deal on this clean, beautiful minivan! Very well cared for & up to date on maintenance, it was so smooth getting this vehicle! Go see John & Rick... great people to work with! So so happy :)
My husband and I just bought a KIA Optima from Hertz. The saleman we work with was John Fliss. He was great! We got a great deal. We were very pleased with David in the finance department. He was honest and SO helpful with getting us the best deal. We will definitely be shopping with them for our next vehicle!
John Fliss is amazing! He was so helpful and patient with me while I was deciding on a couple different cars. Super personable and great communication. He came with me during the test drive and let me drive a couple cars to help me decide. I went home to think about it and came back within two days and decided on a Jetta. John was very friendly and helpful throughout the entire experience. Id recommend him and Hertz Car Sales Scottsdale in a heartbeat!
These guys are awesome we went in and walked out 0% down and walked out with a new car john was great and David also he did a great job David showed us how to get are score higher great people all around over there everyone was so nice and wanted to work with us and THERE NOT PUSHY they let u look and they dont push THERE ALL GREAT WILL BE BACK FOR OUR 2ED CAR WHEN TIME IS RIGHT THANKS GUYS YOUR A 5 STAR !!!!!! JOHN AND DAVID THANKS AGIN AND ALL THE OTHER GUYS WHO HELP OUT AND MOVED CARS AROUND THANKS AGIN Melissa and Jason Ryan 😀😀😀😀😀★★★★★
We bought our second car from salesman George. A 2015 Altima and a 2016 Sonata. George was very professional and knew alot about cars and warranties. We were pleased with the cars and service we received at Scottsdale Hertz Car sales. We plan to contact George next time we need a vehicle. Thank you!
Drove to hertz Scottsdale from Tucson and was greeted as soon as we got out of the car by john fliss. He was so patient during the whole process. He was very knowledgeable about every car we tested drove (7 😬). He never rushed us and made sure we took enough time with each car. It made me feel so comfortable! David Thompson helped us with our loan and made it super easy but made sure we had everything. While David did our paper work John made sure my new car was prefect for me. I would recommend everyone to come to the hertz dealership and ask for John Fliss he is the best!
Awesome Experience. David and John were fantastic, stayed long hours working on our deal, friendly and got us the deal that best suited our needs. THANK YOU!
Was sold a maintenance package for $560 and after 6 months I had not received my vouchers they refunded me my money. One of the managers called one of the employees a derogatory name. That manager was fired. Needs sensitivity training
Very pleasant car buying experienceLots of cars on lot. Helpful staff. No hard sell.
Woww ! Bravo ! Hertz Car Sales Scottsdale. We dont usually write these things but, John Fliss sure earned his Props. Knowledgeable, thorough and last but not least ~Fast~. Only about an hour to roll out in my Mustang Super Happy Singing Mustang in Valley...Guess you better slow that Mustang down. Big Thumbs up to Rick the Top Dog GM. Super cool / no pressure through-out brief finance session. Got us the rate & payment we hoped for.
STILL waiting on a payoff on our trade-in and its been over a Month! Shouldnt have to police the dealer to do their job! Their car prices are fair and loved the no-haggling, but Hated the fact that they cant get paperwork right. We will Never go back!
Looking for a Kia Soul. Theirs all had lots of scratches! Not impressed. Ended up buying new and Im happy
Great place, the sales person was very helpful and super nice, thank you!
Great experience, excellent pricing, no hassle!!!Salesman Brian was terrific!!!!
Bad experience cars James in ...stock advertised not there ... Not going back
George was an awesome salesman and they got us approved when nobody else would do it.. So happy with our experience here.
I returned here to purchase a second car after having a great experience back in January. Apparently, much of the staff has turned over, resulting in a HORRIBLE experience that involved a bait and switch and the typical high pressure used car tactics that I came to Hertz to avoid. I was told by 2 salespeople that they had a particular car, only to come in, find them both to be off that day, and be told by another salesman (Art) that it was sold - but he had a similar one for $2500 more. The more expensive car was full of dings and dents, only had one key, and 44k+ miles.I asked Art for a pricing breakdown on the deal he was offering, which he put together for me - and stated it has the discount in it. I checked the numbers - it did NOT have ANY discount applied. When I asked Art why he told me the discount was there, but it wasnt, he smiled and said thats the best we can do. So....Art lied to me....and still expected me to buy the car??? I then questioned why my Hertz Loyalty discount wasnt being applied. Art told me its at the GMs discretion. He then tried to explain that they were only making $290 on the car and that any profit below $500, they wont apply the loyalty discount (see info below for how this is BS).I left without buying the car and made a bee-line for the Bell Rd location. Upon arriving, I was warmly welcomed by Dana who told me of course we can give you the loyalty discount!! Just show us your paper work from your first purchase. We found the same model car in a different color, with 6700 less miles, no dings/dents, and BOTH keys. With the discount applied, it was $50 more than the dented up version Art had tried to sell me at the McDowell Rd location. During the financing, the GM (Scott) and Finance guy (David G) explained to me that the loyalty discount had to be entered in a certain section of the pricing paperwork so that Hertz HQ reimburses them and they dont lose money on the deal. So much for the GMs discretion excuse at the McDowell location.Obviously, the Hertz McDowell team needs to get educated on how this loyalty program works - and the right way to run a Hertz dealership.If youre looking for a great deal on a pre-owned car and a no pressure buying/finance experience, then AVOID the McDowell location (and Art).Head up to the Bell Rd location, where they follow the true Hertz formula for a hassle free, low stress, car buying experience. Ask for Dana!!
Very nice no pressure sale .nice salesman
Incredible deals on newer vehicle and super friendly staff very professional would recommend buying a vehicle from this lot ...any day