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Bed DRS
10869 N Scottsdale Rd #107, Scottsdale, AZ 85254, United States
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Bed DRS
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Review №1

Johnny is the man. He was really patient, fun, and explained the science behind our bodies and what type of bed is ideal for each person. He’s really knowledgeable having been in the bed industry for most of his life. I’m not surprised that he has a ton of 5 star reviews. He helped pick out a bed for my friend who’s really excited about it.

LY
Review №2

We have been shopping for a mattress off and on for a while. Today we went to Bed DRS.Johnny Garland was absolutely fantastic. While I tried out mattresses, him and my husband had a great conversation. I was able to take my time and finally narrowed it down to 3. He explained the differences between the 3. I then chose and he gave me an amazing price. He was not pushy whatsoever, just real down to earth. I highly recommend Bed DRS. It was a great mattress buying experience from start to finish.

Ch
Review №3

My girlfriend and I bought a Nectar mattress from Bed DRS. We live in Prescott and so I made some calls to see if they had the mattress we wanted and had some other questions. Anthony was extremely responsive, gave me his cell phone number and even responded to me after hours. I liked him immediately. However, when we went to the store to pay for our mattress, and pick it up( which we ended up not doing), we dealt with Johnny whom we found to be rude and dismissive. Anthony more than made up forthis bad experience. He took the EXTRAORDINARY step of driving himself all the way to Prescott just to deliver the mattress!!! And he didnt charge a nickel for that.. I was totally blown away. And he apologized profusely for our negative experience at the store. All I can say is that Anthony will go to the ends of the earth to make a customer happy, and it meant a great deal to us. THANK YOU Anthony for what you did for us!!!

pa
Review №4

Johnny has been taking care of us for almost 25 years! He delivers the best mattresses and his best deal just as one would hope! He is honest, helpful, kind and our go to man! Went to him today for two mattresses and they are already delivered to our home. Johnny is the kind of guy who will always under promise and over-perform. And he will strive to make sure your happy. I will never buy a mattress anywhere else.Thank you for your help Johnny!

Ja
Review №5

Anthony was very helpful, knowledgeable and nice. Would definitely recommend Bed Dr. when looking for a mattress. No pressure sales. They are the only store in the area that carry Dream Cloud. Anxious to get our new mattress.

Ca
Review №6

Anthony is a master at customer service! We bought a mattress in Jan. of this year. It didnt meet our physical needs so Anthony let us return it (the mattress companies guarantee). We bought an upgrade but a totally different brand. He worked with us to get us what we need. GREAT customer service!

Er
Review №7

Johnny G. was a pleasure to deal with. After shopping all over Scottsdale we found the best deal by far at Bed DRS. Thank you Johnny. It was nice meeting you. I hope to see you again sometime.

Ca
Review №8

Johnny is always fantastic! Hes incredibly helpful and so friendly. They always give the best deals and delivery is fast and free!

pa
Review №9

Great service Nicest guy. I got a great deal on a good mattress. Definitely stop in here.

Wa
Review №10

Jonny was amazing! He was so knowledgeable and friendly which made me feel so confident in the bed I was buying. The store is super clean and I would recommend anyone looking to buy a new bed to go and check this place out, I’m so glad I did!

Ta
Review №11

I was starting to get very discouraged with mattress shopping until I came across Anthony at the beddrs! He was so patient, kind, and informative. This place deserves all the (5) star ratings plus! They have earned a long time customer for sure! :) Thank you!

Jo
Review №12

Very happy with my purchase here. Got a Tempur-Pedic Luxebreeze Soft and some 2 inch Tempur Pedic base platforms for a good price. Delivery estimate was accurate within 1 day of the estimated date. I only called once after a week and a half from my original purchase date to make sure the delivery timeframe was still correct, and what I was told by whoever answered my phone call was accurate.I went to a few other local retailers and big chains and glad I went with Bed Drs since no one could beat the price. VERY happy and sleeping well on my mattress!

Je
Review №13

Amazing service. Anthony is amazing. He made my bed dreams come true. Delivery was amazing. Customer service can’t be beat. I cannot recommend Bed Drs in Scottsdale enough. Fair price. Quick delivery. Excellent all around

Br
Review №14

Anthony, President, was great to work with. We were able to select a mattress, frame set. Excellent customer service.

Ch
Review №15

John was extremely knowledgeable and amazing to work with. We were able to find the PERFECT bed. We will definitely be using him in the future for any of our mattress needs! If you don’t use John you are missing out!

Ch
Review №16

Bed DRS had better inventory than any other vendor in town, plus Johnny had great energy and his level of customer service was beyond compare. I won’t buy a mattress anywhere else ever again!

Ma
Review №17

The service here is exceptional! Anthony was very knowledgeable and honest. He listened carefully to what I was looking for and helped me find two perfect mattresses for our home. The home delivery service was excellent as well. The entire experience from start to finish was more than I expected. I would highly recommend this place to anyone in the market for mattresses.

Br
Review №18

I was researching adjustable beds online. I decided to purchase the Rize Aviada. I found Bed DRS with a very reasonable price. I called and spoke with Anthony who was exceptionally friendly and knowledgeable. He was able to answer all of my questions and get me a great price. I would definitely recommend Bed DRS to anyone looking for a new bed. Ill update on the Aviada after delivery.Update on the Aviada. Its a really nice adjustable frame. The best feature is the head and feet being able to go below flat. I have a bad back and it feels great for stretching. I was disappointed when it showed up with made in taiwan on the box. I try hard to purchase made in the USA. I was led to believe it was made in the USA. I called Manuata (the manufacturer) and was told all of their adjustable beds are made in Taiwan. Their steel bed frames are made in the USA. They should be a lot more transparent about this fact. I would not have spent that kind of money on it if I would have known. I dont blame Bed DRS, they also seem to have been mislead.

Ma
Review №19

John was very knowledgeable about his products and offered great prices. Very friendly and easy to work with. Will defiantly recommend to others to shop there.

Ta
Review №20

We had a fantastic experience at this store. The President, Anthony Acosta, answered all our questions and we not only purchased mattresses but also pillows and sheets. The best customer service and excellent prices. Thank you very much.

Co
Review №21

Do yourself a favor and stop into this store before you buy from the “big guys”. The founders of Bed DRS have been in the industry for a long time, and it shows.Our experience here was amazing, from shopping to delivery, and Bed DRS will be our go-to mattress store as long as they’ll have us.

Sa
Review №22

Johnny was so helpful and knowledgeable about all the products. It was a easy, fun, and exciting experience. Can’t wait to go to bed!

JC
Review №23

This was a five star experience. My wife and I were bed shopping and went here upon the recommendation of a friend. Johnny was the salesman at the store when we went in. He knew the products, was very personable and took excellent care of us. We bought a TempurPedic that day and paid half up front. We set up the delivery day for about three weeks later by our choice. Three days prior to delivery, we paid in full and confirmed the day. The day prior to delivery, Anthony called to inform us that TempurPedic had sent the wrong mattress. Long story short, he called with an acceptable solution that would get us our mattress and make up for the inconvenience.That is what makes this FIVE STAR service. The owner spotted the problem, became involved and remedied the problem. Kudos to Team Bed DRS for a demonstrated commitment to excellent customer service.

Sa
Review №24

Very knowledgeable, I feel like I bought a great bed with a great price!

Je
Review №25

We needed to get a mattress for my child, but due to the pandemic we are not going to stores and therefore could not try out a mattress. Anthony, the co-owner, was amazing and worked with me to make the process so easy! We got exactly what we needed for our child in such a timely manner, within our budget, and with a no contact payment and delivery. I have personally slept on the mattress and it is very comfortable and my child is sleeping like a rock!! I really wanted to buy from a smaller business with more personal customer service and Bed Drs did not disappoint. I will be referring my friends and family to them and would not hesitate to buy from them again. Please support this great business!!

Ma
Review №26

Anthony was very professional and took his time to explain the differences in the products and what they mean to me. Definately a long term customer.

Wi
Review №27

I needed a remote for an adjustable bed replaced formy father in-law who is in his final stages of Parkinson’s. I called the manufacturer and the soonest they could have it to me was September 1.After researching the web I found Bed Drs and gave them a call. The owner is the hero of this story. I will have the remote overnighted. I have been in retail for 40 years and I know excellent customer service. Thank you so much for your help.P.S. And I live in Virginia!

Sh
Review №28

Coming from a hard to please new yorker, Anthony from Bed Drs on Scottsdale Rd helped us find the perfect mattress, at a great price. He was nothing but kind and helpful. I highly recommend them to anyone in the area looking to invest in a new mattress.

Gi
Review №29

I cannot say enough positive things about this merchant especially during our national health crisis. Anthony went above and beyond the call of duty to make sure that my grandson had his bed and even worked diligently to install a headboard that wasn’t even bought from Bed Drs on the bed frame himself!The mattress is excellent and also came with mattress pad, sheets and pillowcases.

Jo
Review №30

They were so helpful in getting me the right mattress that is comfortable and good for my spine. I even got to try out some amazing pillows and picked one that is anything but your typical pillow. Really impressed by the options I didn’t even know existed.

Ri
Review №31

I am a repeat customer which already says a great deal about my experience with Bed Drs. Johnny Garland is terrific and does it all for his customers.Many thanks for an excellent product and outstanding service.

Ja
Review №32

Anybody who does not get their mattress here cares NOT about customer service. Besides the most competitive prices the staff is unparalleled and Johnny is an incredible salesperson and Anthony, the owner is right there. And resolved an issue not even of his products fault. Only place I would buy a mattress period

Ce
Review №33

My wife and I just purchased a new bed and frame from John. Hasn’t arrived yet but we are excited. Very knowledgeable and helpful throughout the process. Plus we keep the business local.

Do
Review №34

What a great experience I had purchasing a bed... Shout out to Anthony and Johnny for being so amazing and understanding the importance of finding the perfect bed. They truly care about their clients making the right decision. If your looking for a new bed- Bed DRS is where you need to go and get the best service and the the most AWESOME folks that are passionate and kind when helping you find the bed that is the best fit for you!! Thank you again! I LOVE my new bed!

Am
Review №35

The best customer service I have had in years. Very knowledgeable, helpful and reasonable. They went above and beyond.

Je
Review №36

Happy we came. Very personable, didnt feel like I was being sold. Felt like our needs were #1 priority versus making a sell. You wont regret coming in

Se
Review №37

Fantastic response and customer service. Couldn’t ask for anything more! Will use them again for sure.

Ke
Review №38

We have purchased several mattresses from Bed DRS and Anthony is always professional, courteous, and fair. He provides excellent service and knowledge during the entire purchase and delivery process. We recommend Bed DRS and Anthony to all of our friends and family and will be using Bed DRS for the rest of our lives. It is so nice to have a family owned mattress retailer nearby.

Mi
Review №39

Anthony Acosta at Bed DRS was simply outstanding to work with! We received a great deal on a split-king adjustable bed setup which was delivered promptly. There was a manufacturer defect with one of the frames that was no fault of Bed DRS nor delivery company. Anthony worked hard for us to get the issue resolved and we are thoroughly enjoying our purchase. I would definitely buy from Anthony again and highly recommend Bed DRS to anyone!

Hi
Review №40

Great customer service, great prices. Thanks Johnny!!!

Te
Review №41

We bought 1 King and 1 Queen when we moved to Desert Mountain. We appreciated the time spent by the staff at Bed Drs as well as the willingness to negotiate a price. They helped us understand the options to meet our requirements after extensive discussion and testing the beds. Four months later we returned for an additional Queen and they gave us the same quality service and pricing. We were very pleased with our experiences there and would gladly recommend them to anyone seeking new beds and bedding.

Br
Review №42

Johnny was great and knows the business well.

Ma
Review №43

My sales rep was johnny, was professional and knowledgeableI got the bed i wanted with no high pressure sales

AL
Review №44

Love this place. Beautiful showroom. Customer service was amazing. The best prices in town and online. Will be a customer for life.

Do
Review №45

These guys are just fantastic. They are extremely knowledgeable and provide excellent service. I used them to help me find a bed solution for my elderly mother in Scottsdale. I live in New York City, so really relied on them for their expertise and customer care to assist my mother. The owner of the firm did a great job in personally selecting the right box spring and frame to fit the mattress my mom already had in the house. The delivery person was incredibly kind and patient with my mother (and my father who was very cranky) when installing the items and removing the old bed frame. Dont know what I would have done without these guys. They are talented and caring professionals and they really helped me out. Very grateful and recommend them highly.

ch
Review №46

Had a very good experience. Bought our bed and got so many extras. We were treated like friends forms the get go. Employee from the store hand delivered our pillows to our house. Very good communication. Would most definitely buy from again.

Ru
Review №47

The entire experience of buying a bed from Bed Doctors was outstanding! From the moment we walked in, Anthony Acosta began by asking what we were looking for, showing different bed manufacturers’ products, from memory foam to conventional mattresses to adjustable air mattresses from a company called Instant Comfort. We chose the Instant Comfort Q9 with an adjustable frame from the Leggett & Platt. Almost as soon as the bed arrived I ended up bed-ridden for a few days. The ability to adjust the firmness of the bed and the lumbar support option resulted in a dramatic and instant reduction of my back pain. Now, after six months of having the bed, my personal opinion is ”why would anyone buy a conventional or memory foam bed if one can have the Instant Comfort Q9”. We are so impressed with this product that we want to get a second one. I highly recommend Bed Doctors for their outstanding service, superb product offerings and their very competitive pricing. If you’re in the market for a new bed, you might want to give them a call. You will not be disappointed! My back certainly appreciates it!

A
Review №48

Excellent store with amazing prices. Very accommodating attendants that offered a good deal for a floor model. Slept on it so far for a week, astonished. Recommended

Ma
Review №49

From the drivers to the owner- top notch, 5*****s all the way and my mattress which Ive now had my 6mos. since mattress delivered before stomach cancer surgery & multiple feeding & chemo tubing, I love falling into my fabulous mattress & it allows me too sleep despite the machinery & tubing. To the owner of and the super delivery guys, a huge Thank You. Make note: the owner insured I had my bed & it set up before my surgery.Huge Kudos to you all.With sincere gratitude,MaryPat McHenry 😎👣💨🛌🛌🛌

Mi
Review №50

Johnny was great. He helped us find the perfect bed. We couldnt be happier with our purchase. It is the perfect match for our resting needs.

We
Review №51

We have been to other stores to purchase a mattress but Bed DRS made our purchase one of the easiest!! Anthony was a pleasure to work with from the second we walked in and addressed any concerns we had. We would highly recommend!!

Re
Review №52

This furniture place was worth there wait. My bed is really nice and people were great when they delivered it.

Ry
Review №53

I shopped Mattress Firm, that America Furniture and a couple of little other mattress stores, and I should have gone here first. Talk about people who care if you sleep or not!!! These guys really know what they are doing! Dont even bother with the other places! Prices are unbeatable and service is unmatchable!

Al
Review №54

Awesome service! Very helpful! 10/10 would recommend

Sh
Review №55

Great personalized service. Johnny will get you the perfect bed. The atmosphere is relaxed, kind and generous. Highly recommend.

pa
Review №56

Great selection and prices. Anthony was great to work with.

St
Review №57

John at Bed Drs is your go to guy when we need a mattress. Our family has been buying from him for many years. The Bed Drs store at Scottsdale and Shea is very nice, has a great selection and John is there to help answer all your questions. We recently bought a set that was delivered the next morning. John made sure everything went smoothly. We highly recommend this place for mattress purchases.

Ch
Review №58

We had a great experience at Bed DRS. Johnny Garland was very knowledgeable and professional, making the shopping experience and decision making very pleasant. We have purchased mattresses from Johnny in the past and have always been very satisfied with his customer service and genuine desire to make sure you are purchasing exactly what you need.

Cl
Review №59

Great service and pricing!!

An
Review №60

Excellent service! Very knowledgeable and organized. Everything went smoothly from selection​ of the mattress to delivery.

As
Review №61

Anthony was awesome! He was very friendly, talked to us about how customizable their beds can be, and is very knowledgeable on the product. I highly recommend going to Bed Drs. over a big chain retail store!

Te
Review №62

We received outstanding service from Anthony at Bed Drs. He found us an awesome deal on the perfect Bed in a Box mattress. We were getting ready to move so he held onto it and their delivery was as promised to the day and timeframe three weeks later. Highly recommended.

An
Review №63

Very knowledgeable, helpful and no pressure! I have already recommended this store!! We are sleeping great! Thanks!

Eb
Review №64

Simply Outstanding service!!!I found these guys through a link on Amazon. I called and spoke to Anthony, what a CAPITAL fellow! ... I bought the Beautyrest Smartmotion 2.0 Base x 2 from him over the telephone.The Item was purchased and shipped from Arizona to Texas, delivered and set up in my home on time by professionals all for a VERY VERY SWEET PRICE, when compared to local dealers . Anthony managed it every step of the way.Needless to say I am actively encouraging my pals to buy from him and I encourage everyone to buy from him too.Meanwhile Im saving up for another base for my guest room.

An
Review №65

Easy to work with! Great delivery!I love my new bed!

Be
Review №66

I appreciated Johnny and Wes for their help and consistency in following up on questions, ordering, and delivery of the mattress and base Inourchased. The delivery was the only reason I wouldn’t have rated them a 5 and this was likely beyond their control as Serta sent the wrong mattress and the delivery company was just a bit slow in scheduling. But in both cases Johnny was totally on top of it and advocated for me and took care of matters. I’m thrilled with the mattress and am more comfortable sleeping than I have been in years. And nobody pressured me to buy—they presented options and let me choose. The pricing was excellent. I highly recommend Bed Drs and Johnny and Wes in particular.

Je
Review №67

Excellent. Very knowledgeable.

Si
Review №68

The bed I purchased from is really great. He gave me a great deal on the bed. Is more comfortable than my Tempur-Pedic. And the adjustable frame has come in very very handy. As someone who suffers from sleep apnea and is a licensed massage therapist I would highly recommend them.

St
Review №69

Great experience, a good guy with good intentions for you to sleep well. Very positive experience.

Ch
Review №70

This review is way overdue. I cant say enough good things about my experience with Bed Drs. My husband and I decided to take the plunge and invest in a really good mattress. We were drawn to Bed Drs because they do a full analysis of how you sleep and what mattress might best suit your needs.After finding out what type of mattress would work best for us, Anthony walked us through the store explaining what our options were and why. He took his time with us and didnt try to sell us up into a more expensive option. We felt like he truly wanted us to be happy with our purchase. We picked a foam mattress and they delivered it within days. Delivery and set up was super easy and convenient.At first we loved the new mattress...but then we started to feel like we made the wrong choice. We realized were spring mattress people...not foam. My husband called Anthony and he couldnt have been nicer. He went above and beyond to accommodate us again. He didnt make us feel bad or that we were inconveniencing him.I truly cant say enough good things about these guys. I have already recommended them to family and friends and will continue to do so. Thank you Bed Drs for your incredible customer service. The only thing Id do differently is write this review immediately instead of waiting a few weeks:)Sent from my iPhone

Ve
Review №71

It was a great experience and highly recommend Bed Doctors. No pressure and excellent customer service!

Br
Review №72

I bought a cal king beauty rest from bed drs several months ago. I searched all over looking for a bed like my sisters mattress 1st she bought in lk havasu some years back. It happens that bed drs is the only place that sold these...years ago. But Anthony invited me to visit and I found a beautiful bed more comfy than my sisters. I trusted him immediately. Ive been all over the east valley looking and it was destined finding this place so far awAy but worth it. I cant feel my husband flipping and flopping on his side nor do I slide off when I sit on the edge. The plastic protector is a waste of money I hated it but I love love my bed. Go there. See Anthony. You can Thank me later.

ji
Review №73

Best place to buy a mattress!! Period!

Mr
Review №74

Very good prices and selection, low pressure, friendly salespeople.

Information
100 Photos
74 Comments
5 Rating
  • Address:10869 N Scottsdale Rd #107, Scottsdale, AZ 85254, United States
  • Site:https://beddrs.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=scottsdale
  • Phone:+1 480-922-0020
Categories
  • Mattress store
  • Bed shop
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:11AM–5PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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