Ryan was thorough in explaining the difference in the various mattresses. He encouraged me to try each one. I was not rushed or pressured. He was up front about the delivery date and the possibilities of a delay. Overall a positive experience!
Loved my experience at the mattress firm today. Staff is super helpful. Made buying a new mattress very easy. Enjoyed talking with David, my sales rep. Highly recommend this place
Ryan was awesome. No pressure, not pushy and very informative. Very chill. We got a better setup than we would have going online and spent less than expected. 10/10 Recommend.
What a wonderful experience! Ryan is awesome!
Jared was very knowledgeable and patient in the process of finding our new mattress. He was great at multitasking with multiple customers and made sure all of our questions were thoroughly answered. He listened to our needs and we found the perfect mattress!
I recently went into Mattress Firm to find a comfortable, inexpensive mattress. Ryan helped me switch out my top choices and I eventually settled for a great buy! Ryan was very knowledgeable, kind, and efficient throughout the whole process. It was a wonderful experience!
Came into Mattress Firm looking to replace a mattress with a budget and was very lucky to bump into David and have him help us find the perfect set up. Not only were we able to get a great mattress but also a box spring and base. Nothing feels better than feeling listened to and assisted. So many times you go into stores worried you’re going to be sold and seen as a dollar sign but that’s definitely not the feeling we got. I’d recommend seeing David anytime someone shops here. :)
Ryan was excellent and helped my daughter in law and granddaughter pick out perfect mattresses for each of them.
Thank you Mattress Firm Store #138 Davidwhat customer service help I was really impressed by his representation Mattress Firmexperience in explaining the different beds and getting me into the right mattress for my heeds and price.He really helped me and was helpful with all questions and really patient and knowledgeable.Thank you again David what a great helpful customer service experience.
HOW did I ever sleep without an adjustable base before?!! All thanks to the amazing Ryan for guiding me through choosing the PERFECT bed I never knew I needed..Currently spending every free moment in my new glorious bed!!Thanks again Ryan!
Robert was such an amazing help! I came in not knowing anything and he had so much knowledge, very professional, and respectful. I would recommend this mattress firm to everyone I know! We will definitely be back to get our kids bed! Thank you so much Robert R. for everything!
Great experience at Silverstone store in North Scottsdale Arizona. David, our Sales Consultant, was friendly, knowledgeable, professional and genuinely interested in our sleep and health needs. No pressure to buy, just great service and deals!!!
Ryan was most helpful agreeable and laughed at all of my jokes. I’m very pleasant experience. Thank you Ryan
The entire process purchasing a new mattress could not have been better! Jared was extremely knowledgeable and helpful in navigating the perfect mattress for my family in our budget. Was able to take care of everything online and communication was quick and efficient! Definitely recommend going to Jared and Mattress Firm for all your mattress needs! This guy knows his stuff! Thanks y’all! Will be coming back next time I’m ready for another purchase!
Robert was awesome. Very polite and has a grip of knowledge about his products. He gave me helpful suggestions on mattresses that will help my back and on a potential guest mattress. He wasnt too pushy and he never pressured me to buy right away. I highly recommend Robert to anyone looking for a mattress. He cares about his customers and will go the extra mile to find the perfect mattress at a great price. Give Robert a holla.
I had a great experience at Mattress Firm Silverstone!The sales person, David Plagman, was super helpful and very knowledgeable!I would definitely recommend Mattress Firm Silverstone to all my friends in Phoenix!
Im so happy I chose Matress Firm. David was so knowledgeable on all matress choices by style and comfort, I couldnt have asked for a better consultant he checked all the boxes for me in service & knowledge and did it all with a smile. Thank you David you were wonderful to work with. I will forever be your customer and send others your way for sure.
Ryan is the man! He helped us find the perfect mattress! He made it easy and quick!
Ryan did an awesome job showing us different options. Not pushy at all and very helpful. Check out was quick and easy too.
Jared S. was great to work with! Incredibly knowledgeable, responsive and made sure allmy questions were answered. He was able to help quickly set me up for a great night’s sleep for a lifetime!
David was very helpful knows his beds and have is super service. Highly recommended
Ryan took great care of our needs! It was a quick and simple transaction! I will definitely use them again!
My husband and I used Mattress Firm at Silverstone a few weeks back and were very pleased with our experience. Ryan was very informative and gave us plenty of time to make our decision without being pushy. So far we are happy with our Tempur-Pedic Cooling Hybrid Mattress.
David was very helpful and friendly. He gave you a good feeling about your purchase. He exhibited a high level of integrity and we were happy doing business with him.
Ryan was very nice and professional. He is knowledgeable on products. I’m very satisfied with service received.
Robert was great. Very patient and professional. He took the time to work with me & my husband to find the perfect fit with the best price. We were fairly challenging since we were ready to get rid of our old tempurpedic and switch to the new hybrid beauty rest. Thanks Mattress Firm.
Salesperson was very knowledgeable and clearly explained differences between models. Worked with us to get desirable combination of price and features. Very good overall experience.
David made it easy to purchase 2 queen mattresses. He worked with me to get the best price. I would purchase from him again.
Dave welcomed us and provided very helpful information. We made our selection and had completed our purchase in something like 15-20 minutes. We are very satisfied.
Dave is and was very helpful with my order. I am very thankful for his time and patience
I highly HIGHLY HIGHLY HIGHLY recommend Mattress FIRM !! First I’d like to say is that I actually bought a box spring from another company that I would not mention due to respect of the code. But the box spring I bought from this specific company I was completely unsatisfied and disappointed in that specific product. So I literally woke up at 6am the next morning and stumbled upon Mattress Firm ! I accessed their on site chatters, and I ran across JARED (give this guy a raise) and this guy was pretty amazing! He was dealing with my morning grogginess and me talking very sporadic because I didn’t get a proper rest that night! So he was pretty cool and very professional and this gentleman set me up pretty dang straight at 6 am!! He searched some local areas and helped me get a proper box spring ! I went to get the box spring at the Warehouse in Tolleson and those guys were amazing! They were very helpful and everyone was outstanding!! I must say this is the best experience I have ever had with this company and I highly recommend if anyone needs anything dealing with furniture, appliances, or whatever they have, GIVE them a shot! Mattress firm is an amazing company with excellent product!! And thank you Rob as well, you guys are incredible man! Holla back !
Ryan was so personable, knowledgeable and helpful and took his time in explaining the different features I was looking for. My 2nd great purchase at Mattress firm!
Thank you so much, Ryan!!! Very helpful - we appreciate your mattress words of wisdom!!
David and Austin were very helpful. I am a repeat customer. The value is great and the service impeccable! Visit this store!!!!
Excellent service. Staff was friendly and knowledgeable. Time from beginning to end was great. Good COVID protocol.
Robert was great! He found exactly what I was looking for, and at a great price too! Go see him!
David P. helped us pick out a new mattress and base that we love. We couldnt be more pleased with the experience! David was extremely helpful, kind, professional, and thorough! I would recommend to any of my family and friends.
David had the information I needed quickly, the payment link was sent promptly, and delivery is confirmed. Perfect!
I have bought several mattresses from Mattress firm and they have always make the purchase so simple .Love them
Austin was super helpful and extremely efficient in helping us purchase our mattress and arrange a quick delivery turn around.
Ryan is very pleasant and knowledgeable. Good experience.
David has now sold us 2 mattresses in a year. He is very helpful and has knowledge on every mattress. Wouldn’t buy from anyone else.
Great service and Robert helped us find the perfect fit for our guest room. Long time customer of Mattress Firm. They offer excellent customer service!!
Ryan was very helpful and got me exactly what I needed.
Great deals and great service. Thank you so much for your expert advice.
Excellent service! Thank you for making it easy to purchase a mattress 6 stars.
We were very pleased with the helpfulness of the staff. They were courteous and non pressure.
Always get great, knowledgeable customer service. We are repeat customers for this reason! Robert & Joy are tops & the products are too!
Jared was awesome to work with. Super knowledgeable and very quick with everything.
Very helpful! Took only a few moments to purchase a new mattress. Thank you Robert & Joy!
David was great! He didn’t try to up sell us on the mattress. He showed us the features of each and let us decide from there. Would definitely buy from him again
Robert was very friendly +helpful. Highly recommend this store!
Very beneficial being able to actually review our options in person and have a very qualified representative explain the pros and cons of each mattress. Cannot be done online as effectively
Mattresses and good people. David answered all my questions, showed me mattresses without pushing anything, and got me a good deal.
Knowledgeable sales person.
I loved working with David at Mattress Firm I’m Scottsdale. He was knowledgeable and friendly to work with. He made the process seamless!
David is knowledgeable, helpful and, above all, patient!
The Mattress Firm made our selection and purchase of our new mattress and frame an enjoyable and easy experience. Our sales representative was knowledgeable, friendly and very helpful. I highly recommend this company if you are looking to buy a new mattress and frame.
The whole staff at every store needs to be trained in customer service,
Wonderful service; fast and knowledgeable!
Robert at mattress firm was awesome. He was very friendly and a pleasure to work with.
New kid Austin extremely helpful could not have done a better job
David helped us even after hours to help us get the mattress we wanted before it went off sale! Thanks David.
Great experience at this locationHighly recommend
Dad helped us get all set up with our Purple mattress and gave us all the ins and outs and was very thorough. She also helped out my elderly parents to get them the best mattress for their circumstances. Great service and look up Dai, she won’t let you down.
David and Bob were great to work with! Very professional and went above and beyond to accommodate our needs. We selected a bed that we later changed our minds about, not once but twice. David made the swaps easy and pain free. The delivery crew was also professional, considerate and respectful. We are completely satisfied with our experience. I would recommend this location to anyone in the market for a new bed.
Very helpful finding what fits me best
Ryan was very helpful and kind!
Manager David was thorough, kind and took time to educate us. He also worked with us on price. Great experience!
Great fast service, David was very professional
I walked in to just do some research one day, and Dai greeted me with enthusiasm and willingness to spend as much time as necessary to answer all of my questions and concerns. After trying many mattress combos, she was able to match up my needs and wants perfectly, and at a great price. I will be back soon to order another for a guest bedroom.
Awesome service. So glad we stopped in instead of shopping on line. Much easier to pick the mattress we wanted. Dai the salesperson is a total champ. Great attitude.
Quick and easy process. Affordable and convenient delivery as well!
David was fantastic to work with! He was professional, knowledgeable and patient. We purchased 3 mattress sets from him and couldnt be more pleased. I highly recommend their product and will definitely return for further purchases.
We purchased a new bed at Mattress Firm and had a great experience. Dai was great to work with and were sleeping well at night. Delivery was just a day or two later. What more could you ask.
Super quick process and got a great deal with an adjustable frame included!!!
Very good and professional. Will definitely recommend and come back .
I will always make sure to use mattress firm for any other mattress purchases. David P. Was very helpful and professional, and I couldn’t have asked for a better experience.
David was very helpful.
Ok so as I’m walking in the store in Silverstone my wife and I said here we go into a mattress store...uggg. But we met Dave, he was chill and not pushy at all. Great experience over all!!
Dai was just great in helping us select the perfect electric bed for my mom. She was patient and walked us through the options, well definitely be back!
Good service 👍
Our sales person was very knowledgeable and helpful. We weren’t familiar with much of the new technology in bedding, so greatly appreciated her explanations.
Go see Dai at Mattress Firm! Very friendly and helpful! We had a great experience!
Dani was wonderful to work with. Helped make my mattress decision so easy!
I first thought of giving 4 stars, however, the customer service I received from DaiTiara was over and above. The mattress I purchased we loved! The delivery service stained the mattress on the way, however, DaiTiara took very good care of us. Highly recommend Mattress Firm and definitely ask for DaiTiara as she was over and above! You get my vote!
Dai was a great help and pointed me in the right direction purchasing a new mattress, Thank you
Stopped in today to look at mattresses, the representative, Day, was incredibly helpful and accommodating we are thrilled! Can’t wait to sleep on my new mattress.
I just purchased 2 mattresses and a traditional box spring and an adjustment base from the nicest and most knowledgeable sales associate Ive ever met, DaiTiara Brown.Dai was far superior in every aspect of the sales process without being over zealous or over bearing.I had been in another Mattress Firm store in April (on Mayo) and couldnt get out of that store fast enough.Not Mattress Firm Silverstone where Dai works. As soon as I walked in I was greeted with a hello and a warm and welcoming smile. I told Dai what I was looking for and she listened to my needs and guided me from there with her knowledge and expertise.Excellent customer service
Ryan was very professional
Excellent service
Swag experience:)
Dai was great
Positive