They made buying a new car a great experience. Genuinely friendly, helpful, listened to what we wanted, and didnt pressure us into anything. Bought our brand new 2021 Chevy Spark through them and love it

Phenomenal team of great professionals who know how to make customers happy! Special shout out to Kohl, Danny and Chris who wowed our family with many perks and features included in our car package. Danny was kind and understanding, expediting paperwork process as our curious toddler was making her way around the dealership. Thank you for not kicking us out when we started messing around and pretty much “gardening” a la “I want to snap all flower blossoms” style! Courtesy toddler:)Chris was particularly careful with numbers and signatures, attentive to details. Kohl made sure we understand how the car operates and walked us through important perks. Thank you for a follow up the next day!Overall, a very wholesome experience and a great team work!One thing though, I would like to suggest is perhaps bottled water and some tea for customers who don’t like coffee.Thank you guys!We will be back for the next car!

Great experience with the service team! Friendly and extremely helpful.My only issue was with the online reservation system. It shouldn’t give the rental car option for appointment times outside of rental desk hours.

Staff was friendly. Knowledgeable. Listened to me and my concerns. Worked fast and had my car ready quick even though I didn’t have an appointment. Made me feel like a valued customer. Answered all my questions. Even took the time to walk me to my car and explain questions that I had.

It was a routine service for which I waited in their waiting room. The room was clean, had a tv, coffee maker and socially distanced seating. They were quick and efficient and washed the car afterwards.

I have bought from here before and my latest car recently. With low inventories all around i was excited to find A car with An affordable price. I spoke with Christian who worked with me to find A deal that fit my budget. We did everything electronically which was best for me working during the day. When i got to the dealership we signed papers and we’re out in less than 30m. It was A great experience for my daughter who got her first car. Thank you we will be back for sure

Christian Madrigal provided excellent customer service. We did not feel rushed or pressured to make a decision at any time. We really appreciated his approach in ensuring we understood all areas of the process. Thank you Christian. Also, Chris Conley provided us with excellent service as he walked us through the paperwork needed to purchase our vehicle. Great team!

I recently had a terrible experience at a different Hyundai dealership so I called Premier Hyundai of Seaside and they were more than happy to take care of me and they did an excellent job. Marvin in service went above and beyond for me but after meeting a few employees while waiting for my car I could see how wonderful they treat everyone. Thank you Premier Hyundai of Seaside.

Clean and well run dealership. Wonderful staff that are highly professional. Whole process of buying a new car was quick, efficient, and fun. Financing was easy as well. I would recommend working with Dylan. He communicates succinctly and was a pleasure to work with.

Matthew and all the agents offered excellent service throughout the entire process. Welcoming and clean environment, all our questions were answered and the whole process was quick and efficient. Very honest and helpful team that was willing to cooperate. Would recommend to family and friends 100%.

I brought my car to Premier Hyundai of Seaside.I was out and about running errands yesterday afternoon. I was getting ready to leave the parking lot and somebody pulled into the parking lot beside me and told me that fluid was leaking underneath my car. I didn’t know what it was so I immediately took my car to the dealership. I didn’t have an appointment and told Marvin, the service advisor my situation. He said that they would try their best to look into my car the next day and provide any services my car needed. I received a call back that my cars service was complete. I was happy with the customer service, the service I received at The Hyundai dealership. In addition, they gave my car a complimentary car wash!!!Thank you to Marvin and the staff at Premier Hyundai !!!

Absolutely terrible experience from beginning to end.Had to call 5+ times at various days and times to FINALLY get someone to give me an appointment. I asked for an estimate on the work and Im told Ill get a call back by the end of day. Absolutely nothing. Never got a call. I called back again two weeks later asking for a service manager, the operator directs my call to them and goes straight to voicemail. As a dealership a good portion of your work relies on phone calls yet I can never get ahold of anyone except the operator.Checking my car in at service was probably the only acceptable part of my experience. However after I went home, once again it took 3 calls just to have my questions answered.The car was barely washed and parked somewhat far away from the service center. After a few miles I hear a scraping plastic noise coming from my car. Turns out they didnt properly tighten down the skid plate and a huge chunk of it was dragging. At this point I didnt want anything to do with this dealership and I fixed the problem myself.If you value your time or car at all do not come here. Between clearly incompetent technicians, lackluster customer service, and the inability to do something as simple as picking up the phone, youre better off going somewhere else.

Matthew was great! He made an otherwise tedious process fun and enjoyable. I would definitely purchase another car from him in the future! We love our new Ioniq and are so glad that you had one available!

My car suddenly would not would in reverse. I contacted Marvin at the service department and he was awesome. He got me in right away and went to work on the problem. When it turned out I needed a new transmission and there were issues regarding whether or not it was under warranty, he argued on my behalf! Once he got the ok, he looked for a new one and got it there asap for me. I got my car back today, not only fixed and running great, it was clean as a whistle, inside and out! I cannot say enough about the service I received at Premier Hyundai in Seaside, and especially the outstanding customer service from Marvin-he way above and beyond! I will be taking my Hyundai there for service from now on.gratefully,Jo Murray

This is a great dealership. They gave me honest help getting out of bad deals from other dealerships and getting out from under water.Now, the service department is just as good. Having a 2:00 appointment meant I was out by 3:30, with a comp car wash and free water and coffee to enjoy while watching the SF Giants on a big screen in the customer lounge!

Marvin is THE best! He is always so kind. He will make sure you’re taken care of in no time at all! Thank you, again, Marvin!

Excellent service! Very friendly and helpful. Will definitely continue to have my Santa Fe serviced at PH of S.

Very professional, polite service. Marvin was honest, and very informative about everything. They accomplished what I needed in less time than expected. I would highly recommend to everyone.

The service department at Hyundai is excellent. Better than any other one I’ve been to. They only do what has to be done, consult with you before doing a service, and then charge righteous prices. Had four new tires put on the vehicle the week before bringing the car here. Hyundai caught the poor job of balancing and aligning, and corrected it.

Amanda is awesome! Super sweet and knowledgeable. Fabian was great as well, thank you for the shuttle service! Everything was done sooner than expected! Great costumer service all around.

Excellent service.From scheduling thru picking up my serviced and washed Hyundai on schedule.Very professional staff.Highly recommend.Thank you Premier Hyundai of Seaside.

Wonderful customer service. Took my car in for an oil change and asked that they check it over. They did find a couple of issues and drove me home so I could leave my car overnight. When I picked up my car the next morning it had been washed and upon driving it home (about 20 mins away ) I marveled at how well itdrove. So happy!!

Amanda is very excellent. My only suggestion is to hire additional staff to ensure wait time for service is not unreasonably lengthy. Thanks to Amanda for a great attitude and a job well done.

I’m always well taken care of at Premier Hyundai of Seaside. Each visit goes smoothly and all the service representatives provide great communication and customer service.

I was very happy with every aspect at Premier Hyundai. Jeff was my salesman and he is the exact kind of salesman that I wanted. He is very knowledgeable and asked the right questions. Steve in the finance department did a great job as well. I highly recommend them to anyone who is looking for a car.

After the total loss of my Venue I was feeling pretty down. I went to Premier Hyundai of Seaside to get a new car. I felt totally taken care of, respected, and listened to. I got a sweet pre-owned Elantra and Michael and Steven were simply amazing. This is the second Hyundai dealership where I have had a great car buying experience. I can highly recommend.

Great Experience with taking care of the customer. Dylan sales representative was great to work with and timely with everything. Open and honesty is great to see. Having Joe the manager was wonderful as well. I would purchase another vehicle from the dealership again.

Had my vehicle serviced 9/7/21. Service fast, friendly and professional. Marvin is the man, would definitely do business again.

Both Marvin and Miguel were super helpful and polite. They got the job done with great efficiency . It waa much appreciated!

Customer service was excellent. Employees were all relatable and understanding. Shout out to Marvin Poole for taking excellent care of me

Great experience. Mr. Poole was efficient, accurate and courteous. All the employees in the service department were very friendly and kind.

I had a terrific experience at this dealership. The sales manager Amber was friendly and easy to work with. She gave me the best price on my new Hyundai Venue of all dealerships within 75 miles of Seaside. The purchase went very smoothly, efficiently and swiftly. It was the quickest and easiest car purchase I have experienced. I would definitely go back to the dealership in the future when I need another car.

Hello everyone at Premier HyundaiTHANK YOU once again for your kindness and great service (Marvin Poole) Amanda and last but not leastJeff 🙂You all have a great rest of the weekSee u all next time 🙂Sara Johnson

Avoid this dealership. In order to get my credit pulled I had to unfreeze 2 accounts. I hadnt done this before so I wasnt sure how to do it. The sales manager gave me 2 numbers to call. However neither worked as I spent almost an hour and a half on hold or trying to navigate confusing menu choices. The sales manager informed me that many other customers were able to do this quickly with no issues. Of course this was very unhelpful. Finally I figured out how to do it online which took almost another hour because the verification process for each credit reporting bureau. During negotiations I requested that they provide the roller rear compartment cover that was mysteriously missing. They agreed to have one shipped to me but 3 weeks later I am still waiting with no follow-up from the dealership.

Marvin was great. They diagnosed my problem and gave me no pressure about how best to deal with it. Thanks Premier.

Very friendly and efficient staff. Marvin understood my concerns and give me a complete report re. the work done and to be done.

Every time I go to a scheduled or non-scheduled service for my Elantra, Ms. Amanda is always there which is a good thing, because her attitude is what most dealerships need. She is always in a good mood whether I’m the only person in the shop or they’re multiple, she makes sure that she addresses everyone by reassuring us that she hasn’t forgotten about the people in the back. Also, she remembers my name and vehicle and I got the car over 1 year ago Almost, that says a lot about a person . Whether I may come in a lot that she remembers, or she just likes to put a Dave to the names of her vehicle owner’s. . Please keep her forever working at the desk!!

The team at Premiere Hyundai--Christian, Danny, and Chris--were first rate. They worked diligently with us to work out a good deal so we could buy the car we wanted (a Chevy Spark). I highly recommend Premier Hyundai in Seaside.

I have had my car serviced at Premiere Hyundai twice since I found out that a new Hyundai dealership had opened in the spring of 2019 after the previous one had closed down. I had already had one service done at the Gilroy dealership, which is about 30 minutes away, so I didnt want to have to go that far everytime I needed a service done or parts. Premiere Hyundai has provided me with great customer service, and their service manager, Marvin, is top-notch. He kept me updated on the status of my car, and ensured that everything was done to my satisfaction. Thus far, Ive been very pleased with Premiere Hyundai.

Many thanks to Marvin for helping me out on a road trip. He squeezed me in to check why my low pressure tire warning kept popping up. Even though he was booked for next 3 days, he had my Sonata checked out (and washed!) so that I could continue the next leg of my journey without the added stress of warning lights!

Great service. I got my new car in less than 2 hours. Best car buying experience ever.

Friendly and helpful. Had a few minor delays as they are still working out bugs due to recent startup.

Ray in parts is a awesome guy, he went above and beyond to help me find a replacement key for my car when I was stranded at the dealership. He even offer his personal car to use to get the replacement in San Jose. Because of him I would have no problem recommending this dealership to anyone! Literally saved my 4 year anniversary! Thank you!

We live in strange times. The car industry is suffering on several fronts. Yet, my experience with buying a new vehicle from Premier Hyundai in Seaside made me realize that, despite our changing world, they are still able to make customers feel welcome. Richard (our salesman) was professional, friendly, and very helpful. He even gave my family and I an inservice on how to use the unfamiliar new technology that our new vehicle came with.I heartily recommend Premier Hyundai for those of you that are looking for a vehicle and a staff that will be reliable for many years to come.Sincerely,Ty Spencer Vossler

As a woman car shopping by myself, other dealerships treated me like I didn’t know what I was talking about or needed my husband with me. Premier Hyundai of Seaside did NOT make me feel that way and working with them, especially Dylan, was a great experience. I highly recommend this dealer and Dylan as your salesperson.

Premier Hyundai of Seaside was great! Communication was clear, the rep, Amber was knowledgeable and super nice. All around a great experience!

I had a very pleasant and fast car buying experience.

I wanted a pretty quick buying experience. In the past I’ve spent 6+ hours at a dealership & still walked out unhappy. This time was way different! I texted ahead of time w/ my trade in info, set an appointment & told Amber (my lovely sales person) that I would be coming after work & didn’t want to keep us there all night. The entire staff was really welcoming while I waited. I think we started at almost 6 & I was driving home in my new car by around 8:30. In addition to Amber, I also worked with Chris (i’m pretty positive that’s his name!) in finance & he made the money part fun instead of overwhelming which was really nice. Buying a car is no small purchase and the entire team made it an enjoyable and easy experience.

Jeff was friendly, professional and knowledgeable from the start. Buying was smooth and easy. We were able to secure great financing on our Palisade Calligraphy. Definitely worth the trip.

BUYER BEWARE! I bought a used car from this place about a month ago, within the first week the car broke down (only 5 years old) I took it to the shop 5 times in 3 weeks and poured thousands of dollars into it. I called this dealership to explain all the issues and they said they couldnt do anything for me. It was a complete and total lemon. Needless to say Amber who sold me the car told me it had run flat tires, when it fact it did not and when I asked for a spare tire kit that she promised me she said I didnt know they werent run flat. Isnt it your job to know about the car you are selling and not claim false information? The whole experience was slimy and creepy, I definitely learned my lesson not to buy a warranty, complete and total waste of money and time and they werent in the slightest willing to work with me.

Called in for an appointment to address an issue the the trunk latch mechanism and was able to get an appt the next day, and a Saturday, no less. Greeted professionally as I drove up. Processed quickly, and expected to have to leave the car there for the weekend, but no. They fixed the problem, which means they had the part or got it quickly, and also texted me the results of a safety/mileage diagnostic where I could select which services, if any, I wished them to perform same day. Then got the final text mid-day to say it was ready to pick up. My experience could not have been better! Very easy and convenient!

I love Hyundais. I have been dealing with Hyundai in Seaside for about 5 years now and, honestly, the service was never great... before today. Amanda and Alma were extremely professional, helpful, and attentive. I was so pleasantly surprised. They are the kind of people that keep customers coming back. I bought a new car last year that, for some reason, doesn’t work with the hands free command button. When I first bought the car, I brought it to Hyundai’s attention and they did not want to help and just told me that my car must not have that feature. I know this isn’t true because I tested the same model that does have it. Amanda went out of her way to try and solve the problem and when she couldn’t figure it out said she would reach out to corporate on my behalf. Again, 5 star service.

Marvin is the best service manager that I have ever experienced and I have had 5 Lexus models over the years, Toyota Landcruisers and a Cadillac Escalade . He makes the experience enjoyable but above all he is totally transparent on what your car needs. Thanks again Marvin.

My experience is alway excellent. Mr. Marvin Poole is my service writer and he is alway provides me with updates on my vehicle and what is needed. Whether it’s courtesy service or having my vehicle washed.Each of my visits are always wonderful. The people there are great, friendly and professional.I would recommend anyone to Premier Hyundai of Seaside.Thank you for being in the community.

Great service department. Easily explained pricing. Good to go! 👍🏻

Robert was wonderful to work with! We would definitely buy a car through him again!

I signed up my first lease for a premium car. With these folks, I had nothing but the best experience and received the best deal out there in the market. Thank you Jorge and Amber for excellent service!! I looked at some of other negative reviews and was a bit concerned but when I visited them after working out initial details over the phone. All those concerns were found to be firmly untrue. It was clear to me throughout the buying process that they value their customers and are eager to win their business. I highly recommend Premier Hyundai!!

Professional, friendly, helpful and on time. Been to other Hyundai dealerships and now I will only come back here. It is worth the hour drive

Friendly service advisors. Work done on time. Car was not vacuumed or washed. I realize this is a Hyundai dealer and not Genesis, but this G90 was bought new here before they had stand alone dealers and is their flagship. I had hoped it would be vacuumed areas.

I had a very good experience purchasing from this dealership.

I appreciated the friend, professional and quality service we received.

So my first choice was wow a great priceI came a Jeff the salesman was excited and welcome. He gave me hope for his welcome service. All the worker were being welcome and help a lot.

Marvin made the experience quick and easy. The entire service team was friendly and knowledgeable.

Dylan Wade and Chris Cooley (finance officer) provided good customer service. They were helpful and patiently answered our questions.

Great job servicing my Hyundai!👍🏼

Excellent service provided by Amber (internet sales manager), Jorge (sales supervisor ) and Chris (finance director). I couldn’t be more pleased and highly recommend for genuine unstressful car leasing experience. I leased a Hyundai Sonata Hybrid and the trio at Premier Hyundai of Seaside exceeded my expectations!! Thank you and highly recommended

Always good customer service ☺️

Fantastic Very knowledgeable very professional very kind very patient five stars

Everything was quick and easy. Went to a few different places but came back here for the service.

Excellent staff and service. I arrived early and Marvin, Service Manager, was ready for me. Super nice, very professional, and gave me a written report of my vehicle.

As usual - efficient, thorough and very friendly!!!

So happy I found this dealership near me. Customer service is excellent here. So far Ive worked with Amanda and Ramon, both superstars in service! I bought my Genesis G70 in Palm Springs but live here near Monterey so needed a location nearby for service.

Factory recall and 1st year service was promptly provided.

I will never go here again. They charged me $800 after telling me repeatedly that I was going to pay about $350. That was after they had been horrendously rude to me all day. I hope the entire service department dies in excruciating pain.

Great service done in a timely way.

Fantastic service. They were very kind and finished faster than expected

Marvin was able to get my car fixed and do a 7500 mile service at the last minute on a Friday afternoon

Excellent service, Delfino was outstanding and honest, recommend it.

Had the vehicle I wanted in stock, got me the price I wanted. I was in and out quickly with minimal hassle.

Service for my 2018 Hyundai. They also sell new Hyundai there.

Marvin was awesome took care of us despite some initial miscommunication from telephone rep

Great customer service, people so friendly!

Friendly service. Great communication!

Without a doubt, my experience at Premier Hyundai is the best I’ve ever had at a car dealership, and I’ve had some good ones over the years(although those were when my credit was good). I’ve had some bad ones too, but since we all know about how bad they can be, I want to highlight the good that these people exude, especially their friendliness and honesty.Someone with my credit situation might have some experience in the area of rejection, and I couldn’t help but laugh at myself on the way down to see about a car- because I was expecting more of the same. The only reason I did go is because my car had just broke down -again- and a bit of research(googling “car loans for horrible credit”)led me to several options that I knew I didn’t want(read: giant blowup gorillas out front and websites that left me feeling desperate)......and Premier. I’ve never owned a Hyundai and wasn’t exactly pumped at the thought of doing so, but then again, they do make the Genesis, so I knew the company had at least a semblance of a soul, lol, plus, maybe they would have some cool used cars.When I got there I was helped by a receptionist, who alerted Matt, the sales manager, that I was there. Matt, Dylan, Jorge, Thomas, and both receptionists of whom I neglected to get the names of we’re all fantastic.Matt was undeterred at my low expectation of success, and confidently searched out workable solutions without overpromising.Dylan set me up with test rides and had good instincts into what I might like, as well as providing great conversation and attentiveness without being overbearing.Jorge was making everyone laugh, including myself, and although we didn’t speak for long, his presence alleviated the last of my dissipating anxiety about the whole thing.Thomas was skilled at the paperwork side of things as well as very patient with me while I figured out some insurance matters.The receptionist that shall remain unnamed for now and I had a great conversation that made me feel much more at home and at ease.Seriously though- go see Matt if you’ve resonated with any part of my little story here- his professionalism, positivity and I can’t stress this enough- honesty- we’re top notch and I am so glad I went down and made some new friends at Premier Hyundai.PS-Hyundai has much cooler cars than I thought, and I LOVE like LOVE the car. (I was actually able to drive off in a car!)These guys are the best and I’m sure they’re going to have to build a bigger place to handle their business if they keep operating with the integrity and skill that they showed me.Thanks for reading.Go to Premier Hyundai.

Marvin is awesome!

The Hyundai recall was handled very well. Marvin was friendly and helpful, as usual.

Excellent service!

Good product. Hot box selling techniques

Marvin P. is the best!

Great, friendly customer service!

They are always nice.the receptionist is always so helpful and great .

The customer service from the finance department was horrible. You should not have to feel discrimination when you’re the customer. The finance manager located in the Chevrolet side was rude and discriminatory. I left feeling very upset. They don’t get that they need the customer to sell cars, don’t drive the customer away. Only if he wasn’t rude or talked down to me— I would have just bought the car.

The Hyundai Sales Manager Raul, needs to learn better costumer service. I tried to buy a used 2019 White Elantra 28,000 miles, that my granddaughter took a liking to after test driving it. I asked him to give me a break on the price $14,900. A very good price under Blue Book for this particular vehicle already. He told me that is the best price within 200 miles, and he couldn’t. I asked for any discount, anything, and he said no. The next morning I noticed he dropped the price $200 on line $14,700, but no one called.Feeling Kinda miffed I decided to see what used cars BMW had, lo and behold, a 2019 Sonata SE 18,600 miles, priced at $15,800, also Avery good price under Blue Book. After I asked for an anything off I bought it for $15,500. + tax and license, $800 more than$14,700., but almost $3,000 more luxury and car, than the Elantra........Thanx Raul, I’m very pleased that you led meet to this purchase! I will never attempt to purchase a vehicle Premier again, nor will I allow any of my family or friends either!

Great service

Best deals in the country 👍

I needed a new coil for my engine, the piece costs 90 dollars at the autostore but for their whole service was going to be over 400 dollars, and when i said that Id rather fix it myself they had already fixed my car without my consent and they had to essentially rebreak my car to let me take it home. I felt that because I am a woman they assumed they could financially take advantage of me. Im heavily skeptical that they messed with my car more. Go to a mechanic DO NOT let this hyundai location service your vehicle. They couldnt even look me in the eyes when I picked up because you could tell they were trying to scam me. Just awful

Do not buy from this dealer. Period. We have had a terrible experience.

Fast and great work

Excellent service.

I had such a nice experience here. I just bought a new car a few months ago, and had to take my car in because I thought my brakes were bad. But they were not, and they were so understanding and only charged me for the oil change I will definitely come back to the dealership from now on!!!