My wife recently spoke with an employee at StoneWorld. Beyond walking away demoralized and patronized, I can say that it has inspired this review to be posted to make others aware. Before I continue, please take a look at my history - I dont post reviews, in fact this is a first, but considering how upset my wife was when she returned home, I felt that this was a special instance worth noting for others.*Imagine* - You buy a house, pick out a stone (which is expensive btw), source a fabricator to install said-stone and then drive 40 minutes to meet with said-fabricator....then the fabricator takes all of that for granted and shows it.My wife recently had an experience here where the fabricator at StoneWorld decided to (quite literally) question her, her judgement [in style and material], ability-to-purchase (from what Im assuming was her age and hopefully not due to her being a woman) and when he wasnt pleased with any of her responses, he decided the best response was to tell her that her choice was tacky.Why would anyone want to work with a fabricator, or contractor for that matter, who makes their customers feel self-conscious about THEIR choice? Frankly, who cares if YOU dont like to stone - if IM paying YOU, then YOU should be accommodating to my request; otherwise, why even stay in business? Especially when we were comfortable spending 10K+. We happily took our business elsewhere - Id recommend you do that as well.Brent - do better next time. First time customers should be treated with respect and dignity, not judgement.
We always get compliments on our tile and backsplash and it’s all thanks to Nicoli and Stoneworld
Great selection, nice and knowledgeable staff.
We could not be happier with the results of our kitchen remodel, thanks in large part to Nicoli AuYong at Stone World! Our vision for the kitchen involved extending the countertops to run the length of the kitchen and dining area (stretching ~20 feet) and creating an island with a waterfall edge. This was our first kitchen remodel and we were unsure what material (quartz, granite, marble, etc.) to use, or even the cost. Nick proved to be an amazing consultant, helping us understand the pros and cons of each type of stone, and also brainstorming countertop layouts with us. Importantly, Nick was also mindful of our budget and he managed to fit all the cuts on just 2.5 slabs instead of 3, which saved us hundreds of dollars. Scheduling the installation was also a breeze. We were so impressed by the workmanship that we contracted with Stone World to also fabricate stone sills for our homes windows. Would recommend Stone World and Nick without hesitation!
No pressure staff, nice showroom, very helpful. They offered lots of options on how to get our project done.
Incredibly friendly very helpful they didnt have the material that we were looking for but were able to find it through a different vendor and sent us on our way to go find it with them have they had material that we needed in stock they would have already have my business I will be coming back to shop here because of this
Took the time to answer all my questions and offer samples to take home and look at where they will be used.
Great place to find natural stone products at great prices. My husband and I have used them for several projects and they are incredibly helpful and easy to work with. Weve bought some really stunning pieces of stone from them and highly recomend them for anyone who is looking for stone or porcelain products.
This was a nice happy accident. We meant to go to another store but we ended up here. I like the intimate show room. After a long day of hunting around SoDo and experiencing rude unhelpful people, we found something unique. The staff was kind and knowledgeable. Excellent customer service. The back area is a little uh...not totally organized but but definitely worth a first visit if you wanna talk to somebody who cares about your needs.
Beautiful showroom, great staff, and they directly import so there prices are low.
Awesome service. Quick and efficient. Great price on a remnent piece.
Great selection and excellent customer service. Very happy with our products.
Very nice selection of tile and stone. Very good customer service.
Nice selection, great staff
Excellent selection & variety. Knowledgeable staff!
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