Great staff with timely and competent service. The facility is well set out and signposted. The site is clean and uncluttered, and the pricing reasonable.
Paul was very friendly and responsive over the phone and understood how to handle my storage needs. I also like the location as it is located in a centralized area near many stores and people around. The price is more reasonable compared to other businesses in the area and I feel secure in storing my belongings there.
Very nice staff and RV storage facilities. A good place to store your RV.
Very friendly staff that are easy to work with. We purchased a travel trailer that was being stored by the previous owners in a covered space. We had the space transferred to our name and only took about 10 minutes. So nice.
Super nice manager! Great storage place!
This business is AWESOME! Management is always polite and works to make your storage needs/moves as smooth as possible. Great response time for any questions. Highly recommend!!!!!!! Thanks so much Tim - we will definitely keep you in mind when the need arises.
My family stores at both of their properties. These guys are great! Best customer service ever from Tim and Paul. We have RV storage and an inside storage units. Bathrooms are clean, space is clean, we always see them driving around the lot cleaning and checking on things. The office is covid safe too and it made my move to sherwood so much easier! Thanks guys!
Great place to store your stuff
I have 2 10×10 units. A little expensive but overall its a great place too store your stuff. Staff is awesome and very nice 👌
Sentinel Storage was very pleasant to work with, the staff very helpful! During these difficult times the staff was very respectful and courteous. Hats off to you guys and thanks Seamus for your great customer service and assistance in setting up my storage unit, it’s greatly appreciated. The facility is clean and the unit even has a light! Hooray!Bryce
Ive been with them for a few months now and couldnt be happier. Anytime I need anything they are happy to help.
Customer service on the phone was great... I paid and reserved the spot on a drive up 10’x15’ unit for the next day. I went in the office the next afternoon to pay for another month in advance and to put my lock on my unit. We get to my unit at the other location and someone else’s lock was already on my unit.... I was surprised that there was nothing sentinel storage could do and that they were really gonna try to ask me if instead I would take an inside unit. “No, I reserved a spot yesterday”, I said ... “isn’t there another unit available... because I was under the impression that I had reserved the second to last drive up unit for that size.” She goes on to tell me, “that other unit has already been reserved unfortunately by someone else.” “Well has that person moved their stuff into another reserved persons unit?... because that’s what happened to me, and I’m here right now”, I said. After wasting 30 extra minutes she finally agrees to give me what I paid for and corrects the mistake they made in giving out my unit to someone else. 6/10 experience because at least they made their inconvenient mistake right in the end.
Great folks to work with. Friendly and helpful. Clean facilities. Bathroom on site! We’ve occasionally need to stored items before during home builds, but this was the best experience.
Very responsive and kept their commitments! Which is extremely important to me.Sentinel staff recently proactively reached out to me to let me know there was a problem with my boat cover. I reacted immediately to the issue, which I was previously unaware of. Sentinel’s early warning saved me a lot of time and effort in repairs vs if the issue had been left undetected for an extended duration.Thanks again Sentinel Self-Storage!!
Secure sites, great customer service, fair prices.
I have been a customer of Sherwood Sentinel for quite a few years. It started when I needed a large unit due to moving and a place to store ALL of the stuff from my house. Then a part of my life came up suddenly where I needed to switch careers but had a couple thousands of dollars worth of materials from my previous career that I needed to quickly find somewhere to put it all until I made a final decision about what to do with it. I came to Patti and Katie (works in the main office of Sentinel) in a panic about seeing if they could help me find another (my second) storage unit to hold all those supplies. I cant say enough about Patti and Katie! They have ALWAYS been very helpful, answered all my questions, greeted my phone calls in a positive and welcoming manner every time. One of the things that has most impressed me is that if I need to go into the actual office to ask a question, pay my bill or whatever...they always cheerfully greet me AND always do it by with that little extra touch of welcoming me by greeting me by my first name, not many people do that anymore! I cant say enough about Sentinel and the ladies that have helped me. If you are looking for a welcoming, VERY CLEAN, and local (they have two separate facilities in Sherwood so they can help find something that will best fit your needs) storage facility, I cant recommend Sentinel highly enough! Lastly, what a great way to help support your local community of Sherwood! Thank you for making the hard job of moving my household and then the unexpected career change and finding a place to store all those materials an easier process. Thank you again!
Great! No issues with my belongings or my automatic payments I’m good!
I was very happy with my experience. The gentleman provided multiple options so that I could make an informed decision on which unit was best for my needs. I appreciate that!
Honesty, it was the easiest, smoothest process weve ever gone through to get a storage unit. Not to mention your facilities are in superb condition and cleanliness! Thank you.
Fantastic staff. Very helpful and they make the entire process simple & easy. Well Done!
Paul was great to work with. He accommodated our needs in every way.I would recommend Sentinel to anyone looking for a space to store there things.
The storage areas are clean . The property is well taken care of. Seamus was very helpful and friendly . This is THE place if you need another garage.
Sentinel has been a great RV storage unit for us. They have all the amenities we wanted (pull through parking, RV wash space, fresh water, grey and black tank dump, propane, vacuum). If we ever need RV storage in the future we would use them again.
These guys are the best. You wont find care and professionalism on the same level anywhere!
From the time we started renting until now [6 yrs] we have had nothing but troubles. Our roof leaked and all they did was put aluminum up, they never fixed our unit. In fact they were kind enough to tell us if something was damaged we had to use our insurance they wouldnt pay for any damages.Weve also had our price increased every year weve rented from them. I will never rent from this company again. I do not recommend them. If you do expect price increases and apathetic maintenance.
Suoer friendly and amenities are AWESOME!! So convenient for all motorhome needs!!
Great customer service and attention.
Quick to get me signed up. Friendly and new units are very nice !
Too expensive
Great service, great access for my 25 ft. Trailer. Super helpful staff. Super clean.
Update: our dog ran away and the office staff graciously reviewed their camera footage to help us find her. Above and beyond for the community. Thank you!
This is a very clean storage. Ask for Katie. She is very knowledgeable. Manager with excellent. Peoples. Skills... This place has good securities. Cam and high fence. Barb no hanky panky goes on there at nights. Or when the office is close
Excellent facility. They take pride in their place and it shows. Great staff.
Customer oriented
Excellent, Great Customer Service
Storage for that crap you just cant throw away.
I went to my storage to get a few things and I found a rat!!! I posted the picture !
Great place to store anything.
Excellent team and customer service
Very professional office staff.Clean storage facility.