Hector and his crew are the only people I will go too for car fixations. Im always satisfied with their work and the prices are exceptional! The staff are hard workers and so nice! I will recommend this place 10/10.
Thank You Joe and Allen!I’m from out of town so when my heater core went out at the start of winter I went searching for a dependable mechanic. I went to online reviews for help in choosing a place I felt I could trust. I narrowed it down to three places in the Southgate area then called each one for a quote. Allen answered the call and was friendly and listened to what I thought my car issue was. He gave me a quote and a timeline of how long it would take. When I brought my truck in I checked it in with Joe, who just like Allen, made me feel like I had picked the right shop. They finished my truck ahead of schedule the week of Thanksgiving. When I picked up my truck Joe says bring the truck in before your cross country trip back home so we can look at it and make sure everything is safe for you and your family. It’s great when you meet people that care. It’s even better when you find a business that cares.To Allen, Joe and the crew at Southgate Auto, a million thanks for your help and hospitality.To anyone reading this, give them a call and follow your instincts, these guys are trustworthy and fair.Sincerely,Roman C.
I came in with a really simple quick fix and the gentleman at the front desk wasted no time assisting me. He was helpful in every aspect. THANK YOU for the your professional and prompt service!!
Great shop in good location. Took my car in for oil change and to check out my tires. The wait was about an hour so I walked around the area. Grabbed a bite to eat and came back and sat in the waiting area. The workers were all friendly and my car was finished. They pulled it out and it was ready for me to just drive off. Great place! Definitely recommend
Great so far. Took very good care of me and my vehicle. Lowered higher end sports car and they had zero issues with it being lowered and had all the proper equipment and knowledge to handle it. Very informative and respectful people. Great customer care. Awsome technicians. Will definitely go back and they have my business
2008 Ford Focus SE/Came in for 3 engine mounts and a vacuum leak. Turns out the vacuum leak was a flex pipe, and the motor mounts are $250 each. 3 hours, 2 motor mounts, and a $150 flex pipe later she runs like a dream. No more loud starts in the dead of winter, and no more shakes like she’s withdrawing from her last hit of methadone (she was screaming before, now she’s happy as a clam).
Finding an honest mechanic is similar to finding a unicorn. The professional and friendly service here is top notch! They call and discuss options for vehicle without pressure to get a better sale. My son also had his car repaired (last year) and has had zero issues with it. If you are looking for great service, great price and honest repairs, this is the place to go We will continue to be customers of this business!
I needed an oil change done and the wait was not that long. My car drove very smooth afterwards. The employees were polite and friendly. The prices are good and for the work they do it’s fair! All around great car shop.
Honest car shop. Fair prices and friendly staff :)
Such a great shop! I had a flat tire down the street & they came out and put on my spare and took care of the tire right away. Very friendly employees. Waited in the lobby. One of the nicest car shops I’ve been to. I won’t take my car anywhere else :) Thank you to the guys up front
This is the best mechanic shop in the area if not in the whole state, Alan gave great service and is very professional.I highly recommend southgate auto center
After 2 1/2 days in the shop, we got no where. They couldnt find out what was wrong with the car, . They lied, and said that their master mechanic came in to look at car, and it was the timing belt. Lie...I watched from across the street during that time and car had not been moved. Just wish they had been honest, instead of wasting our time. Car had been there 4 times in the last 3 months.
Great service. Great staff. My approval for women who are intimidated talking to mechanics.
I read about this place and after seeing so many good reviews decided to give it a try. For just a brake job I was charged nearly $1000 dollars and that wasn’t even for the entire car. All this just to drive away dealing with much of the same problems. Just do the work yourself if you can. I’m very happy for the other people who had a great experience here, it would figure I wouldn’t be one of them. Complete rip off.
Honest and hardworking staff, stayed open for me until 7 pm on a Saturday to make sure I had my truck for the weekend
Great service, very friendly staff, very helpful and explained everything with ease
Amazing work got me in and out quickly. Mike worked with me with negotiating the price to repair my vehicle.
The mechanics was real nice and understanding and see if they will get you the problem Saturday I rate them five star
Good shop. Anytime you call they provide prompt service. Theyre friendly, fair & work to get your auto problems solved👍
I had an issue with the heater in my vehicle. After visiting a nearby shop and getting a quote for over $1000 . ( I am on disability) I stopped at Southgate Auto. Mike was working the front counter. He had vehicle checked out recommended replacing thermostat and flushing heater core. I agreed a now have heat and saved hundred of dollars. Mike was polite,informative and kept me updated. This shop is great!
Excellent service ever visit I’ve had
TNS(top notch service) quality work and fast service
Really great shop! Ask for Mike upfront, he’ll take care of your needs :)
Great customer service and fixed my tire issue quickly! Thank you!
Always tried keeping my old parts charged me for an oil change I didnt get, My exhaust is still really loud after I went back 3 times and paid 400 bucks to get it done
This shop does great work! Staff is very professional and trustworthy with your vehicle. I have been dealing with Allen for years and he’s the only one I ever go to with my car issues. You won’t be disappointed in coming to this shop.
I experienced the best service with them. This was my first time there and I absolutely loved it! Joe made me feel like family. I am very pleased with the service and would recommend any and everybody to come and see them!
They are amazing anytime I take my car in they get me together every time I just love them. They even know me by my name. If you need work done on your car this is the place period you never have to wait for them to look at your car Unless it’s one of them busy days but they work fast and Their prices are great thank you good year
Have brought my car here a couple times and will continue to use them when I need any kind of repairs done. Everyone there is very friendly and professional. Mike is great. He was able to get me a good deal on my repairs, he even delivered my car to me when the work was complete. Absolutely will be recommending this place to friends and family.
Priced around and found these guys, they offered professional service on the brake job and tires and alignment. pricing was also great. will return for rotations.
Honest and Always Helpful, You Guys Rock!
Checked and repaired my vehicle this Saturday after stopping at 3 shops at 11 am and being turned away; they were busy but still managed to get me in and out; will definitely recommend
The shop has a history of treating its customers well. From the front desk to under the car.
Brand new tires and oil just in time for the ice and snow. Always fast, reliable, and reasonably priced. These guys are the best Downriver.
Provided professional service with great price
A+++ My car is running perfect, customer service is the best. Very understanding about my concerns and reassured me of all the problems and what needed to be fixed. Forgot to mention price was very good !
These guys are the real deal! Gave me a great price on my brakes and very friendly staff. I almost fell asleep in the chairs in the waiting area. Would recommend to anyone looking for an honest shop.
Fair pricing, fast service.
Shop always does a great job! I don’t go anywhere else! Ask for Allen, you won’t be disappointed!
My timing belt went on my 2011 vehicle, instead of Alan and his staff JUST slapping another belt on, they inspected EVERYTHING and discovered that there was metal pieces inside the motor and transmission. They worked with my warranty company and ordered me a new/used motor and transmission.I would be a wreck trying to figure things out if Alan and his wonderful staff werent top of things. Thank you Southgate Auto Center... For giving me back my truck!!!
This place is the place to go! Ask for joe. They do excellent work and are very honest and dont try to upsell you! Thanks you guys!!
They told me I had to either rebuild my engine or just get a new one because of an oil leak on the manifold. We went to another place to get their opinions and they told us the gaskets on the manifold just need to be replaced, so we had them replace them and it’s been fine since.
Professional service with great pricing, keep my car on the road!
Best experience ive had at a auto shop in a really long time, thanks allan you really went above and beyond!
This review for 2/1/20. This is a great shop! These guys go over and beyond the call of duty of customer service. Theyre good and honest people and thats hard to come by these days. They fix your vehicle in a timely manner. The prices are fair and if for some reason your repair is held up they will communicate the problem to you. This will ALWAYS be my go to place for my repairs. One last thing thats great, is that the shop is open on Sundays too.
Been coming here for years! Shop does great work. Allen is great!
Very trusted company. We highly recommend them 🙂 my husbands car is running amazing. Thank you guys again.
6/24/2020 Just got a set of tires and a full brake job for my FJ Cruiser! This guys were great and honest! Fixed my ride in a timely fashion and their prices were fair! Thanks you so much for the great work 😀
Very professional, Allen was very helpful. Shop did a great job with my car!
Great shop!! Friendly staff. Did great work on my vehicle!
Professional i love 💘 you
Great place to take your car.
Best auto repair facility in the southgate/downriver area. Dealt with a couple shops in the past but none come close to there service and prices. Great service managers that make you feel comfortable. You’re in great hands with southgate auto center
Hands down the best shop in the downriver area extremely polite staff very knowledgeable mechanics this is a place where you can come to and not have to worry about getting ripped off or being charged for work that wasn’t done. Your car will be done right here and while you’re getting your car serviced you can relax in the lobby in very very comfortable chairs and watch the tv, coffee, water, and juice are also available. Trust me if you want your car treated with respect and done right come check this place you will not disappointed.
Helpful, friendly, reasonable prices,, free food and drinks while you wait.
Allen the greatest I work at the 50s Pennzoil and hes helped me over the phone very knowledgeable.
Best Shop around town ! They are the real deal fr. Very honest company..
Highly suggest visiting these guy. All I needed was a tire repaired they got me rite in even though they were very busy I was in and out very quick.very satisfied customer great service.
Great service! My car is running amazing !Thank you will highly recommend
They went above and beyond to make sure i got the best deal, beat the other 3 shops estimates and got the job done the same day, thank you. You guys rock!
Very good mechanic Santo very easy to work with billing very easy very good work
Felt like I was being overcharged for battery. Got me in and out quickly though. When they found out that I was unhappy with pricing they went out of their way to make sure that I left happy and completely satisfied.
Very skilled, dependable, and reasonable
Great people, great service. Won’t take my vehicles anywhere else. I would really recommend them for any of your car needs.
Always great service. Always so friendly and polite. Also very quick service also.
Great n friendly device allen n the guys are awesome night recommended
In out. Good price
Took my vehicle is for multiple issues ive been putting off for while now, service was great and prices were fair. Office is extremely clean, will be back for any other issues.
Repeat customer Was highly recommended, great crew.
Best bunch of guys Ive ever met.
Really good people fixed manifolds on my hummer and ran the pipes, thanks for everything and keep up the good work
Good mechanics,got me in fast, reasonably priced 👍
Cisco and crew are professional and friendly. They really work hard to get and KEEP your business. These guys are solid downriver boys that care about puttin you back on the road safely and affordably.Buy these fellas a beer. They deserve it!
Offered great customer service. Staff was very knowledgeable. Will be returning and recommending
Ask for alan for best service. Clean environment, glad to see good local auto repair shop. Will be back for further vehicle needs.
Installed new transmission on my 2004 ford explorer in 1 day, other shops told me weeks. I can finally go over 40 lol. Thank you!
First time customer, shop was super clean and staff was super friendly, prices were fair. will definitely be back!
First time customer, treat you like you are family. Will definitely recommend my friends and family to southgate auto center. Thank you for everything Alan
Had some serious electrical & steering problems with my Mercury Mariner, got 3 estimates and they not only beat the others by hundreds but they did the repairs within a day which included removing the steering wheel and replacing a hard to deal with alternator. Allen was very professional and I would .highly recommend them.
Great workers great customer service best auto shop to go to in downriver
Great guys they are always helpful and always make sure my car is right!
Great staff and service!
Great service, honest and professional guys here
Great service and very good to work with.
Gave me a great deal on tires Goodyears will definitely be back
Fair prices and good work.
Professional service, alignment was dead on, beat belletire price on tires
FIRST TIME COMING IN VERY CLEAN SHOP VERY HELPFUL WONT GO ANYWERE ELSE USE TO GO TO BELLE TIRE BUT THESE GUYS BEAT THEM BY ALMOST 25 %
Great customer service, showed me everything that was wrong with my car. repaired my car in a timely manner
I would recommend anyone to this shop
Service was excellent
Very professional environment i love the new look
Treated well with good service.
Fair prices and very honest
Nice people wonderful service
Excellent work at a fair price.
Great people!
Best place
Great job and service
Good