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Good Care Auto Repair
16399 Fort St, Southgate, MI 48195, United States
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Good Care Auto Repair
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Ju
Review №1

Went there about 8 am this morning just needed a patch . Was in out about 15 minutes fair price and quick that’s how I like it

Bl
Review №2

Great service and very professional. Will definitely come back

je
Review №3

Awesome prices. Honest and fast. They did what needed to be done and was upfront on cost. Saved me 650.00 under dealership

Ja
Review №4

Great service and communication. Very fair pricing. My car rides like new. Next time my car needs service this is where it will be.

Tw
Review №5

Got the job done quick and saved me a lot of cash. GREAT SERVICE

Kr
Review №6

Friendly, smart, quality, service. Honest time-frame given for when they can get vehicle repairs completed.

Cl
Review №7

The work was done in a timely manner, Great customer service!! They gave me a ride to work and pick up once my vehicle was ready. This was a GREAT find. Not going anywhere else. I highly recommend them to everyone who is looking for an honest mechanic.

Ch
Review №8

Do yourself a favor and avoid this place!! I brought in my car because the power steering was locking up while I was driving. I told them what was going on and they said it was a sensor in my steering wheel $600 later and it didnt fix the problem. I drove a mile after picking it up and it locked up again so I took it back. They looked it over again and said they had no idea what was wrong with it and they couldnt fix it. So I took it to another shop and they fixed it no problem for $400!! The mechanics at the other place I went to said the sensor had nothing to do with what was happening. A total scam of a auto shop...

De
Review №9

Kevin is the greatest mechanic out there. He is fair and honest and provides great advice. I lease all my cars, but purchased my first used car and boy did it have tons of issues. He located each one. Some might say the pricing here is a tad higher, but the old adage goes, you get what you pay for! I recommend this place and wish I could give it 10 stars. He will be my forever mechanic.

Ro
Review №10

Ive been taking my vehicles to Good Care for years. Ive never had a bad experience

Mi
Review №11

Great honest people. I brought my mom there to get her car fixed cause they did a great job on mine years back. They did a great again and was very reasonably priced. Definitely worth giving them a try.

Da
Review №12

Awesome as usual. Go out of their way for me all the time. Thanks Kevin

Gr
Review №13

They took really good care of me my car was such a headache for them and they still gave me a good deal. Couldn’t ask for better customer service or pricing.

Be
Review №14

I work seven days and my parking pass is on my car so I cant leave it for long and these guys got me fixed up in less than one day.Not many shops will do that,usually you gotta leave your car for a few days.They also priced me fairly and explained to me the work they did.Will be taking my car here for now on.Big thanks to the owner management and the staff for coming through in the clutch for me.Oh btw this was on a Saturday too which makes one day service even more impressive

Ak
Review №15

I went to this place through seeing reviews. Very good people and wonderful service. I recommend this place for any once car for sure, Very professional service. Price is all that matters with good service, fair price charged.

Br
Review №16

Have been doing business with them for some years. When Kevin first started out, he was very accommodating and helpful. He let me pay for a large repair over a long period of time.Unfortunately, the customer service has gone downhill. Ive also discovered that his prices are a third or more higher than almost anywhere else.Recently, my daughter had an experience there where he put a tire on too tightly and when she needed the tire changed, the tow truck driver could not remove it. He told her that they put it on too tightly with the impact wrench.Consequently, we had to pay out of pocket to have it towed to Kevins shop. Kevin yelled at my daughter and said not to come back that there was not a problem with the tire and the tow truck driver was lying.Really? This is how you treat your customers after years of doing business with you? Dont worry, I wont be back!

Ja
Review №17

Excellent service that puts other mechanics to shame. Owner has empathy and will work for you the best he can.

al
Review №18

Got me in fast. Gave me a good deal. They even let me see what was wrong with my car and explained it to me. Would highly recommend going here.

p
Review №19

Im grateful for Kevins integrity, honesty and broad expertise with all sorts of problems. He did a thorough diagnosis of the problem, thoroughly explained options, and repeatedly chose to not recommend repairs that mightve been done but werent immediately necessary. His concern for clients and his dedication to honesty interactions is exemplary!

Lo
Review №20

Very professional and super informative! Got my car fixed within a day for a reasonable price. :)

De
Review №21

Good place to go very nice people helpful I been going here for a year and will keep going

de
Review №22

Over priced shop women and older people please stay away.

Sc
Review №23

Very friendly and knowledgeable crew, they are very good at what they do. Never any problems, honest prices, perfect and FAST results. These guys have helped me out of more jams than I care to admit. Thank you Kevin, Moe and all the rest. HIGHEST RECOMMENDATION.

Su
Review №24

Took my car here November 2017. They replaced sway bars and were supposed to replace the bushings. I got charged for both. I kept hearing a banging sound in the back, so I took it back. They said nothing was wrong. I took it back again and told them I still heard the banging sound, they said they were too busy to hear it, so I took my car elsewhere. Guardian on West Rd. drove my car around the block and heard it in seconds. They immediately put it up on the lift and the mechanic was able to replicate the sound manually by manipulating the bushings in front of me. He told me that there was no way my bushings were only 11 months old. He replaced them, charged me $50 less than Good Care did and the problem was fixed. Guardian gave me the old bushings. I went back to Good Care and asked if the bushings looked 11 months old and he said they did look new. He flat out lied to me. I understand people make mistakes, but Good Care had 3 opportunities to make it right and they did not. Good Care…you have lost my business for good. I will never get my time or money back so I will share this review so no one else gets ripped off.

Ma
Review №25

Great service explained everything very well to me, had to replace power steering, rack and pinon, and sway bar didnt end up as much as I thought! 👍

Ed
Review №26

Needed a car inspection for insurance change. I called multiple other places who all refused. These guys came through when I needed them. Come to find out, companies that do these dont get compensated for their time. That means they took time from making money to help me out. Thats all I need to know about a business. No hassle, great customer service, thank you for your help. You earned a loyal customer today!

Mi
Review №27

Professional and friendly personnel. Fast turn around with receiving you vehicle back. Pricey, but well worth it. I would recommend them.

Je
Review №28

Great people take your vehicle there very professional

Ch
Review №29

Great work and will educate you in the process of repair if you ask for it. Showing you how they had to manage and execute the repair of a failed mechanical part ect. Fair prices. Will work to fit you into a busy schedule. Always recommend.Update- I had to get my car towed up to the shop and the Clerk let me know they have a 24 hour towing service for a going rate of $50 for hookup and $4 dollars a mile. That rate is so much more reasonable than any of the other dedicated tow companies in the area. I tried and tried to find one at a reasonable price and it turns out Good Care had it available over the rest of them the entire time.

Kr
Review №30

Good Care Auto has been my mechanic for more than 8 years. These guys are awesome! Ive had second opinions and estimates elsewhere and no one has ever beat their prices. I am always satisfied with the work done and always get a fair price. I recommend all my friends and family to Good Care because I know I can trust them. Truly a satisfied customer.

Ci
Review №31

First time coming here. Very polite. Very quick. Friendly staff. Nice and comfy seating area. Had refreshments for customers. Even has a free ride through Uber, incase I needed a ride home.

ro
Review №32

I Took my sons truck there after two other garages could not find the problem. In Ten minutes there top notch mechanic named Jim told me everything that was wrong and with in a half hour all the prices laid out!Kevin the owner worked with my son on a few things because he is a college student. We are now letting everyone know how we were treatedand the job they did. Kevin and Jim are a unstoppable pair!!

De
Review №33

RIPOFF!! Ladies do not go here!! I went here to have a nail removed from my tire. I know the going rate is $12. I should have asked but he should have offered too (had he been reputable). When it was done, he charged me $25!!! That’s over twice the going rate!! I usually try to support Southgate businesses but I cannot give this place any business! And they said In other posts that they charge $85 an hour labor and have for the last 10 years. That too is too much! Going rate is 65 an hour. He thinks women know nothing but I do and in the past have done all my own work. I should have fixed the tire myself (and I could have) but I didn’t have the time. STAY AWAY FROM HERE!!!! I’m ashamed they are located in my wonderful city!!!!!

El
Review №34

Kevin is great, he took care of everything AND MORE. I did not even ask him to fix a small dent, but he did. He is very kind, and he listens well. I was scared to go anywhere else, because I usually go to dealerships. NOW, this is the only place I will be going to! Thank you Kevin for being fair with prices and getting the job done fast and correct.

Au
Review №35

Kevin and his crew are super nice, charming people, they replaced my brakes and rotors and wheel bearings and it was a few hundred less than i thought it would be. Kevin even brought me into the shop to show me the parts on my car before they reassembled it. This was my first time here but it wont be my last, theyre gonna be my new go to guys for any repairs.

Li
Review №36

So far l had new breaks installed. Had safety check done. My vehicle needed tune up, oil change, replacement of old belt which controlled air conditioner. They even replaced a burnt out light bulb. They are very professional, knowledgeable and friendly. Their prices are reasonable. They did a fantastic job on my Kia Soul. They are a business that I can trust. I Praise God for them!!

El
Review №37

Called and asked about tires he had posted and I said I would be there after work and when I got there he told me he sold them to someone else and didn’t call me complete wasted my time and there shop was a complete mess I wouldn’t let them work on a 300$ junker car

Wi
Review №38

The staff at Good Care was able to repair my vehicle quickly and charged a fair price. They explained my problem in detail and showed me the work they did. I am confident in their work, and I will be returning to Good Care with future repairs.

Sh
Review №39

I have been going to Good Care Auto Repair for a long time now, probably close to 5+ years between 4 vehicles (2 of which were not mine). Every single time I go in to this place, I get an accurate quote and fast repair times. Prices are reasonable to cheap compared to other places, and I dont think I could ever bring myself to go anywhere else. I recommend this place to all my friends, and have even convinced a stubborn old man that this is the best repair shop in the downriver area. If youre planning on getting work done on your car, this is the place you want it done.

Ro
Review №40

Great service!

Ma
Review №41

These guys are absolutely awesome! They care about the customers. They were speedy, efficient and seemed like they actually cared about what they were doing. Unlike other places i have been to, these guys treat you like family.

Je
Review №42

Great service at a very fair price. Took good care of me, and did the work in a timely manner. Also, the staff was very nice and easy to talk to. I will totally recommend this place to family and friends.

Fr
Review №43

I am still driving a vehicle that is 14 yrs old. due to the excellent care and service received at Good Care Auto Repair. They have always listened to my strange noise stories and never questioned why I want this old car repaired. They always call with a favorable estimate and make needed repairs in a timely manner. Kevin, the owner is a professional, a businessman and a gentleman. He ensures that before you leave the premises, you are reviewed on the repair and you are made aware of any other car concerns that need to be addressed. If you select Good Care Auto Repair, you will be making a very wise choice.

Br
Review №44

These guys are great. Good work, fair prices, they work with you, theyll even take you home after you drop off your car.This was my 2nd repair here, but not my last.Highly recommend this place.

Mi
Review №45

Its a scarey thought to have to find a place that you can trust to repair your auto but Im lucky to have this place to take my car. My car is now 12 years old and I was at the point do I trade it in our invest in it and good care allowed me to keep my car by offering a competitive price and a valuable service. And its only a block from my apartment.

Em
Review №46

Very good srevice.

Th
Review №47

Best shop downriver very honest . They treat you like family and make sure the repairs are done properly. They always check to make sure my vehicles are in tip top shape and they let me know whenever there is something wrong .

Ja
Review №48

I used to go to toms family auto on Allen, but they always were rude to me, so once I found good care, I wont go anywhere else! They worked around my schedule not theirs.. Also gave me a stupid awesome deal!! I will recommend anyone here. Love these guys!!

An
Review №49

Very friendly staff and I appreciate the awesome job done on my trailblazer, couldn’t be more pleased and for the price of it all! Definitely will be back.

Tr
Review №50

This place as absolutely amazing. Professional and friendly. Efficient and detailed. They are willing to work around any schedule. I walked in last minute before work on a Saturday for what I thought was a back brakes and then found out it was the bearing. They took me in the shop, showed and explained how it was bad. I wanted to get it fixed ASAP and they had no problem getting me in and out before work and they were busy. I then turned around and went in Monday shortly before close for a oil change and they were more that welcome to have me. One of the best shops I have been to in the past 20+ yrs.

Ma
Review №51

The service on our vehicles was great, I felt comfortable with the way they communicated all there is to know about what was being repaired and why . They are good people .

Ca
Review №52

Great shop! I took my car in having no idea what was wrong, just that something felt off. They figured out my problem in just a few minutes, even showed me exactly what the issue was, and had everything running super smooth in just about 3 hours! Id highly recommend this place, and Ill definitely be coming here for all my future auto issues.

Ch
Review №53

I went to 5 different shops and I ended up at Good Care Auto Care and I must say amazing service quick and fast turn around and always called about any updates I highly recommend

Da
Review №54

I wasnt going to write a review, but steer clear of this place. Over the summer they charged me around $1100 and they never addressed the issue I was having. They supposedly replaced my fuel pump for $800 but I have serious doubts about whether or not they did that. They also fixed a leaking valve gasket cover for around $300. My car still had trouble starting, and when I told the guy it wasnt fixed, he acted like that was the first time I brought it up and wanted to charge me $150 to clean the fuel injectors. Absolutely not. Now the mass airflow sensor they supposedly replaced a while back is bad again.Bottom line, if they did the work they said they did (which is a big if) they did a horrible job. Complete rip off. Go somewhere else.

Ke
Review №55

Sorry I was not to impressed with the owner or his mechanics. I took my car in there for a repair not even knowing what was wrong with it. And to come in find out they never would call me back to let me know what was going on with the vehicle and they then said it was my engine I needed a new one then my husband went and did his research and found out it was the water pump. So after a week of having my car there and they did not touch it did not do anything to it so then I went and had it towed to an actual Ford dealership within two days they told me it was a timing chain issue not a motor so with this good car care I would not recommend you taking your vehicle there because they will tell you that its a major issue and not exactly what is the real reason its just more of a money thing for them and like I said I would not recommend taking your vehicles to that location anytime soon.

Wh
Review №56

I highly recommend Good Care to anyone who needs repairs on their vehicle. I have been highly satisfied with the service each and every time Ive dealt with Kevin and Mike. They are trustworthy, knowledgable, and a pleasure to deal with. I am now a loyal customer and will bring my business to them for all of my future vehicles needs. Absolutely wonderful business and employees.

Ro
Review №57

Charged me 100$ for a AC recharge because my car takes a special kind. Well I did it again this summer somewhere else for 55. So never go here

Mi
Review №58

Very good customer service and humble staff. This is the best place for auto repair with very reasonable price.

mi
Review №59

BEWARE ESPECIALLY IF YOU ARE FEMAE BECASUE THEY GOT ME!! Went in for simple oil change and they pulled that upgrade me bull so after they told me I needed this and that and the best oil offered I left $92 shy in my pocket and my boyfriend told me I got totally ripped off when I got home. They should be arrested!!

Un
Review №60

Excellent service with reasonable pricing without compromising quality.

Pa
Review №61

This shop has helped me over the course of the last year fix up a project car I own (2000 BMW 3 series). They were always more than fair on prices and gave me accurate quotes. The let me know other work that needed to be done ahead of time, and service was always expeditious. I will continue to visit them every time I have a job thats to big to DIY.

An
Review №62

I would recommend avoiding this place at all costs. The people rip you off. Went in to replace my muffler, was told it wouldnt be more than 200 dollars. They did not even replace the muffler, just a connecting pipe and charged me what they would have for the entire muffler. They gave me a list of things that needed to be fixed, but half of them were completely made up (I had the list check by other mechanics). This guy just wants to scam you for more money. Unethical place of business. Never returning.

Lo
Review №63

I brought my car in, I had lost three studs on one wheel. As I drove down Fort St., looking for a place to repair my ca,r I picked up studs and nuts. I pulled into Good Care and they took me right in. Since my Sebring did not provide the necessary access they had to remove the hub assembly. All in all the service was good, the price was discounted to a $100.00 from $120.00. I was grateful to be safely on my way again within a couple of hours. The Advanced Auto parts had given me the wrong studs but delivered the new ones to the shop when it was discovered. They kept me apprised of everything that was going on. No shocks no scares.

Y
Review №64

Brought our GMC here over 3 years ago to NEVER return! We came back though for the part we thought was leaking was the one they had replaced and therefore still under warranty. Well they quoted me $800 (not including labor) to change the power steering lines. YEAH RIGHT! Fixed now for 2/4 of that whatever their total would of been. Their prices are INSANE! They charged me $50 dollars for their time and because they added more power steering supposedly I told him the guy didnt mention charging me $50 dollars, but I guess. He said its all over their walls. Because when I go in there Im staring at their walls. Whatever. When getting our vehicle back, the noise was louder and there was no more leak overnight in our driveway. Hmmmm... Well, today Arrandas Tire (which I highly recommend, oh and they charge $25 for a thorough inspection, not $50 to $85 like their walls state) fixed it and they said that it was completely dry of power steering fluid.Anyways... I also added a picture of how their mechanics left my passenger seat (hope it shows) I told them my driver side handle had recently broken so theyd have to open it from the passengers side. FITHLY!!!! Thinking I should get my $50 dollars back to clean that passenger seat!DO NOT COME HERE.Wish the experience would of been different than years ago.

Cu
Review №65

Very professional and personable! Kevin and his staff are great, fair, and friendly! Highly recommended!

La
Review №66

Good work, fair price, and friendly staff. I highly recommend you do business here!

Ro
Review №67

I have used them for years. Kevin is so fair and honest. They have an Awesome staff.

Se
Review №68

Ive gone here for years with different vehicles. Honestly glad to know I have a good mechanic I know I can trust. Im shocked to read a negative review because Ive really had quite the opposite experience. The owner could have ripped me off this last time I went in for my brakes but he didnt. I say that because when he called to give me the estimate he said something else MIGHT need to be replaced but he wasnt sure until he got into the job to see. Then he called back and said the part he was concerned about was ok and did not require a change. He never pressures you to get work done.

Do
Review №69

Great auto repair shop! They where very knowledgeable and helpful. I am inexperienced when it comes to the cars and Kevin walked me through it all.

An
Review №70

Great service. Good prices.

Br
Review №71

Excellent work done, and the woman working the front desk was very welcoming and super friendly/great to talk with. Will definitely be utilizing this repair shop in the future!

Tr
Review №72

I dont feel right giving less than 2 stars because they did fix the problem we asked them to fix. However, they charged us probably double what it should have cost for a repair that should take a knowledgeable mechanic a few minutes, plus they had my car for 6 hours for like I said a repair that should take a few minutes. Prior to taking my car here we knew it badly needed an oil change and that was on the to do list along with a tune up. The night before we took the car there we checked the oil. It was full, it was totally black but it was full. A few days later I get to an oil change place and my oil is magically empty. I have literally no other explaination for this than whatever good care did to my car while it was there. Needless to say I will never be taking any car I ever own there again, and Ill make sure my friends and family dont either.

As
Review №73

I am so glad that I came in to Good Care Auto. They not only repaired my vehicle for a reasonable price but they also educated me about my vehicle and what it needs and how to maintain it. I will recommend this auto shop to anyone.

La
Review №74

Good service and really reasonable prices. Couldnt have asked for a better experience.

Kr
Review №75

I have taken my car in here several times, and I always get great service, and they always make sure I understand whats going on with the car and what needs to be fixed. Id recommend for sure.

Jo
Review №76

Very professional and personable service. Will absolutely visit them again for any auto related issues.

Ch
Review №77

I had a problem with my back driver side door, and I needed it fixed ASAP. I stopped by and they took it right in. It was fixed in no time and the guy that helped me was super polite. I really appreciated all they did.

Le
Review №78

Just went to pick up something no other business

Ki
Review №79

This place really did me wrong. I took my car there because there was grinding and pulsating with my brakes when I came to a stop. I took my car there on a Friday and when they said it was finished, I came to pick it up. They were still working on it trying to get the ABS light to go off on the dash. When he said he needed to keep it another night, I was told that if it was the wiring on the light, they wouldnt make an extra charge. When I got there the next day, they tried to charge me an extra $65. I told them that the other gentleman said it would be free if it was the wires so he said I worked a long time on this so I will only charge you $30, making the total $344. for the bearings, oil change and ABS light. My son went directly to work with it and when he got home that night, he said Mom, its still doing it if not worst. My husband called them up that Monday and they told him that they are not going to do anything else with it unless we pay for the additional work. They said that we didnt say anything was wrong with the brakes (even though thats why it was there in the first place), they would charge us for that also. This place is terrible and I wouldnt recommend my worst enemy to go there. I took it to Bell Tire, they drove it and immediately told me what the problem was. Needless to say, I am going to dispute this with my credit card company, (probably go to small claims) and report them to the BBB, because they wouldnt even try to remedy the problem.

Ri
Review №80

Inflated prices & unethical quotes: bring in late model jaguar for exhaust problem they indicated the total exhaust needed replace, went to wear Master in lincoln, Park paid 75$ for leak & foreign car Automitive charged me 180$ for 2 oxygen sensors compared to 350$ at Good Car Auto..Beware!!

Ja
Review №81

Best mechanics I have ever seen.

Ch
Review №82

The guy was very nice and friendly, but it was all a ruse. He tried to get me to get thousands of dollars of work done, and what actually needed fixed was $200.

ER
Review №83

Great service, reasonable prices! Thank you guys.

Da
Review №84

Professional service

Ja
Review №85

Never take you car there. They do guess work, and you end up changing many parts that are ok to begin with. I had to take my car twice with in couple of days for the exact same issue, and they still charged me twice for labor. They replaced the fuel pump and charged me $676, but the car was still stalling as before, then they replaced my fuel module, and charged me twice for labor.

31
Review №86

They good

Ca
Review №87

Good service.

Ke
Review №88

The prices are a bit on the high side.

M
Review №89

Low skilled auto repair

Mi
Review №90

Good, honest, reputable shop.

De
Review №91

Rip off !!!!!

We
Review №92

I remember.. I just came. This is the first car repair shop I know.Boss, the person is very nice, I don’t mind...Because my first car is 94 Honda del sol siBlue, two-door sports car... a very long time ago.It was my friend who helped me choose, but I was at that time...I dont know much about the car, and I dont know how to maintain the car, but I have repaired all kinds of problems! !The Toyota Corolla I used to deliver takeaways, repair it here..Tire tripod, offset problem.Replaced the ignition coil and spark plug, Start...replacedSeveral sets of brake pads and various small problems! !My wifes first ford used car is out of print! !Fix the problem of the offset of the tire tripod.Once I accidentally refueled the cylinder, knocked on the cylinder, and lost air.Although... some are not perfectly repaired.But Peter is an honest man...There are certain things in this car repair shop that specialize in repairing energy.There is no delivery now, so there is relatively no business, and it is done here.Today, come and check the tires.. It should be. There is a problem with the shock absorber? ?Wait for me, when I have time, when I have more money than I have in hand.Will come here to make an inquiry (shock absorber).Now, I work in an F car factory. Make electric car F-150Hey, boss, it’s time for a new energy car.To keep up with the times, Wen stays.

Information
6 Photos
92 Comments
4.1 Rating
  • Address:16399 Fort St, Southgate, MI 48195, United States
  • Site:https://surecritic.com/reviews/good-care-auto-repair
  • Phone:+1 734-285-1188
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Mechanic
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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