The first thing you want is top quality work done on your prized possession & honest pricing. Here is where you’ll get both, plus great customer service. I’ve been going here for 8 years with 3 different vehicles & I’ve always left overly satisfied. I recently got brake work on my 17 Ford Fusion & they went above & beyond to take care of my vehicle. Chad is the best! Even when I move from downriver, I’ll still come back here for any work. Thank you Top Value for always valuing my vehicle like it were yours. I truly appreciate every person on your staff.
I absolutely love this place, Chad who works there in the front is very professional and just an all around good guy. I will refeer anyone here for their honesty and their workmanship. Love it! If youre having issues with your car these are the guys to see
I had an after market c-back for my Camaro. They installed it, made sure it was lined up right; took very great care of me. Will do business with them in the future 1000%
Excellent service Anthony! I will recommend this company to all my friends and family! Thank you very much! You guys were awesome!
You get what you pay forThey didaHigh quality job
I would give them a million stars if I could!!! These guys are THE ABSOLUTE BEST.!!! Mario went and got my part himself so I didn’t have to wait longer, gave my daughter snacks while we waited. Very Knowledgable. Will give you the best price possible. Great people. HIGHLY RECOMMEND!!!
I took my equinox there a few months ago. lets just say Im still without a car... I spent 1200 and 3 times at the shop. For me to go home with a broken car. Lets just say its been a struggle having 3 kids and no car. Only thing they did fix was my exhaust.
Nice guys & will to work w/ me instead of doing a high pressure sale.
Good exhaust work
Good but need to explain and show what their going to do
Amazing service every single time I’ve been here. Mario is an all around great guy. They will give you fair, honest pricing, and good work. I will recommend to anyone who asks, this is the place.
I had an accident and they got me in and out and worked with my budget. Very grateful
Took my car in and was quoted 500$ for parts alone for cam sensors. Went elsewhere, parts were only 140$.I was going to leave this as is, but your reply was asinine. I promise I reviewed the right shop, I know where you are located. Good business move though.
I received excellent service from Mario and David. I had my exhaust flex pipe replaced in September and Mario was very knowledgeable and made provisions when my part wasnt available. David gave me a ride to the movies while I waited to have my SUV repaired. Best auto shop around.
After being turned away from several other local places, including auto zone where I bought the battery (bc it was raining 🙄) top value installed it for me and fit me in immediately. They were willing to help me in a pinch and that is great customer service! I will be back and also recommend this place to friends and family for work in the future. Excellent!
Great experience with these guys! Mario gave me a price before even seeing my truck. I brought it in and even though it was more work than expected, he kept the same price he first gave me! Awesome way to do business guys! Thanks again
Re-did basically my whole front end, fixed my brakes and several other problems with my car in an afternoons notice for reasonable labor costs. good warranty and quick work... just wish they did tire alignmentsEdit: they offered to pay to have my front end aligned at a tire shop... great service from the guys at Top Value!
Manager was able to get my vehicle in and looked at while I waited and then called and told me the estimate and that it could be done that day. (Received a response from Top Value that they were teying to get 5 stars vice 4 and I must say that based on the helpfulness and forthright honesty I experienced they do deserve 5!)
Ive been going here for years. These guys are always honest and fair.
Trustworthy, professional, honest, courteous, kind, and accommodating are how I describe the men at Top Value in Southgate and thats why Ive been loyal for the decade and a half Ive lived downriver. Tony is a marvelous addition and adroitly runs a tight shop!
Great service and repair! Reasonable prices.
In my experience, these guys are hard to beat. Mario, the manager, and the techs I have met through the years are knowledgeable and sincere. They do a good job of diagnosing the problem and getting the job done in a timely fashion. Ive taken both American made and foreign brand vehicles to them for service and have been pleased with the results on each. I have always felt that they have been honest about the repairs and the prices seem fair so I really cant see any reason to go anywhere else.
Best experience I ever had! Amazing customer service. High quality work done fast for a great price. Would recommend to anyone and everyone.
Muffle man and Genthe both wanted 1200$ for a new muffle to fix my 17 Silverado. With that being the only option both places gave me I came here last minute and they offered me duel exhaust that would be the baffle issue and save me 500$. They did it in 2 hrs while I enjoyed applebees by myself during the covid pandemic. When they finished they let me view the weld job while it was still on the hoist. I wouldnt say they had YouTube worthy welding skills but I was definitely please with the work they had done. I had an option of different tips to have put on as well. Truck sounds and looks better than it did from the original exhaust. Definitely worth checking out if your having muffler/exhaust issues.
Highly recommended. Great (and fast!) service, great people. Will definitely be my go-to for service needs in the future.
Was charged 125 for 20 minutes of work. I paid it cause I needed it done. Well not recommend or ever go back. 2 bolts and some pipe dope....
My wiper motor and transmission went on our car. They couldnt get the part yesterday but I took it back early today and it was done in about 20 minutes! I was very impressed! Overall the price was fair
I highly recommend Top Value, Mario and his crew are very knowledgeable and professional. They have serviced my 2 vehicles for several years and no matter the problem they figure it out and fix it. They show concern of your time table and financial situation and Mario makes it happen to the best of his ability. A big thanks to these guys for being so honest!
Told us it would be $30 and when we picked up the car he said it was $200.Other than that though, he did fix the problem.
Michael was very unprofessional and told me I already had dual exhaust when I didn’t. He didn’t even bother to look. Place is GARBAGE
Ty my car runs like a new baby
Very friendly staff and great service! Flexible with my time, understanding and compassionate with my financial situation. Manager Mario went far beyond just helping get my vehicle fixed. Will definitely keep going here for all my repairs needed. Highly recommended!!!!
Mario at desk is so kind an knowledgeable, the work is great on time would not go any where else
I Highly recommend stopping in here, If you want your auto services done right. Mario was honest and straightforward while providing the best customer service. I have been coming here for my auto needs for years due to their fair prices and quality work.
First time here and I highly recommend Top Value in Southgate.. They were quick and very efficient. Mario and the staff went above and beyond with their service (which is rare these days). Very much appreciated!! Thank you guys!!
Took my daughters Pontiac G6 to top value in Southgate to have the muffler replaced. I was greeted by Mario extremely fast he looked at her car and called me about 15 minutes later with the quote for repairs, price was great so I told him to go ahead and complete the work. The work was done in a couple of hours and my daughter was back on the road with a factory quiet vehicle. Thanks Mario we will be back for any future repairs.
Mario and his crew fixed up my Camaro that had been mothballed for 12 years. It is now up and running like a champ. Very quick with the work, knowledgeable and prices about what I had researched. The plus was all the little extras and care they did for my car. They will be doing all future work on it.
They are the best at giving good quotes and honest work that is done right the first time. Been a customer since 2008.
This is the most honest and legit shop Downriver. I recommend it to anyone. Never disappointed and they seem to beat other places prices by half. Love it.
Had part of my exhaust replaced along with catalytic converter and oxy sender. quality work but they charged me I figured about 40% to much for labor. Will go some where else next time. Its sad, I always went there for repairs.
Quick service! They do charge way lot more for parts than they actually cost in the real world and claim they cost that much because they are good parts. If you can wait and get good parts from outside, you can get it fixed at any place for decent price. Rest up to you.
Mario went out of his way to accommodate my schedule, had the unfortunate problem of two cars down at once. Repairs were done correctly and timely at a fair price.
Went to a lot of different places in the Downriver area before going to see Mario. Hes always been fair with me and my family. Wont trust anybody else with my vehicles.
We have been dealing with Mario and Top Value Southgate for years. Always honest and gets the job done. We have 5 cars in the house and trust then with all of them. Will continue to use them as long as possible. Highly recommend these guys!
Had my car towed here after work on a Wednesday because my brakes went out. I got a call early Thursday morning with what happened, what was needed and the quote. They had to fix 4 of the 7 brake lines, calipers, rotors and pads. They had my car ready for me by 5pm. The guys are very nice and Mario is great. I cant thank them enough!
Complete scam artists. Charged me 1300 dollars to do an exhaust, and a few other things. But said they had to put new converters on it because by law the have to. Which Im sure is true, however a decent human being would have suggested I had someone fix it without the converters because it is possible. I clearly didnt drive a new car and cant afford much but I trusted them and they fixed it. 3 days later it over heated. Took it back and they said my head gaskets blew. Come to find out they werent. Just a leak. A problem they caused Im sure. I dont know how they sleep at night ripping people off out of hard earned money.
This is THE place to take your car! They are honest, reliable, reasonable, quick, and they do EXCELLENT work! You couldn’t ask for better service. Mr. Mario Bersano and his crew are the best! You won’t be sorry you brought your car to them. I can’t say enough good things about them.Kathy Handyside
Myself and my family were traveling from Harrison Michigan to Plymouth Massachusetts when the transmission went out in my truck. Mario and everyone there were BEYOND helpful and got us back on the road with a new tranny in less than 24 hours. Thank ALL of you so MUCH!!!
Went to Top Value a couple of days ago thinking my daughter need a rear wiper motor. They got the wipers working at no charge. They could have charged me for a motor but were honest and didnt there was just a wire loose. Mario and his mechanics are great. I highly recommend them to anyone who needs a honest machanic. Will definitely go back for future repairs!
I walked in like a dog with my tail between my legs. I still havent learned my lesson. Bring my car here to get it fixed. Its like coloring your hair at home, messing it up and then going to your hair stylist to fix it!!After multiple visits to other shops, and $500.00 + invested, that noise (rattle rattle ping ping clunk clunk) was stilling coming from under my car. I walked in and Mario was so very nice. He always has been. I explained the chain of events that took place and what had been done to my car. I was a mess. Mario had a very calm and professional way of dealing with me and assuring me that everything was going to be okay. First thing that I worry about is money. How much more am I going to put into this 2006 Fusion? Hours later, I get the call from Mario. Thinking the worst and hoping for the best he delivered the news. Some of the hardware, was loose/missing from whomever did my brakes. He pulled off both tires, brakes, rotors, greased them, replaced hardware etc. and his cost was VERY affordable. So, if you are looking for an honest mechanic with reasonable pricing, please see Mario.
Got my vehicle in same day and had it done within a couple of hours. Service was great. Will definitely be returning for future service.
Everyone there was great! The owner was friendly and very welcoming. Great service, I highly recommended this place
Overpriced and unreasonable. I went to Top Value for an estimate to install a drivers side seat belt. I had already bought the part and just needed installation. I dropped my car off and was told by Mario that it would be “a couple hours worth of work” quoting me $95/hr for labor. I called around to a few different places a and had it done in 30 minutes for $40.Not to mention, when I went back to pick up my vehicle from Top Value, they mistakenly charged me $300 for work on a different vehicle. Now, I have to wait a week before getting $300 reimbursed back into my bank account. BEWARE OF THIS PLACE
Took my Jetta here for an oil change. They were fast And reasonable definitely gonna take my car back to them!
Highly recommended!! Had An Ac Situation Mario (Manager) told me to arrive around noon and immediately took care of the situation !! Hard Working Guys!Excellent Customer Service Ty!
I came the first time for muffler work, then steady work on my 2 cars. Stolen catalytic convertor, shocks, struts, tune ups and more. Even when I give them a lot of time to complete the work, its always been done by the end of the day.Today, they fixed my rear hatch in no time while my other car was in for service.
I called around looking for a place to have breaks done early this week. Called Top Value and spoke with Mario. He not only said come in whenever it works for you, which was an hour later in, he began right away. Offered donuts, coffee, water, and just a wlelcoming environment. Got me in and out way shorter than predicted and work was prefect . Alao much cheaper then all other local places that I called. Just a friendly and honest guy you can talk to and also one who doesnt try to take advantage or over charge. Honest, reliable, and a perfect place to visit . Thanks so much, Mario and crew! 👍
Fantastic service didn’t get their till after 4 and they fixed my muffler right away..So very polite even found us a coupon,Mario was just great,very fair pricing.Would recommend to anyone and they do way more than mufflers..
Mario and the entire crew are awesome! They fixed my car right. Ive been going there for years and I will continue to. And, a special shoutout Dave the mechanic - you rock!
Very friendly and professional staff, really took care of me and did an amazing job on my truck!
So my boyfriend has a 01 silverado that had a lot of problems that we could not figure out what was wrong with it. We went to 5 different auto repair shops and all they did was have their heads up their butts and had the vehicle for over a week. Until a friend of mine told me to take it here, guess what not even a few hours they found out what was wrong with it. This place is a go to for sure for any car problems you got. Now his 01 silverado is driving way better now thanks to Mario and the mechanics!
Went in to get 2 flex pipes replaced. 2 and 6 inch. They told me $300! My response was, its a 4 bolt assembly why so much. He told me to go to auto zone to get the parts and do it myself! LOL went 2 blocks away to Muffler man and got it done for half the price!!! Very rude and over priced!!!!! SCAMMERS and i got the parts for 25 bucks with 125 in labor!!!
Had to the exhaust system replaced on a Ford Escape. The manager walked out into the parking lot and we talked about what was needed. He was very friendly and helpful - everything was completed in less than 2 hours, and the price was less than the original estimate he gave me.
Tried calling to see if I can bring my car in, the phone rang like 8 times before someone picked up the receiver and immediately hung up. Ive been here before and had decent service, but I will never give them my business again. Wildly unprofessional.
Always very fast and reasonably priced
Had my muffler replaced. ~$550. Can take a while for service. Mario is main guy and very nice.
Great place to take your vehicle, good honest people. Good prices and people
These goofballs tried to charge me 350 to 600 dollars to do an exhaust on a 98 mustang today.. I immediately laughed and walked out.. keep your business.. Ill keep my hard earned cash.
I went in for a estimate to have from the catalytic converter to the tail pipe replaced and Mike told me it would be like $600 for the converter plus $200+ for the rest of the exhaust system. I drove my car to another place within walking distance of Top Value and they replaced everything for $239+ tax. I will never go here again, not refer any business to them.
This place will try and rip you off. My car wouldnt start so I had it towed in. They called me to say the fuel pump and module was bad which would be $1,300 to fix. This seemed extremely steep after some research. I had it taken to another place where they determined it was the battery and got it working right away. I have never had anyone try and take advantage of me this bad. What a joke of a company!
This place is always very helpful and they do a great job.... Take your car here for any issues that you may have, they will be fair and quick!!!!
Amazing service. Fixed my ac and it is freezing cold now. Will definitely go here for future needs.
Great prices, quick service, and and outstanding customer service! Thanks again, Mario!
Mario took great care of me today,with no wait at all,recommending to all!
I had been going here for yrs nd because of a bad experience went somewhere else. I had been told my spark plugs and wires needed to be changed so I went to a Top Value closer to my home. That was a big mistake after sitting around for 2 hours the shop closer to home stated that they couldnt have my car done even though I made it very clear I needed my car done by close. And after they said they could not have my car done and all they did was look at it and tried to diagnose the problem and even that was wrong they charged me even though their sign states free estimates.Anyhow called the Southgate location and asked for a price on the repairs and with the diagnose I was told by the Flat Rock location and Mario said bring it in and let me look at it and I wont charge you.Come to find out I had a cracked vacuum line repaired and back on the road in an hour.Mario and his crew rock.
Very friendly and professional. Reasonable pricing. Would recommend to people.
Great work but expensive. No bandaids here, they replace bad parts. :)
Great experience! Very knowledgeable and helped us tremendously!
I took my wifes car, loud sounds and vibrations coming from the rear, Mario and his crew solved the problem. Note I had taken the car to the competition, ending up selling me some tires.So happy with the results, I brought my F150Hard steering, and they fixed that also, thanks
Dave at Top Value is one of the top mechanics. He knows his craft and he is honest!
Always there when I need them.Friendly service
I went in with a work truck and they got me right in. Did a great job and a really good price. Thanks
They did a great job figuring out the problem with my car and it was a reasonable price
I love these guys. This is the third car (Kia, Explorer, Taurus X)I have taken to them and they have never jacked me around. They have always been fair in thier prices and there work has always been great. I have had to go back one time in 5 years to have it tweeked, but no one is perfect.
These guys r by far some of the best top quality jobs on all my vehicles at a very fair price the manager Mario at the desk goes completely out of his way to help the best he can
Went in last month to look at some electrical in my car usually I fix the problems on my own but it was electrical well I went in and paid $90 for a diagnostic and they told me it was the the fan module, bought an new fan and everything and only paid 115 for it put it on and still the fan wouldn’t kick on they were going to charge me over $500 to fix the problem, so I ended up testing the old fan and it worked perfectly fine, so now I have a toggle switch running trough to my fan because these guys wanted to up charge me for the wrong reason so I’m down 90 for incorrect information they are a scam that will try to upcharge you
DO NOT GO HERE! Tried to charge me $400 for a part that costs $30 online! Went down the street 2 blocks to Midas and got charged one third of the cost.
Very professional and friendly service. I would recommend them to anyone
Had a brake sensor checked for repair . They said My brakes where bad . Cost of repair was $900 with fixing sensor& replacing brakes & rotors..Had second estimate. Cost $135 dollars . My brakes have 60 % left on my brakes .They repair brakes sensor wire .Beware of this place . Get a second estimate.
Made the mistake of getting quote and not checking with ORielly Auto Parts. Top Value was $100 higher difference in Flex pipe cost. Get price first. Then determine if Top Value is worth it.
Best place to take your car for repairs.
Superb service, very helpful & friendly! I will take my car no where else!!
Came for an oil change, took my car in immediately. Very professional, snacks in waiting room.
Charge me 800+ for a brake job that express auto repair done for less than 200. Beware!
I was happy with the quick and friendly service
To much money got done for less