Recently purchased two mattresses at this store. Great prices and excellent service. We dealt with Heather Johnson who made this a wonderful experience. She know her product and knows how to treat her customers. Never thought I would say buying mattresses would be fun but Heather made it that.
Shopping for mattresses is never fun... But working with Lenore was great! Very friendly, knowledgeable, and helpful. She genuinely cared and made sure we got the right mattress for us and wasnt pushy. Cant wait to receive our new mattress and sleep easy.
Went in for a mattress a few weeks ago just to look. We were greeted by Lenore and she brought us around to the mattresses that would best suit our needs. Ended up not buying anything that night. We went back about a two weeks later and Lenore recognized us and helped to make the buying process smooth and effortless! We got our new mattress delivered two days later and so far its been good. Glad we went back to this mattress one!
We went in today to shop for a new mattress and we were greeted by Lenore. She was nice and very knowledgeable. She made us feel relaxed and didn’t pressure us into anything we didn’t want. She gave us lots of options and worked with us to find the best mattress for our needs and our budget. Would recommend Lenore and Mattress One to anyone wanting to buy a new mattress.
We went into Mattress One on Sunday and we were greeted by the manager Mary, right off the bat she was friendly, honest and extremely helpful. This was the first store of many that we went to, but ended up going back to her to make our purchase. We gave her our budget and she went above and beyond to make sure we found something that we loved within our price range. We made the purchase and our new bed set was delivered in 2 days. I would highly recommend this location to anyone who is looking to purchase a new bed. You will not be disappointed.
Nov. 2017: Lenore At Mattress One, Spring Hill is awesome. We tried other mattress stores but she is the best and her prices are the best in the area. She was Friendly, knowledgeable and went out of her way to provide great service. I highly recommend her Mattress One store. We are very satisfied customers!April 2018: We were so pleased with our first experience we returned to buy another mattress from Lenore at Mattress One. Her bubbly personality and no pressure manner earned her our trust. We are very happy repeat customers. The price was right and the experience was again very pleasant. Lenore is the best.
My mother is very happy with the mattress that Heather helped her pick out. She spent a lot of time tring to help her find something that was comfortable and affordable for her situation. Good Job Heather thank you again.
My wife and I decided to go shopping for a new mattress. I had been having back problems for some time. Our plans were to shop several stores to get the best mattress for our needs. We started with Mattress One in Spring Hill. We were greeted by Lenore who was very pleasant. She asked what type of mattress we were interested in. I told her memory foam. She started to show us one at a time and explained the function of each one. I tried each one trying to decide what I wanted. Never any pressure to hurry up and answered every question I asked. She was very knowledgeable of the products which impressed me. I knew at that time I didnt need to go to other stores. I previously had checked prices and her prices were even better. I would suggest anyone shopping to go to the Mattress One in Spring Hill. I think you would get all your questions answered and the prices are fair. My Mattress was delivered the next day on A Saturday. I am very pleased.
My first stop today and I didn’t have to search any other store to get the best deal. Manager Lenore was wonderful. Besides doing everything one could do to get my business she didn’t rush me, showed me everything I was interested in and was soooo nice. I’m so glad I stopped into Mattress One today. Thank you Lenore for convincing me stay and to listen to what you had to offer me. Looking forward to getting the mattress set Monday. I would absolutely tell friends or family to visit your store...thanks again, Barbara
It was time for a new mattress and I wanted to shop local - gotta support the smaller businesses. I remembered my mother bought a my childhood mattress from Mattress One in Spring Hill... so I decided to give them a try again for my new home.I walked in early in the day, and Lenore (store Manager) greeted me with open arms. She was very informational with details about all the different mattresses they had in store - quite a selection available to fit your needs!I did my due diligence and shopped around town, and also learned they price match at Mattress One. I went back and Lenore remembered me by name. I spoke with Lenore about the various options available, and told her I found a price at a competitor location... but I told her I’d love to support a local shop. She called her district guy, and they gladly price matched. I’m a new owner of an amazing King bed! Thanks to Lenore who is very helpful and informational with anything asked.
I needed five mattresses and am so glad Heather was there the day I came in! She worked with me for so long trying to get exactly what my mother needed - including later texting with me when I had questions. Very impressed with the deal they gave me also! They were delivered today and it was quick and friendly! Thank you :)
We’ve been searching for a new Mattress for awhile. We went into mattress1 and had a great experience with Lenore. She is super friendly, very knowledgeable and listens to what your needs are. I’d recommend going in to seeing her.
My husband and I went to purchase a new mattress and we had no clue what to look for. Lenore was wonderful! She helped us make the best decision for our life situation. She gave us as much time alone as we needed, to relax and test out as many beds as we wanted (but was great at being there when we had questions) before we made our final decision. She was very helpful and very patient. We highly recommend this store location if you are in need of a new mattress and you need someone to help you pick the right bed for you!
Amazing experience! Walked in after not having a bed over a week and was amazed by the customer service and the knowledge our sales representative Lenore. She was very helpful and did not push to buy. Mattresses are way better quality than other stores we visited!
Best purchasing experience i have ever had! The store manager Lenore is the best! I just purchased in the area and told her my needs and budget . Surprisingly she made it happen keeping a smile on and making it a fun experience. believe me I’m a tough sale and i look forward to replacing my other beds when i gather up some more money. Highly recommend shopping and dealing with Lenore. Save your time and money and come straight to mattress1 in Spring Hill and see Lenore!!
Lenore was very thorough and keen on helping us find a bed to fit our unique sleeping styles. She was very informative and knowledgeable about the products. Lenore’s customer service was unparalleled compared to numerous other mattress places we visited. We purchased the Sealy Premium Plush Silver Chill hybrid. We would recommend Mattress 1 One and Lenore for anybody seeking a new mattress for their bedroom. Thanks again so much! R&J
Lenora V was absolutely all about service and followup. She not only verified but then followed up with regards to delivery and my purchase satisfaction.In todays world service seems to be all but gone. She has restored my faith. Service still happens at the Spring Hill Florida Mattress1 store!!!Thanks Lenora, Merry Christmas !!!!
Good Afternoon. I am not normally the type to do reviews. I just wanted to speak my mind about Mattress One and the sales people I had the pleasure of meeting this week. I am a caregiver to Mr. Swenson and he and I visited several Mattress stores this past weekend. Heather spent over two hours with us trying to help Ralph find a bed that he could be comfortable in. No other store took their time with us like she did. When we came back to make our purchase Eric helped us and he was so kind. They worked together as a team and both deserved 10 star ratings!
My name Is Brent McPherson. I had Such a great experience. Lenore Vitta the store manager went above and beyond with my service. She also made it fast easy and very pleasant. I recommend coming in here if your looking for a Bed! Thanks again for being so attentive to my needs questions and concerns
Heather really helped us when we were in a bind. She helped us find an affordable mattress we could take home the same day, and even though she didnt have what we needed in her store, she sent us to a nearby one that did. We slept very well on our vacation thanks to her and her outstanding cutomer service!!!
Dylan was absolutely wonderful in helping us to choose the best mattress for us at a great price.The delivery personnel Eric and Domingo were totally fantastic!!!!3 nights so far with this mattress and it is a delight to sleep in.From beginning to end it felt like a ⭐️⭐️⭐️⭐️⭐️ Hotel experience!Great job Everyone!!!!!Update: 1/2019This mattress is still wonderfulBy now our old mattress would be denting where we sleep NOT THIS ONE!!!
Lenore was fantastic! We got an excellent on much needed mattresses for us and our child. She was busy, but was excellent at balancing the 4 sets of customers that came in at once, our party being two of those customers. She juggled questions and check outs but never made any of us feel as if we were any less important. I highly recommend going in and ask for Lenore!
Bought new King size Stearns & Foster mattress today from Lenore V.Lenore was very professional, knowledgeable, courteous and extremely helpful. She greeted us right away. She asked the right questions to guide my husband and myself to the mattress that would best fit our needs. Very pleasant experience. Our mattress is promised to be delivered in two days. They will set it up and take away the old mattress and foundation. Im looking forward to a great nights sleep!
I had the pleasure of being assisted by the traveling manager Todd. He was friendly, asked appropriate questions to find out which mattresses would fit withing my budget, and would still be great quality.The whole process was super quick (which I wasnt expecting) I walked in on a Wednesday, and by Friday my mattress was delivered.Lenore, who is the general manager was great with touching base to make sure everything went smooth, and to also introduce herself. Her follow-up was also wonderful.I would definitely refer family and friends here.
Kudos for Lenore V. for all the patience when I brought the must difficult client in the world to her store. She finally were able to find an excellent choice and an amazing deal. Thank you so much Mattress One keep up the good work!!!
My experience at this store was a very pleasant one. My husband and I went looking for an adjustable bed for his neck and back condition. Lenore was very considerate of our needs and budget. I liked her sales approach. She had us try a few beds and once she found out our comfort needs and what we wanted she showed us everything that fell within our budget. I appreciated that she listened to us and didnt try and push us towards something we didnt need or want. She took her time to explain each product thoroughly, as well as the warranty and policy. This was a very expensive purchase for us and it was nice to work with a sales agent who was respectful and knowledgeable. We walked into this store to just browse and ended up making a purchase that very same visit because of her. My husband has a very serious neck injury which causes him a lot of pain and discomfort. This bed has been wonderful and my husband has been sleeping so much better since we purchased it. I would highly recommend shopping here and working with Lenore. We purchased the Sealy Copper 11 with the adjustable base and are very happy with it. We got the free pillows with the sale which was great. I get very anxious when making expensive purchases and it was nice to work with someone who didnt rush or push you into a sale. I would definitely go back for future purchases.
We were greeted immediately by Stephen who familiarized my husband and I with their selection. Jake also stepped in and helped get us a great deal on a new mattress. They were extremely knowledgeable and courteous, not bothersome or overbearing like a lot of places can be. We recommend Mattress 1 not only for great service, but great price!
Had a really great experience at this location. I was not pressured into anything I didnt want or anything out of my price range. In fact, I even asked the guy for 20 minutes to do online comparison shopping from my phone before I would commit to buying. He obliged and I got the perfect mattress for us at the right price.
The sales individual (Lenore) was polite, informative and honest in her dealings with both my wife and me. She answered all our questions and was not pushy in her sales approach. We purchased a tempur pedic mattress and a delivery date was set. The delivery was made by two individuals who were courteous and professional. We would highly recommend both this store and saleswoman for any further purchases.
Lenore V. was so very gracious from the moment we entered the store. We had already been to several other competitors and no one even approached us. Lenore gave my husband Dan and me concise, skillful and knowledgeable information that made our decision to purchase easy, painless and confident. We both feel we made the best decision in our purchase and in whom we made the purchase from. Many thanks, Dan and Nora Fedorek
I was able to take the mattress home that day! That was a big plus for my son since he got a new bed set that afternoon and was very excited to sleep in it! Lenora was very helpful in assisting in choice! BIG THANKS!!
Lenore Vitta whos the store manager was very kind and helpful. Helped us find a nice mattress for half the price. Would definitely recommend going here first.
Chuck was very helpful and friendly at the Spring Hill store.. I knew very little about the current types of mattresses and he helped me decide on cost and type right for me.. A change in my order was taken care of promptly and accurately. Fast delivery too.
The woman in there is as sweet as can be. Professional. Makes sure she puts you in what you want...not what she wants to put you in. The problem.....No way to exchange or return what we purchased. ABSOLUTELY learned our lesson.
Lenore was wonderful and very professional. Totally explained all our options. Highly recommend!
I had a pleasant experience with Mattress One in Spring Hill Florida off US HWY 19. We were not rushed or pressured to buy. Even though we were there for a couple hours they did not seem to be in a hurry to get us out and spent quality time with us and given us lots of information. I would recommend my friends to go to Mattress One
Exceptional service from Heather. She was great help and had a lot of knowledge about the beds.
Lenore was the absolute best!! She was fabulous and was able accomplish all my needs with finding a new bed!! The prices were FANTASTIC!!! I HIGHLY RECOMMEND EVERYONE TO GO TO THIS STORE FOR A NEW BED !!!
Very happy with our bed. Heather was extremely helpful.
Lenore and Johnny really helped me out. I gave them my spending limit and they worked with me to get the bed I wanted under it. Thank you so much.
Mattress One was the best deal in town. They even matched prices with Warfare! You must talk with Jacob the young gentlemen on the floor extremely knowledgeable and courteous. I will always come here first from now on.
Awesome costumer service! Lenore took the time to explain everything and helped us make the right choice:) Shes amazing!
Heather took very good care of us here. Got just what we needed.
Lenore at mattress one is real go getter and knows the business!! Very professional, detailed and handled all me questions and I am tough buyer. The delivery men were fast and professional. Go see Lenore at the Spring Hill store.
Just had an awesome experience at Mattress 1 with Mrs. Lenore Vitta she had great customer service very professional and offered great prices We highly recommend this store. Cant wait for my new King size Bed to arrive!! 😀😀😊😊
Fantastic experience, best prices back for the third time would not go anywhere else. Lenore V was great she is a charming cheerful salesperson and very helpful. Thank you Anthony Torregorssa
You will find Lenore the Store Manager to be very knowledgeable, warm, and kind. Lenore helped us get a mattress that was very comfortable, and at a great price. Please do not make a big mistake going somewhere else, go see Lenore at Mattress 1.
My husband and I have been looking for a nice bed to relieve pain and have a good nights rest for a long time. Once we walked in we were greeted by Mary Beth. She introduced herself and asked us how we were and she was there to help us at anytime. We were free to try out the mattresses, she approached with great deals and explained how fulfilling the company was. We were very interested on what she could share with this desicion. She also encouraged on how much Sealy temp. were amazing. Mary Beth was the most kind-hearted individual to me and my family. She knew I had a lot of back surgeries and she was so compassionate that she sold us two awesome pillows. Every customer that came in she did not hesitate to greet them and let them know she was there for them. Mary Beth is a great asset to Mattress One, It was a pleasure meeting a great individual with terrific customer service. This business will be spread around.Thank you
Lenore Vitta was very helpful! I was very impressed with my experience at Mattress One because she made it so easy once she knew what I was looking for. My father 62 yr old, is coming in a few days and she helped me get the mattress I was looking for, for the last week, not any of the other mattress stores in the area worked with me on price and delivery time frame. I will be back definitely!
Heather was very professional and helpful. Could not have asked for better service.
My experience here was great! Jake and Jacob were both awesome. Neither were pushy about the sale, but really educated me about what they had. They asked questions about our price range, our preferences on firmness, what we like/dislike about our current mattress, and if we had any neck/back/shoulder problems. We had been to many other places looking for a matress, and none seemed as educated or concerned that we found the right one. We found one we both agreed on at a great price. Will only come here for my mattresses in the future! Best customer service you will find around!
Lenore Gotta was very helpful in helping us fine our perfect bed. Thank you so much!! We will be back in the future when we need more beds for our family!
Awesome experience. Lenore and her husband are very helpful and pleasant. I would definitely come back to this store, thank you for your help.
Just got a new bed set. Go see Lenore V, awesome sales lady. Happy with my selection. No pressure sales and she listened to me. Cant wait for a good night sleep.
Lenore was extremely professional. She gave us a great deal we left very satisfied. If your looking for great pricing on matresses ask for Lenore.
Had a wonderful experience with Lenora and Chuck today! They were so friendly and helpful. We would strongly recommend this store for all of your mattress needs.
Awesome sales Associate Lenore is AMAZING and got me what I wanted!!!!! They truly work with you!!
Thank you so much for having very kind and helpful employees. Jacob and Jake were more than helpful. The military credit is very much appreciated.This is our second purchase from you in 3 years.Thank you again!
I came into the store and met Todd and Lenore. My back was hurting and it was an emergency situation for me to get a new mattress. I was in so much pain that picking a new mattress was an obstacle. They were both understanding and empathetic to my situation, they werent being sales people they were being nurturing and helped me find the perfect mattress without making me feel like I was being hustled. They were very understanding and I highly recommend going there as opposed to the fast talking huge mattress dealers that dont care about your personal needs and only are motivated my numbers. Great experience and great people!!!!!
Lenore was so nice. I jumped on all the beds. She helped me find the right one! It was such a great experience!! Definitely recommend THIS STORE to everyone!!! Sealy here i come!! 😍😍😍😍
Lenore provided super fantastic customer service! Patient and prompt and even drove and hour for us to close the deal. A+ 5 stars 2 thumbs up!
My wife and I are long overdue for a new mattress. We were pretty certain that we wanted a Tempur-pedic and weren’t sure where to go. Mattress One had a great selection and Lenore was great to work with. She was friendly and knowledgeable, and not pushy. Our mattress was delivered two days after we purchased it. We’ve had it for two weeks and are sleeping better and feeling better in the mornings. This mattress is worth every penny .
I shopped most of the local mattress stores and Lenore at Mattress One was by far the nicest and informed person I talked with. I also got the best price off all the other stores. I would recommend Lenore and Mattress One to friend and family.
Had an amazing experience here bought an amazing bed at an amazing price with the help of Lenore. Thank you so much. I highly recommend .
We are very excited about our new mattress and our shopping experience was such a pleasure. Thank you, Lenore V. For all of your wonderful help and advice.
Mattress 1 of Hwy 19 is the place to go for your bedtime comfort needs! I had been looking for mattresses all over the area from Crystal River to Hudson. Everyones advertising seemed incorrect once I actually found the mattress for me. Within 10 minutes of walking into mattress 1 Mary Beth was extremely helpful and genuinely concerned in making sure I I found the mattress of my dreams without trying to up sell me on new models! Not only did I have an amazing experience at mattress 1 but I now have an amazing mattress for years to come and it fit within my budget. I will be sending everyone I know here. Thank you mattress 1!!
Good experience!!Lenore Vitta = Amazing customers service.Good job Lenore!!!
Lenore is the best ! She was very knowledgeable and spent a lot of time with us. Very satisfied with our purchase.
Lenore Vitta was very helpful today. She understood our questions and answered them very quickly. I would recommend Mattress One to anyone look for a mattress.
What a great experience working with Lenore!!! She is extremely knowledgable and if felt no pressure at all!Will not hesitate to refer her and Mattress One to my friends and family!
We had been to a couple of other mattress places before we went to Mattress 1 One. Jake was very pmhelpful but wasnt annoying by being pushy. When the delivery came it went smoothly and the guys were really professional. I would definitely recommend going to Jake if you want a seamless experience!!
Awesome customer service! Got a great deal on the bed we needed at an affordable price!
My wife and I Initially came to mattress1 to find a tempurpedic model to try for our warranty/replacement. Even after Lenore realized we were not going to buy from her that day, she was very friendly and helpful. A week later, we decided we needed a new bed for our guest bedroom. It was a sure thing that we were going to go back and see Lenore. Again she was very helpful and showed us a couple models for our budget. No pressure, and of course very personable. Delivery time was reasonable, and we have a comfortable bed for our guests. A very good experience all the way around!
Excellent customer service. Willing to work with you and the best prices.
Bought a mattress and received adjustable base with purchase,,, great price and great customer service ...Lanore thanks, love the mattress and base... The delivery team was alsome with delivery and set up also.
Yes....a Great place to shop for the amazing beds they have....Lenore V was soooo helpful in explaning every detail that I had questions on...Im glad I made the purchase of My bed...I love it..and She is more than Sales Associate...She made Me feel like I was family...thank U again....💖 Angela Mc
Lenore was very helpful with us making our decision on which bed to choose. Definitely recommend this location
Lenore went above and beyond to make sure we got what we wanted! Wonderful customer service and an awesome deal on our purchase.
Lenore was wonderful and made the process easy and quick! First time mattress buyer here and I would 10/10 recommend Lenore as your saleswoman!
Lenore was great, she really help us figure out that we do not like memory foam mattress. Got an amazing conventional Stearns & Foster mattress that we love.
Had a wonderful experience! Jake and Jake were awesome accommodated our price range and were very family friendly! Thanks for our new bed!
Fast good service. Great sales associate Lenore, she did a great job!
What a great experience! Lenore was an absolute pleasure to take her time to answer questions and make sure we were purchasing just the mattress we needed!
Super friendly and fast service,I told lenore the store manager what I needed and she gave me exactly what I asked for at a price I needed. Super happy with her service and price!
Dakota is a fantastic help. Made sure I left with the perfect mattress
My husband and I just bought a new mattress for our guest room. Great service and an amazing deal from Lenore V!!! Everyone should come by if you’re looking for an upgrade!!!
We stopped in to chk prices and walked out with a great deal. Lenore was a great help and got us the most for our money. Will buy from them again.
Cant beat the prices or the customer service. Fast delivery and all. Couldnt ask for a better experience when buying a mattress.
Awesome sales rep, best quote in town hands down, visit Lenore Vitta .... Second time customer..
I went to this store and thought it was fine, but it is anything but that! The salesmen Jacob got everything wrong . I delivery was late because they had the wrong phone #. Then they brought the wrong size mattresses to my home. When I returned to complain about the very squeaky box spring Jacob claims they dont sell Sertas anymore which is a lie, just look at there flyer . He would do nothing for us, claimed we did it. Then wanted to sell me another box spring which would void my mattress warranty!! Stay away from this store !! They just want your money and wont help you in the end !!
Very happy with the service I received from Lenore V..your store will benefit with people like her...Very helpful and understanding..
Had a wonderful experience. I recommend dealing with Jacob. He was a wonderful help.
Dakota is amazing. He helped me find the perfect mattress and I’m so happy with it !
I was in this store today and bought a king mattress from chuck & Lenore they are the greatest people i have ever delt with honest people and work very hard to meet my needs and that they did veey well this is the best place to buy from with great folks
Lenore V was very helpful in helping me pick a new mattress. Excellent experience
Lenore give us the best shopping experience ever she’s so knowledgeable and professional not pushy at all and gave us a great deal, she even called her District Manager in order to get us a great deal including some Free amazing pillows!!! We definitely recommend coming here and buy from her!
Spring Hill, FL store...Paid in full for mattress, was supposed to be delivered the next day. Three days later we had to call the store to see when it was being delivered. Stated that the mattress was out of stock and would be delivered Friday, delivery day came and went.Called them again and more excuses were given to us. 18 days later and we still dont have the mattress, they havent called us to schedule delivery either. Very bad for business, I would not refer anyone here!
Experience is superb and so helpful. I will definitely be coming back.
Excellent, great price and amazing service. I highly recommend this place to everyone!