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Mattress Firm Rayford Crossing
2927 Riley Fuzzel Rd Ste 110, Spring, TX 77386, United States
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Mattress Firm Rayford Crossing
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sh
Review №1

Great customer experience. Brittany and her colleague were both so helpful and knowledgeable not only about the beds but the overall human anatomy as well I was very impressed. In and out in under thirty minutes. Purchased a Beauty Rest memory foam mattress with adjustable base. Looking forward to getting better rest!

Ry
Review №2

Joshua Beckwith killed it! I just moved to Texas. And needed two Queen sized mattresses for my kids beds. When we walked in, I told Josh exactly what I needed and he showed me exactly what I was looking for. No hassle, no trying to sell me what I didnt ask for. I respect this man. This mattress firm has wonderful beds. King, queen, full, twin and even more on their website. Ill get my 2 year Olds Car bed from him through the online store! Very clean store, pleasant inside, very welcoming feel to it. They have a refreshment fridge as you walk in, that was a nice thought because it gets hot. Highly recommend this store when looking for mattresses. Also, we received a military discount. It doesnt get any better than this!

La
Review №3

My husband and I had a wonderful experience at this store! We had an idea of what we wanted and Josh helped us find the best value for our budget in less than an hour. I would highly recommend this location if you are considering buying a new mattress. He made everything easy and smooth. We just received our order today and we are so excited to sleep on our new Purple Mattress, pillows, and sheets!

be
Review №4

Amazing customer service. The staff was very knowledgeable and helped us pick the perfect bed! Great selections compared to other stores.

do
Review №5

Devonte Roberson was a pleasure to work with. He is very knowledgeable of all of his stores products. We will definitely be doing business again with Mattress Firm and Devonte in the future.

El
Review №6

Purchasing a mattress from Mattress Firm was the most positive shopping experience. From the time I walked into the showroom till the Mattress was installed everything went perfectly. Great customer service. Love the Mattress. Highly recommend

H
Review №7

Joshua is next level. Despite being on opposite ends of the country he went above and beyond to help me navigate a mattress purchase after I’d had some trouble at my own local store. Thanks again, Joshua! You deserve all the mattress praise!

De
Review №8

Joshua was great to work with. He took the time the show me all the different brands and models and what they could do. He was very nice. I was very pleased with my experience.

Ge
Review №9

Had a good experience... They let me try out different mattress till I found the one I liked...Than the financing went without a Hook...Thanks Mattress Firm

Ch
Review №10

Came in the other day to try out Purple and Intellibed since we were intrigued by the technology. I was dreading having to deal with a sales person but turns out I worried for nothing as Brittany was very friendly and nice and not pushy at all. She was patient and helped us get squared away with a new bed. Even got it delivered the very next day!Thank you!

jo
Review №11

Joshua was absolutely fantastic. He’s clearly knowledgeable about the products and looks to educate but doesn’t drown you in useless coil-count or square-inch plush trivia. He presents information very clearly and honestly and is incredibly personable. Would definitely recommend you ask for him if you’re walking into this store!

Ry
Review №12

Joshua was a fantastic salesman. He was extremely well informed and took his time with us. He didn’t push us or up sale us into something we didn’t want. He even stayed an hour after closing getting us checked out.

Na
Review №13

Received the best customer service here. Jennifer was awesome. She went above and beyond. Very knowledgeable salesperson.

ch
Review №14

The delivery was great. Quick and no hassle. My sales person was quick and wonderful.

La
Review №15

Without a doubt the best mattress shopping experience I’ve ever had. If you are in the market for a new mattress go see Jennifer. She is the bomb dot.com. Jennifer is very knowledgeable, patient and personable. We left feeling extremely pleased and excited about our purchase. Thanks mattress firm!!!!!!

Ro
Review №16

We were greeted by our salesman Michael Hoffman and he rolled out the red carpet for us. He explained every detail about the mattress and bases that we were interested in and helped us make a very informed decision about what we were buying. He never pressured us or tried to over sell anything. He was cautious and patient and answered all of our questions, even when we asked the same ones over and over. We ended up making a purchase and are very delighted with our overall experience. We highly recommend Mattress Firm!

jo
Review №17

Josh was absolutely amazing and definitely helped me out. See him for your next mattress!

Sh
Review №18

Jennifer was phenomenal. She listened to our needs and ask all the questions to ensure that we picked the right mattress for my husband and I needs. I will go back again!

De
Review №19

Great experience. Devonte is the best!

Lu
Review №20

I went here thinking I was going to spend alot and was able to leave here with everything I needed and spent less then my budget. If you need help ask for Jennifer shes going to help you with anything you need.

Je
Review №21

Very knowledgeable & friendly staff. Good selection & fair prices.

ry
Review №22

Our buying experience with Joshua could not have been better. He showed his patience and integrity by giving us the time and care we needed to come to a conclusion. We will definitely be referring him to anyone who is in need of a new mattress. Much appreciated; thank you again, Josh!

De
Review №23

Josh was very pleasant and helpful with the selections I had to pick from. Thank you Josh for a good nights sleep 🛌.

Ti
Review №24

Very smooth dealings with Joshua. Very polite and professional.

Em
Review №25

This is the first mattress that I have purchased on my own. My husband and I have several health issues (insomnia, back pain, etc.). Jennifer is incredibly knowledgeable and took the time to address every concern. I feel confident that the mattress we purchased will improve our health. Thanks Jennifer!

Kr
Review №26

Joshua was a great help today! Great experience!

Ke
Review №27

All around a great experience- and the delivery was *chefs kiss* top-notch

Ra
Review №28

Michael Hoffman is great! He was friendly, knowledgeable and very efficient! Made the mattress buying experience very easy.

Ye
Review №29

We were very pleased with the buying process, Joshua was the very best. He was very knowledgeable and attentive to what we were looking for, with his help we got the best mattress for us. I definitely recommend going to this location and letting him walk you through options, you will not regret it.

Ce
Review №30

Michael Hoffman was great! I was in and out as quickly as possible with no hassle. He really knew what he was talking about and I left as a satisfied customer. I ended up saving more than I spent on a Tulo mattress due to the 50% off black friday sale. Thank you and happy sleeping!

Da
Review №31

Joshua was great the minute we walked in. We were upgrading my 16 year old from a twin bed to a queen bed. We were in and out in no time. Everything went smoothly and fast. We will hopefully be back soon for myself a newer mattress.

Za
Review №32

Austin was very helpful in pointing us towards a bed within our price range and to fit both of our sleeping styles. Would recommend this store.

An
Review №33

The customer service was fantastic but didn’t have all the Mattresses I wanted to try. There were some Sealy Mattresses at this particular one they didn’t have. However, I think i will be very pleased with the one I got!!!

St
Review №34

Our buying experience was all around excellent. Our sales person, Michael, was so nice to work with and was extremely helpful. We came in over the course of a couple of days, and they do not pressure you at all. We decided to come back and purchase from Michael after visiting other stores with pushy sales tactics. The whole experience from selecting the mattress, additional items, and financing was hassle free and quick. We got a better deal in the end than the other stores were offering and will definitely return if we need a new mattress in the future.

Na
Review №35

The associate was very helpful and informative to us with our warrantee issue. He looked out for our best interests and handled the issue quickly and professionally. Thanks!

De
Review №36

Mike was great and very knowledgeable. I was very pleased with the service. He didn’t try to pressure us in any way. Looking forward to the delivery of our new mattress

An
Review №37

Easy experience. We came in and were warmly greeted by Michael Hoffman. After proper covid precautions were in place, we discussed what we had in mind, Michael listened and help guide us through the store. He talked through pros and cons of each mattress we asked about based on our needs, made recommendations, and we found our mattress.From a customer service side - it was great. We had our young daughter with us, and that can turn dicey quickly. Michael was patient and kind with her, pointing out the LEGO station and helping her work the remotes for the adjustable beds. I think I got them all back with the correct bed!!We appreciate the service and attention. We will see you again in a few years!!

Sa
Review №38

Joshua B. took excellent care of me at Rayford Crossing location off 99. He was very knowledgeable, very polite and provided quick fast service. No wait time. I highly recommend you see him for your mattress/box spring/bed cover needs.

Ke
Review №39

Extremely helpful and knowledgeable customer service. Joshua Beckwith took a lot of personal time staying past closing to explain all the different mattresses we were interested in.

Em
Review №40

Josh helped us today and WOW extremely knowledgeable and got us exactly what we are looking for (with the help of getting our mattress and box spring all the way to Denver)

Jo
Review №41

I was looking for a twin mattress for our toddler’s first “big boy bed”. The salesman, Michael Hoffman, was extremely nice and informed me of current deals which lead me to getting a MUCH nicer mattress than I had expected for the same budget. Excellent experience.

Ke
Review №42

Salesperson Joshua was very knowledgeable and non pressuring. The store was clean. I was pleased with the available selection of mattresses. We decided in a tempur-pedic and can’t wait for delivery.

Vi
Review №43

Great experience, Josh was A1! Very helpful and was able to work with us to get us what we need!

Aa
Review №44

I really enjoyed shopping here, mainly because of Michael Hoffman. He was very knowledgeable and helpful in choosing our perfect mattress. I would highly recommend him to anyone whos looking for a new mattress.

Ca
Review №45

Mike was absolutely amazing! Extremely knowledgeable and took his time to explain the pros and cons of every mattress. Absolutely zero pressure. If you need the perfect mattress for you then “GO SEE MIKE!”

Jo
Review №46

Very awesome friendly service and was in and out no waiting I definitely recommend this store to anyone!!!

Ga
Review №47

Enjoyed the hospitality and sanitized personal pillow cases you received when entering the store. The staff were very helpful when picking the bed thats best for you and very family friendly. I bought my last bed online to avoid mattress stores and car dealership atmosphere, and regret not finding this store sooner. I went in to try a different bed I was looking at online and found a gem in thetempur-pedic section. They helped with discounts and what was a better price for what your getting then going for the top of the line. I encourage anyone reading the reviews to stop at this store before wasting your day and fuel trying to find something better. I know Ill be back. Just ask for Hoff

Ve
Review №48

Michael was great, was able to work with us and our budget. Made it happen! Went to another mattress firm store but we decided to come back because of the great service. Definitely recommend.

Ju
Review №49

Great customer service and sales rep was very attentive and knowledgeable

La
Review №50

Went there today to look at a new mattress and see the Purple in store to decide what we really wanted. We were helped by Joel and he was great!! He was patient, understanding, and never pushy. We left finding with a great deal and outstanding customer service. I highly recommend going and asking for his help!

Co
Review №51

Austin was amazing!! He made our purchase run very smoothly and was very patient with us. Great job Austin!!

Sh
Review №52

Mike was very patient and helpful in guiding us to the perfect bed to meet our sleep needs. And the price guarantee means that we dont have to worry about it getting a lower price. They match it guaranteed.

Jo
Review №53

The staff here was friendly and Mike really helped me find a great mattress. Can’t beat the fact they offer a sleep trial. They’ll take care of you, go see Mike!

la
Review №54

My husband and I recently got married and being in the middle of a move we needed a mattress quickly. After narrowing it down to three choices, Michael helped us find the mattress that was best for us. He listed out pros and cons, and gave us the final totals so that we would know if we could afford it. He was happy to help and was very kind through it all!

tr
Review №55

Mr. Hoff was great to work with. Not pushy on the sale and answered all of our questions.

Je
Review №56

We bought our 2nd mattress from Mattress Firm. Great experience and Michael at the 99/Riley Fuzzel location is fantastic and super helpful.

Th
Review №57

Mike H. was great and helped us pick out exactly what we were looking for. He was able to quickly answer every question that we had and we got a great deal!!

SU
Review №58

This review is a little different because this review is about a follow up after I had purchased a mattress from one of the Magnolia stores. I called this store by accident and got ahold of Larry he is such a wonderful representative and has awesome customer service,definitely a value to mattress firm. I purchased a king sized mattress and an adjustable base initially but the base kept making a loud clicking noise. Larry was very knowledgeable about his products, he let me know that I needed a different base that could hold a heavier mattress. I wasnt happy about this because the current base I had more bells and whistles so he got me two of the bases in twin so I could keep the same base. I will be shopping every time I need a mattress and is highly recommended!!

Sh
Review №59

Mike at the front office was great ! My wife and I enjoyed doing business with them. They told me a delivery date and the date was met. They even called me the night before and then 20 minutes before they arrived at my house. The delivery team was very quick and very thoughtful for covering their shoes with protectors before walking in the house. If I could give them 6 stars I would. If your buying a mattress use their team at Mattress Firm Rayford Crossing.

Ma
Review №60

My experience was fantastic. Have bought here before and am always satisfied.

Br
Review №61

Mike was extremely helpful. He honored the discount that was available online, and set up a pickup option with the local warehouse. Easiest mattress buying experience ever.

An
Review №62

My husband and I were looking to buy a mattress for a few months and finally decided to stop in Mattress firm by our house. Michael was the sales associate there that day and he answered all of our questions, demoed the beds that had power and such and let us take our time trying out the various ones. We ended up getting the Purple 3 mattress and so far we love it. We’ve had it only 3 nights now, but we can already tell we’re sleeping better. It was nice to be able to actually lay on the Purple before buying it as opposed to ordering online. Highly recommend Michael and his knowledge. Very nice guy!!

Ch
Review №63

Hoff is the greatest. He took care of our needs after we experience inconsistencies from another store. IRecommend working and dealing with Hoff!

Jo
Review №64

Josh was incredibly helpful and knowledgeable about their products. I would definitely recommend this place.

Ke
Review №65

Today I bought a Beautyrest from Mattress Firm off of 99 and Rayford road. My associate was Larry. I took advantage of a Beautyrest King bed for a Queen price with an adjustable base. Larry was able to save me over $1200 a long with an additional savings on an accessory package you need for new bed. I did not have to shop around. Thank you Larry.

Th
Review №66

We were looking for a mattress for our guest room. We were impressed with the ease and quickness the sale folks were able to help. They did not try to up sell. Very friendly. I will buy from them again.

le
Review №67

Michael was very helpful. I was not wanting to spend a lot of time looking around. He showed me exactly what was in my price point and I was out of the door in less than 30 mins!

Ka
Review №68

We had a great experience with Laura! She was very informative, super kind, and patient. She answered my millions of questions.

Me
Review №69

First off I would like to say that Mattress Firm has payment options even if you dont have good credit! I have bad credit and I got approved for $3,000! I was during black Friday weekend and Michael Hoffman and Larry both helped me find the right mattress suitable for me around $1000. Michael helped with all of my finance questions and made sure that my payments would be affordable for my circumstances. I also have 90 days to exchange it if it doesnt work out. I am so grateful! thank you guys so much!

Th
Review №70

We really enjoyed our experience in the Rayford location. Mike was helpful and so knowledgeable about the type of bed we wanted. We are so happy we visited Mike at Mattress Firm.

We
Review №71

I have nothing but great things to say about this location and Mattress Firm in general!I ordered a $400 mattress on sale from around $900. You do get what you pay for. Luckily they had the 120 night trial so we returned it. We went in store and fell in love with the Tempur-LixeAdapt Soft King Prime. We absolutely loved it except my husband got very hot at night. He is already a hot sleeper so honestly that’s our error for not getting the cooling one.We had already exceeded the switch out policy but Michael Hoffman, the manager there was gracious enough to let us switch it out for the Tempur-Luxebreeze Soft King. We of course had to pay the difference and the restock fee but we were happy to do so!Michael Hoffman was such a pleasure to meet! I wanna go back just to chat with him. He is truly a great asset to Mattress Firm. He knows what he is doing and I never once felt pressured in to choosing a certain mattress the many times I have gone in.Michael, I hope Mattress Firm is taking good care of you because anyone would be lucky to have you work for their company!

an
Review №72

Michael Hoffman was a great sales man. Helped me and my mom out!

mi
Review №73

Hoff was great! he really helped us chose a mattress that would work for me and my girlfriend.

Tr
Review №74

Straightforward with upfront pricing. Highly recommended

El
Review №75

Mochael Hoffman was very helpful and helped me quickly and got my box springs today so I can sleep comfortably.

Ti
Review №76

Thank you to Mike @ Mattress Firm. He went above and beyond to help me!! I highly recommend this location and Mike for all your bedding needs!

Ji
Review №77

We purchased a beauty rest hybrid mattress with the head, foot, and lumbar adjustable base from Michael. The service was fantastic and could not have asked for a better buying experience. He understood what we wanted and helped find the right mattress for us. He let us take our time to try out any and all options. Would highly recommend to anyone in the market for a mattress.

Ba
Review №78

Mike is the nicest salesman Ive ever worked with. Hes honest and really works to give you the best deals!!!👍🏾♥️

Di
Review №79

Michael Hoffman was awesome, he treated us amazingly and was so helpful. You don’t find that kind of service just anywhere, I will recommend this place to everyone I know.

Re
Review №80

Mike was a big help. He explained everything and was able to answer all our questions and we had to change the delivery date and was more then willing to help with that as well. Totally recommend going here when you need a mattress!!!

Ge
Review №81

This was our first experience with Mattress Firm. Trenese was our sales person, she was knowledgeable of the products, sincere and pleasant to work with. On day of delivery, we discovered the box spring was too tall. Mike, another sales associate was in the store that day. One phone call and he took care of a quick exchange with no charges. Overall, we were provided outstanding customer service and an excellent buying experience.

Je
Review №82

Always the best service and deals

Ja
Review №83

Michael was very welcoming as we entered the store and he helped take care of us with our mattress purchase.

Da
Review №84

Michael was very professional and informative with our selection process for an adjustable bed. Overall great experience.

Mi
Review №85

Mike was awesome! Great service. Great price :-)

su
Review №86

Great experience today ! Michael was absolutely sweet and awesome “a no pressure salesman” and very patient and new exactly what to show me based on what I was looking for ! Thank you so much!!

Ma
Review №87

Knowledgeable and attentive salesman, great products, and a good value.

LA
Review №88

Extremely courteous and helpful. Helped us to pick a great mattress at a great price for my daughter’s new bed.

An
Review №89

Great experience here, they quickly took care of issue after delivery as well. The base we had did not work correctly, but they replaced it quickly. Would recommend Ben and Michael they were great!!!

My
Review №90

I had a wonderful experience with Michael while purchasing a mattress for my son. I was not pressured into buying something I didnt want and when I picked up the mattress he loaded it and tied it on to the car for me. I will definitely be back!

Ch
Review №91

Great experience and friendly service! Michael was a pleasure to have helped us!

Ca
Review №92

Ty did an amazing job!!! she knew everything and helped us find our perfect mattress!

Sc
Review №93

Michael was so helpful! He remembered our names after calling the store and insisted on loading the bed frames into the truck for us. I seriously cannot recommend this guy enough !

Sh
Review №94

Excellent service!

Ra
Review №95

Great service and prices. Mattress Firm is my go-to store for mattresses.

Ma
Review №96

Fair price and options available!

An
Review №97

Outstanding place with happy salesman who know their products. I was in and out in less than 45 minutes with bed and box spring. Salesman Mike assisted me and helped me get financed for a super deal.Will be returning to this location next to Hwy 99.

ye
Review №98

I received outstanding customer service by Michael Hoffman at Mattress Firm on Rayford Crossing.Michael was very friendly, knowledgeable and would recommend to friends and family. Thank you Michael for making this experience awesome.

Ap
Review №99

Fabulous customer service.

ro
Review №100

Very nice and helpful Michael, 2927 grand pkwy frontage rd. Spring, tx

Information
15 Photos
100 Comments
4.9 Rating
  • Address:2927 Riley Fuzzel Rd Ste 110, Spring, TX 77386, United States
  • Site:http://stores.mattressfirm.com/tx/spring/mattress-stores-spring-tx-8204.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=houston%20tx&utm_kxconfid=uflnw2ovk
  • Phone:+1 281-288-9695
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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